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Zscaler Cloud Firewall Room for Improvement

Tejas Jain - PeerSpot reviewer
Specialist Master - Infrastructure and Cloud Architect - Manager at Deloitte

I don't see any other improvements required with regards to the use cases that we have. I think they are good for now. I have no complaints.

It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing. That provides the segmentation capabilities within the environment itself, instead of going all the way to Zscaler cloud and then coming back and get all the inspection capabilities. That's definitely one thing that I would want Zscaler to explore. That would serve 100% of use cases that I look for as an architect.

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AL
Chief Executive Officer at a tech services company with 1-10 employees

The product could improve its integration with some legacy systems.

The solution could offer more simplicity on deployment so that it's not quite so complex sometimes.

The solution could benefit from more CASBs - cloud access security brokers.

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AA
Product Manager (Zscaler) at a tech services company with 201-500 employees

Certain criteria need to be met if you want to scale this solution.

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Buyer's Guide
Zscaler Cloud Firewall
June 2022
Learn what your peers think about Zscaler Cloud Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
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Bhaskar Rao - PeerSpot reviewer
Sr. Network Administrator at Yamaha

We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee.

What happens is that the organization ID does not match the one we allowed in Zscaler. As a result, we have to allow each organization ID one at a time in the Zscaler Portal.

There are also problems with the mapping of the geographic location of an IP address. For example, the IP address might be in India, but the geographical location may be mapped to a US location.

In the next release, I would like to see user-based access. I would like to be able to create user-based policies so that the user can be placed in the correct AD group and get access easily.

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Paresh Makwana - PeerSpot reviewer
Director at a tech services company with 1-10 employees

Currently, the Data Leak Prevention is only for web filtering and there is nothing for email and the USB, so it would be an improvement if that could be included.

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MG
IT Security Manager at a retailer with 10,001+ employees

It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service.

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KR
Implementation Engineer at a tech vendor with 201-500 employees

There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically.

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Buyer's Guide
Zscaler Cloud Firewall
June 2022
Learn what your peers think about Zscaler Cloud Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.