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SysAdmine7f1 - PeerSpot reviewer
System Administrator at a university with 1,001-5,000 employees
Real User
By deploying the solution we were able to reduce our hardware footprint by half

What is our primary use case?

We use it for hosting all our business products on virtual machines.

How has it helped my organization?

It's cost-effective.

What is most valuable?

  • Hyperconverged storage
  • Computing

What needs improvement?

The only thing I care about is that the solution is stable, reliable. They need to improve on those factors. I don't want to have to wake up at night to deal with problems.

Buyer's Guide
VMware vSAN
May 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,868 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's pretty stable now. We had some challenges when we deployed them. There were software bugs.

What do I think about the scalability of the solution?

The scalability is pretty good. I'm pretty satisfied with it.

How are customer service and support?

Technical support, at times, has not been very good, but we are okay with it now. The problem was that they were not taking care of our issues promptly. They would average a couple of days to get back to us. But if there was a tough question, it would take them days or weeks.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

We probably reduced our hardware footprint by 50 percent, which is a lot.

Which other solutions did I evaluate?

We looked at other vendors but we chose VMware because it has a good reputation and because the underlying technology is pretty solid.

What other advice do I have?

The solution is an eight out of ten. To get to a ten it would need to be more stable and easier to upgrade.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
ProductOa5a5 - PeerSpot reviewer
Product Operations at a insurance company with 10,001+ employees
Real User
Gives us greater uptimes, good scalability, and better manageability

What is our primary use case?

It's going to be employed for our VDI infrastructure and, potentially, we will move it into our VSI infrastructure.

How has it helped my organization?

Considering that we have many storage arrays, this seems to keep us a little bit more contained and it's easier to manage versus some of the legacy storage where we don't have manageability, or we're losing manageability for it.

We have greater uptimes, we're not down nearly as much, and we can identify and deal with solutions to problems that we're encountering in those environments.

What is most valuable?

  • Scalability
  • Cost

What needs improvement?

I would like to see more ease of use, more compatibility with different areas.

What do I think about the stability of the solution?

The stability is good. 

We have a couple of problems but we're working through them. In the deployments we have in our Dev environment, it's more about how the hardware is interacting. We have them on Dell EMC vSAN Ready Nodes and we're just working through some of the driver issues and some random rebooting that we're having to deal with. But we have support contracts. Everything seems to be doing fine.

How is customer service and technical support?

Our experience working with technical support has been good.

What other advice do I have?

The most important criteria when selecting a vendor for us are the stability of the product, as much uptime as we can get, and service contracts so that we can get people to react more quickly to cases that we open and get things escalated properly.

I rate vSAN at nine out of ten. What would help make it a ten would be if we didn't have so much inconsistency in the information around how to deploy it. That that would be a little bit better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
VMware vSAN
May 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,868 professionals have used our research since 2012.
CTO300f - PeerSpot reviewer
CTO at a healthcare company with 10,001+ employees
Real User
Provides great performance, natural redundancy, and integration with VMware
Pros and Cons
    • "It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there."
    • "I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario"

    What is our primary use case?

    The primary use case is for VDI. In fact, we have created what's called a virtual research desktop with VDI, which is insulated because we're dealing with HIPAA data. I think it has performed pretty well.

    What is most valuable?

    I like the fact that I've got some degree of redundancy built in and, of course, the performance is great.

    What needs improvement?

    It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there.

    What do I think about the stability of the solution?

    I was a little bit worried about the stability initially, because I had an experience about three years ago and I wasn't very happy. But so far, it looks pretty good. I'm actually very surprised that its stability has been improved significantly. So far, so good.

    What do I think about the scalability of the solution?

    I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario. We looked at Kaminario but that was a risky technology, so we didn't want to go there. I think vSAN is okay. It could use a bit more work on the scalability. I think that's key.

    How are customer service and technical support?

    I have not had to use technical support myself but my team has. One of the things that I've heard from my team is that, even when they run into significant issues, they have to go through the whole order of support, and they get frustrated. They get a level-one guy or girl, and that person knows less than my team members do, so that's frustrating. When they get to a level-two or level-three, it's okay.

    Which solution did I use previously and why did I switch?

    We were using Compellent. I was okay with it, but it wasn't performing as well as I would've liked and, certainly, the expense and scaling the thing was just too expensive. The other issue was that the natural redundancy you can build with vSAN, you can't really build that with Compellent, unless you have at least two of them. With two you can replicate between them, but, again, they are expensive systems.

    When selecting a vendor, what's important to me is a partnership. That sums it up. To me, a vendor has to go in with us for the long haul. We can help the vendor and the vendor can help us. We can help each other out. To me, a partnership is key.

    What was our ROI?

    So far, we've been able to replace two Compellents which have cost an arm and a leg. And they're just not as performant as the vSAN. So the ROI has been good.

    Let's put it this way: I think the VDI/vSAN has replaced quite a few of our desktops or laptops. Over the course of time, give us another year or two, I think the ROI will be very significant.

    Which other solutions did I evaluate?

    While vSAN performs pretty well, when we were doing all the performance tests, ScaleIO did pretty well. In fact, it did better than vSAN, but we liked vSAN better because it was more integrated with our VMware environment, obviously. We chose it and we're happy with it.

    What other advice do I have?

    The hybrid storage strategy is not the best thing you can do; for example, when you're mixing standard drives and flash drives, SSDs. Do all SSDs if you can afford it. 

    I give vSAN an eight out of ten. It can stand some improvement, but it's much better than it was three years ago when I looked at it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.

    PeerSpot user
    ServerAd2edf - PeerSpot reviewer
    Server Administrator at a consultancy with 1,001-5,000 employees
    Consultant
    As an architecting company, we require a lot of IOPS for our clients
    Pros and Cons
      • "We want see a better monitoring tool in vSAN. Monitoring is not that great as of now because it shows us false alarms in the Health status. We would like that to be improved."

      What is our primary use case?

      Because our company is an architecting company, we require a lot of IOPS going from the server side to the clients who are using the models. They require faster transactions and that's the reason we thought of having a type of HCI solution. That's why we went with the vSAN solution.

      How has it helped my organization?

      Previously, we were going to use traditional systems, so when vSAN was launched it gave us a lot of value. The admins have been able to relax a bit, they don't have as many outages to deal with.

      What needs improvement?

      We want see a better monitoring tool in vSAN. Monitoring is not that great as of now because it shows us false alarms in the Health status. We would like that to be improved.

      What do I think about the stability of the solution?

      It's pretty much stable for us now, apart from some of the issues which can be tackled. But 80 percent of the time it's stable. The issues are probably on our end, network issues. That's what we have figure out.

      What do I think about the scalability of the solution?

      We don't scale that much because we have a three-year refresh time. We tend to acquire for how much we predict we will scale up in the next three years.

      How is customer service and technical support?

      We have used technical support quite a few times but not frequently. We have had a good experience with them. We usually get good engineers on our calls.

      How was the initial setup?

      Initially, it was quite difficult to understand the solution because we tend to do a PoC. Later on we got used to it. Now it's quite easy for us, but at first it was not easy. We now have about 48 locations where we have deployed vSAN.

      What other advice do I have?

      When vSAN was introduced we were quite excited about it. We were looking for something that was not traditional and we wanted something hyperconverged. vSAN was a perfect fit for us.

      I rate the solution an eight out of ten. To get to a ten it would need improvement in the Health status checkup.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.

      PeerSpot user
      Product Manager at Micron Technology, Inc.
      Real User
      Performance, simplicity, and synchronicity with vSphere help us do PoCs for clients
      Pros and Cons
      • "The most valuable features are its performance, simplicity, and synchronicity with vSphere."
      • "I would love to see vSAN integrate Persistent Memory and NVDIMMs. I know they're supposed to be working on an elastic tier so that we don't have the issues with destaging from the cache to the capacity. Those are the things that I'm interested in."

      What is our primary use case?

      We do reference architectures using our SSDs so we're all about All-Flash vSAN. It's part of our portfolio.

      What is most valuable?

      • Performance
      • Simplicity
      • Synchronicity with vSphere

      What needs improvement?

      I would love to see vSAN integrate Persistent Memory and NVDIMMs. I know they're supposed to be working on an elastic tier so that we don't have the issues with destaging from the cache to the capacity. Those are the things that I'm interested in.

      I'm not an end-user, I'm a partner, we put together proofs of concept for end-users. So my biggest desire is for the VMware/vSAN team to perfect the single tier or what they're calling the elastic tier so that you can pool SSDs as well as NVDIMMs.

      What do I think about the stability of the solution?

      The stability is fine, it's as stable as the vSphere, and vSphere has been around for a long time.

      What do I think about the scalability of the solution?

      We've documented that it scales out per node. The more disk groups, the more nodes, the better the performance.

      How is customer service and technical support?

      We have a team of engineers who do the performance evaluation so we don't normally use technical support. We only occasionally use it.

      How was the initial setup?

      We published the first All-Flash vSAN in 2015. It wasn't straightforward but we got it done.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

      PeerSpot user
      Engineer at a consumer goods company with 10,001+ employees
      Real User
      Simplifies storage, we no longer need to deal with Fibre Channel or external arrays
      Pros and Cons
      • "The most valuable feature is the simplification of storage. We no longer need to deal with Fibre Channel and the external storage arrays."

        What is our primary use case?

        The primary use case is all of our VMware workloads. In terms of performance, it does alright with the general workloads. I've had some issues with the dupe clusters, but that's just the right-sizing overwriting the cache.

        How has it helped my organization?

        It has helped break down the silos, and we have not needed a separate storage team since the introduction of vSAN.

        What is most valuable?

        The most valuable feature is the simplification of storage. We no longer need to deal with Fibre Channel and the external storage arrays.

        What needs improvement?

        There are features that we could use that are coming out: File Services, data backup, and a better way to do Maintenance Mode with vSAN, which takes a while.

        For how long have I used the solution?

        Three to five years.

        What do I think about the stability of the solution?

        So far, except for a couple glitches in past revisions, the stability has been alright. We had some issues with dedupe and compression in 6.2, where we had to delete all the storage off of it and recreate the storage groups. But besides that, it's been working well.

        What do I think about the scalability of the solution?

        It scales really well. However, we're going to be in need of some, not external storage, but ways to expand storage without adding additional nodes to the cluster.

        How are customer service and technical support?

        We're an MCS customer with VMware so we get great support.

        Which solution did I use previously and why did I switch?

        For HCI, we didn't have anything else in place. For servers, this was our introduction to HCI. We have other products for VDI, but not for server workloads.

        How was the initial setup?

        The initial setup was very straightforward.

        What other advice do I have?

        If you're going to run vSAN, make sure that you stick to the HCL and that your firmware and your drivers match what's on the HCL before you implement it or go live with it.

        When selecting a vendor, for us, support is number one, the support that we can get from them. The other factor would be the forward-looking direction of the company.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.

        PeerSpot user
        Solution8d8a - PeerSpot reviewer
        Solutions Engineer at a tech services company with 51-200 employees
        Real User
        Gives our clients the ability to make use of storage they already own
        Pros and Cons
        • "The most valuable feature is the simplicity of its scalability: being able to grow it without having to make sure you get the right disks and the right nodes. The solution is also easy to manage. It's all right there in the vSphere Client. You're not going through multiple things. You don't have to know, once you've created the vSAN node. You add storage, it sees it, and you create your data storage from there. Everything is right there for you."
        • "What I would like to see, for the really small customers, is the ability to have two nodes."

        What is our primary use case?

        In a lot of cases, the primary use case for vSAN is in small to medium businesses, where they may not have the space or the funds for an actual storage array to provide a shared storage medium for their virtual environment. And even if they do, they may not have the expertise to maintain that and a separate network. vSAN gives them the ability to make use of storage they already own, across their host. As they add more, more storage, more compute, they'll add more memory. It makes their environment simpler to manage and keeps it moving smoothly for them.

        What is most valuable?

        The most valuable feature is the simplicity of its scalability: being able to grow it without having to make sure you get the right disks and the right nodes.

        The solution is also easy to manage. It's all right there in the vSphere Client. You're not going through multiple things. You don't have to know, once you've created the vSAN node. You add storage, it sees it, and you create your data storage from there. Everything is right there for you.

        What needs improvement?

        What I would like to see,  for the really small customers, is the ability to have two nodes.

        What do I think about the stability of the solution?

        I find it to be incredibly stable.

        What do I think about the scalability of the solution?

        I've seen it scale up to large databases. I've got some customers who utilize a small vSAN cluster for their Exchange environments because it keeps it encapsulated for them.

        How was the initial setup?

        The initial setup is very straightforward.

        What other advice do I have?

        I would definitely go with the vSAN solution. A lot of times, it's less expensive than third-party software, and it's not managed via third-party plugins. It's there, it's native to the ecosystem, and it works.

        Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

        PeerSpot user
        Senior Network Engineer at Reliance Standard Life Insurance
        Real User
        We can use whatever storage we have on hand and roll it into our virtualization system
        Pros and Cons
        • "We don't have to order a storage system, we can just use whatever we have on hand and roll it into our virtualization system."
        • "I would like to see a little bit more documentation on the initial setup, and a little bit more explanation on the expandability: How to extend out your vSAN much more simply through the console because, a lot of the time, you have to do it through the command line."

        What is our primary use case?

        Our vSAN setup is used in our development system, not our production system, for ease of use and ease of access.

        How has it helped my organization?

        The benefit is easier deployment of storage. We don't have to order a storage system, we can just use whatever we have on hand and roll it into our virtualization system.

        What needs improvement?

        I would like to see a little bit more documentation on the initial setup, and a little bit more explanation on the expandability: How to extend out your vSAN much more simply through the console because, a lot of the time, you have to do it through the command line.

        For how long have I used the solution?

        Less than one year.

        What do I think about the stability of the solution?

        So far, the stability has been very good.

        What do I think about the scalability of the solution?

        We haven't tested the scalability as much, but the small amount we have done has been very good.

        How are customer service and technical support?

        We have not had to use technical support. 

        Which solution did I use previously and why did I switch?

        We use in-place storage systems, but I wanted to be able to spin something up quickly, for the development side, for our clusters. Since it's not a permanent thing, it's much easier to go in and re-do it without having to re-blow-out a whole storage system. It works well.

        When selecting a vendor, what's important for me are support and value. The support is especially important. When I have a problem I need solutions. And return on investment is very big for me. I want to make sure that when we buy something, it's going to return the investment very quickly.

        How was the initial setup?

        The initial setup was pretty straightforward. I had a couple of Knowledge Bases I followed, but it was straightforward, once I read all of them.

        What was our ROI?

        It has provided good value on the development side. Once I'm comfortable with it, we'll start looking at moving towards a production setup. But for now, just development.

        What other advice do I have?

        I would definitely tell colleagues to move towards this solution. I've had a lot of people wanting to go to Hyper-V, not VMware. I have told them VMware is much more mature, it's got the feature list, it has a lot of good qualities.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.

        PeerSpot user
        Buyer's Guide
        Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
        Updated: May 2025
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        Buyer's Guide
        Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.