We changed our name from IT Central Station: Here's why

BigFix Primary Use Case

FD
Security Solutions Architect at Thuthukani Technology Solutions

Currently, we've got four big customers, and one is in mining. It's certainly for endpoint management, especially for patch compliance. That's normally our first use case. It's for Windows and Linux patch and patch compliance measurement. That's the biggest use case that we do. 

The main use for day-to-day operations is patching, and we are averaging 95 to 98% patch compliance, meaning we deployed almost 8,000. We put upgrades now in Africa, which is small. however, has 8,000 to 10,000 endpoints, and we have two people doing that, and it takes us about half a day a month.

The second use case is when we do compliance, and we replacing Microsoft DPOs, it makes it much easier to implement. On the compliance level, we always do level compliance due to the fact that BigFix has got the CIS, and we use the CIS standards for the checklist. 

Another company that we work with is in the energy sector. They are an energy company in Africa, and one of the things that we did was we helped them to migrate from Windows 7 to Windows 10 as one of the components of BigFix is Lifecycle OS Deployment. In that case, we helped them and they successfully migrated almost three and a half thousand Windows 7 and Windows 10 machines in three months. We used the BigFix OSD processor. 

Some of those countries, like Zimbabwe, Zambia, and Angola, didn't even have a network. We did the upgrade fully with memory sticks. We gave them USB thumb drives or memory sticks, and everything was on there, and they took that and actually went and the machines were upgraded that way.

View full review »
Marketing Coordinator and Project Manager at Attend IT AS

We use the HCL BigFix solution to provide patch-, software- and OS-image distribution services for our customers. In addition endpoint solution avcurat software, ILMT and hardware inventory. Since BigFix is base on the principle of pull, not push the administrators can afford precise information in real time about the status of distribution of patches and software.

View full review »
AG
Senior System Administrator at a legal firm with 201-500 employees

We use BigFix for deploying applications for updating, setting up configurations, making modifications, or customizing Windows. For example, what are the applications that need to run, and what configure is needed.

View full review »
Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Head Infrastructure,Network and Services at North East small finance bank

We use the latest version.

View full review »
Lead Cyber Security engineer at a manufacturing company with 10,001+ employees

We are using BigFix 10. We have been using this solution for app management and even for BP management. We use it for continuous improvement in terms of security and enhancements. We use it for AWS, Azure, Google, and other applications. 

View full review »
NE
Technical Support Analyst at a computer software company with 11-50 employees

We are an MSP, and we use this solution for our customers as well as for our company. 

I use BigFix for everything. I use it for patch management, software distribution, OS deployment, server automation, and inventory and asset management.

View full review »
VS
IT Consultant at a insurance company with 10,001+ employees

We are using BigFix for Windows patching, querying the configuration management, and reports.

View full review »
IT Architect at a tech services company with 11-50 employees

We are using BigFix for software distribution, managing the network for our clients, and for updates.

View full review »
RH
Performance & Monitoring Lead at NCR Corporation

Our primary use case is Patch Management.

View full review »
Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,997 professionals have used our research since 2012.