Auth0 Reviews

Social media integration: Auth0 supports over 30 social logins with support for the major ones such as Facebook, Twitter and Google. Besides the 30 or so out-of-the-box providers, Auth0 also allows custom social connections through their extensions framework. This to me provides a great amount of flexibility to solution architects.

Ready-to-use modern APIs using JSON/RESTfull

LDAP integration

It enables the concept of identity management.

The feature improvement I would like to see in Auth0 is around authorization. They can borrow Stormpath's (their primary competitor) notion of groups and organizations built-in on their API. Currently Auth0 takes a different approach, i.e., it uses rules to store authorization-related info on the metadata.

I have used it for nine months.

I have not encountered any stability issues.

I did encounter a scalability issue. Auth0 support engineer could have been more descriptive on the infra needs for the on-premise installation. The solution had only one MongoDB instance, which became a single point of failure. Once we hit the bottleneck, the Auth0 team was prompt enough to set up a master-slave structure to fix the issue. They could have thought about it up front.

Level of technical support - 7/10. They keep changing the support engineers (shared resource pool). Every time a new engineer comes, we have to give him/her the complete background before he/she becomes productive.

I did not previously use a different solution.

It is very easy to use the public cloud instance.

Before choosing this product, I also evaluated Stormpath.

Be specific about the number of users, number of transactions, and the amount of data to be transferred.

Share your user journey with Auth0 up front. Jointly problem-solve on how best to minimize the number of API calls to Auth0.

We use this solution for authentication and authorization, and we deploy it on cloud. For example, if you log into a particular portal, this platform will help authenticate a valid user. It supports identity federation, FSO and multi-tenancy.

The product support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release.

We have been using the solution for one month.

We previously used AWS Cognito but switched because it did not support many functionalities.

The initial setup was very good, and we set it up in a few hours.

We deployed the solution in-house, and one person is enough to complete the deployment.

I cannot comment on exact licensing costs because a different department handles it, but from my understanding, the solution is priced reasonably.

I rate the solution an eight out of ten. The solution is good, but its support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release.