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BigPanda Valuable Features

RK
Manager Observability at ICE
The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment. It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution. Furthermore, it offers out-of-the-box integrations with tools like ServiceNow and Teams, allowing auto-sharing on Teams channels. Updates made in Teams can be reflected back into BigPanda. View full review »
SV
Works
BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues. Its automation capabilities are impressive, as it creates and resolves incidents if alerts are resolved without much troubleshooting. This eliminates human effort. Additionally, its automation has significantly improved incident response times, reducing the process to within one minute. View full review »
MG
System Operation Associate at a financial services firm with 10,001+ employees
The feature I find most valuable in BigPanda is the capability to independently resolve incidents. After getting errors from Autosys, I document them in work notes. Receiving confirmation from the L2 team enables me to resolve incidents efficiently. This tool is particularly helpful during high volumes of incidents, such as during maintenance or release periods. Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly. View full review »
Buyer's Guide
BigPanda
July 2025
Learn what your peers think about BigPanda. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
860,711 professionals have used our research since 2012.
AJ
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
The alert enrichment feature is the most valuable feature I recommend for any organization using BigPanda. Additionally, unified analytics is another significant feature, especially for those interested in data analytics and statistics. Unified analytics in BigPanda allows users to create various dashboards using existing data. Despite some deprecated built-in dashboards from BigPanda over a year ago, my team successfully implemented our own dashboards utilizing unified analytics. Although there were integration issues, BigPanda extended support to meet our project deadlines. View full review »
CB
Software Engineer at Trianz
BigPanda collects the root cause of events, providing all past data and information in one place. This makes it easier to solve issues based on past incidents. BigPanda's automation uses enrichment mapping files, reducing wait times for incident response. The platform's AI analyzes alert sources and root causes, enhancing real-time incident management and enabling automated resolution. View full review »
reviewer2691138 - PeerSpot reviewer
Technical Lead
BigPanda, being an AIOps platform, efficiently handles a bulk of incidents by using AI to process them as a single request, creating a solution or root cause for the customer. It reduces the homework for us by minimizing human intervention. The alert functionality provides immediate notification of red alerts, prompting required actions and informing customers of service impacts. BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality. View full review »
Ankit-Mathur - PeerSpot reviewer
Program Manager at a tech vendor with 10,001+ employees

One of the most valuable features of BigPanda is its user-friendly interface.

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reviewer1966017 - PeerSpot reviewer
Automation Solution Architect at a tech services company with 10,001+ employees

The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.

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Anand-Kulkarni - PeerSpot reviewer
Electrical Engineer at Tata Consultancy

The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.

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KR
DevOps Engineer at itorizon

This is an easy and user-friendly solution that has a good UI. BigPanda is great in that it notifies us of problems as well as where they were triggered. It displays all of that and provides an all-round good performance. 

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reviewer1957998 - PeerSpot reviewer
Senior System Engineer at a tech services company with 10,001+ employees

The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.

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KR
DevOps Engineer at itorizon

The most valuable feature is the dashboard. The main thing that we like about BigPanda is the user interface.

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YM
Product Manager at CTT

The solution is user-friendly and has good performance and certification.

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reviewer1924173 - PeerSpot reviewer
President at a media company with 1-10 employees

The best of a bad lot was the error message deduping.  

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LC
Principal Engineer, Site Operations at a tech vendor with 5,001-10,000 employees

Alert aggregation was the primary requirement. , although we are still implementing our correlation rules.

We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.

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GlobalNoc3d1 - PeerSpot reviewer
Global NOC Manager at a computer software company with 1,001-5,000 employees
  • Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.
  • Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in.
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reviewer1601409 - PeerSpot reviewer
Independent entrepreneur in the IT environment at a tech services company with 51-200 employees

BigPanda integrates well with other solutions, such as WatchGuard,

View full review »
Buyer's Guide
BigPanda
July 2025
Learn what your peers think about BigPanda. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
860,711 professionals have used our research since 2012.