I use it for self-service applications, containerization, security, and backup. There are so many use cases; I can't mention everything.
Head of mission at a financial services firm with 11-50 employees
Linux's advanced terminal empowers versatile usage and ongoing secure development
Pros and Cons
- "The setup cost is free."
- "Overall, I rate this solution ten out of ten."
- "There were stability issues at specific times."
- "There were stability issues at specific times."
What is our primary use case?
What is most valuable?
I find the terminal valuable for pasting some commands and using some software as well. It's probably called a terminal and shell environment.
What needs improvement?
There's nothing more to improve. I would just continue developing the functionality that is already implemented, maybe with more graphical implementation inside the OS.
Additionally, a more secure implementation would be good.
For how long have I used the solution?
I have used it for many years, maybe ten-plus.
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Ubuntu Linux
December 2025
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What do I think about the stability of the solution?
There were stability issues at specific times.
What do I think about the scalability of the solution?
Scalability is not key, however, I have to practice using it correctly.
Which solution did I use previously and why did I switch?
I have also used macOS, Windows 2, Windows Server, Fedora, and many more. I find it more efficient than other systems, but I have to do what I want to do myself.
How was the initial setup?
Initially, there was nothing complicated. It's easy since I have many years of experience with it. However, if I were a beginner with Linux, it could be completely disruptive compared to Windows. So, I would have to spend some time practicing with Linux to understand how it works and how I can accomplish the same tasks compared to Windows. Maybe one month, at least.
What's my experience with pricing, setup cost, and licensing?
The setup cost is free.
What other advice do I have?
Overall, I rate this solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Techincal Support Engineer at a consultancy with 11-50 employees
Facilitate remote troubleshooting with built-in package support
Pros and Cons
- "My total rating for Ubuntu Linux is ten out of ten."
- "We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml."
What is our primary use case?
Most of our customers use Ubuntu Linux to host their websites. We configure Apache or Nginx and troubleshoot them. If their applications are down, we check the servers. If the server goes down or there is an issue, we look into them.
What is most valuable?
Ubuntu Linux is user-friendly through the command line. The packages inside the repository are built-in, which allows for easy installation from the server environment without relying on third-party applications. Additionally, Ubuntu Linux supports remote troubleshooting via SSH, allowing connection from anywhere, which is beneficial for troubleshooting server issues.
What needs improvement?
We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml. Unlike CentOS, Ubuntu Linux lacks an easily accessible inbuilt repository where dependencies or packages are easily found.
For how long have I used the solution?
I have been working with Ubuntu Linux for about one and a half years.
What was my experience with deployment of the solution?
Deploying on-premises can take about twenty minutes, but with a good network, it can be faster. For cloud deployments via our jump servers, it takes less than ten minutes.
What do I think about the stability of the solution?
I have had no issues with the stability of Ubuntu Linux.
What do I think about the scalability of the solution?
I find Ubuntu Linux scalable with no complaints.
How are customer service and support?
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive knowledge base for self-help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have experience using CentOS. It allows direct root login, offering root privileges immediately.
How was the initial setup?
The initial setup of Ubuntu Linux is easy.
What's my experience with pricing, setup cost, and licensing?
The cost is not much, and I am not sure about the licensing cost because a separate team handles it.
Which other solutions did I evaluate?
We have used CentOS and are familiar with it.
What other advice do I have?
I would recommend using Ubuntu Linux as it is easy to handle. The biggest benefit is the ability to connect through SSH for remote troubleshooting. My total rating for Ubuntu Linux is ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 30, 2025
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Ubuntu Linux
December 2025
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,443 professionals have used our research since 2012.
Systems Engineering - SigFox Paraguay at a tech services company with 51-200 employees
Discovering extensive documentation and seamless software integration elevates daily operations
Pros and Cons
- "One of the best features of Ubuntu Linux is that if I need something, I just download it."
- "I found recently some software that needs the 20.04 version, which is out of the support lifecycle, and those systems are needed by us, causing a problem when I tried to upgrade. The systems stopped working and it was a disaster, as they support the LTS but the old ones, and when I need to update some packages, they are out of the support system support cycle."
What is our primary use case?
Ubuntu Linux is my operating system for daily use, and because I am related to networking operations, I prefer Linux over Windows. The FortiClient in Windows is very limiting and the IT department most of the time doesn't know how to open certain ports or are very limited in their skills with FortiClient, so I have more freedom to open ports and run some services with it.
What is most valuable?
One of the best features of Ubuntu Linux is that if I need something, I just download it. Everything I need I could search for on the net and just download it and use it, whereas Windows is more problematic.
Ubuntu Linux's rapid support and extensive documentation are fine to me. Every time I need to do something, I find well-explained documentation about the process, so I have no complaints about the documentation or the info about how to do it.
What needs improvement?
I always use just the LTS versions of Ubuntu Linux, but I found recently some software that needs the 20.04 version, which is out of the support lifecycle, and those systems are needed by us, causing a problem when I tried to upgrade. The systems stopped working and it was a disaster, as they support the LTS but the old ones, and when I need to update some packages, they are out of the support system support cycle.
For how long have I used the solution?
I have used Ubuntu Linux for maybe 12 years.
How are customer service and support?
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing for Ubuntu Linux is that I always use the free version, so I never paid for any installations or support.
What other advice do I have?
I have not used Ubuntu Linux's cloud-init capabilities for configuring or managing instances in cloud environments.
I don't know of any things that could be better with Ubuntu Linux, as everything works fine.
On a scale of one to ten, I would rate Ubuntu Linux a 10 plus.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 26, 2025
Flag as inappropriateIT Administrator at a university with 51-200 employees
Focus on system enhancements to improve usability
Pros and Cons
- "There is substantial documentation and community support available."
- "There is substantial documentation and community support available."
What is our primary use case?
Can you describe some of the use cases for this product and where or how it is used?
What is most valuable?
What are some of the most valuable features in your opinion with Ubuntu Linux?
What needs improvement?
What areas could be improved with Ubuntu Linux in your opinion?
Where can they continue to improve and where can they focus their energy moving forward regarding improvements?
What was my experience with deployment of the solution?
Since you mentioned it was easy to install, how long does it take to deploy the product?
Can one person complete the deployment?
How are customer service and support?
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it?
There is substantial documentation and community support available.
Which solution did I use previously and why did I switch?
What would you say are some main differences between Ubuntu Linux and other Linux products that you have used?
What about the implementation team?
Are you the only one who is maintaining it, or how many people maintain the product?
What was our ROI?
Can you describe any cost savings or productivity boosts you have realized by using Ubuntu Linux?
What's my experience with pricing, setup cost, and licensing?
What are your thoughts on how Ubuntu Linux is priced?
Which other solutions did I evaluate?
Is CentOS something you used recently in the last year?
What other advice do I have?
Do you still have experience with Windows and Linux products?
Which Linux products are you familiar with? Is it Ubuntu Linux, SUSE, Rocky, or some others?
Does it require a lot of maintenance?
How does Ubuntu Linux support your AI or machine learning projects?
Would you recommend Ubuntu Linux to others and why?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 13, 2025
Flag as inappropriateEnsures a seamless and secure environment for development with exceptional integration and support
Pros and Cons
- "Ubuntu Linux is the most secure option on the market."
What is our primary use case?
I have been using Ubuntu Linux as the primary operating system for our developers and many people we work with.
What is most valuable?
Ubuntu Linux is the most secure option on the market. For business-focused people, a Mac is preferred, but for developers, Ubuntu Linux is better. Ubuntu Linux's good desktop experience makes it easy to use even if you are not comfortable using the command line. It has excellent integration with development tools, including CI/CD and Atlassian products. Most of our code development occurs on Ubuntu Linux, and it integrates deeply with development pipelines, making it straightforward to manage. Additionally, Ubuntu Linux's parent company provides canonical pipelining for machine learning, ensuring compatibility and efficiency.
What needs improvement?
In the past, OpenOffice was a pain point on the Ubuntu Linux side, but now, because everything has moved to online platforms like Google Cloud or Microsoft Cloud, it's not a problem anymore.
For how long have I used the solution?
I have been working with Ubuntu Linux for approximately fifteen years.
What do I think about the stability of the solution?
Ubuntu Linux is very stable. It works as expected without any major issues.
How are customer service and support?
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product was considered for machine learning, but not directly.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are a no Windows company, using Mac or Ubuntu Linux only.
How was the initial setup?
I have deployed Ubuntu Linux hundreds of times. It can take from an hour to a few days depending on the server. However, scaling is straightforward without any issues.
What other advice do I have?
Keep my review anonymous. I rate Ubuntu Linux as a ten out of ten; it's a perfect tool with no issues. The overall solution is rated ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 28, 2025
Flag as inappropriateDepartment Leader: Project Leadership Production Compact at a manufacturing company with 10,001+ employees
A highly stable and scalable solution that can be useful for running applications
Pros and Cons
- "The product’s stability is valuable."
- "The user interface must be more user-friendly for non-technicians."
What is our primary use case?
We use the solution as a file server. We also run some applications.
What is most valuable?
The product’s stability is valuable. The interface is okay.
What needs improvement?
The user interface must be more user-friendly for non-technicians.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We have more than 100 users.
Which solution did I use previously and why did I switch?
I have used Windows. I switched to Ubuntu because of its stability.
How was the initial setup?
The setup is easy for our technicians. The deployment takes one week. The product is cloud-based.
What about the implementation team?
We deployed the solution in-house. We have technicians.
What was our ROI?
Stability is very important to us.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Architect at a computer software company with 51-200 employees
Managing tasks and troubleshooting errors is straightforward thanks to its user-friendly interface and comprehensive error alerting system
What is our primary use case?
We use Ubuntu Linux to manage various services, such as installing software like Python, PHP, and other server-side applications. Additionally, we install .NET and web applications using PHP, NGINX, and MySQL.
What is most valuable?
Ubuntu Linux stands out compared to others in terms of performance. Its smooth operation and ease of use make it a preferred choice for many users. With Ubuntu, managing tasks and troubleshooting errors is straightforward thanks to its user-friendly interface and comprehensive error alerting system. Ubuntu is an open-source platform that allows easy access to error logs, making identifying and addressing issues simple.
What needs improvement?
Ubuntu Linux is good for one to two years. We can easily identify the line numbers and everything we could be able to see. Additionally, we have stable and standard paths for root directories, so we can easily remember those folder setups.
For how long have I used the solution?
I have been using Ubuntu Linux for six years. We are using the V18.04 and V20.04 of the solution.
What do I think about the stability of the solution?
We haven't experienced any downtime till today. I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We are using ECS for our backend, running ECS instances exclusively. Depending on the task requirements, we can easily scale up without limitations.
Around 15k users are using this solution. It is on autoscaling. We are maintaining load balancer. Whenever it writes automatically, it will spin up additional added sources.
How was the initial setup?
The initial setup is simple and takes 10-15 minutes to complete. We can do it by simple commands. When writing a simple ML file, we can employ uncomplicated syntax. With Docker Hub, we can readily retrieve this operating system, and through simple commands, installation can be automated, upgrading to the latest version seamlessly.
What about the implementation team?
The solution is in the dedicated hosting. We spin up training instances by writing simple comments.
What's my experience with pricing, setup cost, and licensing?
The product is free of cost.
What other advice do I have?
Typically, we disable automatic updates for production services. However, we enable auto-updates on our side in development environments. Even for free servers, we do not allow automatic upgrades for any new changes. This is because it may take some time to reflect, and sometimes the server fails health checks.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Freelance Software Engineer + Director of a company at a outsourcing company with 1-10 employees
Has a good support system for loading databases
Pros and Cons
- "It has a good support system for loading databases."
- "The support can be improved."
What is our primary use case?
I have used the solution for creating databases.
What is most valuable?
It has a good support system for loading databases.
What needs improvement?
The support can be improved.
For how long have I used the solution?
I have been using Ubuntu Linux for a year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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