UiPath Platform Reviews

UiPath fills the gaps; it's a type of bridge between daily tasks and end-users. For example, on a daily basis, a user may need to prepare and send a report on time. There are many tasks like that on a daily basis that are boring if you are doing them continuously. UiPath can act smartly, eliminate human involvement, and capture everything.

If you have a meeting but also want to prepare a report, a robot can do it on your behalf and do so with zero errors. Whatever we program it to do is what it will do. It reduces human error by more than 90 percent.

And talking about digital transformation, I have worked with a lot of the taxation forms in the APAC region, Indonesia, and the Philippines, and these forms are a bit tricky and a challenge. The new digital product they brought in is very nice and is able to crack them and capture all the necessary data from those forms. It's pretty cool, using the AI.

UiPath also reduces the time people spend on tasks. I'm working with a client whose only KPI is the time things take, and the dashboard is showing automation is saving 90 percent of human time with UiPath.

Some organizations have an exact ditto—a mirror environment set up between their production and UAT environments. But a few organizations are not like this. Their UATs slightly deviate from the production environment. In this scenario, we have what we call PAT, production acceptance testing, before things are moved to production. UiPath overcomes the challenges of that. It enables you to easily update any changes between these environments. That will not take much time for the developer. Selectors play a major, vital role in automation, and if a selector is changed from one environment to another, it is not that hard to update it. It's very easy, actually, meaning you can do it in less time.

It's a no-code platform. You don't need to have in-depth coding knowledge, which means people can adopt it and move forward with it. It's very convenient to use. If you are interested in learning new things, UiPath is an open platform that you can play around with however you want. And there are a lot of roles, not only as a developer but other roles as well.

Also, if an organization has more than 50 processes and you want to monitor them at the end of the day, there is a very good dashboard called Orchestrator. It will show you a report on process status, success or failure. If it failed, it will show you the exact reason. It's good to have this kind of dashboard in your life.

For financial payments, for example, at the end of the day, humans are smarter than a robot. Only humans know the scenarios that decide whether we can make a payment or not. So humans fill this gap at a certain point in time. UiPath has introduced a product called Action Center. With this product, a robot will process all the payments, and then it will ask permission through Action Center for whether it can proceed or not. If they press OK or approve something, the robot will continue. Otherwise, it will not. It's end-to-end automation.

When we recruit any new employees, we first suggest that they sign in to the UiPath Academy and go through the courses. One of the good things I like about it is that they keep updating it. Whenever there are new features, they are immediately reflected in the Academy. It gives you detailed information, both text and video. And at the end of the module, they check your knowledge, what you have learned from it. They also have certifications, such as UiPath for developers, associates, and business analysts. They want to encourage the community to use the Academy. I recently received my UiPath certification, which is a bit harder than other certifications. You have to have in-depth knowledge to get it. Overall, the Academy is good.

I have gone through all the new AI features. They say the robot is able to smartly create the body of an email based on your content. I have already done some testing on that, and it worked fine. It's pretty cool.

Whenever they release a new version, there are some bugs. They should strengthen their testing team to avoid these errors and not release the product to the market with bugs. They do release patches, but they should take their time. Their target is to release a new update quarterly. I would suggest they take an extra 15 days to do proper testing and then release. As a developer, I see a lot of Activities have bugs.

I have been using UiPath for almost six years.

The stability is an eight out of 10.

The scalability is a nine out of 10.

Their technical support is very fast. I have created a few tickets for license-related bugs, and they have replied fast. Their support is good.

Positive

Deployment takes three to four days, generally. They will say it takes hours, but every organization is different in terms of its IT security policies, et cetera. It takes some time.

There isn't any separate maintenance required for the solutions. A robot will just keep on working. All you need is a good backup system.

ROI may differ from company to company. Some think about human resources, and some think about money. But I have seen ROI in all these ways. It saves you a lot of time and money as well. If you have an employee that was responsible for a process, they can now spend that time on other tasks.

There are a lot of automation tools in the market, such as Power Automate, but UiPath is number one right now. Initially, we started with it for automation purposes, but they have released many other products as well. Day by day, it's getting bigger.

I have worked with other tools as well, but in a complex situation, such as HR-related processes, where there are mathematical calculations, it's those calculations that are a challenge for users as well as developers. But UiPath will come up with a very good way to do a lot of arithmetical calculations. That makes it very easy to finish a complex process. With other tools, it may take some time. As a developer, UiPath is easier.

There are a lot of pros and cons when you're comparing one product to another. One important difference is robot speed. Power Automate works much faster than UiPath. When I develop, I can see a difference in the time it takes. This is something for UiPath to think about. And the pricing, of course. People say the robot license for UiPath is costly. Power Automate provides a very cheap rate, like $50 per month. UiPath is an annual subscription, but with Power Automate you can pay monthly as well. UiPath doesn't have that option.

If you have a very simple task, you can achieve it very quickly with UiPath. But complex tasks can also be achieved very easily. If you have good developers and they have the knowledge, they can easily crack more difficult tasks. I have worked on a lot of calculation-type tasks, Excel-based complex applications. We do well with this solution.

My advice is to go ahead and install it. As long as you're ready to invest in the product, it will give you better results. But go with the option of a proper project management team as well as developers. With that kind of team, you will see value for your money. The product is good, but you should have the proper people.

Our use case started with the financial sector. We are expanding it to the navy's other operational aspects, such as HR, legal, procurement, etc. 

UiPath's most valuable features are automation and document understanding. 

I want our relationship to be better because of the nature of what we do. 

I have been working with the solution for four to five years. 

The solution is very stable. 

UiPath is scalable. 

We work very closely with our UiPath representative. 

Positive

We used Microsoft Power Automate. UiPath suits our cloud environment better than Microsoft Power Automate. 

Deployment was complex because of our environment since we needed to get approvals. 

We work very closely with Deloitte. 

We had evaluated Automation Anywhere. 

Our business objectives for AI-powered automation are finding inefficiencies and improving efficiency and ROI. 

AI-powered automation has helped our organization to be more efficient and faster. It is working 24/7. 

UiPath has enhanced the accuracy of our operations. We were able to recoup funds that we previously knew didn't exist. It has boosted people's morale since they are not working on tedious tasks. 

We estimate that UiPath has saved the Navy about 156,000 hours. I rate it a ten out of ten. You need to understand the tool's processes. 

I have been in three different organizations working with UiPath. In all of them, I had to create the center of excellence for UiPath. For automation, we decided to use UiPath because it was easy to learn. We had citizen developers involved. Most of the use cases were typical manual repetitive tasks and did not involve too much intelligence. I did not use the AI components in any of the use cases that I have done in the past. We mainly had end-to-end automation of simple processes. They were not too complex.

I have worked in the energy sector, and there were processes that were connected to renewable energy projects, but they were not related to a good cause, such as improving sustainability. We also had processes that did not provide any financial gains for the company, but they improved the motivation of employees. For example, we automated a process to check employees' birthdays and sent an email congratulating the person and tagging their manager as well. There were no financial gains, but it had a good impact on employees.

In most cases, it is easy to do automation with UiPath. It is not always the best solution, but in most cases, you can imitate what a user is doing. You can substitute that and create a process. It is very easy to do this. The complexity normally comes from the reengineering of the process to make it more efficient, but that is not about UiPath. That is more about the company thinking that we have been doing this for a long time and how we can make it better. It is very easy and straightforward most of the time. From the thousands of activities UiPath has, I end up using the same activities 90% of the time. It is very easy to remember and organize in my mind. As soon as I hear a process, I know how I am going to do it. For example, on receiving an email with an Excel file, we will extract the data that goes line by line into SAP or another platform. We will then save it and then write back the status by email. This is a very simple case, but it would be very hard to implement using any other technology. When it comes to end-to-end automation, about 90% of the time, you can do end-to-end automation with UiPath, but there are times when UiPath is not the best solution.

The main benefit of UiPath is that it is easy to develop and deliver automation. We can do this while software engineers are dealing with a more robust solution for the future. For example, when we need to connect different applications, and there are no API calls they can connect to, UiPath can provide a bridge for the short to medium term while resources are working on the final solution. I do believe that UiPath has a lot of strengths, but in terms of maintenance, there is one more application in the middle that we need to make sure is working for the end-to-end process to not fail. I can deliver a solution in one to two weeks instead of waiting six months for the final solution, but there will be more maintenance.

UiPath has freed up employee time, but the time saved depends on the use case. We had some very big processes that saved a few days. Overall, it frees up about 10% of our employees' time. 

UiPath has saved us costs in theory, but in practice, I am not sure. It saves the time of our people, but we are not letting go of those people, so the cost of those people is the same. However, these people might be doing other work that might bring money to the company. 

It is very easy to develop and deploy. It is easy to work with different applications at the same time. For example, I can read an Excel file and then go to SAP or any other platform. I can then open Outlook and send an email from Outlook. I can even use Teams. Being able to combine all these applications is the main thing that I like. 

I also like how fast it is to develop a big, low-code platform engine. You just drag and drop, and most of the activities are done. It is very fast to create processes. I like it.

Its pricing changed again this year. I do not know why it just went up, but I do not like that. This is something that I would like them to improve for sure. 

It would be nice to have the possibility to change the values in the middle of the debug. For example, I am debugging a process, and I write at a place. The value of that level is one, but I want to see the results of it if I change it to two. It does not seem possible in UiPath. It is possible in other software, but in UiPath, it is not yet possible.

I have been using UiPath for six years.

The Orchestrator, cloud, and everything else have been stable.

It is scalable. We have about 20 people using it. It will impact around 40 to 50 people.

I do not have direct contact with the UiPath technical support because we have a vendor, and we go through the vendor. 

The UiPath community is very good. I myself do not contribute much to the community, but anytime I have doubts, it is very easy to find a solution in the UiPath community. The community gives a lot back. There are a lot of people writing back. It is very well established. About 90% of the time, I find the solution, and the other 10% of the time, I find a way to the solution. It normally takes me less than a day. There are a lot of activities created by the community as well, which are very helpful. I know some of the people who create these activities. People just give back.

In my current organization, we were not using any other solution previously. In other companies where I worked, UiPath was the first solution, but in one company, I also worked with Blue Prism. We had both UiPath and Blue Prism at the same time.

UiPath is easier to learn. It has certain activities that Blue Prism does not have. Visually, UiPath is much more appealing. I know the visual appeal does not matter much to a lot of people, but it matters to me.

It is deployed on the cloud. We moved to the cloud last year, and it took us two months to set it up and go from on-prem to the cloud. About 50% of the time was spent on things related to our company in terms of security and other things. It was not on the UiPath side. On the UiPath side, it was pretty straightforward. It was pretty nice.

Five people were involved in total, but they were not involved not full-time. 

We have seen an ROI, but I do not have the metrics.

Its price is fair, but I would prefer it to be lower.

I would recommend UiPath. I would recommend starting with very simple processes. Do not go for a very big end-to-end process. Start with a part of it, gain confidence in it, and then start building on top of it. Many times, the process that people want to implement is too complex, and they do not put it down on paper. They do not do a cleanup of the process, and most of the discussion is happening while developing, which makes it complex, so I would recommend starting with something small, seeing the results, and growing from there.

Overall, I would rate UiPath an eight out of ten.

I use the solution with different customers. Sometimes it's used for financial organizations, or for accounting or ecommerce. It can be used for mortgages, or loan processing for example. 

We use the automation a lot. 

It's very good at document understanding. Training machines and utilizing machine learning models is very easy compared to other models. 

The product offers easy integration with APIs. 

It helps with email automation and PDF automation.

It is easy to build automation using UiPath in comparison to, for example, Blue Prism or Power Automate. 

We use it to implement end-to-end automation. Internal automation is rather important to me. It's something the customer needs. There are multiple processes that are automated and involve API integration as well as document understanding. At the final stage, we'd need reporting as well. 

The user community of UiPath is very good. We have access to partner portals and learning portals. The forums are also very good. They have a good support system. If we get stuck, we get extremely helpful answers. In the community, there will be videos about new features coming out and will show the use cases. They show their plans in advance, which is very helpful.

I've used the UiPath Academy classes. There are lots of courses and I have an advanced certificate. The biggest benefit is having some training rather than going into the product and trying to learn it by trial and error. You can either get basic knowledge or do a deep dive. It gives you options to go as deep as you want.

We use AI functionality in our automation program. We use machine learning models, for example. Document understanding uses AI as well. It helps us automate complex and difficult processes. If I have to create complex logic or do some new API integrations, with the help of AI, it's easier. We can automate more processes overall. As you train the machine learning model, and do the right test cases in the right way, it begins to work really well.

It has helped to speed up digital transformation.  

The solution has helped us reduce human error. It's helped prevent us from fixing errors and reworking things. It also helps remove people from mundane tasks. It's helped people save time. How much time is saved depends on the process. Sometimes some human intervention is still required, however, it can typically save three and a half to four hours. 

The cost can be a barrier. Power Automate from Microsoft, for example, comes at a lower cost. 

The automation hub and the architecture around test cases could be improved. They should offer more videos that would help us implement various scenarios. We'd like to see information about use cases specific to different industries. If there are use cases that have worked at different companies, we'd like to be able to see them to learn from what others have done to help us grow our business as well.

I've been working with the solution for the past seven years. 

The solution is very stable and good. 

The solution is quite scalable. It's no problem. With architecture on the cloud and the fact they support VMs and Azure, there's no issue with scaling. 

I used to contact support a lot. I don't do it so much anymore. 95% of the time they are very good. There have been times when we have faced roadblocks, however. 

Positive

I've used Blue Prism in the past and I am exploring Power Automate as well. Power Automate is expanding quite a bit. It's very good. The UI isn't quite up to the mark. It still has limited features, however, it is easy to use and the price is good. Blue Prism is still a very complicated tool.

I've been involved in the initial setup. I've created things in the development and test environment and then moved them to production. The process could be improved a bit. It would be nice if there was a button you could click to replicate across environments. 

We have senior developers that can handle the setup and integration process.

As consultants, we do not need to handle any maintenance tasks. 

We handled the initial setup ourselves. 

The pricing can be a barrier. For most clients, it is pricey compared to other solutions. However, it offers great features. 

I'd rate the solution eight out of ten. 

If a company has a lot of use cases where automation features are required, they should try UiPath. However, it depends on the company's requirements. 

We have many use cases, including 50 or more in the finance domain. This solution supports Robotic Process Automation, RPA, and I work with it for website automation. We use it with SAP and use it for Excel automation.

For example, we use it to download an EML file, and using a UiPath application, we extract PDFs using OCR activities and convert them to digital files. Once we've accepted all data from the PDF, we update all of the details digitally and send the particular data to the business via a consolidated business sheet.

The success rate is 80% to 90% using UiPath. 

It's easy to build automation. It's a drag-and-drop activity. You don't need to code or write. All activities are available in the activity planner. We can build a bot and deploy it to VMs to use in production.

Even a person who has no coding knowledge can deploy a UiPath automation. 

This solution enables us to implement end-to-end automation. It's a big part of the process. In UiPath, some setup of validation is there. It can get technical. Not each and every process needs to have automation. We use the validation to discover if it is zero, semi, or full automation. We'd look at the applications involved in the business process, like SAP. We'd mark it as what percentage is actually needing automation. The solution helps by selecting logical tasks. Some areas are only able to be done by humans. In that case, it's only semi-automated. 

The user community is good. If you search for an answer, it's a way to find solutions. 

UiPath Academy courses are great. I used them to complete my certification. The courses and videos make it easy to understand. There are Studio, Orchestrator, and Robot courses. There are courses from basic to advanced. Everyone can jump in and learn very easily.

The solution helps us speed up our digital transformation. We used to need seven to eight people for some processes like processing invoices and we were able to reduce it by two to three people. 

Human input is prone to error, however, UiPath helps reduce human error. While UiPath does sometimes make errors, it would be due to errors in the creation or logic. That said, if created properly, it removes the need for human intervention and removes errors in general.

It's freed up employee time. If I need to check something every day or do validation, it would typically take two hours of my time. Now, I can use a bot to do that work. I no longer have to worry. It flags only what I need to action and I don't have to look at everything. 

UiPath has saved us money. We reduced two to three full-time employees by automating tasks, we save that money in salary. 

Sometimes we get some disconnection issues. This happens maybe 10% of the time. 

We have trouble sometimes finding answers in the UiPath user community. Using the community portal can be difficult. However, how they give training is very good.

We've had an issue with the selector. 

I've been using the solution for four to five years. 

The solution is stable. There is no lagging application-wise. There might be unexpected pop-ups or Windows upgrades that may affect UiPath, otherwise, it is very reliable. 

The solution is scalable and has a good scaling framework. You can scale your process at any time. In-house, we were able to build our own scaling framework without issues. 

We've contacted technical support twice. We were migrating from classic to modern architecture. Our team is pretty technical and capable, so we haven't needed much help. When we reached out, they were good. However, sometimes they took a while to respond. 

Neutral

We also use Blue Prism. I'm also aware of Power Automate. The simplicity, ease of development, and consistency made us move to UiPath. However, now the market is changing, and our company is considering moving to Power Automate as it is cheaper. Still, at this time, UiPath is better than Power Automate. 

We use the solution on VMs and Azure. We are also using continuous deployment, CI/CD. 

I was involved in the deployment and we started the process for the company. We take care of the deployment, development, and maintenance. Now, everything is stabilized. 

It's easy to deploy. We can easily publish through UiPath Studio or get a packet and deploy it where we want. We have one release manager that handles the process deployment. 

Without maintenance, a UiPath bot cannot run well. You need to handle updates, et cetera, to make sure bots don't fail. 

The pricing and licensing costs differ depending on what you use. Comparatively, Power Automate is cheaper. However, UiPath is cheaper than Blue Prism or Automation Anywhere. 

We're an official UiPath partner.

I have no experience with their AI functionality. 

I'd rate the solution nine out of ten. If the pricing was less, it would be ideal. Other than that, it's a great product. 

I'm currently working as a solutions architect as well as the lead developer for UiPath. I have a vast number of use cases in various sectors and with SAP enterprise applications. I worked in the insurance sector and health sector, accomplishing different use cases.

I've used the solution in manufacturing in terms of procurement. We deal with a lot of products that come in and out and everything is being tagged in the SAP Enterprise application. We use UiPath RPA in order to close all the purchase orders that are already accomplished - and this needs to be done in SAP. UiPath is completely responsible for interacting with SAP applications in order to close purchase orders. 

I have developed a process that handles around 500 to 600 invoices a day, purchase orders a day. I'm running through multiple bots simultaneously.

Whether it is easy or difficult to build automation completely depends upon the behavior of the applications and the complexity of the business process. That said, compared to many other tools, it is the most flexible, developer-friendly tool. We can build out automation more quickly and easily compared to the other tools.

We use UiPath to automate processes to deal with a good cause. However, since it is a commercial tool and enterprise tool, the company is always looking for some greater ROI. If we can gain ROI and help with a good cause, we will. It's possible. 

UiPath allows us to implement end-to-end automation. This is important to us as operations and technology change. Since it's end-to-end, we can let people focus on more creative tasks. They can move away from repetitive work. Human energy can be placed into building and thinking and UiPath can automate away manual processes.

The user community is growing every day. It grows in value thanks to its flexibility. It provides a lot of features. You can discover how to build automation and look into orchestration. There's help with machine learning as well. The community enables a lot of users to get involved with UiPath. There are many open forums where a number of users share their thoughts. People can work on issues collectively and collaborate easily.

We have managed to minimize our on-premises footprint. We can use on-prem and cloud deployments which makes the solution much more flexible for our current technology needs.

We've leveraged the Academy courses. Compared to many other automation platforms or software development tools, UiPath provides a very good training portal where every beginner, user, or developer can log in and complete different courses. There are different certificates for security, orchestration, development, et cetera. We can find detailed training sessions and certification courses. 

We use AI in our automation. We are still doing some research with our Central Acceptance team in terms of implementing artificial intelligence. However, we have not implemented it so far. We are in the research stage.

UiPath has helped speed up digital transformation. It plays a major role as part of the digital transformation within the organization and also saves a lot of money in the effort. It helps streamline many of the business processes inside the company. 

It's reduced human error. I cannot say RPA is completely error-free, however, compared to humans, the results are highly error-free. Many of the complex business processes have far fewer errors. Thanks to UiPath we can handle tasks quickly while maintaining the configurations of the project.

UiPath has saved employee time. For example, usually, we will also be developing some of our agenda reports alongside our inventories. With UiPath, we assign each and every employee a robot to do some short tasks to help reduce the burden on the employee.

Currently, we have a lot of data extraction models in UiPath. Still, sometimes the data extraction model needs improvement. For example, extracting the data from various kinds of complex documents. Still, compared to the other automation tools, this works way better. 

The solution needs to offer more integrations. 

I've used the solution for seven or more years. 

We never have issues with UiPath's stability. While we have had issues with older versions, the tool continues to improve and it's in great shape now. 

We've contacted support about a few use cases. We only contact them sometimes and have meetings around feasibility. They listen to our problems and they come back with solutions, however, sometimes it takes time.

Positive

I've worked with various products, including Automation Anywhere, Python Automation Frameworks, and Hyland RPA. UiPath is the best. It's more flexible and ready for developers to jump into business processes rather than focusing on more technical aspects. The product setup is easier too.

Depending on the client, deployments can be on-premises, cloud, or hybrid. 

The setup is not complex compared to other tools. It's straightforward.

We typically have two to three people that help with the deployment process. However, for testing purposes, we have a huge team.

I get a lot of help from different colleagues regarding different tools, however, with UiPath, the documentation is very good and the requirements are straightforward. 

I cannot say the solution is affordable. It is expensive compared to other tools. However, companies do not worry so much about this kind of thing. Before making a decision, business teams will always calculate the ROI.

I'm a customer and end-user.

I'd rate the solution eight out of ten.

I'd advise people to try UiPath, depending on the size of the project and the business processes. It's important to calculate the expected ROI at the outset. Based on this calculation, you'll be able to gauge if it will be a product worth your time. If the volume of work is low, it may be better to go with an open-source option. 

We use UiPath to automate the repetitive reporting tasks in our organization. I am currently using UiPath for five Oracle-based projects.

UiPath has increased our organization's productivity and efficiency and saved us money. 

There is a short learning curve. We can learn to use it in one month, compared to other RPA solutions that take three months.

Building automation using UiPath is simple.

UiPath enables us to implement end-to-end automation. First, I build the code based on the customer's requirements and run the code in UiPath. Then, I run the code using an orchestrator on our VM when it is put into production.

The UiPath Community is a great place to find information without having to contact the technical support team.

I am a big fan of the UiPath Academy courses. When I first started using UiPath, I took all of the courses, which helped me immensely. Whenever I need to learn a new UiPath task, I simply go to the Academy courses.

UiPath helps speed up digital transformation and reduce costs.

If we input data into UiPath correctly, it can help reduce human error by 95 percent.

UiPath has helped to free up 25 percent of our employees' time by automating recurring tasks, allowing them to focus on other tasks.

It has helped our organization save around 30 percent of our organizational costs.

UiPath is user-friendly. Compared to other RPA tools that require knowledge of a programming language, UiPath requires less coding.

Occasionally, we receive an error message stating that a UiPath element is invalid, even though it should be working. This is frustrating and needs to be addressed.

UiPath needs to improve the selector and offer better integration for Python.

I have been using UiPath for two years.

I would rate the stability a seven out of ten because we sometimes encounter errors.

I would rate the scalability an eight out of ten.

The technical support is good but I usually find my answers using the UiPath Community forum.

Neutral

The deployment is not complex compared to other RPAs that require knowledge of Python or Java.

Deployment time varies depending on the use case but averages two to three days.

One person can complete the deployment.

UiPath offers two versions of its solution: a free Community edition and a licensed Enterprise edition. The Enterprise edition includes all features and automatic updates, which are not available in the Community edition.

The cost for UiPath is affordable.

I would rate UiPath a nine out of ten.

Basic maintenance is required for UiPath.

We have UiPath deployed in four of our departments including sales, booking, comp, and operations. In my department, we have five UiPath licenses.

My use cases are mostly in finance, including settlements and reconciliation processes.

UiPath has greatly improved the work we do for our clients. Because I work in consulting, it's crucial to see a reduction in the turnaround time for some of the high-end processes that we've worked on. We have taken down the time required for some processes from four hours to about 10 minutes. It's very important because of the time savings and the cost savings as well.

It also speeds up digital transformation and reduces the costs of that process. You might think you have to bring in a new system, but you don't actually change the system when UiPath is implemented. That reduces the costs of digital transformation.

Another benefit of UiPath is that it reduces human error significantly. In my experience, I would estimate the reduction at 40 percent. It has also freed up employee time and resulted in cost reductions.

The most valuable parts for me are the UiPath Studio platform and the Activities that it provides for automation. The platform is quite friendly and it's very easy to build automations. It's mostly drag-and-drop.

I can also implement end-to-end automation and that means that business owners can hand off these processes and focus on more high-value work. That gives them back hours as well. So it's very important that UiPath can complete automation processes from end to end.

Another advantage is that the user community is top-notch. One of the reasons I recommend UiPath is the knowledge you can get from the forums. And there are constant events that the community hosts around the world. You can be in the Lagos community, where I am from, and learn there, and you can also be in another community and learn things from them as well. It's really helpful.

And in terms of UiPath Academy courses, almost everyone I know has learned from the UiPath Academy. It's a great initiative from UiPath. It's accessible and has detailed content. It's great. You don't need to go anywhere else for training, it's all available in the Academy, and it's free, which makes it a no-brainer.

They can improve integration with other types of systems by giving us more connectors. That would mean UiPath would work natively with more applications. With that done, they will have built a fantastic solution.

I have been working with UiPath for three years.

It is very stable. I am coming from Blue Prism where the software crashes from time to time.

It's very scalable and can handle quite a lot of workload.

Technical support is quite friendly and prompt.

Positive

I've used Blue Prism as well. It was the first RPA software I worked with.

Most of our deployments are on-premises. Our deployment was straightforward. We had a guy who helped us implement and deploy it. It's a Windows Server deployment and it's deployed in multiple locations.

There isn't really any maintenance involved.

The pricing is reasonable.

UiPath is a great fit for enterprise-grade companies. It's user-friendly and speeds up the time to delivery.