Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Real User
Top 20
A complete, mature, and intuitive solution that works well with various cloud providers and on-premise storage
Pros and Cons
  • "We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts."
  • "Its price could be improved."

What is our primary use case?

Our primary use case is the backup of 365 objects and emails. At the moment, you are just testing Veeam. We are using it for production, and we are running a few productions on APIs.

What is most valuable?

We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data.

It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for a year or two.

Buyer's Guide
Veeam Backup for Microsoft 365
April 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We currently have about a hundred users. We are currently testing it, and we are looking at expanding to almost 2,000 users.

How are customer service and support?

I have contacted them, and they are good.

How was the initial setup?

It is straightforward.

What about the implementation team?

Currently, we have four engineers for its deployment and maintenance. We have the same number of engineers for NetApp.

What's my experience with pricing, setup cost, and licensing?

Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp.

Which other solutions did I evaluate?

We are already using NetApp, and we are currently testing Veeam to see which one has a much better use case. They are more or less neck-to-neck in terms of features and the simplicity of connecting to Office 365. 

Veeam has, of course, a little bit more features than NetApp. I see a lot more options in terms of where to store your backup, but, in terms of features, they're both good products. From the price point, Veeam does seem to be a bit higher than NetApp.

I really like the fact Veeam has integrated into a single pane of glass. That's one thing that NetApp should do in the future. Instead of running it as a standalone backup solution for 365, Veeam has got it right in terms of simplicity and putting everything in a single glass for access purposes.

What other advice do I have?

I would recommend both Veeam and NetApp. Both of them have got it right. The only difference I see is in the management. For Office 365, we have to go into our web console which is directly integrated on the cloud, which is good because it gives that differentiation. At the same time, if you're an administrator and you're managing backups, you should have the simplicity of having everything in a single pane of glass. 

I would recommend using the Veeam console to someone who is doing Veeam on-premise or cloud backup. It gives you the simplicity of having everything in a single pane of glass. I like NetApp, but I would've liked its integration into the Netcenter. That would really raise the game for them in terms of giving a full position in a single pane of glass. However, if there are people who are using other backup solutions and they just want to purchase Office 365, NetApp is also a good product. I would recommend both to anyone, and let them feel for themselves, regardless of price, how they scale, what features they want, and how they want to store their backups.

I would rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Team Lead Manager at Adonai Corporation
Real User
Top 20
Helps our organization secure our data and reduce our workload
Pros and Cons
  • "The solution helps reduce our workload."
  • "The customer service and support response time can be improved."

What is our primary use case?

Our primary use case for this solution is securing data, and we deploy it on private cloud.

What is most valuable?

The solution helps reduce our workload. In addition, we find its elasticity valuable.

What needs improvement?

The solution's speed can be improved.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I rate customer service and support a six out of ten. The response time could be improved.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was straightforward, and it took us less than an hour.

What about the implementation team?

Implementation can be done by one person.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on licensing as the sales department handles it.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good, but the customer service and support response time can be improved, and the solution's speed can also be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup for Microsoft 365
April 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
Hybrid Infrastructure Solution Architect at Bitcon
Real User
Clear procedures, easy to install, good support, scalable, and well-integrated
Pros and Cons
  • "I want an additional copy of my data in the Office cloud and it works."
  • "When you are working in the Cloud security is very important."

What is our primary use case?

We use this solution to protect our mailboxes, our data, and Office 365.

We use it in our office as well as for our customers who have Office 365.

I use it in a multi-tenant way.

What is most valuable?

It does what it does. I want an additional copy of my data in the Office cloud and it works. I can restore the data.

The interface is quite okay and the procedures are clear.

There are many applications in Office 365 and new applications are being added. They keep up with all of the data.

What needs improvement?

Security is the most important feature. When you are working in the Cloud security is very important.

They may have made changes recently, and may already have the two-factor integration, and following the security upgrades from Office themselves.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately two years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues with stability.

What do I think about the scalability of the solution?

It is very scalable.

While I still have customers who are using Office 365, I will continue to use this solution to protect their data.

How are customer service and technical support?

I am very happy with Veeam's support. They are good and very responsive.

How was the initial setup?

The initial setup is straightforward. It's is very easy to install.

It can be deployed in less than an hour.

What about the implementation team?

I completed the installation and deployment myself.

What's my experience with pricing, setup cost, and licensing?

I have a per-user license for the number of users and the mailboxes that I have.

What other advice do I have?

Definitely, I recommend using Veeam Backup for Office 365.

They are adding SharePoint and OneDrive as well as other integrations.

I would rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Science Technician at a government with 201-500 employees
Real User
Good interface and great support but needs a simpler initial setup
Pros and Cons
  • "The support offered by both Veeam and our third party supplier is excellent."
  • "The solution could offer better reporting."

What is our primary use case?

We use Veeam to make backups in our system, including backups for Office 365 and other applications.

What is most valuable?

The time it takes to make a backup is very good. It's the most valuable aspect of the solution. It really doesn't take a long time. It's very efficient.

The interface on the solution is very good.

The support offered by both Veeam and our third party supplier is excellent.

The solution is very easy to use. It's not complicated at all.

I can add the backup to my virtual machine with Veeam integrators and it's good.

Generally, it's easy to integrate Veem to other products.

What needs improvement?

It would help if the initial setup was easier. It's a bit complex. When the next upgrade to the solution happens, they should work to adjust this.

The solution could offer better reporting.

For how long have I used the solution?

We've been using the solution for two years at this point.

What do I think about the stability of the solution?

My impression of the stability of the solution is positive. We've been satisfied with is. We find the product to be reliable and haven't experienced bugs or glitches and don't find that it unexpectedly crashes.

What do I think about the scalability of the solution?

The scalability is good. We have no complaints. If a company needs to expand outward, it can do so easily.

We do plan to increase the usage of the solution. As it is, we do use it every day.

How are customer service and technical support?

We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if we ever need assistance we're well covered. We're covered seven days a week, so we can always get assistance no matter the day. We've been satisfied with the level of support we've received.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution before using Veeam.

How was the initial setup?

The initial setup is a bit complex.

What's my experience with pricing, setup cost, and licensing?

The solution isn't too expensive. It's comparable to other competitors on the market. I'd say the pricing is average.

What other advice do I have?

We're just a customer. We don't have a business relationship with Veeam.

We use the latest version of the solution. We try to consistently keep it up to date.

I'd recommend the solution. It's worked well for us.

I'd rate the solution overall at a seven out of ten. It's easy to use, however, the initial setup could be simpler. Still, for us, we don't have too many complaints about the product overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Infrastructure Engineer at a logistics company with 501-1,000 employees
Real User
Offers good replication, stability, and performance
Pros and Cons
  • "I have used the technical support a few times and they've been reasonably helpful."
  • "It would be a great improvement to be able to recover cover a VM straight to on-prem."

What is our primary use case?

We use this solution primarily for backup purposes. We use the on-prem deployment model of this solution. 

What is most valuable?

The replication option that this solution offers has been quite good. In the next version, they're going to restore some newer capabilities. It's a bit convoluted but I think moving forward, there will be some nice features. 

What needs improvement?

It would be a great improvement to be able to recover cover a VM straight to on-prem.

For how long have I used the solution?

I have been using this solution for four years now.

What do I think about the stability of the solution?

I haven't had any issues with the stability of the program so far.

How are customer service and technical support?

I have used the technical support a few times and they've been reasonably helpful.

What was our ROI?

It is difficult to say what our ROI is. The company has been using the program for about 4 years, but I've only been working here for the past 6 months. 

What other advice do I have?

The program has been working really well for us. On a scale of one to ten, my rating will be an eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a tech services company with 201-500 employees
Real User
Scalable, stable, and provides secure backups for Microsoft
Pros and Cons
  • "The solution provides good backup services for Microsoft 365."
  • "The installation could always be a little bit easier. You do need to be a bit technical."

What is our primary use case?

We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens. 

What is most valuable?

The solution provides good backup services for Microsoft 365.

The product has been stable so far. 

I'm confident that the solution can scale as needed. 

What needs improvement?

The installation could always be a little bit easier. You do need to be a bit technical.

For how long have I used the solution?

I've been using the solution for two years at this point. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.

At the moment, I only have two customers on the solution. 

I'd rate the solution at an eight out of ten.

How was the initial setup?

It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward. 

You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex. 

What about the implementation team?

A colleague of mine set it up.

What's my experience with pricing, setup cost, and licensing?

You do need a license in place to use the solution. In our case, we pay a yearly licensing fee. 

What other advice do I have?

I'd recommend the solution to other users and organizations. 

I would rate the product at an eight out of ten. I've been pleased with its capabilities so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Lead Presales at a tech services company with 1-10 employees
Real User
Easy to install and configure with a good management console
Pros and Cons
  • "The installation process is very easy."
  • "While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."

What is our primary use case?

We primarily install the solution for our clients. 

The solution is used for backup purposes, specifically for Office 365. By default, depending on how it is configured, it will back up every eight to ten days. Beyond that, if you need specific mail recovery or complete mail recovery, you can do that as well. 

What is most valuable?

Overall, it's a very good product.

The configuration is easy.

The installation process is very easy.

I have found the solution to be very stable. 

They offer a very good management console. With the dashboard, you can understand exactly what is going on in your infrastructure in relation to backup and recovery aspects. 

What needs improvement?

While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution. 

Integration with other products could be improved. 

What do I think about the stability of the solution?

The solution is stable. There were previous issues, however, now the issues are sorted out. Now we can take the file backups, and NAS backups specifically. While streamlining or fine-tuning is still required, they're working on that. 

Its performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have installed the solution for three or four customers.

How are customer service and support?

I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the support would be the same for Veeam across all products and I don't have any complaints with their level of responsiveness or helpfulness. That said, they could always improve their level of service. 

How was the initial setup?

The initial setup is pretty straightforward. You have to install the console and everything is there. It is just a console installation. There are only three or four clicks and you are done. However, everything goes on the cloud. That is how we have configured. 

It is not a huge task to configure O365. If you know how to do that particular thing, it's hardly a half-day's worth of work. In one instance, we had three, One storage and NetApp storage devices and 50 mailboxes, and two or three servers. That was the infrastructure. The deployment for that took half a day.

I can handle the deployment and maintenance aspects of the solution on my own. You only need one person.

What about the implementation team?

As integrators, we help our clients install the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is subscription only. That said, you have to procure the licenses separately. So O365 licenses are separate and Veeam licenses are separate. 

What other advice do I have?

If someone has O365 or any other mail solutions, they should definitely go for Veeam.

I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities. I'd recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Top 5Leaderboard
Easy to use, responsive technical support, and reliable
Pros and Cons
  • "One of the main features of the solution is it is easy to use."
  • "The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the solution.

How was the initial setup?

The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.