We mainly use this program for web applications.
IT Professional at a tech services company with 1,001-5,000 employees
Has good stability but the program can be more user-friendly
Pros and Cons
- "I like working on the Azure platform."
- "I am not very impressed by the technical support I received when I had an issue."
What is our primary use case?
What is most valuable?
I like working on the Azure platform.
What needs improvement?
I would like to see a more user-friendly installation process and better technical support.
The troubleshooting for Windows needs to improve.
For how long have I used the solution?
I have been using the solution for 30 years as IT specialist.
Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
July 2025

Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability is not very good - especially when I want to backup Microsoft Windows.
How are customer service and support?
I am not very impressed by the technical support I received when I had an issue.
How was the initial setup?
The initial setup was really straightforward and we did it ourselves. The installation, however, was very difficult and troublesome.
What other advice do I have?
I will recommend this program to others, and I rate this product an eight out of ten. Not a ten because of the bad technical support and difficult installing process.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
Easy to use and works well with virtual environments, but the VSS has problems with Hyper-V
Pros and Cons
- "Application awareness is very good and the speed of this solution is good."
- "The stability of this solution needs to be improved."
What is our primary use case?
I am a senior backup and recovery administrator and I am concentrating on these solutions.
This solution was deployed in a private cloud environment. We have switched to Commvault from this solution due to problems arising from its use with Hyper-V.
What is most valuable?
This solution is very compatible with the virtual environment.
Application awareness is very good and the speed of this solution is good.
We can power on the virtual machine from the backup site, without having to move it to the main site.
This solution provides the best storage value.
The interface is very easy to use.
What needs improvement?
This solution has many issues with the VSS (Volume Snapshot Service) when working with the Hyper-V solution. They are related to networking and a need to restart the host.
The stability of this solution needs to be improved.
We used it with windows server 2012 R2 and we faced many problems related to the VSS service, the backup failed due to some issues with the VSS service and the solution was to restart not the service but the host totally to back again in full function. it was very bad situation especially we are talking about Hyper-V host with many production machines.
Honestly, i ca't be sure that the reason in veeam, may be in the window.
For how long have I used the solution?
I have been using this solution for approximately four years.
What do I think about the stability of the solution?
This solution is not as stable as some others that I have used, such as Commvault and Veritas NetBackup.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
Technical support for this solution is very good. They care about the customers and their needs.
Which solution did I use previously and why did I switch?
I have worked with many backup solutions over the years, including:
- IBM Tivoli Storage Manager (IBM TSM)
- HP Data Protector (now Micro Focus Data Protector)
- Symantec NetBackup (now Veritas NetBack, nine years experience)
- Veeam (four years)
The problems that we were experiencing using this solution led us to switch to Commvault. We spent some time researching the best solutions for the Nutanix environment, and we concluded that Commvault was the best choice.
I am aware that a new version of Veeam has since been released, but we needed a backup solution for Hyper-V and Nutanix.
How was the initial setup?
The initial setup of this solution is easy for a technical person.
What other advice do I have?
If you are using a virtual environment, are concerned with application awareness, and want a solution that is easy to use and administrate, then I recommend using this product.
In general, it depends on the environment.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
July 2025

Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.
Web developer at a energy/utilities company with self employed
An efficient, reliable solution with a straightforward setup
Pros and Cons
- "The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered."
- "Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution."
What is our primary use case?
We primarily use the solution for backup and restore purposes.
What is most valuable?
So far, I've found the solution to be easy to use. It's fast and reliable as well. I can access whatever I need on very short notice.
Also, with Veeam I don't need to install Agent on every machine, unlike Veritas, one of its competitors. This makes it a more efficient solution.
What needs improvement?
So far, the solution has been working very well for us.
Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution.
For how long have I used the solution?
I'm new to the solution. I haven't been using it for very long.
What do I think about the stability of the solution?
The solution is still new to us, but so far I haven't faced any stability issues.
How are customer service and technical support?
Technical support has been good. I haven't needed them so far, but they did ask if I wanted help with the implementation and the deployment. I didn't need anything, but they were very friendly.
How was the initial setup?
The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered.
What other advice do I have?
We are using the solution for different types of software, including Windows, Linux, SQL databases, etc. We use the on-premises deployment model. We have five or six administrators using the model currently.
I would rate this solution ten out of ten. I'd recommend it to others.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
CEO at a tech services company with 1-10 employees
Quick and simple for our customers to install, deploy, and use
Pros and Cons
- "This is a good product with a simple environment."
- "I would like to have a more automated installation process."
What is our primary use case?
We are a solution provider and we supply backup solutions to our clients. This solution is used for backing up Windows Servers. We do not use it in-house.
We are using an on-premises deployment model.
What is most valuable?
I have found that this solution has many good points.
What needs improvement?
The problems with this solution are generally tied to the Windows environment.
I would like to have a more automated installation process.
For how long have I used the solution?
We have been using this solution for about seven years.
What do I think about the stability of the solution?
We have no complaints about the stability of this solution.
What do I think about the scalability of the solution?
We only work in a small environment, so scalability is not something that we have had to address.
How are customer service and technical support?
I have never needed to contact technical support.
Which solution did I use previously and why did I switch?
Veritas was the leader in the market perhaps ten years ago. But since that time, many other companies like Veeam have come to the front. Veeam is a really good software application, whereas Veritas is a very complex product.
How was the initial setup?
The initial setup of this solution is simple and it is very quick to deploy.
Which other solutions did I evaluate?
We use and evaluate many different backup and recovery solutions.
What other advice do I have?
This is a good product with a simple environment.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at SoferTech
A flexible backup solution for our VR infrastructure
Pros and Cons
- "The most valuable features are the flexibility and stability of the product."
- "I would like to have more flexibility in terms of reporting details about the backup."
What is our primary use case?
I use the Veeam backup solution for our VR infrastructure.
We are using the on-premises deployment model.
What is most valuable?
The most valuable features are the flexibility and stability of the product.
The technical support is also very good.
What needs improvement?
If I'm trying to locate an item to restore from one of the backups, I would appreciate the ability to perform a global search on the catalog. This includes all backups from the entire infrastructure.
I would like to have more flexibility in terms of reporting details about the backup. Specifically, I would like to get it from the whole infrastructure, instead of each one of the jobs.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
We use this solution on a daily basis.
What do I think about the scalability of the solution?
For our needs, this solution is very scalable. We have approximately four hundred users.
How are customer service and technical support?
I am very satisfied with the technical support and availability.
How was the initial setup?
The initial setup of this solution is very straightforward. The deployment took a few hours.
What's my experience with pricing, setup cost, and licensing?
Our licensing fees are on a yearly basis.
What other advice do I have?
This is a solution that I recommend.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
Consultant at a tech services company with 1,001-5,000 employees
Stable and easy-to-deploy solution
Pros and Cons
- "It is a stable solution."
- "There should be an option to use the solution for physical machines."
What is our primary use case?
We use the solution for disaster recovery of backups and applications.
What is most valuable?
The solution's most valuable features are performance and stability.
What needs improvement?
There should also be an option to use the solution for physical machines.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
Which solution did I use previously and why did I switch?
We have been using Commvault for some time. It works well.
How was the initial setup?
The solution's initial setup is straightforward. It takes around six hours to configure. The process includes knowing prerequisites, like the sizing of the environment, the bandwidth, the CPU, the RAM and the number of virtual machines, storage capacity, etc.
What about the implementation team?
Our in-house team implemented the solution. We require four executives for its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
They provide subscription-based as well as yearly-based licenses for the solution. The costs are reasonable and as per industry standards.
What other advice do I have?
The solution is straightforward to deploy. Once installed, it's easy to manage as well. I rate it an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 201-500 employees
Good performance as a backup solution
Pros and Cons
- "The installation of Veeam Agent is straightforward."
- "A lower price would always be beneficial."
What is our primary use case?
We have one solution that is purely on-premise and another where we make the initial backup on-premise but send a copy to the cloud provider.
We use Veeam Agent for security as well as to ensure we have a backup should the server or discs fatally die. We are a small company with just one building, we want to be sure that should a server be gone we have a backup in the cloud so that we can survive.
We currently have between two and three users for this solution and one team member responsible for the maintenance and deployment.
What is most valuable?
The performance of Veeam Agent for Windows is good.
For how long have I used the solution?
I have been using Veeam Agent for Microsoft Windows for three years.
What do I think about the stability of the solution?
Veeam Agent is a very stable solution.
What do I think about the scalability of the solution?
Our environment is not very large, however, in a bigger environment, I don't believe it would be a problem.
Which solution did I use previously and why did I switch?
In the past, we had been using Backup Exec.
How was the initial setup?
The installation of Veeam Agent is straightforward. The initial setup takes two to three hours.
What's my experience with pricing, setup cost, and licensing?
We pay a license fee. A lower price would always be beneficial.
What other advice do I have?
I recommend using this solution. I would rate it a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Backup Engineer at a tech services company with 501-1,000 employees
Stable, easy to deploy, and the support is good
Pros and Cons
- "It is easy to deploy."
- "In the next release, I would like to see it easier to implement."
What is our primary use case?
We use this solution in Windows and in Linux, to pick up individual files to create a system image on the server.
What is most valuable?
It is easy to deploy.
What needs improvement?
In the next release, I would like to see it easier to implement. It may be an issue internally, where something was missed in the installation.
For how long have I used the solution?
We have been using this solution for a year and we are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's a stable product.
We have two servers with Veeam Agent for Windows.
How are customer service and technical support?
We are always satisfied with technical support.
Which solution did I use previously and why did I switch?
Previously, we had not used another solution.
How was the initial setup?
I was not involved in the installation.
You only need one admin to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
We have a license package.
What other advice do I have?
For others who are interested in using this solution, I would recommend it.
I would rate Veeam Agent for Microsoft Windows an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
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