Try our new research platform with insights from 80,000+ expert users
VDI Administrator at a healthcare company with 1,001-5,000 employees
Real User
Easy to predict IOPS needs and we can design for low latency using all-flash
Pros and Cons
  • "it's easy to scale, it's easy to predict IOP needs, and you can design for low latency using all-flash... Also, for setting up new clusters for VDI quickly, it's nice. You don't have to wait on an order for a storage vendor to ship you a system and help you configure it, you do it all yourself. And the sizing guides are pretty straightforward."
  • "I would like to see better performance graphs, maybe something that you can export outside to a different console, and maybe a little bit longer time period. The 18-hour maximum, or 24-hour maximum, is kind of short. Also, the hardware compatibility limitations are a little frustrating sometimes, but as everybody's starting to adopt vSAN more, you get more options for hardware."

What is our primary use case?

We use it for all our virtual desktop storage.

How has it helped my organization?

It's definitely cheaper to buy it piece by piece, instead of an entire shelf at a time.

What is most valuable?

  • It's easy to scale.
  • It's easy to predict IOPS needs.
  • You can design for low latency using all-flash.
  • The whole hyperconverged notion is pretty neat.

Also, for setting up new clusters for VDI quickly, it's nice. You don't have to wait on an order for a storage vendor to ship you a system and help you configure it, you do it all yourself. It's kind of convenient that way. And the sizing guides are pretty straightforward.

What needs improvement?

I would like to see better performance graphs, maybe something that you can export outside to a different console, and maybe a little bit longer time period. The 18-hour maximum, or 24-hour maximum, is kind of short.

Also, the hardware compatibility limitations are a little frustrating sometimes, but as everybody's starting to adopt vSAN more, you get more options for hardware.

Buyer's Guide
VMware vSAN
August 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,744 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable. We haven't had any major issues.

What do I think about the scalability of the solution?

Scalability is easy. You just buy a node and go.

How are customer service and support?

The vSAN technical support guys are great.

Which solution did I use previously and why did I switch?

We chose it because of cost considerations. We already had an enterprise agreement with VMware, so vSAN licensing was included.

How was the initial setup?

There was a small learning curve, but it's pretty straightforward once you understand the basics of how everything works.

Which other solutions did I evaluate?

We did evaluate other vendors initially but this was our second hyperconverged solution. We went with it because of the cost.

What other advice do I have?

Do your homework. Make sure you know what kind of IOPS and latency requirements you need to meet. Picking hardware is not hard anymore. Everybody has an HCL. vSAN has a great list. Just pick what you want and go, it's not that hard.

I rate it at eight out of 10 because nothing is perfect. I'm hard to please. I'm not saying there are growing pains, but vSAN was still new at the time. They didn't have dedupe and compression yet. The performance was pretty good. Most of it was hybrid in the beginning, but now with all-flash, it's speedy, when it needs to be. It's a young product and nobody gets a 10 out of the gate.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITArchit9734 - PeerSpot reviewer
IT Architect with 1,001-5,000 employees
Real User
As VDI storage it keeps workload off production, but the performance is lacking
Pros and Cons
    • "It could be more robust. The latency is also an issue for us, and the reliability. I would like it to be faster and a little more flexible."

    What is our primary use case?

    We use it for VDI.

    How has it helped my organization?

    It's supposed to provide low-cost for storage arrays to do VDI. We're on the fence with it. We're still looking at other solutions. We're not sold on it.

    It has provided some value when it's working. Instead of hitting our production SAN array, it has its own array, storage-wise. It keeps workload off production.

    What needs improvement?

    It could be more robust. The latency is also an issue for us, and the reliability. I would like it to be faster and a little more flexible.

    What do I think about the stability of the solution?

    On a scale of one to ten I would give the stability a six.

    What do I think about the scalability of the solution?

    Scalability should be pretty good, but we're not getting the performance we want out of it right now, so we're not going to scale it unless something changes.

    How was the initial setup?

    The initial setup is pretty straightforward.

    What was our ROI?

    We have seen value in it but, since it's not performing the way we think it should. We're probably not going to move forward with it.

    What's my experience with pricing, setup cost, and licensing?

    We went with it because of the cost. It's definitely cheaper than buying a storage array.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    VMware vSAN
    August 2025
    Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    866,744 professionals have used our research since 2012.
    SysAdmine7f1 - PeerSpot reviewer
    System Administrator at a university with 1,001-5,000 employees
    Real User
    By deploying the solution we were able to reduce our hardware footprint by half

    What is our primary use case?

    We use it for hosting all our business products on virtual machines.

    How has it helped my organization?

    It's cost-effective.

    What is most valuable?

    • Hyperconverged storage
    • Computing

    What needs improvement?

    The only thing I care about is that the solution is stable, reliable. They need to improve on those factors. I don't want to have to wake up at night to deal with problems.

    What do I think about the stability of the solution?

    It's pretty stable now. We had some challenges when we deployed them. There were software bugs.

    What do I think about the scalability of the solution?

    The scalability is pretty good. I'm pretty satisfied with it.

    How is customer service and technical support?

    Technical support, at times, has not been very good, but we are okay with it now. The problem was that they were not taking care of our issues promptly. They would average a couple of days to get back to us. But if there was a tough question, it would take them days or weeks.

    How was the initial setup?

    The initial setup was straightforward.

    What was our ROI?

    We probably reduced our hardware footprint by 50 percent, which is a lot.

    Which other solutions did I evaluate?

    We looked at other vendors but we chose VMware because it has a good reputation and because the underlying technology is pretty solid.

    What other advice do I have?

    The solution is an eight out of ten. To get to a ten it would need to be more stable and easier to upgrade.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    ProductOa5a5 - PeerSpot reviewer
    Product Operations at a insurance company with 10,001+ employees
    Real User
    Gives us greater uptimes, good scalability, and better manageability

    What is our primary use case?

    It's going to be employed for our VDI infrastructure and, potentially, we will move it into our VSI infrastructure.

    How has it helped my organization?

    Considering that we have many storage arrays, this seems to keep us a little bit more contained and it's easier to manage versus some of the legacy storage where we don't have manageability, or we're losing manageability for it.

    We have greater uptimes, we're not down nearly as much, and we can identify and deal with solutions to problems that we're encountering in those environments.

    What is most valuable?

    • Scalability
    • Cost

    What needs improvement?

    I would like to see more ease of use, more compatibility with different areas.

    What do I think about the stability of the solution?

    The stability is good. 

    We have a couple of problems but we're working through them. In the deployments we have in our Dev environment, it's more about how the hardware is interacting. We have them on Dell EMC vSAN Ready Nodes and we're just working through some of the driver issues and some random rebooting that we're having to deal with. But we have support contracts. Everything seems to be doing fine.

    How is customer service and technical support?

    Our experience working with technical support has been good.

    What other advice do I have?

    The most important criteria when selecting a vendor for us are the stability of the product, as much uptime as we can get, and service contracts so that we can get people to react more quickly to cases that we open and get things escalated properly.

    I rate vSAN at nine out of ten. What would help make it a ten would be if we didn't have so much inconsistency in the information around how to deploy it. That that would be a little bit better.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CTO300f - PeerSpot reviewer
    CTO at a healthcare company with 10,001+ employees
    Real User
    Provides great performance, natural redundancy, and integration with VMware
    Pros and Cons
      • "It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there."
      • "I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario"

      What is our primary use case?

      The primary use case is for VDI. In fact, we have created what's called a virtual research desktop with VDI, which is insulated because we're dealing with HIPAA data. I think it has performed pretty well.

      What is most valuable?

      I like the fact that I've got some degree of redundancy built in and, of course, the performance is great.

      What needs improvement?

      It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there.

      What do I think about the stability of the solution?

      I was a little bit worried about the stability initially, because I had an experience about three years ago and I wasn't very happy. But so far, it looks pretty good. I'm actually very surprised that its stability has been improved significantly. So far, so good.

      What do I think about the scalability of the solution?

      I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario. We looked at Kaminario but that was a risky technology, so we didn't want to go there. I think vSAN is okay. It could use a bit more work on the scalability. I think that's key.

      How are customer service and technical support?

      I have not had to use technical support myself but my team has. One of the things that I've heard from my team is that, even when they run into significant issues, they have to go through the whole order of support, and they get frustrated. They get a level-one guy or girl, and that person knows less than my team members do, so that's frustrating. When they get to a level-two or level-three, it's okay.

      Which solution did I use previously and why did I switch?

      We were using Compellent. I was okay with it, but it wasn't performing as well as I would've liked and, certainly, the expense and scaling the thing was just too expensive. The other issue was that the natural redundancy you can build with vSAN, you can't really build that with Compellent, unless you have at least two of them. With two you can replicate between them, but, again, they are expensive systems.

      When selecting a vendor, what's important to me is a partnership. That sums it up. To me, a vendor has to go in with us for the long haul. We can help the vendor and the vendor can help us. We can help each other out. To me, a partnership is key.

      What was our ROI?

      So far, we've been able to replace two Compellents which have cost an arm and a leg. And they're just not as performant as the vSAN. So the ROI has been good.

      Let's put it this way: I think the VDI/vSAN has replaced quite a few of our desktops or laptops. Over the course of time, give us another year or two, I think the ROI will be very significant.

      Which other solutions did I evaluate?

      While vSAN performs pretty well, when we were doing all the performance tests, ScaleIO did pretty well. In fact, it did better than vSAN, but we liked vSAN better because it was more integrated with our VMware environment, obviously. We chose it and we're happy with it.

      What other advice do I have?

      The hybrid storage strategy is not the best thing you can do; for example, when you're mixing standard drives and flash drives, SSDs. Do all SSDs if you can afford it. 

      I give vSAN an eight out of ten. It can stand some improvement, but it's much better than it was three years ago when I looked at it.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      ServerAd2edf - PeerSpot reviewer
      Server Administrator at a consultancy with 1,001-5,000 employees
      Consultant
      As an architecting company, we require a lot of IOPS for our clients
      Pros and Cons
        • "We want see a better monitoring tool in vSAN. Monitoring is not that great as of now because it shows us false alarms in the Health status. We would like that to be improved."

        What is our primary use case?

        Because our company is an architecting company, we require a lot of IOPS going from the server side to the clients who are using the models. They require faster transactions and that's the reason we thought of having a type of HCI solution. That's why we went with the vSAN solution.

        How has it helped my organization?

        Previously, we were going to use traditional systems, so when vSAN was launched it gave us a lot of value. The admins have been able to relax a bit, they don't have as many outages to deal with.

        What needs improvement?

        We want see a better monitoring tool in vSAN. Monitoring is not that great as of now because it shows us false alarms in the Health status. We would like that to be improved.

        What do I think about the stability of the solution?

        It's pretty much stable for us now, apart from some of the issues which can be tackled. But 80 percent of the time it's stable. The issues are probably on our end, network issues. That's what we have figure out.

        What do I think about the scalability of the solution?

        We don't scale that much because we have a three-year refresh time. We tend to acquire for how much we predict we will scale up in the next three years.

        How is customer service and technical support?

        We have used technical support quite a few times but not frequently. We have had a good experience with them. We usually get good engineers on our calls.

        How was the initial setup?

        Initially, it was quite difficult to understand the solution because we tend to do a PoC. Later on we got used to it. Now it's quite easy for us, but at first it was not easy. We now have about 48 locations where we have deployed vSAN.

        What other advice do I have?

        When vSAN was introduced we were quite excited about it. We were looking for something that was not traditional and we wanted something hyperconverged. vSAN was a perfect fit for us.

        I rate the solution an eight out of ten. To get to a ten it would need improvement in the Health status checkup.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Product Manager at Micron Technology, Inc.
        Real User
        Performance, simplicity, and synchronicity with vSphere help us do PoCs for clients
        Pros and Cons
        • "The most valuable features are its performance, simplicity, and synchronicity with vSphere."
        • "I would love to see vSAN integrate Persistent Memory and NVDIMMs. I know they're supposed to be working on an elastic tier so that we don't have the issues with destaging from the cache to the capacity. Those are the things that I'm interested in."

        What is our primary use case?

        We do reference architectures using our SSDs so we're all about All-Flash vSAN. It's part of our portfolio.

        What is most valuable?

        • Performance
        • Simplicity
        • Synchronicity with vSphere

        What needs improvement?

        I would love to see vSAN integrate Persistent Memory and NVDIMMs. I know they're supposed to be working on an elastic tier so that we don't have the issues with destaging from the cache to the capacity. Those are the things that I'm interested in.

        I'm not an end-user, I'm a partner, we put together proofs of concept for end-users. So my biggest desire is for the VMware/vSAN team to perfect the single tier or what they're calling the elastic tier so that you can pool SSDs as well as NVDIMMs.

        What do I think about the stability of the solution?

        The stability is fine, it's as stable as the vSphere, and vSphere has been around for a long time.

        What do I think about the scalability of the solution?

        We've documented that it scales out per node. The more disk groups, the more nodes, the better the performance.

        How is customer service and technical support?

        We have a team of engineers who do the performance evaluation so we don't normally use technical support. We only occasionally use it.

        How was the initial setup?

        We published the first All-Flash vSAN in 2015. It wasn't straightforward but we got it done.

        Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
        PeerSpot user
        Engineer at a consumer goods company with 10,001+ employees
        Real User
        Simplifies storage, we no longer need to deal with Fibre Channel or external arrays
        Pros and Cons
        • "The most valuable feature is the simplification of storage. We no longer need to deal with Fibre Channel and the external storage arrays."

          What is our primary use case?

          The primary use case is all of our VMware workloads. In terms of performance, it does alright with the general workloads. I've had some issues with the dupe clusters, but that's just the right-sizing overwriting the cache.

          How has it helped my organization?

          It has helped break down the silos, and we have not needed a separate storage team since the introduction of vSAN.

          What is most valuable?

          The most valuable feature is the simplification of storage. We no longer need to deal with Fibre Channel and the external storage arrays.

          What needs improvement?

          There are features that we could use that are coming out: File Services, data backup, and a better way to do Maintenance Mode with vSAN, which takes a while.

          For how long have I used the solution?

          Three to five years.

          What do I think about the stability of the solution?

          So far, except for a couple glitches in past revisions, the stability has been alright. We had some issues with dedupe and compression in 6.2, where we had to delete all the storage off of it and recreate the storage groups. But besides that, it's been working well.

          What do I think about the scalability of the solution?

          It scales really well. However, we're going to be in need of some, not external storage, but ways to expand storage without adding additional nodes to the cluster.

          How are customer service and technical support?

          We're an MCS customer with VMware so we get great support.

          Which solution did I use previously and why did I switch?

          For HCI, we didn't have anything else in place. For servers, this was our introduction to HCI. We have other products for VDI, but not for server workloads.

          How was the initial setup?

          The initial setup was very straightforward.

          What other advice do I have?

          If you're going to run vSAN, make sure that you stick to the HCL and that your firmware and your drivers match what's on the HCL before you implement it or go live with it.

          When selecting a vendor, for us, support is number one, the support that we can get from them. The other factor would be the forward-looking direction of the company.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          Buyer's Guide
          Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
          Updated: August 2025
          Product Categories
          HCI
          Buyer's Guide
          Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.