Compare Aisera vs Zoho

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Aisera

Zoho

Based on 258 reviews.

Sample Customers

Aisera AI Customer Service

8x8, Mcafee, Autodesk

Zoho Desk

Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket

Popular Solutions

13 reviews

13 reviews

17 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

7%

Outsourcing Company

7%

Comms Service Provider

7%

Comms Service Provider

10%

Manufacturing Company

9%

Computer Software Company

9%

University

6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
NaveenKumar S
Software Engineer at Maximus
We are using Zoho CRM for boosting our business and creating a system flow. It is very useful using Zoho CRM, and I...
Read full review of Zoho CRM »
Vivek_Kumar@
Zoho Developer at KG CRM Solutions LLP - Zoho Authorized Partner
With Bigin by Zoho CRM, I made a customization for a solar company that is just a lead and deal management system....
Read full review of Bigin by Zoho CRM »
RajeshKumar25
Principal Consultant & Director at Quensulting
We use Claude. We mainly use Claude for our internal purposes. We prefer using Claude AI over ChatGPT through our...
Read full review of Zoho WorkDrive »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

No Data Available

Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
Rahul Lomate
Senior Software Engineer at Transasia Bio-Medicals Ltd.
The support team from Zoho is responsive; if a user has any queries, we can immediately answer through mail,...
Read full review of Zoho Creator »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
The solution's support is based on the plan that you have. The gold plan gets support from Monday to Friday for 24...
Read full review of Zoho CRM »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
The technical support are very supportive.
Read full review of Zoho Campaigns »
Hunbel CH
Lead Software Engineer at Nexo Solutions Ltd
I do not often communicate with the technical support of Zoho CRM.
Read full review of Zoho CRM »
SagarGaikwad
Sr Business Application Developer On Zoho Platform. at Tech Worriors
I often communicate with the technical support of Zoho Books, and they are quickly available to help. I can share...
Read full review of Zoho Books »
Amarendra Samal
Product Manager at a tech services company
I have not needed to contact the support team.
Read full review of Zoho CRM »
Tarik Altunok
Business Development Manager at headtechnology
As we never had any problems with Zoho CRM, we never had the chance to open a ticket with the technical support team.
Read full review of Zoho CRM »
Kishor Lamdande
Zoho Developer at Megnet Limited
The customer service and support could do a better job. Whenever I call the support team or ask for support, they...
Read full review of Zoho Analytics »
Joachim Freitag
Managing Director at IseoSolutions GmbH
We've had some experience with Zoho's technical support. They responded pretty fast when we needed help.
Read full review of Zoho CRM »
Amit Kawadiwale
Director at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Shreyans Vasa
Director - Security & Emerging Technologies at CAVITAK
Technical support is also good. I would rate it a nine.
Read full review of Zoho Expense »
Jatin Rao
Zoho Developer at Tarini Consulting
I have communicated with the technical support and customer service of Zoho Creator. I rate their support around a...
Read full review of Zoho Creator »
Prabal Kanti Sarkar
Senior Software Engineer at SIRI AB
The customer service and technical support team are always responsible, but sometimes responses get delayed. That has...
Read full review of Zoho Creator »
MohamedShaheen
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Zoho Sign's customer support sometimes does not respond at the proper time. Whenever we send them a message, they...
Read full review of Zoho Sign »
Sai Nandan Sambu
Associate Data Analyst at Monocept
I would rate customer service 7 to 8 because they don't reply until you follow up. I need to follow up daily.
Read full review of Zoho Analytics »
Hunbel CH
Lead Software Engineer at Nexo Solutions Ltd
I do not often communicate with Zoho Creator's technical support and customer service, as I do not think I have ever...
Read full review of Zoho Creator »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Anonymous User
Delivery Manager - Digital Transformations at a tech services company
The solution’s technical support is excellent.
Read full review of Zoho Sprints »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Syed Ismail Shah
Senior Zoho Developoer at Techloyce
We can easily solve and manage issues with Zoho Creator.
Read full review of Zoho Creator »
VijayKumar3
Co-Founder at Intelytica
Zoho technical support is good.
Read full review of Zoho Analytics »
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I can't speak to how helpful or responsive support is. I've never used them. There is one person that can help us...
Read full review of Zoho CRM »
Anonymous User
IT Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Zoho Analytics »
Anonymous User
Cyber Security Consultant at a consultancy
Zoho has an online chat, so when we need support, we can either send questions through the online chat or we can send...
Read full review of Zoho Meeting »
Anonymous User
Head Of Information Security (CISO) at a financial services firm
There were issues with the tech support, we were not able to get through to them in order to get the issues resolved....
Read full review of Zoho CRM »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
We use the premium support of Zoho.
Read full review of Zoho Analytics »

Review 1 of 30

Technical Support

No Data Available

No Data Available

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