The solution is used for password management. We can manage access to applications and systems in the organization.
Network Engineer at Wire Speed Systems`
A stable and affordable product that protects organizations from internal and external threats
Pros and Cons
- "The solution protects organizations from internal and external threats."
- "The integration with Secure Remote Access must be improved."
What is our primary use case?
What is most valuable?
The solution protects organizations from internal and external threats. Everything's up to date. Whenever we need information, we find it.
What needs improvement?
The integration with Secure Remote Access must be improved. It is in the process of being discontinued.
For how long have I used the solution?
I have been working with the product for one year.
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BeyondTrust Password Safe
October 2025

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What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten. The tool is rock solid.
What do I think about the scalability of the solution?
We have less than 50 users. We provide support to our customers. We have about 10 to 20 engineers in our support team. I rate the tool’s scalability a ten out of ten.
How are customer service and support?
Whenever we log a support ticket, the support persons respond very promptly. They are very quick.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation is straightforward. The deployment takes three to six hours. It depends on the requirements. Some customers do not have high-quality systems. Their systems and internet connections are slow. If everything is in place and the systems are good, the deployment is very quick.
What was our ROI?
We have seen benefits from the solution. Security is the most important thing. Once we have it deployed, we can rest assured that our organization is protected from insider and external threats.
What's my experience with pricing, setup cost, and licensing?
The product is quite affordable. Considering the quality of the product, the pricing is pretty good. I rate the pricing an eight out of ten.
What other advice do I have?
I recommend the solution to other users. I am happy with it. Overall, I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Data warehouse cubes on the backend gives us the ultimate visibility into our assets
What is our primary use case?
BeyondTrust replaced the leading password management solution, offered vulnerability management and gave me a third-party patch management that integrates with Microsoft. To me, that was a win-win.
How has it helped my organization?
It improved our overall return on investment by at least two-fold and gave us more intelligence on our assets than we expected.
What is most valuable?
The sharing of intelligence gathered by scanning, and data warehouse cubes on the backend that gives us the ultimate visibility into our assets.
What needs improvement?
I would love if they integrated Bomgar's SSO with BeyondTrust for the session recording that we use for vendors.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It has no problems. It's very flexible.
What do I think about the scalability of the solution?
It will scale and has a built-in capability to augment expansion via external databases.
How are customer service and technical support?
Support has been very very good.
Which solution did I use previously and why did I switch?
We used CyberArk, and we found for an SMB that the product required more FTEs than we could handle. CyberArk is really meant for 100K FTE enterprises and requires a serious.
How was the initial setup?
It is a complex product that has a lot of capabilities and does take some learning. They recommend taking their foundations class to understand and get the most out of the product.
What about the implementation team?
Very good. (A-, or B++).
What was our ROI?
Good
What's my experience with pricing, setup cost, and licensing?
Talk to references, look at Gartner and the positive and negative comments. BeyondTrust has the least negative comments of all the products and ties vulnerability management, scanning, password management, session recording, inventory management, intelligence gathering on attached assets. And when you look at all this together and price out separate options, the TCO is easy to justify.
Which other solutions did I evaluate?
CyberArk's password safe.
What other advice do I have?
It is a steep learning curve, but once automated, it makes your life a lot easier.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
BeyondTrust Password Safe
October 2025

Learn what your peers think about BeyondTrust Password Safe. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,883 professionals have used our research since 2012.
Teaching Assistant at a university with 1,001-5,000 employees
A PAM tool that helps with privilege account management and session management
Pros and Cons
- "BeyondTrust Password Safe is a good PAM tool."
- "The product needs to have better integration with SAP products."
What is our primary use case?
We use the product for privilege account management and session management.
What is most valuable?
BeyondTrust Password Safe is a good PAM tool.
What needs improvement?
The product needs to have better integration with SAP products.
For how long have I used the solution?
I have been working with the solution for five to six years.
What do I think about the stability of the solution?
BeyondTrust Password Safe is stable.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
I am totally satisfied with the product's tech support.
How would you rate customer service and support?
Positive
How was the initial setup?
BeyondTrust Password Safe's installation is easier on the latest OS.
What other advice do I have?
I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: October 2025
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UPDATE: Since I posted this almost a year ago, BeyondTrust has decided to remove their scanning solution from their UVM (Unified Vulnerability Management ) appliance. At the end of 2019 BeyondTrust announced that they will EOL their integrated scanner (12/31/2020).
This single move has removed the benefit that BeyondTrust brought to the table, wiping out any economies of scales that justified the ROI and TCO benefit of an integrated Unified Vulnerability Management solution.
This now turns their UVM into just a Password management solution. Which is still better than CyberArk, but now lacks the additional benefit of intelligence gathering.
To make matters worse, BeyondTrust has decided to partner with Tenable to provide the replacement vulnerability scanning solution. When asked what other integrations they had besides Tenable, there was no answer. Clearly some deal was cut with no thought to their customers or their customers experience with Tenable.
Without a scanning solution, the visibility of the assets is now questionable. Where I once viewed them as a visionary and leader, it seems that the executives are reverting to their safe desks and not providing the vison necessary to stay ahead of the pack.
Unfortunately, due to BeyondTrust change in direction, their ROI is now questionable and now has to be re-thought.
The final straw was their overt push for their customers to use Tenable as a replacement for their EOL vulnerability scanner.
All I can say is that for me BeyondTrust's value has diminished tremendously due to their decision to remove themselves from the vulnerability market. I have also lost trust in BeyondTrust to listen to their customers' needs to address our challenges.