Salesforce vs Zoho

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Salesforce
Based on 269 reviews.
Zoho
Based on 57 reviews.
Latest Research
Overview
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
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Sample Customers
Salesforce Sales Cloud
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Chatter
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Commerce Cloud
Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Salesforce Platform
ADP
Salesforce Einstein Analytics
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Salesforce Quote-to-Cash
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Zoho CRM
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Zoho Analytics
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Zoho Creator
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Zoho Invoice
Spin66 Studio, Homes Aglow House Staging Service, Gatsby Valet & Parking Services, Cookie Department, Brandography Web Marketing
Zoho Cliq
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Zoho Desk
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Popular Solutions
Top Industries
Computer Software Company
24%
Comms Service Provider
19%
Financial Services Firm
7%
Government
5%
Comms Service Provider
29%
Computer Software Company
17%
Government
5%
Educational Organization
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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