BigFix Primary Use Case
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Frans Dreyer
Security Solutions Architect at Thuthukani Technology Solutions
Currently, we've got four big customers, and one is in mining. It's certainly for endpoint management, especially for patch compliance. That's normally our first use case. It's for Windows and Linux patch and patch compliance measurement. That's the biggest use case that we do.
The main use for day-to-day operations is patching, and we are averaging 95 to 98% patch compliance, meaning we deployed almost 8,000. We put upgrades now in Africa, which is small. however, has 8,000 to 10,000 endpoints, and we have two people doing that, and it takes us about half a day a month.
The second use case is when we do compliance, and we replacing Microsoft DPOs, it makes it much easier to implement. On the compliance level, we always do level compliance due to the fact that BigFix has got the CIS, and we use the CIS standards for the checklist.
Another company that we work with is in the energy sector. They are an energy company in Africa, and one of the things that we did was we helped them to migrate from Windows 7 to Windows 10 as one of the components of BigFix is Lifecycle OS Deployment. In that case, we helped them and they successfully migrated almost three and a half thousand Windows 7 and Windows 10 machines in three months. We used the BigFix OSD processor.
Some of those countries, like Zimbabwe, Zambia, and Angola, didn't even have a network. We did the upgrade fully with memory sticks. We gave them USB thumb drives or memory sticks, and everything was on there, and they took that and actually went and the machines were upgraded that way.
We have found that the solution is good security-wise. It’s customizable; however, you need good knowledge of the tool. It’s not for beginners.
View full review »We use the solution to manage servers in the data center. Then the other client monitors the server, including Windows 10.
View full review »Buyer's Guide
BigFix
April 2024
Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
We're using it for Windows patching and inventory. We are totally dependent on BigFix for these tasks.
View full review »The use case for BigFix is for security, patch management, and compliance which is one of the most important parameters in large banking, and large enterprises where the customers would want to comply with their latest operating system protocols. The solution is also complying with the latest ISO 27001, which is a security compliance protocol as per ISO audit. BigFix helps in getting all these operating systems, and applications to the latest patch management levels possible. The solution makes the system more compliant and ready for our business and other IT operations.
View full review »It matches with the ILMT tool. We're trying to validate the licensing for IBM software.
SA
reviewer1956723
Automation Architect at a insurance company with 10,001+ employees
It's mostly patch-inflated. For the company I currently work for, we manage about 7,000 servers, and we use BigFix Enterprise to do most of the relevant software updates and patches to stay within compliance and away from vulnerabilities for many of our product users.
View full review »JS
Jaspreet-Singh
Security Administrator at Dev Information Tech Pvt Ltd
I am supporting a client and serving as an administrator of BigFix. My responsibilities include taking care of the whole infrastructure, patch deployment, vulnerability scanning, vulnerability assessment, third-party application vulnerability mitigation, generating reports, and ensuring compliance with security standards such as the CIS checklist. We handle all the security standards related to BigFix.
View full review »AG
reviewer1719546
Senior System Administrator at a legal firm with 201-500 employees
We use BigFix for deploying applications for updating, setting up configurations, making modifications, or customizing Windows. For example, what are the applications that need to run, and what configure is needed.
View full review »JS
Jim Skidmore
VP of Solutions at a tech vendor with 51-200 employees
We used BigFix internally at my previous org. My current company is a BigFix reseller. A lot of people are looking at endpoint security now, but we primarily used BigFix for true endpoint management.
Endpoint security has become the main thing, but we used BigFix for patching and a lot of the other use cases in the past, and I think it worked pretty well. Obviously, the market has gotten much more crowded.
View full review »We are using BigFix for desktop management, endpoint management, inventory, application control, remote control, building machines, master images, OS deployment, and software distribution.
View full review »SG
reviewer2123019
IT Manager at a tech consulting company with 5,001-10,000 employees
We are using BigFix for sending patches to our servers and desktops, such as security and regular updates.
View full review »PA
Paul Aage Aasheim
Marketing Coordinator and Project Manager at Attend IT AS
I have used BigFix for patch management, compliance for security, and inventory OS deployment to software.
View full review »MM
BigFixAddb6e
BigFix Admin / Win SysAdmin at Costco Wholesale
Our primary use of this solution is for the server side patching and compliance remediation. We use it for all of Windows server patching, remediation, vulnerability scanning, and inventory management of IBM licensing.
View full review »We use the latest version.
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Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company with 10,001+ employees
We are using BigFix 10. We have been using this solution for app management and even for BP management. We use it for continuous improvement in terms of security and enhancements. We use it for AWS, Azure, Google, and other applications.
View full review »JH
Joshua Hickok
Senior Security Consultant at Tech Data Corporation
I'm a long time user for endpoint management and now I do consulting so I design solutions for end customers.
View full review »BS
Benedikt Sanders
Application administrator with 201-500 employees
It's primarily used for endpoint license monitoring. It's for the usage of applications, monitoring usage of CPUs, and stuff like this. When you have an audit, you can prove very fast what product you are using and what kind of CPU resources they are using.
There are other use cases. For example, I can find details for every use case where I need to know something about the software installed. Once, we had a Log4j bug. When the Log4j bug was live, we could use BigFix to analyze which of all the servers and clients this bug is used.
View full review »We use this solution for vulnerability management and patch management. We use BigFix to get information about the vulnerabilities that exist in the environment. We complete prioritization of those vulnerabilities and provide recommendations to the remediation teams. We assist the teams in case of any issues with remediation.
View full review »We are a global security and cloud integrator, and we are also a reseller with a capability of up to 69 brands, but we're not married to anybody. Our goal is to give customers exactly what they need based on the scenario. We build everything that we sell. So, we have a large distribution partner that enables us to resell a lot of things. We definitely and always see what's hot in the market, and we are constantly reviewing technologies.
Patching and mobile device management are probably two of the biggest use cases of BigFix.
In terms of the version, some of the clients have the latest version. BigFix is not a subscription as a service. It is not a SaaS model. It is an on-prem model for infrastructure teams to manage folks through the web or through the network, and it is not provided as a service. There is no open-source capability, so it doesn't really have an ecosystem around it. It's basically sold to clients for specific use.
View full review »PA
Paul Aage Aasheim
Marketing Coordinator and Project Manager at Attend IT AS
We use the HCL BigFix solution to provide patch-, software- and OS-image distribution services for our customers. In addition endpoint solution avcurat software, ILMT and hardware inventory. Since BigFix is base on the principle of pull, not push the administrators can afford precise information in real time about the status of distribution of patches and software.
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reviewer2139978
Team Manager with 201-500 employees
We primarily use the solution for patching.
View full review »IS
Inderjeet-Singh
Administrator at ATOS
The solution is being used for automation. We deploy the package as customized software, and we provide ad-hoc requests via BigFix.
The solution is deployed on the cloud, but it can also be installed on-premises.
View full review »BG
BigFixBrad
Engineer with 10,001+ employees
Our primary use case is for the automation of patch compliance.
View full review »RS
ProductLfae0
Product Line Manager at a tech company with 10,001+ employees
Our primary use of this solution is for compliance management, patching, and security configuration management.
View full review »SS
Sean Seymour
Senior Developer at Jack in the Box
Our primary use case of this solution is to develop custom content to deliver to restaurants.
View full review »SG
reviewer2123019
IT Manager at a tech consulting company with 5,001-10,000 employees
We use the solution to push patches to our servers, primarily for desktop and server security updates.
View full review »We are using BigFix for Windows patching, querying the configuration management, and reports.
View full review »DM
Daniel-Mitchell
Senior Server Systems Enigineer at a healthcare company with 1,001-5,000 employees
We use BigFix as our primary automation platform. We use it to tie in disparate tasks and services that we need to apply to our servers. We use it for patching, reporting, and compliance.
View full review »JT
Informat76c6
Information Security Systems Specialist at a university with 10,001+ employees
My primary use case of this solution is for information security-related functions, like patching and threat detection.
View full review »TG
Tanyalynnette Grimes
CEO/ Chief Strategist at GreenWave Tech Corp
We help our customers and ourselves do vulnerability and compliance implementations, licensing compliance, and patch management solutions.
View full review »JM
Endpoint84a2
Endpoint Management Engineer at a retailer with 1,001-5,000 employees
We use this solution to import management across all of our stores, desktops and server infrastructures.
View full review » L
Connie Lamicela
CTO at ESM TECHNOLOGY, INC
Primarily my clients use it for being able to not only patch but also to be able to detect and remediate vulnerabilities in their environment. In addition, to be able to provide an accurate inventory of both the hardware and software of what they currently have deployed.
View full review »MP
Mark Poulson
Principle Consulting Architect at GNE
I support multiple customers who use BixFix for many uses including for security compliance, server automation, remote control, software distribution, patching, etc.
View full review »SL
Securityabc9
Security
Our primary use case is for endpoint configuration management.
View full review »NE
reviewer1335204
Technical Support Analyst at a computer software company with 11-50 employees
We are an MSP, and we use this solution for our customers as well as for our company.
I use BigFix for everything. I use it for patch management, software distribution, OS deployment, server automation, and inventory and asset management.
MF
SeniorSod3da
Senior Solutions Architect at Siwel Consulting
I primarily consult with other companies for their software asset management purposes. I use BigFix to help deploy the IBM license metric tool and BigFix inventory.
View full review »SM
Technica6700
Technical Lead at a university with 1-10 employees
I use BigFix to help collect information on endpoints to assist my team in troubleshooting break/fix tickets. I also use it to proactively create solutions for problems that come up and to help with patching of individual applications as well as for checking for compliance on an operating system level.
View full review »BG
Securitye35b
Security Engineer at a university with 1-10 employees
Our primary use of this solution is for endpoint patching and to deply operating system level patches to seventy-five thousand plus Mac and Windows endpoints.
View full review »CH
BigFixAdcb76
BigFix Admin at a performing arts with 10,001+ employees
The primary use case of this solution is for patch management, software distribution, inventory, and power management.
View full review »JL
John Livinston
CEO at Verve Industrial Solutions
Our primary use for BigFix is in the industrial environment, we put BigFix into industrial facilities.
View full review »NU
Technolo49bf
Technology Engineer at a retailer with 1,001-5,000 employees
Our primary use case is for content automation and application delivery.
View full review »JS
Technica91c3
Technical Engineer at a individual & family service with 10,001+ employees
Our primary use case of this solution is for endpoint management.
View full review »SM
SrinivasMurthy
IT Operations Manager at a tech services company with 10,001+ employees
Server management patch management and software deployment, where we have multiple platforms, such as Windows Servers, Linux, Unix, etc.
View full review »MI
Mohamed Irfan M
Network Security Administrator at IBM
I'm a full stack developer and we are customers of BigFix.
View full review »BC
Ben Cotton
Founder at CyFIR
We rely on BigFix to provide patch remediations in conjunction with instant response engagements that we have. Once CyFIR finds a problem, we tend to leverage BigFix to automate the solution across the entire environment.
View full review »AL
Andrew Laurence
Systems Analyst at a university with 10,001+ employees
Our primary use of this solution is for patching all of our systems and maintaining their security compliance.
View full review »- Patch Management
- Software Distribution
- Security Compliance
- Software Compliance
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ITEngine2f5e
IT Engineer at a pharma/biotech company with 1,001-5,000 employees
Our primary use case of this solution is for automated server patching. It integrates with our change management tool. It replaced SCCM for Windows.
View full review »AK
reviewer1014810
System Administrator at a university with 10,001+ employees
Our primary use case of this solution is for security patching and application patching.
View full review »IF
Itay Fahima
Infrastructure Specialist at Altshuler Shaham
We use this solution to successfully manage and control approximately thirty-five hundred machines in multiple, complex environments.
MP
SystemAnbeb8
System Analysis at a healthcare company with 10,001+ employees
We use it for patching our AIX servers and we also use it for deploying and up keeping our Tivoli workload scheduler application.
View full review »RH
Ron Henn
Performance & Monitoring Lead at NCR Corporation
Our primary use case is Patch Management.
View full review »FM
Fernando Martinez
Systems Administrator at a tech services company with 1,001-5,000 employees
We use BigFix to manage Windows and Mac OS. We also use it for deploying patches and software across the company.
View full review »UK
Uffan Khan
Information Security Analyst at Cleveland Clinic
- A central engine for endpoint posture improvements
- Excellent compliance reporting with customizable dashboards
- Scalability and expandability support any heterogeneous environment.
OU
Onyegbule Uche
Technical Consultant at activedge
We use this solution for patch management and software distribution.
View full review »NK
Nirmal Kumar
Talent Acquisition Executive at a consultancy with 1,001-5,000 employees
My primary use case for this solution is for department management. It helps us manage about 25,000 individual workers, who are all at work stations.
View full review »I have various use cases for this solution. It has many varieties of infrastructure. For example, if you have a very high bandwidth in your network infrastructure, it will work very well. If it doesn't have an internet connection, it also works very well. If you have a lower bandwidth within your offices, it will also work very well. This is lacking in many other tools.
View full review »TR
Thomas Rabl
IT Architect at a tech services company with 11-50 employees
We are using BigFix for software distribution, managing the network for our clients, and for updates.
View full review »Buyer's Guide
BigFix
April 2024
Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.