The solution is used for sandboxing and testing. We also have our production servers in Linux sometimes.
Information Security and Compliance Officer at Carnation
A stable solution that is easy to access and deploy and has a helpful community of users
Pros and Cons
- "The integration with other solutions like Apache is valuable."
- "The vendor must provide an official support team."
What is our primary use case?
How has it helped my organization?
The product is easy to access and deploy. There are a lot of communities that help administrators with any challenges. Good support is available over the Internet. It is quite helpful for creating any server. Many communities are working on the upcoming advanced features and making them easier for the end users.
What is most valuable?
The integration with other solutions like Apache is valuable.
What needs improvement?
Official support is low. We’re mostly dependent on community users. The vendor must provide an official support team. Administration is a challenge. We need good skills for implementation.
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Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?
I have been using the solution for 10 to 12 years.
What do I think about the stability of the solution?
The product is quite stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The tool is scalable. I rate the scalability a nine out of ten. We usually publish our web servers on it. It is for production purposes. Five to six people from our organization are working on Linux administration. We also have developers developing applications on it.
Which solution did I use previously and why did I switch?
We used CentOS. CentOS is now decommissioned, so we moved to Ubuntu Linux.
How was the initial setup?
I rate the ease of setup a seven out of ten. Ubuntu is a command-line tool. It will be a bit of a challenge for new users. The cloud deployment takes four to six hours. If we already have VMs on-premise, we can deploy them in four to six hours. We just need to install an image and build it in. Nowadays, we have readymade images available as a container. It hardly takes one hour to get the server up and running. One person is enough for the deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is open-sourced.
What other advice do I have?
If someone wants to create cheap servers, Ubuntu Linux is the best choice. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Technical Manager at PT.Prima Sarana Solusi
An easy-to-use solution for desktops, MCE with Kubernetes platform but lacks support, stability and scalability
Pros and Cons
- "Ubuntu Linux is easy to start, and MicroK8s is easy to deploy. Plug into the back-end storage and networking is also easy. It is good to start with 3-4 nodes, but hard to scale. For production grades like 20 or 100 nodes, we go with the RedHat for on-premise."
- "The support team is not good and needs to be improved. The user community is excellent and helpful, but some questions are unanswered. Also, stability and scalability could be improved."
What is most valuable?
Ubuntu Linux is easy to start, and MicroK8s is easy to deploy. Plug into the back-end storage and networking is also easy.
It is good to start with 3-4 nodes, but hard to scale. For production grades like 20 or 100 nodes, we go with the RedHat for on-premise.
What needs improvement?
The support team is not good and needs to be improved. The user community is excellent and helpful, but some questions are unanswered. Also, stability and scalability could be improved.
For how long have I used the solution?
I have been using Ubuntu Linux as an end user for six years.
What do I think about the stability of the solution?
The tool could be more stable.
What do I think about the scalability of the solution?
The product’s scalability is not better. RedHat is better. We’ve more than ten users using this product. We plan to increase the usage when there is a requirement or specification.
How was the initial setup?
The initial setup is easy. Deploying OS is fast and takes less than a day.
We can do the installation on a small scale without consultants, but when it comes to scale.
Ubuntu is an OS. You need the specification, storage, network, IP, etc., and deploy it by orchestration or just do the standalone installation infrastructure.
What's my experience with pricing, setup cost, and licensing?
If the customer wants to start, there is no license required. It is all free, but they must purchase the production license.
What other advice do I have?
Mostly, the product is on-premise, but in some cases, we managed to deploy applications in the cloud.
The solution is easy and simple to start because of complete documentation. When you go for production, we must purchase the hardware and OS license.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Information Technician Specialist at Self-Employed
Secure open-source platform ideal for coding and cybersecurity tasks
Pros and Cons
- "It's an open-source and free platform, which makes it accessible and useful."
- "One thing I've noticed is network connectivity issues where packets are sometimes lost."
What is our primary use case?
I use Ubuntu Linux for program coding and for some security tasks. I practice cybersecurity on it to identify weaknesses and vulnerabilities.
What is most valuable?
Ubuntu is a very secure and perfect operating system. It's an open-source and free platform, which makes it accessible and useful.
What needs improvement?
Currently, I'm just practicing with Ubuntu, so I haven't delved deeply enough to give a definitive answer on what needs improvement. However, one thing I've noticed is network connectivity issues where packets are sometimes lost. Also, there are difficulties when using graphical interfaces, but this might be due to my system's limitations.
For how long have I used the solution?
I have been using Ubuntu Linux for personal use for the last two years.
What do I think about the stability of the solution?
I have not faced any stability issues, crashes, or downtimes as a personal user.
How was the initial setup?
The initial setup of Ubuntu is simple. It involves booting from a USB, selecting region and time, and then setting up the partitions before the installation process completes.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is open-source and free to use, which makes it cost-effective.
What other advice do I have?
Ubuntu is an open-source platform, which makes it a free and accessible choice. If someone asks me, I would recommend saying goodbye to Windows and switching to Ubuntu.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 16, 2024
Flag as inappropriateConsulting & Solutions, BA/BD in Enterprise IT on Open Source, Red Hat & EDB at KEEN AND ABLE COMPUTERS PVT LTD
Customizable product with robust security features
Pros and Cons
- "Since Ubuntu is freely available for download and use, there is virtually no investment required, resulting in a high ROI."
- "The main challenge is restoring the system from a crashed state, which can be complicated for non-technical users."
What is our primary use case?
The product serves as an essential operating system for starting a PC. Once the system is up, users can install applications, browse the internet, and perform various tasks. It serves as the foundation for daily computing activities.
How has it helped my organization?
The primary benefits of using Ubuntu include its reliability, security, and cost-effectiveness. It provides a robust operating system foundation for various computing tasks, making it an invaluable tool for both personal and professional use.
What is most valuable?
Apart from a subscription based pricing, the product's free version is highly useful, offering multiple graphical user interface (desktop environments) options. Ubuntu can be installed on server (server verion), workstation & standard PC, also it is available as Ubuntu terminal environment on Windows with Windows Subsystem for Linux (WSL). This caters to a wide range of system and user needs. Its Linux-based nature makes it preferred among technical professionals, including developers and network administrators.
What needs improvement?
The main challenge is restoring the system from a crashed state, which can be complicated for non-technical users. However, with experience, this becomes more manageable.
For how long have I used the solution?
I have been working with Ubuntu for around six to seven years.
What do I think about the stability of the solution?
The platform is stable.
What do I think about the scalability of the solution?
The platform is scalable. It is used by all users in my organization, totaling around 200 executives who use Ubuntu for learning. Developers primarily use it daily for various tasks.
How was the initial setup?
The setup process for the product is straightforward, offering both graphical and non-graphical installation options. Improvements could include bug fixes, enhancements, and upgrades, which are typically addressed in future releases.
What about the implementation team?
Implementing Ubuntu is easy and can be done in-house without the need for external support. Creating a bootable USB installer and following the installation process is typically all that's required.
What was our ROI?
Since Ubuntu is freely available for download and use, there is virtually no investment required, resulting in a high ROI.
What's my experience with pricing, setup cost, and licensing?
Ubuntu is essentially free to download and use, making it accessible to anyone without the need for licensing costs.
What other advice do I have?
The highly secure and customizable product makes it a preferred choice for regular users and hackers. Its open-source nature allows for extensive customization, while its robust security features protect against various threats.
Its reliability makes it suitable for both personal and enterprise use.
The product is excellent for individuals or organizations seeking a free and reliable operating system. It is well-suited for technical users, developers, and those working in data centers or network environments.
I rate the product a nine out of ten for its overall performance and reliability.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at SAPEC
A highly stable solution that can be used to design telecommunication equipment
Pros and Cons
- "The most valuable feature of Ubuntu Linux is the price because we don't need to pay as it is used for selling equipment."
- "The solution's initial setup is complex, and its technical support is not very good."
What is our primary use case?
We manufacture special telecommunication equipment, and we use Ubuntu Linux to develop our system and design our equipment.
What is most valuable?
The most valuable feature of Ubuntu Linux is the price because we don't need to pay as it is used for selling equipment.
What needs improvement?
The solution's initial setup is complex, and its technical support is not very good.
For how long have I used the solution?
We have been using Ubuntu Linux for the last one year.
What do I think about the stability of the solution?
Ubuntu Linux is a very stable solution.
What do I think about the scalability of the solution?
Around two to five users use Ubuntu Linux in our organization.
I rate the solution an eight out of ten for scalability.
How are customer service and support?
The solution’s technical support is not very good.
How was the initial setup?
The solution's initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
We don't pay a licensing fee for the solution.
What other advice do I have?
I would recommend Ubuntu Linux to other users.
Overall, I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT manager at Koleksiyon
A free tool that can be considered a very trustworthy product with a straightforward setup phase
Pros and Cons
- "The most valuable features of the solution are that it is a very free tool and serves as a very trustworthy product."
- "There are certain shortcomings related to the product's frequency of updates. From an improvement perspective, my company expects the solution to offer less frequent updates."
What is our primary use case?
SAP connects with Ubuntu Linux, which supports PostgreSQL, which helps connect and authenticate libraries. You can use the tool to get a printout of a picture on the backside of the paper, which may consist of a depiction of production if you send it to a printer via Linux platform.
What is most valuable?
The most valuable features of the solution are that it is a very free tool and serves as a very trustworthy product.
What needs improvement?
Ubuntu Linux requires no improvement or changes since it has been working in excellent condition for the past twenty years.
There are certain shortcomings related to the product's frequency of updates. From an improvement perspective, my company expects the solution to offer less frequent updates.
For how long have I used the solution?
I have been using Ubuntu Linux for twenty years. In my company, the current version of the product is almost ten to fifteen years old. My company did not find any reason to switch to the latest version of the product as the version we use is good.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Though my company was not required to use the scalability features of food by the solution, I believe that it is quite good.
Two or three people in my company use the solution.
My company has no plans to increase the number of uses of the solution.
How are customer service and support?
I have never interacted with the solution's technical support.
Which solution did I use previously and why did I switch?
My company previously used an HCI operating system but moved to Ubuntu Linux since the former was expensive to operate.
How was the initial setup?
The product's initial setup phase was very straightforward.
The solution can be deployed in ten to fifteen minutes.
Two technical people can work separately without much interaction to take care of the solution's deployment and maintenance phases.
What about the implementation team?
A consultant for SAP helped my company with the product's implementation phase, which took about an hour.
What was our ROI?
I have experienced an excellent return on investment from the use of the solution.
What's my experience with pricing, setup cost, and licensing?
There are no payments to be made towards any licensing costs attached to the solution.
What other advice do I have?
I suggest that those planning to use the solution migrate their complete enterprise software to Ubuntu Linux, as it is a really good product.
I rate the overall product a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at ProQuanta
An eay-to-use solution with pro security features and packages
Pros and Cons
- "The tool's valuable feature is its pro security features. I also like the way it serves the infrastructure. The main thing is that each new update or version ensures it comes out with zero vulnerabilities—no high, medium, or low vulnerabilities."
- "I want more insights and security features in the pro version, specifically activities and vulnerabilities. When releasing a new version, it's crucial to ensure no vulnerabilities. Sometimes, a new version may have minor vulnerabilities, like one medium and one low. These typically take about two weeks to resolve. More regular patching, especially addressing security vulnerabilities, is essential to improve."
What is most valuable?
The tool's valuable feature is its pro security features. I also like the way it serves the infrastructure. The main thing is that each new update or version ensures it comes out with zero vulnerabilities—no high, medium, or low vulnerabilities.
Ubuntu Linux's main benefits are its ease of use and the large number of available packages. Additionally, it benefits from regular patching.
What needs improvement?
I want more insights and security features in the pro version, specifically activities and vulnerabilities. When releasing a new version, it's crucial to ensure no vulnerabilities. Sometimes, a new version may have minor vulnerabilities, like one medium and one low. These typically take about two weeks to resolve. More regular patching, especially addressing security vulnerabilities, is essential to improve.
For how long have I used the solution?
I have been using the solution for many years.
What do I think about the stability of the solution?
I rate Ubuntu Linux's deployment an eight out of ten. We encountered some version issues.
What do I think about the scalability of the solution?
I am quite happy with the tool's scalability. My company has 50 users who use it regularly.
How are customer service and support?
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and they were all resolved within two days. So, I'm quite happy with them.
Which solution did I use previously and why did I switch?
We work with Alpine Linux and offer them to enterprises as well. Compared to other operating systems, Ubuntu Linux is easier to use and has more up-to-date packages. It also has more packages in the repository. However, Ubuntu Linux sometimes bundles many unnecessary packages, making it difficult to strip down the OS to make it more secure.
How was the initial setup?
Ubuntu Linux's deployment is easy. We usually spin it up with scripts. We have many scripts for various tasks, including updates and backups, and it didn't take much to put them together. We spend less than half an hour to get a basic setup, and then we can deploy within minutes. We have about two employees handling maintenance and patching on a yearly basis for many applications. That's more than sufficient.
What other advice do I have?
I rate the overall product a nine out of ten. I would recommend it to other companies and users. It's a very good OS, although it sometimes requires some effort to deploy applications.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Manager at Licent
Easy-to-use product with a simple setup process
Pros and Cons
- "It has a nice user interface and provides frequent updates."
- "The product could be compatible with Microsoft."
What is our primary use case?
We use Ubuntu Linux in development environments, specifically for testing purposes, as it can be a versatile alternative to Windows in various scenarios.
What is most valuable?
The platform is easy to use compared to Windows.
What needs improvement?
The product could be compatible with Microsoft.
What do I think about the stability of the solution?
I rate the platform's stability a ten out of ten.
Which solution did I use previously and why did I switch?
We used SUSE Linux a long time ago.
How was the initial setup?
The initial setup process is simple and takes a few minutes to complete.
What about the implementation team?
We can implement the product in-house.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is an open-source product that is free to use.
What other advice do I have?
I recommend Ubuntu Linux to others and rate it a ten out of ten. It has a nice user interface and provides frequent updates. I advise others to install and try using it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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