We primarily used the solution for our information systems.
Head of Information technologies systems department at a manufacturing company with 51-200 employees
Easy to set up, quick to deploy, and has good performance
Pros and Cons
- "We use Windows due to the fact that the system is good for us and for our information system."
- "The interface could be more user-friendly."
What is our primary use case?
What is most valuable?
The solution is okay. We use Windows due to the fact that the system is good for us and for our information system.
The performance is good and it is stable.
The initial setup is very straightforward. The deployment is fast.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
While I've used other iterations of Windows for about 15 years, for Windows 10, I have used it for three years.
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What do I think about the stability of the solution?
The solution offers us very good performance. The stability is very good. There aren't bugs or glitches. It doesn't crash or freeze. It's a reliable system.
What do I think about the scalability of the solution?
We have 1,000 users on the solution.
Which solution did I use previously and why did I switch?
We didn't use a different solution. We simply used an earlier version of Windows.
How was the initial setup?
The installation is pretty straightforward and it's easy to set up. Without deployment, it only takes maybe ten minutes. It's a quick process.
For deployment, you likely only need one engineer.
What about the implementation team?
The process is so straightforward, you can handle it yourself. You don't need an integrator or consultant to step in and assist.
What's my experience with pricing, setup cost, and licensing?
There are no licensing subscriptions needed for this product.
What other advice do I have?
I'd rate the solution at an eight out of ten.
I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Manager at a comms service provider with 1,001-5,000 employees
Has a user-friendly interface
Pros and Cons
- "The most valuable feature is how friendly the interface is. I expect that we will soon go up to Windows 11 because it's already available."
- "Windows 10 could be improved by implementing synchronization between Teams and Skype for Business. If you're in a conference call in one tool, the other tool shows that you're available. This means that you get calls from other people in your organization while you are unavailable. So synchronization is missing, that's all."
What is our primary use case?
My primary use case is for daily office work. I use the full Microsoft 365 suite with Outlook, PowerPoint, all those tools. We have fully implemented Microsoft and don't use any third-party applications. Outlook is the main mail application, Teams and Lync are for communication, Word and PowerPoint are for editing, preparing documents, and presentation.
What is most valuable?
The most valuable feature is how friendly the interface is. I expect that we will soon go up to Windows 11 because it's already available.
What needs improvement?
Windows 10 could be improved by implementing synchronization between Teams and Skype for Business. If you're in a conference call in one tool, the other tool shows that you're available. This means that you get calls from other people in your organization while you are unavailable. So synchronization is missing, that's all.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have never contacted technical support. If I have a problem, I contact my IT department and they are the ones who contact Microsoft, but they know how to solve most problems.
How was the initial setup?
The installation was very easy. I received a link from our IT department, clicked the link, and within a few minutes everything was up and running. You can do it yourself.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
I'm unsure of cost or licensing because our IT department handles that.
What other advice do I have?
Even though Microsoft won't need my recommendation because Windows is such a popular tool, I recommend this to anyone who is looking into implementing this solution.
There are about 500 people in my organization using this solution. There is no team necessary for deployment and you spend almost no time on maintenance compared to the duration of time that you are using Windows. It's very simple.
I would rate Windows 10 a ten out of ten. It's a perfect tool and the cost is very reasonable.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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July 2025

Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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Interim IT Manager at a wholesaler/distributor with 1,001-5,000 employees
Easy to use, stable, and simple installation
Pros and Cons
- "The performance of the solution is good and it is easy to use."
- "Windows 10 could improve the security of the solution."
What is our primary use case?
Windows 10 can be used for running my business and personal applications.
What is most valuable?
The performance of the solution is good and it is easy to use.
What needs improvement?
Windows 10 could improve the security of the solution.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
Windows 10 is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 250 users using this solution.
How are customer service and support?
The technical support from Microsoft could be quicker.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
We are able to do the implementation of the solution ourselves. We have a team that does the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the licenses of Windows 10.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager- Projects at a computer software company with 10,001+ employees
More stable than previous versions
Pros and Cons
- "Compared to previous Microsoft services and Windows versions, Windows 10 is a lot more stable."
- "It would be nice if the next version of Windows had more integration."
What is our primary use case?
I'm using Windows 10 to run personal and business applications. Otherwise, I'm using Windows Server.
What needs improvement?
It would be nice if the next version of Windows had more integration.
For how long have I used the solution?
I've been using Windows 10 for two or three years.
What do I think about the stability of the solution?
Compared to previous Microsoft services and Windows versions, Windows 10 is a lot more stable.
How are customer service and support?
Microsoft support is good.
Which solution did I use previously and why did I switch?
We've been using Windows since Windows 95. In the past, we've used Linux but not recently.
How was the initial setup?
Windows 10 was preloaded on my system so there was no installation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner with 11-50 employees
Reliable, easy to install, and has a good search feature
Pros and Cons
- "The Windows Store concept, in my opinion, is valuable."
- "It's difficult to determine the source of an issue when it comes to performance."
What is our primary use case?
Windows 10 is our operating system. We use it to run Studio IDE which is the software we use to develop the software.
What is most valuable?
The most useful element of this solution is its search capabilities.
The Windows Store concept, in my opinion, is valuable.
What needs improvement?
Allowing us to follow up by email, for example, might improve the company approval process. The workflow could be improved.
It's difficult to determine the source of an issue when it comes to performance. There is room for improvement in troubleshooting.
It's not always easy to use Microsoft Teams through the browser or an app. When there is a collaborative meeting, they should make it easier for the user to connect right away. When we get an invitation from someone outside, we have a hard time accepting it.
For how long have I used the solution?
I have been using Windows 10 for approximately three years.
We are always using the latest version, it updates automatically.
What do I think about the stability of the solution?
Although Windows 10 receives regular upgrades, we have experienced performance issues on occasion.
This version of Windows is stable.
What do I think about the scalability of the solution?
Windows 10 is scalable, in my opinion.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
I've used prior versions of Windows, and I believe Windows 10 has improved stability.
How was the initial setup?
I found the initial setup to be simple.
It took 30 minutes to complete the first installation.
What about the implementation team?
I was able to complete the installation myself.
What's my experience with pricing, setup cost, and licensing?
The license for Windows 10 was included when we purchased our notebook.
What other advice do I have?
I would recommend this solution to others who are considering it.
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Executive at a leisure / travel company with 201-500 employees
It's pretty easy to use
Pros and Cons
- "We've been using Windows for a long time, and I think it's pretty easy to use."
- "They should have something like a dashboard where users can tune the performance. After using Windows 10 for a while, the operating system starts to slow down. It does not operate like it did when you first installed it."
What is most valuable?
We've been using Windows for a long time, and I think it's pretty easy to use.
What needs improvement?
They should have something like a dashboard where users can tune the performance. After using Windows 10 for a while, the operating system starts to slow down. It does not operate like it did when you first installed it. So, in the long run, I don't know what the cache is holding and how it's slowing down the operating system's performance. The same goes for the Microsoft Office applications.
For how long have I used the solution?
I've been using Windows 10 ever since it was first released.
What do I think about the stability of the solution?
Windows 10 is stable.
What do I think about the scalability of the solution?
I'm not sure about Windows' scalability because I don't specialize in this operating system. I deal with networks.
How are customer service and support?
My colleagues are pleased with Microsoft's support.
How was the initial setup?
Installing Windows 10 is quite easy. You can get your system up and running in less than 30 minutes by yourself. We have three engineers responsible for maintaining our Windows systems.
What's my experience with pricing, setup cost, and licensing?
I think for Windows 10, you only have to pay once.
What other advice do I have?
I rate Windows 10 nine out of 10. I would recommend it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Engineer at a tech services company with 201-500 employees
Easy to use, useful online support, and reliable
Pros and Cons
- "Windows 10 is easy to use."
- "I prefer Linux over Windows 10 because the command prompt is better in Linux."
What is our primary use case?
I am using Windows 10 for running applications, such as VMware and Virtual Pass.
What is most valuable?
Windows 10 is easy to use.
What needs improvement?
I prefer Linux over Windows 10 because the command prompt is better in Linux.
For how long have I used the solution?
I have been using Windows 10 for approximately three years.
How are customer service and support?
There is a lot of support online. I had a problem with Windows 10 but I used the help online and I was able to fix the problem.
Which solution did I use previously and why did I switch?
I have used previously Windows 7 and Windows 8.
What other advice do I have?
I would recommend this solution.
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Operations Manager at a computer software company with 10,001+ employees
Easy to install and use
Pros and Cons
- "The solution is easy to use."
- "I am not so happy with the performance"
What is our primary use case?
The solution is useful for running one's personal applications.
What is most valuable?
The solution is easy to use. We are very used to using Windows, starting from their 3.1 version. This is the only reason we stick with it.
What needs improvement?
I am not so happy with the performance. All else is good, but the performance could be better.
The user interface could be more interesting, more user-friendly.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
I have not contacted tech support.
Which solution did I use previously and why did I switch?
We only did upgrading. We used Windows 10 prior to Windows 7.
How was the initial setup?
The solution came pre-installed. I have done installations of the earlier versions of Windows. This is easy.
The installation process lasted roughly an hour.
What about the implementation team?
One can do the installation on one's own. My IT background allows me to handle it independently, but I believe this can be done by oneself even without such a background.
What's my experience with pricing, setup cost, and licensing?
The solution came pre-installed on my computer, so I did not incur a licensing fee.
What other advice do I have?
I would recommend the solution to others.
I rate Windows 10 as an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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