Active Roles by One Identity Reviews

The main use case for One Identity Active Roles is automated user and group lifecycle management, and policy enforcement and data consistency, which we actually use it for.

One Identity Active Roles has helped us in enforcing the naming and property policies, allowing users to generate a SAM account name and a user principal name based on the roles that we have written, and it also performs data validation and other tasks.

One Identity Active Roles offers best features including role-based access control, schema preservation, and policy-driven data quality, and it provides audit trails and change history tracking, which has helped us in auditing. It has also assisted us in consolidating hybrid and Active Directory identity management, and role-based provisioning and automated user provisioning have helped us significantly.

One Identity Active Roles has positively impacted our organization by helping us automatically complete user-based provisioning, dynamic groups, and RBAC provisioning. It has helped us improve compliance in a measurable way, saved time in provisioning users, and provided users with birthright access quickly upon arrival, allowing fast access.

One Identity Active Roles can be improved by modernizing the core user interface and simplifying the initial setup and policy workflow conversion. These two improvements are the major areas where One Identity Active Roles can evolve.

I have been using One Identity Active Roles for more than five years.

One Identity Active Roles is stable.

We are using One Identity Active Roles, One Identity Manager, and One Identity Safeguard, which are the three solutions that we are currently using.

The customer support for One Identity Active Roles is very good. They provide help whenever required, and we get a response within 24 hours from them when we submit a ticket.

Previously, we did not have any solution for Active Roles and were only using Active Directory. This is the first solution that we are using for Active Roles.

It was not difficult to integrate One Identity Active Roles with our existing IT infrastructure and directory services. It was easy to integrate with our IT structure.

We used the permission control that One Identity Active Roles provides, which impacted us in giving users the least privilege, including for admin accounts. It helped us grant only the required permissions that a user needs depending on their job title and department.

The impact of One Identity Active Roles on our organization's compliance efforts was very good because we were able to provide compliance reports to the SOC and everything, improving our compliance. Before, we were tracking it manually through other tools, but it was very difficult to get everything in one point. After using One Identity Active Roles, we provided a complete report to the auditors, which improved the time we were taking for audit reporting.

We compared One Identity Active Roles with Software AG, particularly a Net-Access option that we have in Software AG, which was not as user-friendly. We switched to One Identity Active Roles, which is more helpful and less costly than the other tools.

I would advise others looking into using One Identity Active Roles that it will help them improve their user provisioning time, automate user provisioning, and assist them with auditing, so they should give it a try. I gave this review a rating of 8.

On-premises

My main use case of One Identity Active Roles is managing user life cycle activity in Active Directory on a daily basis. I use it for user provisioning, group membership management, delegated administration, and handling access-related requests while maintaining governance controls.

Besides user provisioning, I also use One Identity Active Roles for delegated administration and access governance. It helps me to control who can perform specific tasks without granting broad administrative rights, which has been useful for maintaining security and operational consistency.

The features I found most valuable in One Identity Active Roles are delegated administration, workflow-based automation, and role-based access control. These features help streamline Active Directory management while maintaining better control over administrative permissions and access requests.

Workflow automation helped by reducing the number of manual steps involved in routine AD tasks. For example, when a new user request comes in, the approval and provisioning process follows a predefined workflow instead of relying on emails and manual coordination. This made requests more consistent and reduced the chances of missing important access assignments or approvals.

The auditing and reporting capability is worth mentioning. It gives better visibility into administrative changes and helps during the access review or audit activity. I also appreciate how the platform centralizes many AD management functions.

One area for improvement would be troubleshooting and reporting. When dealing with complex workflows or delegated permissions, identifying the root cause of an issue can sometimes take longer than expected. I would also like to see a more modern administrative experience and greater visibility into workflow activities to make day-to-day management easier.

Another improvement I would like to see is better visibility into delegation and access relationships. In larger environments with multiple teams and administrative roles, it can sometimes be difficult to quickly understand why a user has a particular permission or access level.

I have been working in my current field for the last three years.

One Identity Active Roles has been a stable platform in my experience. I use it regularly for user management, delegation, and access-related tasks, and it performs reliably in day-to-day operations. Most issues I encountered were related to workflow configuration or process changes.

From my experience, One Identity Active Roles scales well as the environment grew. I was able to manage an increasing number of users, groups, and administrative requests without significant changes to my processes. Features like delegation and automation helped support growth while keeping administration manageable and consistent.

My experience with customer support has been positive overall. The support team was generally responsive and had a good understanding of Active Directory, delegation, and workflow-related issues. For more complex cases, resolution times sometimes required escalation, but the guidance provided was usually helpful and technically sound.

Before One Identity Active Roles, I primarily relied on the native Active Directory administration tools and PowerShell scripts for user and AD group management. I switched because I wanted a more centralized approach with delegation, automation, and governance. As the environment grew, managing permissions and administrative tasks manually became harder to maintain consistently.

I found the integration fairly straightforward because my environment was already centered around Active Directory. The core connectivity and synchronization were not difficult to establish. Most of the effort went into designing the delegation model and approval workflows to align with the existing operational processes rather than the technical integration itself.

The ROI was mainly seen in time savings and operational efficiency rather than directly reducing headcount. Routine tasks such as user provisioning, account maintenance, and access requests require less manual effort than before the implementation. I also saw fewer escalations to the AD team because delegated administration allowed support teams to handle common requests independently, which improved overall productivity.

I evaluated a few alternatives including Microsoft Identity Manager and SailPoint. I ultimately chose One Identity Active Roles because it aligned well with my Active Directory-focused environment and offered a good balance of delegation, automation, and governance capabilities without adding too much operational complexity.

One outcome I noticed was a reduction in manual AD administration. Routine tasks such as user account management and group updates became more structured, which helped reduce configuration mistakes. I also found that access reviews and audit preparation became easier because administration changes were centrally managed and easier to track.

In my environment, One Identity Active Roles is deployed in a hybrid setup. The application runs on virtual servers in my on-premises data center while supporting identity management processes that interact with my cloud services. This approach works well because it allows me to maintain control over the Active Directory administration.

As part of my hybrid environment, I primarily use Microsoft Azure since my infrastructure is closely aligned with Active Directory and Microsoft services. Azure integrates well with my identity and access management processes. It allows me to support both on-premises and cloud-based identity requirements.

I have used fine-grained permission control in One Identity Active Roles. It was particularly useful for delegating specific administrative tasks to support teams without granting full Active Directory administrative rights.

I would rate this review a nine out of ten.

Hybrid Cloud

Microsoft Azure

My main use case for One Identity Active Roles is Active Directory user and group management with automation and delegated administration. For example, in daily work, I use it to automate user provisioning, deprovisioning, manage security group access, and enforce naming and compliance policies across AD environments.

The best features for One Identity Active Roles in my experience are automation, delegated administration, RBAC, dynamic group management, and policy enforcement. I also appreciate centralized management for AD and Entra ID, along with auditing and change tracking which helps significantly during compliance reviews.

One Identity Active Roles has made the biggest impact in automation and delegated administration. It reduced manual AD tasks, minimized provisioning errors, and accelerated user onboarding and offboarding significantly in day-to-day operations.

One Identity Active Roles has positively impacted our organization by improving AD administration efficiency, reducing manual errors, strengthening access governance, and helping to standardize user provisioning and compliance processes across the team.

Since implementing One Identity Active Roles, we have seen faster user provisioning and deprovisioning, a noticeable reduction in manual AD efforts, and significant time savings for routine administrative tasks. It also improved audit readiness through better tracking and policy enforcement.

One Identity Active Roles could be improved with a more modern and intuitive UI, faster performance for large environments, simpler reporting customization, and smoother integration with cloud-native identity platforms and APIs.

I have been using One Identity Active Roles for around a year, mainly for AD automation, user provision, group management, and access governance tasks.

One Identity Active Roles is very stable.

The scalability of One Identity Active Roles is strong in my experience. It handles large and complex Active Directory environments efficiently, supports multiple domain and hybrid setups, and maintains performance even with a high number of users and objects when properly configured. It is well-suited for enterprise-scale identity management.

Support for One Identity Active Roles is generally good. We have a positive experience with response time and technical assistance for both configuration and troubleshooting. Documentation and support portal resources are also helpful, though some complex issues may require escalations.

The integration of One Identity Active Roles with our existing Active Directory and IT infrastructure was fairly straightforward. I connected smoothly with our directory services, and most configurations were manageable with standard setup and policies. Some advanced customization required learning, but overall, the integration effort was moderate.

We have clearly seen the ROI for One Identity Active Roles. We reduced manual Active Directory administration efforts, improved provisioning speed, and minimized errors that previously required rework. While exact figures vary, the biggest gains were in the time saved for routine tasks and reduced workload on the AD team, allowing us to focus on higher value work instead of repetitive user management.

We found the pricing, setup cost, and licensing for One Identity Active Roles to be on the enterprise side, but justified by the capabilities. Initial setup, some planning, and integration effort with Active Directory and licenses are typically based on managed user objects. Overall, the cost made sense considering the automation, governance, and long-term reduction in manual administration.

My advice for others looking into One Identity Active Roles is to clearly define your Active Directory structure and governance model before implementing it. Invest time in designing roles and workflows properly, as most of the value comes from there. Also, plan the integration carefully and involve the AD and security team early to ensure smooth adoption.

One Identity Active Roles has been a reliable and effective solution for managing Active Directory at scale. It improved security, reduced manual work, and brought consistency to the identity operations. The main value comes from proper design and automation setup, which pays off long-term. I would rate this review a 10 out of 10.

On-premises

One Identity Active Roles is used primarily for managing Active Directory, including user provisioning and group management. When a new employee joins, I use One Identity Active Roles to automatically create their AD account, assign them to groups, and apply policies, all with proper approvals.

Apart from basic user provisioning, I use One Identity Active Roles daily for managing and controlling Active Directory permissions in a structured way.

The best features One Identity Active Roles offers are delegated administration and automation, which stand out the most because they reduce admin workload and improve security. Delegated administration and automation significantly reduce admin workload while improving security and control.

For example, HR or help desk can create or modify users, but only within defined limits - they cannot make critical changes outside their scope.

One Identity Active Roles reduces the risk of misuse or accidental changes, and a workflow benefit is that the centralizing IT team does not handle every request. One Identity Active Roles has had a very positive impact on the organization, especially in terms of security and control over Active Directory.

I have utilized the fine-grained permission control feature of One Identity Active Roles, and it has significantly helped implement least privilege principles. Instead of giving broad admin rights, very specific permissions are assigned based on roles, tasks, and need-to-know access. One Identity Active Roles has had a strong positive impact on the organization's compliance efforts. All changes in AD are logged and traceable, which helps during audits. Fine-grained permissions ensure users only have the access they need, while naming conventions, access roles, and security policies are automatically enforced.

One Identity Active Roles is very useful, though there are a few areas where it could be improved, such as the user interface, policy creation, and reporting - it requires good knowledge of Active Directory. The UI can feel outdated and not very intuitive for new users, and the learning curve is steep. Sometimes there can be slight delays when handling large-scale operations, and the reporting needs to be more helpful for audits.

I have been using One Identity Active Roles for around six months.

One Identity Active Roles is generally a stable and reliable solution based on my experience.

One Identity Active Roles is highly scalable and works well in both medium and large enterprise environments, as it can manage multiple AD domains, Azure AD tenants, and even hybrid environments from a single console.

Customer support for One Identity Active Roles is generally good, especially for standard issues and guidance. The support team is knowledgeable about the product and AD environments, being helpful for configuration issues, troubleshooting, and best practices.

Before implementing One Identity Active Roles, I was primarily managing AD using native tools from Microsoft Management Console, such as Active Directory Users and Computers. I switched because the manual effort was too high, and there was limited delegation and no centralized control.

Integrating One Identity Active Roles with the existing IT infrastructure and directory services was relatively smooth, especially since it is designed to work seamlessly with AD on-premise. It integrates natively with the AD, so the core setup is straightforward.

A strong return on investment has definitely been seen.

My experience with pricing and licensing for One Identity Active Roles has been reasonable for an enterprise solution, but it does require proper planning. The initial setup can involve some cost in terms of time and resources, especially for configuration, policy design, and integration, as skilled Active Directory or IAM professionals were required.

Before selecting One Identity Active Roles, I evaluated a few other options to compare features and fit for the requirements, such as Microsoft Identity Manager.

My impression of the automation capabilities provided by One Identity Active Roles is very positive - they significantly reduce manual effort and improve consistency. For example, when a new employee joins, I use a predefined template, and One Identity Active Roles automatically creates the user account, applies naming conventions, assigns the correct groups, and enforces policies; previously, this required multiple manual setups, but now it is done in a few clicks with consistent results.

One Identity Active Roles has significantly reduced both the complexity and workload of administrative tasks related to Active Directory. Many repetitive tasks are automated, so admins spend much less time on routine activities. Delegated administration allows other teams to handle common requests instead of escalating everything.

My experience with the delegation of administrative tasks through One Identity Active Roles has been very positive, as it has made the workflow much more efficient and controlled. It allows specific admin tasks to be assigned to different teams, so routine tasks such as user creation or password resets are handled by help desk teams, meaning requests do not need to be escalated, so turnaround time is much quicker.

My advice for organizations considering One Identity Active Roles would be to plan the implementation carefully; clearly define your requirements and decide who should have what level of access before implementing. I would rate this product an eight out of ten.

On-premises

The main use case of One Identity Active Roles is to support daily Active Directory administrator tasks. Routine tasks such as user creation, password resetting, account updates, and handling are performed through One Identity Active Roles, which can be managed by the support team and has really improved the efficiency of our teams.

A real-time day-to-day example of using One Identity Active Roles is that a help desk user can reset the password and unlock the account without accessing Active Directory directly. When new users are created, required settings are applied automatically, making our jobs easier and operations very smooth. Previously, this was taking so much time, but nowadays it is automated, so it is a very good solution.

The best features One Identity Active Roles offers, in terms of my use cases, include its policy enforcement to ensure that all changes follow predefined standards, avoiding incorrect configuration and maintaining consistency across Active Directory, the role-based access control that allows assigning permissions based on job roles to simplify management and improve security in our organization, and its automation features.

I need to highlight role-based access control in One Identity Active Roles, as it has had the biggest day-to-day impact. Automation and policy enforcement are powerful, without doubt, but role-based access control is what fundamentally changed how we operate. Earlier, many tasks were a bottleneck, with only a senior admin able to perform most Active Directory changes, resulting in many help desk tickets. However, with One Identity Active Roles, we created fine-grained roles such as password reset, group management, and user provisioning, assigned those roles to the help desk team, and restricted access to only those organizational units based on attributes. Now, 90% of routine tasks are handled without escalation.

The effect of One Identity Active Roles on the complexity and workload of administrative tasks related to Active Directory has been very positive. It significantly reduces the operational burden while making processes more structured and controlled. It has really reduced administrative complexity. Tasks are handled through templates, policies, and workflows, which has significantly reduced the workload.

One Identity Active Roles has really impacted our organization very positively. It has improved control over Active Directory operations and reduced manual efforts. Tasks are completed faster than previously and more securely. These are the positive impacts we are seeing in day-to-day operations.

One Identity Active Roles has really proved its value. While exact numbers vary by environment, the provisioning time reduced by 70 to 80% and it is very smooth, and help desk ticket resolution improved by 60 to 80%. It has really reduced the use of privileged accounts, contributing to the positive impact we are seeing.

As far as improvements to One Identity Active Roles are concerned, I do not think any lack of features is present in the solution. It is working well and is a very powerful solution. There is no need for improvement as per my requirements.

One thing I can add is that One Identity Active Roles could be more simplified for the initial setup and configuration.

I have been using One Identity Active Roles for more than four years.

One Identity Active Roles is stable.

From a scalability perspective, One Identity Active Roles is a very good solution. There is no kind of challenge.

Customer support for One Identity Active Roles is very supportive and good in their technical aspects.

From day one, we have been using One Identity Active Roles only.

Regarding Active Directory integration with One Identity Active Roles, it was very smooth and quick. We have not seen any kind of challenge, and it synced with Active Directory beautifully.

We have seen a huge return on investment with One Identity Active Roles. In many cases, that was quite measurable, such as reduction in provisioning and admin efforts by 40 to 60%, which resulted in reduced need for additional staff. Without it, we would need thousands of additional people. Cost saving and efficiency gain have led to some users reporting approximately 75% ROI and cost reduction.

I have had a great experience with the pricing, setup cost, and licensing of One Identity Active Roles. There is no challenge we have seen as far as the vendor is concerned.

We have not evaluated other options before choosing One Identity Active Roles.

I will highly recommend One Identity Active Roles because it is a very useful tool for improving Active Directory management and control. It really reduces risk and improves efficiency. It is well suited for organizations with a large Active Directory environment, which I will recommend highly. I gave this review a rating of 8.

On-premises

Other

We are using One Identity Active Roles to simplify our Active Directory administration, such as controlling delegation access and automating routine tasks including user management activities.

One Identity Active Roles offers many valuable features that function very smoothly, including delegation administration, automated user management, approval workflows, and auditing details. These are the best features based on my experience.

What stands out the most in One Identity Active Roles is its ability to securely delegate routine Active Directory tasks without granting full administrative privileges. Combining this with automation and policy-based control really helps us reduce manual efforts.

One Identity Active Roles has positively impacted many areas within our organization by simplifying Active Directory administration and reducing manual efforts. It improves operational efficiency with the help of automation and delegated administration, leading to very positive outcomes.

In terms of governance and security, One Identity Active Roles provides very valuable add-on features, offering strong governance while not being heavily AI focused. It helps us enforce least privileged access and improves accountability while mitigating the risk of unauthorized changes within our Active Directory environment.

The accuracy and reliability of output from One Identity Active Roles are very high, as it provides very accurate results.

We use the fine-grained permission control feature of One Identity Active Roles, which has been very effective in supporting our least privilege strategy. For example, help desk staff can perform password resets and account unlocks without receiving full Active Directory administrative rights, providing security and reducing the number of highly privileged accounts in the environment.

My impression of the automation capabilities of One Identity Active Roles has been very positive. User account creation, group membership assignments, and account updates can be automated through predefined policies and workflows, allowing the correct attributes, permissions, and groups to be applied automatically based on organizational requirements.

One Identity Active Roles helps improve our compliance processes by enhancing control, visibility, and accountability within Active Directory, strengthening governance, and simplifying the audit and compliance process.

I believe the initial setup could be more simplified to allow for better and faster deployment.

I have been using One Identity Active Roles for almost two years.

One Identity Active Roles is a stable solution.

One Identity Active Roles is a very scalable solution that can handle organizational growth over time.

Customer support for One Identity Active Roles is very responsive and effective. Whenever we face technical issues, we raise a ticket and they are ready to provide support.

I believe the initial setup could be more simplified to allow for better and faster deployment.

We are seeing a very good return on investment with One Identity Active Roles by reducing manual efforts, which in turn saves us time and money. This solution provides a significant benefit, allowing us to complete tasks forty to sixty percent faster than before.

My advice to any organization considering using One Identity Active Roles is to deploy it, as it will be a great decision. During the deployment phase, I recommend identifying the Active Directory tasks that consume the most administrative time and focusing on automating those processes while taking advantage of all the useful features. I rate One Identity Active Roles nine out of ten because it is a very powerful solution providing great features and a smooth operational process.

On-premises

Microsoft Azure

Our main use case for One Identity Active Roles is centralized Active Directory administration and user lifecycle management. We primarily use it for automated user provisioning and de-provisioning, role-based access control, group management, and delegating administrator tasks securely without giving full domain admin rights.

One common scenario is delegating password reset and user account unlock tasks to the service desk team using One Identity Active Roles.

Another valuable aspect for our use case with One Identity Active Roles is automation and standardization. We use it to apply consistent user provisioning policies, naming conventions, and group assignments across the organization.

One Identity Active Roles has had a positive impact on our organization by improving security and simplifying Active Directory management. One of the biggest benefits has been secure delegation. We no longer need to provide full domain administrator access for routine tasks, which has reduced security risk and improved operational control. Help desk and regional IT teams can handle common user management activities within their assigned scope without affecting critical systems.

We have seen noticeable operational and security improvements after implementing One Identity Active Roles. One major improvement was the reduction in manual administrator effort for tasks such as user provisioning, password resets, group assignments, and account deactivation, which became much faster through automation and delegation. This has reduced the workload on senior administrators and improved response times for end users.

The best features of One Identity Active Roles are its automated delegation and centralized Active Directory management capabilities. Based on my experience, these are the most valuable features, including role-based access control and automated workflows, dynamic group management, change tracking, and auditing, hybrid environment management, and access templates and policy enforcement.

The feature that made the biggest difference for us with One Identity Active Roles is the role-based delegation. Automation workflow, automated user provisioning, de-provisioning, group management, and policy enforcement reduce manual work and human error. Dynamic group management, such as automatically adding or removing users from groups based on predefined rules and attributes, also contributes significantly.

One area where One Identity Active Roles could be improved is the user interface. A more modern and simplified interface would help reduce the learning curve and improve day-to-day management efficiency.

I would also appreciate improvements in cloud-focused management and integration. Many organizations now operate in a hybrid or cloud-first environment, so having more intuitive Microsoft 365 and Entra ID management workflows would improve operational efficiency.

There are still a few areas where improvements could be made to One Identity Active Roles, such as a more modern user interface experience. The interface is powerful but can be dated and complex. A cleaner, more intuitive UI would make daily admin tasks faster and easier, particularly for new administrators. It also needs a strong cloud-native experience and simplified workflows and reporting setup.

I have worked in this field for the last seven years.

One Identity Active Roles is very stable.

Its scalability is good.

Customer support is good, and I rate customer support a nine.

Before selecting One Identity Active Roles, we evaluated several other options, including Active Directory management and IAM solutions, such as Microsoft native tools, AD Entra, ManageEngine ADManager Plus, NetIQ, SailPoint, Okta, and JumpCloud. While other tools were very strong, especially in areas including governance and cloud IAM, One Identity Active Roles stood out for operational AD management, particularly secure delegation, which was our primary requirement. We chose One Identity Active Roles based on this evaluation.

Integrating One Identity Active Roles with an existing IT infrastructure and directory services is generally of moderate difficulty. It is not overly complex, but it does require proper planning and Active Directory expertise.

We have seen a clear return on investment from the implementation, mainly in time savings, reduced help desk load, and improved Active Directory operations. The typical ROI outcomes we have observed include time savings in user provisioning, which previously took twenty to thirty minutes per request. After implementing One Identity Active Roles, we reduced this to approximately five to ten minutes using templates and automation. This alone represents a sixty to seventy percent time reduction per request.

We have seen a clear return on investment from the implementation, mainly in time savings, reduced help desk load, and improved Active Directory operations.

Our experience with pricing, setup costs, and licensing indicates that it is on the higher side but justified by the enterprise value. The licensing model is typically subscription-based and usually calculated based on the number of managed user accounts.

Our experience with delegation in One Identity Active Roles has been very positive and has fundamentally changed how we manage Active Directory operations. With delegation, we have implemented role-based delegation to assign specific administrator responsibilities to different IT teams, such as the help desk team for password resets, account unlocks, and basic user attribute updates; the regional IT team for user and group management; and the AD administrator for higher-level tasks including policy changes, schema-related operations, and domain controller control.

The key advice I would recommend is to invest time in design before implementation, redefine your role model and UI structure, start small and expand gradually, and keep your delegation strategy role-based.

One Identity Active Roles has significantly reduced both the complexity and the workload for Active Directory administration in our environment. The impact on workload has been a major reduction in manual AD tasks. Routine activities such as user creation, password resets, group updates, and account disabling and enabling are now largely automated and delegated to various roles.

The automation capabilities are generally very strong, especially for Active Directory lifecycle management and role-based access control. One Identity Active Roles is designed to reduce manual IT administration by turning repetitive identity tasks into policy-driven and workflow-based automation.

Fine-grained permission control in One Identity Active Roles has been a key part of implementing least privilege access in our environment. We use it to define very specific permissions at a granular level, such as allowing the help desk team to reset passwords and unlock access only within their assigned organizational units, restricting group management rights so that users can only modify specific security or distribution groups, and limiting attribute-level changes. The impact on least-privilege implementation has been reduced over-privileged accounts, a strong security posture, clear accountability, better compliance alignment, and operational efficiency without risk trade-offs.

I rate this review an eight overall.

My main use case for Active Roles by One Identity is identity and access management, particularly for automating user and group lifecycle management in Active Directory. When a new employee joins, Active Roles can help provision the user account, place them in appropriate groups, and apply the required access policies. Similarly, when someone changes their role or leaves the organization, their accesses can be updated and removed in a controlled and auditable way. From a software engineering perspective, I am interested in automating policy drivers and sites, reducing manual Active Directory administration while maintaining consistent access across control.

My favorite features of Active Roles by One Identity are the policy-based automations, delegated administration, and user and group lifecycle management. I particularly appreciate the ability to automate repetitive tasks while enforcing consistent security policies. The delegation model is useful because it allows administration to give the right level of access without granting excessive permissions. For larger environments, the automation and audit capability makes identity management much more consistent and scalable.

Delegation has helped my team by separating responsibilities without giving everyone full administrative access. For example, the service desk can handle routine user and group management tasks while more sensitive operations remain with the identity or infrastructure teams. This reduces bottlenecks because teams can handle their own responsibilities, while policies still control what they are allowed to do. It also improves security because we can follow a least privileged approach rather than sharing broad access permissions directly.

I want to highlight the audit and reporting capability of Active Roles by One Identity. It provides better visibility into who made changes, what was changed, and what happened afterwards. Combining this with policy-based automation and delegation makes Active Roles especially useful for maintaining consistency and accountability across the organization.

One significant positive impact of Active Roles by One Identity has been reducing manual identity management work and making overall management more consistent. Automating user and group lifecycle tasks has helped reduce errors and save time for IT teams. Delegation also allows teams to handle routine requests without requiring broad administrative privileges. Overall, it improves operational efficiency while providing better control, security, and auditability over Active Directory changes.

We have seen improvements in several areas. The most significant was the time saved on repetitive user and group management tasks because more processes are automated. We also observed fewer manual errors and less dependency on the infrastructure team for routine access requirements. From a compliance perspective, auditing gives us better visibility into who actually made changes. The overall impact has been noticeably better efficiency, fewer manual issues, and stronger access controls.

One area for improvement in Active Roles by One Identity would be enhanced support for administrators, especially when dealing with complex policies, delegated rules, and users. I would appreciate more intuitive configuration, clearer troubleshooting and policy debugging tools, and more comprehensive documentation for common automation scenarios. Better visibility into what specific policy is targeting would help with troubleshooting more quickly, making the platform easier to learn and operate without sacrificing flexibility and security.

I would value improvement in the overall user experience of Active Roles by One Identity. For someone new to this tool, understanding how different policies, workflows, and permissions interact requires time. More built-in examples, templates, or common use cases and clearer error messages would make onboarding much easier. I also appreciate stronger troubleshooting and monitoring tools so administrators can quickly understand why automations and policies do not behave as expected. These improvements would make the platform easier to manage while keeping existing flexibility.

I have been using Active Roles by One Identity for almost three months.

Active Roles by One Identity scales well for a growing identity environment, and its automation and delegation capabilities make it possible to manage a large number of users and groups without increasing manual administrative efforts. I also find One Identity's support positive, although the expected support experience can depend on the organization's support tier.

The integration of Active Roles by One Identity with my IT infrastructure and directory services was relatively straightforward, especially since Active Roles works closely with Active Directory and directory services. The basic setup and connectivity were manageable, but the more challenging part was aligning the existing organizational structure, permissions, and policies with Active Roles. We had to carefully map the group's delegation and automate the rules and test them before moving into production. Overall, I found the integration fairly easy at the infrastructure level, but moderately complex regarding policy configuration and customization.

When I was setting up the automations and policies in Active Roles by One Identity, I found the process fairly straightforward. Since I understand Active Roles by One Identity architecture and how policies are evaluated, the main focus was ensuring the automation rules and policies were scoped correctly, especially around user and group provision permissions, avoiding unintended changes. I typically appreciate testing policies in a controlled environment first to validate expected behavior, then gradually rolling them out. This approach helps me catch conflicts between policies and makes the automation more readable.

One aspect of my experience using Active Roles by One Identity that I want to emphasize is that I truly appreciate how it centralizes and automates identity management instead of relying on extensive manual Active Directory administration. My experience has taught me to carefully design and test policies because small changes in an identity rule can have wide impact. Overall, I have found it valuable for making user lifecycle management more consistent, secure, and easier to manage.

The automation capabilities provided by Active Roles by One Identity are a strong aspect of the tool. They are particularly useful for repetitive identity and lifecycle tasks. For example, when a new employee joins, automation can handle creating or updating their account, assigning them to the appropriate groups, and applying required attributes based on three different policies. Similarly, when someone changes departments or leaves the organization, their access can be updated or removed automatically. The main benefit lies in reducing manual work and the risk of human errors. I still recommend testing automations thoroughly and keeping sensitive changes under appropriate controls and approvals. I rate this product a nine out of ten.

On-premises

Our main use case for One Identity Active Roles is Active Directory administration and user lifecycle management, and we use it to create, modify, disable, and manage user accounts, groups, and permissions in a controlled and standardized manner, which improves security and reduces the risk of manual error when managing the Active Directory environment.

A good example of how we use it for user lifecycle management is user onboarding, where instead of manually creating accounts and assigning permissions in Active Directory, One Identity Active Roles automation automates the process using predefined templates and workflows, saving time, reducing errors, and ensuring users receive the correct access from day one.

Another benefit of our main use case with One Identity Active Roles is delegated administration, which allows different teams to perform specific tasks without needing full Active Directory access, improving security and making administration much easier while helping with auditing and change tracking.

The best features of One Identity Active Roles include user lifecycle management, delegated administration, automation, and role-based access control, where user lifecycle management helps to standardize and automate tasks, and delegated administration allows teams to perform specific tasks without giving them full Active Directory privileges, thus improving both security and operational efficiency.

For one example regarding how automation and role-based access have helped my team, the user onboarding process used to involve the administrator manually creating accounts, assigning groups, and configuring permissions; however, with One Identity Active Roles, the process can be standardized through workflows and templates, which reduces manual effort, speeds up provisioning, and ensures users receive the correct access from the start, while I also appreciate the auditing and change tracking capabilities for visibility into who changed what and when, which aids troubleshooting, compliance, and overall governance in our Active Directory environment.

One Identity Active Roles has positively impacted our organization by making Active Directory management much more efficient, reducing manual work, improving control over permissions, and providing better visibility into changes, which has helped both security and compliance efforts.

The main improvement I would like to see for One Identity Active Roles is a more modern and intuitive interface, along with more customizable reporting and dashboards to enhance our experience with the platform.

I would appreciate more integration with other identity and security tools, alongside more flexible reporting and dashboards to improve the functionality of One Identity Active Roles while we have not faced major performance issues.

I have been using One Identity Active Roles for approximately one year.

I have not used the AI-specific capabilities extensively, but the overall output from One Identity Active Roles has been accurate, and we still perform reviews for important changes; however, I find the system to be consistent and dependable.

I rate One Identity Active Roles a 9 out of 10 because it has helped simplify Active Directory administration, improve security, delegate access, and reduce manual errors through automation, making it a reliable and valuable solution for identity and access management.

I chose 9 out of 10 because it is a reliable and feature-rich solution that has enhanced efficiency and security for my team, while to reach a perfect 10, I would like to see a more modern interface, improved reporting, and additional integrations with other platforms.

From my experience with One Identity Active Roles, governance and security are some of the strongest aspects of the platform because it provides role-based access control, delegated administration, and detailed auditing to ensure that administrative activities are properly controlled and monitored, and while I have not extensively utilized specific AI-driven capabilities, the overall security model helps reduce the risk of unauthorized changes and improves visibility into who performs what actions.

I utilize One Identity Active Roles in an on-premises environment that is integrated with our Active Directory infrastructure, so it primarily operates within our on-premises setting.

I have utilized the fine-grained permission control feature of One Identity Active Roles, and it has helped us enforce least privilege access by allowing users to perform only the tasks relevant to their role, notably enabling the help desk team to manage passwords and user accounts without requiring full Active Directory administrative rights, thereby improving security and control.

I assess the integration of One Identity Active Roles with our existing IT infrastructure and directory services as manageable, as it has facilitated effective implementation of least privilege access by allowing us to delegate specific tasks to different teams without granting full administrative rights, thus enhancing security and reducing risk. My overall review rating for One Identity Active Roles is 9 out of 10.

On-premises

One Identity Active Roles serves as my primary platform for centralized Active Directory administration and identity management automation.

In my day-to-day work, I use One Identity Active Roles for centralized Active Directory and identity management through access provisioning. When a new employee joins the organization, One Identity Active Roles handles the creation of the Active Directory account, group membership, mailbox-related configuration, and role-based access assignment through a centralized workflow.

This automation has significantly impacted my daily tasks and the onboarding process by reducing administrative effort, minimizing configuration errors, and accelerating the onboarding process, which saves considerable time. Before we implemented One Identity Active Roles, the administrator manually managed multiple accounts across different systems. After implementing One Identity Active Roles, the platform applies policies and templates to provision new accounts consistently and securely.

An additional benefit of my main use case is the consistent governance across identity management operations. Since many administrative tasks are automated and policy-driven, our teams spend less time handling repetitive manual account management activities and troubleshooting configuration inconsistencies.

One of the best features of One Identity Active Roles is its automated onboarding capability.

The feature that stands out most for me is the delegated administration combined with policy-based automation, which provides a strong balance between operational efficiency and security governance. One of the most valuable aspects is the ability to assign administrative responsibility to specific teams without granting full Active Directory administrative privilege. For example, Help Desk or regional IT teams can manage password resets, group membership, or user account updates within a controlled scope, while core security and directory administrators remain centrally governed.

A feature that stands out during daily operations is the centralized auditing and tracking capability. In enterprise Active Directory environments where multiple administrators and support teams are involved, having detailed visibility into account changes, group modifications, and administrative actions is extremely valuable.

One Identity Active Roles helps simplify troubleshooting, improve accountability, and support compliance and audit requirements because administrative activities can be tracked more efficiently from a centralized platform.

One Identity Active Roles has positively impacted our organization by improving operational efficiency, strengthening governance, and reducing manual administrative effort within Active Directory and identity management operations. One of the biggest improvements was the automation of routine identity lifecycle tasks such as user provisioning, account updates, group management, and deprovisioning, which reduced repetitive manual work for administrators and helped minimize configuration errors.

We observed noticeable operational improvements after implementing One Identity Active Roles, especially in user provisioning and administrative management processes. For example, onboarding and account provisioning tasks that previously required multiple manual activities and directory updates became significantly faster through policy-based automation and predefined templates, reducing the time required for runtime account management activities and improving consistency across the environment.

One Identity Active Roles is a strong platform for identity and administration and Active Directory management; however, I see a few areas where it could be improved. One area is the user interface and administrative experience. While the platform is feature-rich, some workflows and configuration screens can feel complex for new administrators, especially in large enterprise environments with extensive policy configurations.

Another area for improvement is reporting and analytics. More modern and customized dashboards with deeper operational insights would help administrators monitor identity management activities and governance metrics more efficiently. We also found that advanced workflow customization and integration scenarios can require significant expertise and planning, so simplifying some of the configuration and automation processes would improve usability and reduce the learning curve for administrators.

I have been working in my current field for more than four years.

One Identity Active Roles is stable.

My experience is that One Identity Active Roles scales well for enterprise Active Directory administration and Active Directory management environments. The platform has been able to support a growing number of users, administrative workflows, delegation management, operational tasks, and policy-based automation tasks without major performance concerns.

Customer support is good.

We have seen a positive return on investment from One Identity Active Roles, primarily through reduced administrative workload, improved operational efficiency, and stronger governance across Active Directory management. We also experienced fewer configuration and permission-related errors because automated workflows and approval controls reduce manual intervention.

My advice to organizations considering One Identity Active Roles would be to invest time in properly planning their identity governance model, delegation structure, and automation workflows before deployment. One Identity Active Roles provides powerful capabilities for Active Directory administration and identity lifecycle management, but careful planning helps maximize its long-term value. I would rate this product an 8 out of 10.

Hybrid Cloud

Microsoft Azure