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Real User
Leaderboard
It's easy to use and set up
Pros and Cons
  • "Windows 10 is easy to use. I like the built-in antivirus features."
  • "PowerShell could be improved."

What is our primary use case?

I use Windows 10 as an operating system for running applications. We have more than 300 employees. Almost all of them are running Windows 10. 

What is most valuable?

Windows 10 is easy to use. I like the built-in antivirus features. 

What needs improvement?

PowerShell could be improved. 

For how long have I used the solution?

I have used Windows 10 for 10 years.

Buyer's Guide
Windows 10
September 2025
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What do I think about the stability of the solution?

Windows 10 is stable. 

How are customer service and support?

Microsoft's support is good, but it takes them a long time to respond. 

How was the initial setup?

Windows 10 is easy to set up.

What other advice do I have?

I rate Microsoft Windows 10 an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamau Mwangi - PeerSpot reviewer
Information Systems Manager at Kijabe Hospital
Real User
A stable solution with a good interface and navigation
Pros and Cons
  • "I am impressed with the tool's interface and navigation."
  • "The tool needs to include NetMeeting which helps people to collaborate."

What is most valuable?

I am impressed with the tool's interface and navigation. 

What needs improvement?

The tool needs to include NetMeeting which helps people to collaborate. 

For how long have I used the solution?

I have been using the solution since its launch. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a six out of ten. My company has around 600 users for the tool. 

How was the initial setup?

The tool's initial setup is very complex. You have to insert the disc and copy the files. We use the tool's desktop version. 

What about the implementation team?

We have IT teams who are capable of the product's installation. 

What's my experience with pricing, setup cost, and licensing?

The product's commercial pricing is high. 

What other advice do I have?

I would rate the product an eight out of ten. We have a team of four people who manage the tool. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
September 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Reliable and well-known, but licensing could be improved
Pros and Cons
  • "The usability is satisfactory."
  • "Windows explorer does not support two windows systems."

What is our primary use case?

While we use this solution, we also sell it. 

We sell Windows, and we install it for our customers.

How has it helped my organization?

I don´t think that Windows 10 has improved our organization. In fact, Microsoft has reached a standard in nearly all branches to be the standard OS for the most common things. So nearly in every branch we sell PCs or sell maintenance we have to do it with Microsoft Software, especially with Microsoft OS.

What is most valuable?

It is well-known. I use it because everyone is using it.

The usability is satisfactory.

What needs improvement?

Windows explorer does not support two Windows systems. For example, in Mac OS, you can open tabs such as your windows browsers, and you can switch between devices or file systems. This can't be done in Windows Explorer. You have to open two separate windows and you can only do this when your monitor is large enough, or if you have more than one monitor.

The licensing should be more flexible.

For how long have I used the solution?

I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is a stable product.

What do I think about the scalability of the solution?

Windows 10 is now nearly also over eight years old. One of the main topics that help this OS to be so popular is, that most software that is written on this planet is working with, that nearly every device that has a USB connection could be recognized by your computer. Windows 10 is stable and has good scalability.

How are customer service and support?

We have not reached out to technical support. If Windows has a problem, we can usually fix it ourselves. We also rely on Google for assistance.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

In private, I use Mac OS, which I prefer to Windows 10.

I have used several operating systems, as well as Outlook, Microsoft Office, and Microsoft Planner.

How was the initial setup?

I do not install this solution, my technical colleagues install it.

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

As I mentioned above, Microsoft doesn´t give resellers the opportunity to gain real money with the product itself. Microsoft wants the partners to build themselves some solutions around their ecosystem. But Microsoft did not understand, that most resellers are not inevitably software programmers or designers. Most of the resellers are solution providers in a maybe "older" category of service.

What's my experience with pricing, setup cost, and licensing?

The licensing fees could be more flexible.

Some of the issues we're having are when your company wants a license or when we don't know if that license can be merged. It is extremely difficult for Microsoft as a company because Microsoft is based in the United States and we live in Germany. We also have other options available here. In this regard, Microsoft is very rigid and unforgiving.

Which other solutions did I evaluate?

On the OS side, you have no choice. You are heavily connected to the facto standard from Microsoft. Also in the matter of email client systems, if you use an exchange, you can't use other email client systems with the same comfort. The same when it comes to office programs.

What other advice do I have?

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
BektaşAykut Atalay - PeerSpot reviewer
Electronics Engineer at a energy/utilities company with 10,001+ employees
Real User
Simple solution with great SSD speed
Pros and Cons
  • "The speed with SSD is great."
  • "Microsoft could improve the support for installing programs."

What is our primary use case?

We use Windows 10 for regular office jobs and automation design.

What is most valuable?

The speed with SSD is great. Before Windows 10, it was so slow, but after Windows 10, it's ten times faster with SSD. We have been using Windows programs for about 20 years and have upgraded from Windows XP to Windows 7, then to Windows 10.

What needs improvement?

Microsoft could improve the support for installing programs. It should be easy to install programs from Microsoft and search in the Microsoft Store.

For how long have I used the solution?

We have been using this solution for seven years. It is Windows 10 Enterprise, and we are using version 19.09.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's scalable, and we have about 1500 people using this solution in my company.

How are customer service and support?

We have never used the technical support team.

How was the initial setup?

The initial setup was straightforward and was the best thing we have done. We had an SSD and USB 3.0 flash disk, and it took 40 minutes.

What's my experience with pricing, setup cost, and licensing?

We have a commercial license for all of our competitors, and it is sensitive.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, it is very simple, and if you know how to use a computer, you can use it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Consultant at Lexington Consulting
Consultant
Top 10
System startup improved, applications run smooth, regular free upgrades, and affordable
Pros and Cons
  • "The applications seem to run smoother on this solution than they did with Windows 7."
  • "It would be great if they could make the systems boot faster but I think it is more of a function of the PC than the solutions."

What is our primary use case?

We are a small company and we use Windows 10 Professional for four of our computers.  We use Windows 11 Pro on the newer PC and will transition to it as we replace the older machines.

How has it helped my organization?

Windows 10 Professional is more stable than our previous version, Windows 7 Enterprise, for our purposes.  We've not had a single crash since installing it.

What is most valuable?

Windows 10 Professional allows us to network our internal computers and share files easily. 

Startup time is faster with Windows 10 over Windows 7 Enterprise.

It is highly stable.  As mentioned above, we've not had any crashes in three years, which is amazing. 

Microsoft releases patches and updates.  And we've not had any issues with them, so far.

The applications seem to run smoother on Windows 10 Pro than they did with Windows 7.

What needs improvement?

It would be great if Microsoft could make PCs boot much faster but I think it may be more of a function of the PC's system design than the operating system.  Solid-state drives have no mechanical mechanisms making them faster than the earlier hard disk drive technology.  I'm an end-user, like most people, and want my PC to boot faster so I may begin my work.  

As I think further about Windows 10 improvement, it would be better if Microsoft could improve how their operating system stores files.  And I would like to find my information quicker without having to devise a new search strategy every time I forget where I stored a file.

For how long have I used the solution?

I have been using the solution since it came out. I believe it was approximately three years.  I'm still using Windows 10 on my older PC and use Windows 11 on the newer one.

What do I think about the stability of the solution?

It seems to be reliable. We've not had any crashes with it on any of our PCs in three years of daily heavy use.

What do I think about the scalability of the solution?

We don't have scalability as a requirement.

How are customer service and support?

We've not had to use Microsoft customer service with Windows 10. We've used tech experts on user blogs that are available online for unusual situations with other Microsoft applications but not yet with Windows 10 Professional.  I don't know if these experts are paid or not but they usually respond within 48 hours. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Windows 7 Enterprise, which was occasionally unstable, but effective overall.  Windows 10 Professional is more stable.

How was the initial setup?

The setup is automatic. Hit the go button and it installs smoothly.

What about the implementation team?

No.

What was our ROI?

We haven't calculated it, but I would estimate that the lack of crashes saved us at least 20 hours per year per PC.  Maybe, that is a bit high, but it's a ballpark guess.

What's my experience with pricing, setup cost, and licensing?

Windows 10 was already factory installed on our new PCs.  We upgraded to Windows 10 Professional later.  For home users, the professional version is not necessary unless file sharing between PCs is a requirement.

Which other solutions did I evaluate?

No.

What other advice do I have?

I rate Windows 10 Professional an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Timothy Muriithi - PeerSpot reviewer
Chief Information Officer at a tech consulting company with 51-200 employees
Real User
Top 20
Useful features include firewall, antivirus protection, and Outlook
Pros and Cons
  • "One of the most valuable features is that there is one processor. Some other valuable features are the firewall, antivirus protection, Microsoft Defender, and Outlook."
  • "Windows 10 could be improved with faster upgrades. I know they already made changes to the next version, so maybe I have to upgrade first and then check whatever I think was missing. Apart from that, I haven't really had any issues."

What is our primary use case?

I primarily use Windows 10 for personal purposes and business projects. 

I have Windows 10 installed on my laptop. 

What is most valuable?

One of the most valuable features is that there is one processor. Some other valuable features are the firewall, antivirus protection, Microsoft Defender, and Outlook. 

What needs improvement?

Windows 10 could be improved with faster upgrades. I know they already made changes to the next version, so maybe I have to upgrade first and then check whatever I think was missing. Apart from that, I haven't really had any issues. 

As for additional features, maybe they could add some enhancements regarding better memory and battery management. 

For how long have I used the solution?

I have been using Windows 10 for around two to three years. 

What do I think about the stability of the solution?

I think Windows 10 is stable, and I'm able to do work for very long hours. Unfortunately, however, after some time, there are issues with battery or maybe memory management. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

I have never been in touch with Microsoft's technical support, but I send diagnostics when I'm able to. 

Which solution did I use previously and why did I switch?

I previously used Windows 7. I think the leap from Windows 7 was major because I felt that it was not very secure and I think it was ending its support. Because of this, I focused more on having a more stable OS, which was Windows 10. Windows 10 is more stable and secure than previous versions. 

How was the initial setup?

The initial setup process was fairly simple. I didn't really have to handle installation because it was pre-installed on my laptop when I bought it. 

What's my experience with pricing, setup cost, and licensing?

Windows 10 was pre-installed when I bought my laptop, so I haven't had to deal with any licensing costs. 

What other advice do I have?

I rate Windows 10 an eight out of ten. I would recommend Windows 10 to others, but I'm also looking to upgrade. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1157742 - PeerSpot reviewer
Telco and IT Cloud based solutions at a comms service provider with 10,001+ employees
Real User
It's quite simple to install
Pros and Cons
  • "It's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour."
  • "Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed."

What is our primary use case?

Our operation is remote, and third-party vendors completely provide our PCs. We have a contract with them, so they provided the hardware and remote software installation through automation services. They have the images. Each PC is personal, and we have one for each employee in the company, so there are around 70,000 users.

We have an Office-based environment, so we work on Microsoft Office and Teams. We use this for remote connections, networking, and whatever. A lot of our activities are based on Microsoft Teams

How has it helped my organization?

This isn't related to Windows 10, but rather the application that works on top. Teams is a good application, and it has provided excellent support for us in terms of exchanging information remotely during the pandemic. Teams is an important tool for us, and so are the others like Office, Excel, and PowerPoint.

What needs improvement?

Windows 10 isn't as stable as MacOS and requires too many patches. When the patches are installing, it slows down the PC. These changes are complex, and many processes are running simultaneously, so we experience a decrease in speed.

Another thing that could be useful is the ability to create virtual machines inside to have a hypervisor if it's possible. That way, we could use the operating system to create new virtual machines, allowing us to add special installations that might be useful for personal projects. But this is complex, but it could meet the market demand. VMware is the most widely used system globally, and Oracle is also common. So it would be great if we had something that could be used inside the operating system without installing something on top.

For how long have I used the solution?

We've been using Windows 10 for three or four years. We had a recent upgrade, and I think we'll be moving toward Windows 11 soon.

What do I think about the stability of the solution?

Windows 10 isn't always stable. But we have an automated patching system, and we're required to install a lot of patches. 

What do I think about the scalability of the solution?

Our platform is 16 gigabytes, and we primarily use i5-based processors. For our typical use, this hardware is fine. We connect through the usual tools to our test plant, and we use normally Linux or Unix-based environments for development. The PCs are primarily used for office applications.

Which solution did I use previously and why did I switch?

We had an earlier version of Windows on our PCs. And about 15 years ago, we had a solution based on Sun Microsystems, so we used Unix. Windows 10 isn't as stable. That's why I prefer the macOS configuration. It's also less stable than the Unix-based Sun Microsystems setup we used some time ago.I think Windows is easier to use for office applications. But I wouldn't recommend it for industrial or telecom applications because I think many things need to be adjusted continuously, so I don't like this.

How was the initial setup?

I can install Windows 10 but not in our office because our external support provides it. However, I also have experience installing the full stack on a personal PC, so I think it's easy to do. I don't like the automatic installation of the patches because it's managed internally by the OS. In Unix, it's possible to make some changes. But the bottom line is that it's quite simple to install. I don't think that it's a problem. It takes maybe half an hour or less to install. It depends on the specs of the PC and what you need to do in advance, like backing up your drives. At most, it takes an hour.

What other advice do I have?

I rate Windows 10 eight out of 10. Microsoft should fix their releases as much as possible before putting them out. When I first installed Windows 10, I had to implement a lot of patches every week. This is not good. And even if we have a support service that prevents malware, we need to install antivirus and check every day. This isn't a problem for Unix-based platforms, which have more resilience for that. It depends on the use case. If you want to use Windows 10 for office applications, it's okay, but I wouldn't recommend it for industrial applications.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1686366 - PeerSpot reviewer
Head of Digital Consulting Team at a mining and metals company with 1,001-5,000 employees
Real User
Easy to use, stable and scalable
Pros and Cons
  • "We are satisfied with this operating system."
  • "Windows 10 consumes a lot of RAM, which is inconvenient."

What is our primary use case?

We use Windows 10 as our operating system. 

We primarily use it to run Microsoft Office and collaborate with various Microsoft apps. Specifically, Outlook and Teams.

What is most valuable?

For the productivity suite, Microsoft Office is what we use.

We are satisfied with this operating system.

It is easy to use.

What needs improvement?

Windows 10 consumes a lot of RAM, which is inconvenient. Your machine will be slower if your device is underpowered and you have to open five or six different apps. With Windows 10, this is a challenge.

If Windows is able to allocate RAM judiciously in those scenarios, you can continue to work with multiple windows open without experiencing any slowdown. This is one area that needs to be improved.

The RAM is a persistent issue with Windows 10. It slows the system down.

For how long have I used the solution?

I'm not sure when Windows 10 was first implemented at the company, but I started in April and have been using it ever since.

What do I think about the stability of the solution?

Most of the time it is stable.

What do I think about the scalability of the solution?

Windows 10 is a scalable product.

I am working in a large enterprise. We have more than 5,000 users.

How are customer service and support?

I have not personally contacted technical support. If there are some issues, I send the request to the IT department. They make the necessary improvements for the changes.

My experience has been good.

Which solution did I use previously and why did I switch?

We use SharePoint, Microsoft Teams, and Outlook.

I personally do not use the Microsft Authenticator to connect to the VPN, but others are using it.

How was the initial setup?

I was not involved with the setup of Windows 10, it is done by our IT department.

What other advice do I have?

I would recommend this system to others who are interested in using it.

I would rate, Windows 10 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.