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reviewer1751496 - PeerSpot reviewer
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Reseller
Top 20
Affordable and user-friendly with good integration
Pros and Cons
  • "It's powerful and user-friendly."
  • "We can't use tape for primary storage on Veeam."

What is our primary use case?

The solution is used for disaster recovery and replication of data centers. 

What is most valuable?

It's easy to integrate.

It can fix any issue if you have hardware problems or integrations.

I don't need to install any agent. However, some critical machines require an agent, and we can engage with that. We can use virtual machines and won't need an agent. For physical machines, it may be required to have an agent, and we can just install it.

Version 12 has a lot of new features. They are very good at upgrading.

It's powerful and user-friendly.

The solution is scalable.

It is stable.

Technical support is very helpful and responsive.

The solution is quite affordable.

What needs improvement?

We don't have any issues with the solution.

We do not need any other features. 

The integration with MS Storage and Dell Media needs to be simplified. Micro Focus may be better in this area as it offers tape. We can't use tape for primary storage on Veeam.

For how long have I used the solution?

I've been using the solution for six years. 

Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
March 2025
Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

I'd rate the solution nine out of ten. There are no bugs or glitches and it doesn't crash or freeze. The features are there and it offers special integrations with hypervisors. 

What do I think about the scalability of the solution?

It is very scalable.

We have many customers using the solution. There are more than 50 using it. 

How are customer service and support?

Technical support is very good. You will receive updates on the same day. We have been satisfied with the level of support.

Which solution did I use previously and why did I switch?

I'm also using Veeam for Linux.

I'm familiar with Micro Focus and have noted customers changing to Veeam.

How was the initial setup?

The initial setup is very straightforward. In the newest versions, they have open-scale as well. It's very user-friendly.

I was able to deploy it in less than one hour.

I have to handle the prerequisite from the customer side, and then I have to ensure all the hypervisor versions are matching with the Veeam version. That might take some time; however, usually, everything goes fast. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very good compared to Micro Focus. It is very affordable. 

What other advice do I have?

I'd recommend the solution to others.

I'd advise new users to check the updates with the infrastructure to make sure everything will be compatible with Veeam. You need to ensure that you do not need agents. You might need agents for infrastructure that is not virtualized. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Engener unix team at Jet Infosystems Central Asia
Real User
Inexpensive and great for simple backup capabilities but is difficult to troubleshoot
Pros and Cons
  • "The initial setup, if it is error-free, is very simple."
  • "Troubleshooting is very hard."

What is our primary use case?

We primarily use the solution for the backup of Windows on Oracle machines. We use it for the back on other machines as well. 

What is most valuable?

It's a simple way to back up the database. 

The initial setup, if it is error-free, is very simple. 

The solution is inexpensive.

What needs improvement?

We've had several issues with Veeam and one of our customers. For the last three to six months, the client had to deploy all of their VMs on both sides. After the redeployment, it's been easier. The initial implementation was not so easy.

There need to be more error codes to help us understand when something is going wrong. 

The VM databases can be a bit difficult as there are not enough error codes available to understand what is going on. It would help us resolve customer issues if there was more visibility on errors. 

Troubleshooting is very hard. 

It would be nice to have some sort of GUI interface as opposed to dealing with the CLI or PowerScripts. 

For how long have I used the solution?

We've used the solution for a while. We've used it for the last six months. 

What do I think about the stability of the solution?

The stability is good. I'd rate it seven out of ten. Troubleshooting I'd rate at zero out of ten. When you run into issues, it's complex. 

What do I think about the scalability of the solution?

This is a physical solution. It doesn't scale per se, although it comes in different sizes. 

We have three to four people using the solution. 

How are customer service and support?

Our customer does not have an active technical support contract. Therefore, we do not deal with support.

How was the initial setup?

The installation is not the simplest. We've had issues and had to redeploy our client's VMs.

The initial setup is very easy. The problems start when you run into errors. 

The ease of setup, without issues, is ten out of ten. 

The deployment takes several hours. We had one person on our side and one person on the customer side to handle the deployment. Only one person is needed for maintenance. 

What about the implementation team?

We handle the deployment of our customers. They supervise the process. 

What's my experience with pricing, setup cost, and licensing?

The solution is very cheap. I'd rate the affordability ten out of ten. 

A customer might use the product for up to five years before having to replace it. 

What other advice do I have?

We previously were partners with Veeam.

Aside from troubleshooting issues, which are difficult, the solution is good. 

I would rate the solution seven out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
March 2025
Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
856,873 professionals have used our research since 2012.
IT specialist - Monitoring and security at Operator ICT
Real User
A very user-friendly and intuitive solution that helps maintain stability
Pros and Cons
  • "Veeam helps to create a stable environment with virtual servers."
  • "The initial setup is very straightforward."
  • "Veeam is very user-friendly and intuitive software."
  • "The solution could use some updates to minor details omitted from current reporting."

What is our primary use case?

We bought the Veeam Enterprise license for Linux and Microsoft backup for the virtual machines running on those operating systems. The reason we bought this software is that I have a lot of experience with Veeam software. When I compare Veeam with the storage manager from IBM or data protocol from HP or Exeter or some backups from Dell, Veeam is superior. I could buy these other products but Veeam is best because it is very user-friendly as well as being a very great solution.  

In addition to my personal experience and opinion, when we bought this software, our virtualization software only had a standard license and it did not have a replication function. Veeam Enterprise has the replication of function. We chose this backup software because Veeam has a backup and replication center which is additional functionality that we needed.  

What is most valuable?

The most valuable feature in Veeam is that it is a very user-friendly and intuitive software.  

What needs improvement?

The only things that I can think of where Veeam can improve are in very small details. For example, there are some things that I would prefer included in reporting on backups that are currently missing. This is not a problem with the product that needs to be repaired, it is my personal use case that I hope can be addressed.  

For how long have I used the solution?

We have been using Veeam Agent for Microsoft Windows for about one year.  

What do I think about the stability of the solution?

I think that Veeam helps to create a stable environment with virtual servers. I only restart the windows server after installing Microsoft updates, not because something has become unstable. Veeam is very useful in the installation process and it is useful software. I do not have any problem with this product.  

What do I think about the scalability of the solution?

Veeam's scalability is perfect. I don't have any problems scaling if needed.  

How was the initial setup?

The initial setup is not complex and I find that it is very straightforward. It is also very quick. It only takes maybe three hours.  

What's my experience with pricing, setup cost, and licensing?

Pricing is primarily a concern for my managers and our management team.  

The pricing model for Veeam has changed. I bought an older license and I thought that when I bought one CPU license for a virtual machine that I could use that license for Microsoft or VMware. Now, with the change in the licensing model, I have to choose if this license is for VMware or Microsoft before I buy a new license. It just means that users need to be somewhat more careful when choosing which license they need.  

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate Veeam on Microsoft Windows as a nine-out-of-ten.  

What I would expect in order to make this product a ten-of-ten is that they will add some details in reporting about the backup jobs. They need to just fill this little hole in the software by adding details in the reports that are not currently included and it is really giving me everything I need as a user.  

I would recommend Veeam to others who are looking into implementing it.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 10
Easy to use, helpful notifications, and you have control over retry attempts when jobs fail
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."

What is our primary use case?

We use Veeam for backing up our entire infrastructure, which is running on a hyper-converged solution. We back up our Windows servers to disk and to tape.

How has it helped my organization?

Originally, we were just using Veeam for replication. Now, we are using it for backup, as well.

What is most valuable?

The most valuable feature is the ease of use. At one glance of the console, you can see how your backup and replication jobs are being carried out.

Notifications are available for when the backup job is completed or if there are errors.

You can set the number of retry attempts, which is helpful. It gives us comfort because even if the tape drive is being used by something else then you can always retry the job afterward. This is an advantage over some of the other products that I have tried. Rather than retry the job if it fails, you have to wait for the next scheduler to launch.

What needs improvement?

If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do. It is something that I was looking for and was told that Veeam supported, but when I tried it, I found that it was not implemented well. This is actually why we are using different backup solutions. One is for the AIX part, whereas the others are for the virtualized environment that includes Windows and Linux servers.

One of the biggest issues that we ran into during our implementation was that you cannot use two solutions for the same tape library.

One handy feature that Infrascale has is that if the server fails then you can boot it up directly from the appliance, rather than having to restore it to a machine, first. That is very helpful.

For how long have I used the solution?

We have been using the Veeam Agent for Microsoft Windows for the past two years.

What do I think about the scalability of the solution?

Scalability-wise, I think that this product will meet our needs for the coming years. I expect that it will last until I either need to change the version or the products that I need to back up and replicate.

Everything on our infrastructure is being backed up, either as a full backup or incrementally. There are approximately 80 virtual machines. We do plan on increasing usage in the future.

How are customer service and technical support?

On a scale of one to five, I would rate the technical support a four.

Which solution did I use previously and why did I switch?

We are using several backup solutions that include Veeam, NetBackup, and Infrascale. We use NetBackup with AIX because it has a nice GUI where you can see the jobs that have been launched, whether they succeeded or failed, and so on. With other products, you have to log in to each of the AIX servers, go through the logs, and figure out why the jobs didn't complete.

How was the initial setup?

The initial setup is straightforward. Our deployment was completed in about two hours, during which we even tested out different policies to ensure that it was working properly.

Because only one solution can use our tape library, we had to break it up into zones where NetBackup uses one half and Veeam uses the other. Aside from this, our setup was straightforward.

What about the implementation team?

We had a consultant on-site to assist us with the deployment. They were from a company named Store System, which is one of the companies that we often work with.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup.

What other advice do I have?

There are many advantages to using this product. That said, there is still a problem with AIX integration. The native AIX backup client is a really poorly designed system and is unusable. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System engineer at Jurong Port Universal Terminal Pte. Ltd.
Real User
Easily scalable and straightforward to use
Pros and Cons
  • "It is a stable solution."
  • "They should improve the solution's automation features."

What is our primary use case?

We use the solution to function as our backup infrastructure.

What is most valuable?

The solution is straightforward to use.

What needs improvement?

They should improve the solution's automation features.

For how long have I used the solution?

We have been using the solution for a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have implemented it on around 1000 servers. We have plans to increase the licenses, but it depends on the infrastructure and usage.

Which solution did I use previously and why did I switch?

I used NetBackup earlier. I found its license assessment, setup process, and infrastructure more complicated than Veeam.

How was the initial setup?

The initial setup process of the solution is more accessible than other products. It takes a few hours to deploy it. The process consists of setting up the infrastructure and deploying the solution to the endpoint.

What about the implementation team?

Our in-house administrator executes the deployment and maintenance of the solution.

What was our ROI?

It is easier to generate ROI for other products compared to Veeam.

What's my experience with pricing, setup cost, and licensing?

We purchase a yearly license for the solution. It is less expensive than Veeam Backup for Microsoft 365.

What other advice do I have?

I rate the solution as an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Robert-Nilsson - PeerSpot reviewer
Business Development Manager at Gignos
Real User
Top 5
Back ups and protects data in a Windows environment; user-friendly, with very good scalability, stability, and integration
Pros and Cons
  • "User-friendly data backup and protection solution for a Windows environment. The Veeam Agent for Microsoft Windows is very scalable, stable, and has good compatibility and integration."
  • "The compression ratio and application ratio could still be improved in this solution. Reporting could also be improved, for better monitoring."

What is our primary use case?

If you need to back up a Windows environment, then Veeam Agent for Microsoft Windows is a good choice, because it works. This is our use case for the solution.

What is most valuable?

The compatibility of Veeam Agent for Microsoft Windows with other solutions is good. Its integration with other solutions is also good. I also find the product user-friendly.

What needs improvement?

Everything is good with the solution. The only thing that's not as good with Veeam Agent for Microsoft Windows is the compression ratio and the application ratio.

They should also offer better reports, for better monitoring.

For how long have I used the solution?

We've been dealing with the Veeam Agent for Microsoft Windows for a few years now. We've been more focused on the Windows version of the Veeam Agent compared to the Linux version, so we've been selling it longer.

What do I think about the stability of the solution?

Veeam Agent for Microsoft Windows has good stability.

What do I think about the scalability of the solution?

The scalability of Veeam Agent for Microsoft Windows is very good.

How are customer service and support?

The support for Veeam Agent for Microsoft Windows is quite good, as what I've heard from our technical team. Support can always be faster and more knowledgeable, but it's working fine currently, so that is not an issue.

How was the initial setup?

The initial setup for the product was straightforward.

What's my experience with pricing, setup cost, and licensing?

For the licensing of the product, it will be your choice as a customer, e.g. if you want to pay monthly for it, or pay yearly, it's up to you.

Which other solutions did I evaluate?

We were able to evaluate Veeam Cloud Connect.

What other advice do I have?

We've been dealing with Veeam Cloud Connect. We're also dealing with Veeam One and all the other products there, and it depends on what the customer needs. We've been selling all of those solutions, including the Veeam Agent for Microsoft Windows.

We have under 1,000 users of the Veeam Agent for Microsoft Windows.

I absolutely can recommend the product to other people.

I'm rating the Veeam Agent for Microsoft Windows an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior System & Security Administrator at a legal firm with 51-200 employees
Real User
Problem-free and reliable with a straightforward setup
Pros and Cons
  • "I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."
  • "With the currency exchange, the solution ends up being quite expensive."

What is our primary use case?

The solution is primarily a backup and recovery software, offering data protection and disaster recovery solution for physical virtual machines, for the local virtual machines on the physical servers using the Veeam backup solution. 

What is most valuable?

It works fine. I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure. It's working fine for the local and the cloud application for backups.

The product is stable.

I have found the solution to be scalable.

My understanding is that the initial setup was a straightforward process.

What needs improvement?

The solution could always offer a bit more. 

With the currency exchange, the solution ends up being quite expensive. It would be ideal if they could make it so that it was cheaper for users in our region.

For how long have I used the solution?

I started working with the solution about two to three years ago.

What do I think about the stability of the solution?

The stability is good. The solution offers good performance There are no bugs or glitches. It doesn't crash or freeze. It's reliable and we haven't had any problems with it at all so far. 

What do I think about the scalability of the solution?

If a company needs to scale the solution, it can do so. It's not a problem.

We have ten customers that use the solution at this time. 

How are customer service and support?

We've dealt with technical support in the past. We asked them two times about an issue, and they were very helpful and helped us to solve our issues. We are satisfied with the level of support they offer.

How was the initial setup?

Another person on my team handles the implementation directly. I simply supervise the process. From my supervisory role, I'd say the implementation process was straightforward. 

We have one person that's able to handle deployment and maintenance tasks. They are an engineer and an implementor. 

What about the implementation team?

We can provide implementation services to our clients. 

What's my experience with pricing, setup cost, and licensing?

Customers need to pay for a license for Veeam Agent for Windows. Typically, it's a yearly licensing fee.

For us here in Egypt, it's very expensive, as the dollar versus the Egyptian pound is at a high rate. When we change the currency from the dollar to the Egyptian pound, we end up with a very expensive license.

What other advice do I have?

We are solution providers.

I would recommend the solution to others. Overall, I'd rate it at an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Information Security Consultant at Future Telecom
Real User
Easy installation and useful for taking backups for end-user laptops
Pros and Cons
  • "The solution is useful for taking backups for end-user laptops and end-user workstations where data is involved."
  • "The support could be improved a lot, as it is currently non-existent."

What is our primary use case?

The solution is useful for taking backups for end-user laptops and end-user workstations where data is involved. An example would be that of my CEO's laptop, which contains political business. We simply take a backup of it and store it in an external drive. 

What needs improvement?

The support could be improved and made faster. There is zero support. The reporting part and customization for backup policy can also be improved.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the scalability of the solution?

When it comes to scalability, I have no choice but to continue using the solution, as I have already paid for it. 

How are customer service and technical support?

The support could be improved a lot, as it is currently non-existent. 

How was the initial setup?

Installation is very easy and takes around ten minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are a standard annual fee of one thousand dollars.

The price is fine. The solution is inexpensive, more so than other products.

What other advice do I have?

As mentioned, the support is our primary issue.

I rate Veeam Agent for Microsoft Windows as an eight out of ten.

I would recommend this solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros sharing their opinions.