We pretty much use it to run everything that we have at the moment.
Head, Information Systems and Technology at a tech services company with 201-500 employees
Free and open source enterprise solution
Pros and Cons
- "For us, OpenStack is awesome. We want something that will be much simpler than a broad and complicated solution."
- "In terms of what could be improved, I would say management and storage. Mostly, the storage mechanism."
What is our primary use case?
What is most valuable?
For us, OpenStack is awesome. We want something that will be much simpler than a broad and complicated solution.
What needs improvement?
In terms of what could be improved, I would say management and storage. Mostly, the storage mechanism. There have been some subsequent versions that have improved on this. But I'm talking about the version that we are currently running. We are aware that there have been some subsequent versions that have addressed this challenge.
For how long have I used the solution?
I have been using Ubuntu Linux between six and 10 years, and I joined the company about three years ago.
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
What do I think about the stability of the solution?
In terms of stability, it has been very stable.
How are customer service and support?
Because the version we are running is the community version, we are on our own. We rely on information available in the community to address support cases. I heard that there was going to be some training at some point. For now, we pretty much manage it by ourselves. But we've not really had any cause for support. Because of how very broad the solution is, you need some substantial budgets to be able to manage it.
What other advice do I have?
On a scale of one to ten I would rate Ubuntu Linux an eight.
Off the top of my head, I would advise to check out the management of the storage.
Also, the UI can always be improved.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Product Manager at a tech services company with 51-200 employees
Great customization, good stability, and very good documentation
Pros and Cons
- "The setup is fairly easy."
- "There are some drivers that are not there encoded, however, I thought that was pretty normal. They could be more comprehensive."
What is our primary use case?
We primarily use the solution as an operating system.
What is most valuable?
The customization of the solution is its most valuable aspect.
The solution offers good documentation.
The setup is fairly easy.
The solution's pricing is overall pretty good.
What needs improvement?
Right now, the solution is working quite well for us. I can't think of a feature that is lacking.
There are some drivers that are not there encoded, however, I thought that was pretty normal. They could be more comprehensive.
For how long have I used the solution?
I've been using the product only for about a few months at this point.
What do I think about the stability of the solution?
The solution is stable. It's reliable. We don't seem to have any issues with bugs and glitches. It doesn't crash or freeze
What do I think about the scalability of the solution?
We've never tried to scale the solution. I wouldn't be able to comment on its scalability.
We have 30 to 40 people on the solution currently.
How are customer service and technical support?
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves. There is pretty good documentation available, and in that sense, we're satisfied with the level of information we can find to help us navigate the solution.
How was the initial setup?
The initial setup was not complex. It was quite straightforward. However, we don't use it in any complicated way.
Deployment is very fast. It only takes about an hour or so to set up.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is pretty fair.
What other advice do I have?
We're on the latest version of the solution.
I'd recommend the solution to other users.
I'd rate the solution eight out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Has a simple interface and it's easy to use but it is lacking enterprise features
Pros and Cons
- "Ubuntu has a good interface, it is easier to use than other distribution such as CentOS or Red Hat. It's suitable for beginners who want to start learning Linux. It has a simple interface and it's easy to use."
- "Ubuntu should create some specific features, like Red Hat. Red Hat has provided many features for open-source, like FreeIPA."
What is our primary use case?
Some of my customers use Red Hat, some of them use Debian, and some of them use Ubuntu. Ubuntu is popular for ordinary customers and some of our clients use Ubuntu. I have experience with most main distributions, such as SUSE, Ubuntu, Red Hat, CentOS, and Debian.
How has it helped my organization?
A Majority of my customers would rather be Using CentOS, RHEL, and OLE but also some are looking for easier interface and simplicity. it suitable for newcomers and desktop users. What appeals to me about it is that you wouldn't have trouble with your drivers.
What is most valuable?
Ubuntu has a good interface, it is easier to use than other distribution such as CentOS or Red Hat. It's suitable for beginners who want to start learning Linux. It has a simple interface and it's easy to use. Ubuntu is suitable for someone looking for a desktop Linux.
What needs improvement?
I prefer to use Debian instead of Ubuntu because Debian is the main distributor. Debian is more stable than Ubuntu. In some projects, I have had some problems with Ubuntu Linux. I finally figured out the root cause. It goes back to repositories. On Ubuntu, you can use main repositories and the source of a package that you install from. If you change repositories, you will get trouble and have difficulties with Ubuntu.
Ubuntu should create some specific features, like Red Hat. Red Hat has provided many features for open-source, like FreeIPA. I can centralize the management and policy management. It's very good, like Microsoft. That has an active directory, a special directory service for the customers.
I'm looking for enterprise features. I'm looking for specific features in the storage area, in the file system area. I'm looking for management solutions, integration solutions, like SUSE and Red Hat.
For how long have I used the solution?
I have been using Linux for more than eighteen years.
What do I think about the stability of the solution?
Because of some cutting edge packages, I think stability is good. Sometimes you need software that is not in the main repositories. Ubuntu tries to involve new software in their repositories.
What do I think about the scalability of the solution?
I think there isn't a difference between Ubuntu and other distributors. If you have enough experience in Linux, you can implement most solutions, and there aren't any specific features between most of the major Linux.
I have been working with several companies that use Linux in their office but they use Linux servers and most of them use Oracle Linux or CentOS and some of them use Debian. Some employers in these companies use Ubuntu so there are not very many users.
How are customer service and technical support?
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on our experience, internet forums, and many papers that you can find everywhere about Linux.
The problems we would encounter would depend on the service we're working on. I implemented FreeIPA for some of my customers and I had some problems with the installation process. The main Ubuntu documents couldn't help me anymore. I had to look for extra documents on the net. I can resolve it from Red Hat or even Debian documents. It takes a reasonable amount of time to find a solution.
Which solution did I use previously and why did I switch?
Don't change main repository of Ubuntu otherwise, you will get trouble.
How was the initial setup?
The initial setup is very simple but not as simple as Mint. In the desktop area, Mint Linux is easier than Ubuntu Linux. Statistics show that Mint is more popular than Ubuntu but the setup is not difficult compared with Red Hat or another distributor.
What about the implementation team?
All of my projects have been done by the internal team.
What was our ROI?
It is not easy to find out ROI for such a solution but you don't have to pay for buying and most of the time for support.
What's my experience with pricing, setup cost, and licensing?
All of them are free most of the time if you have good Linux admins.
Which other solutions did I evaluate?
I have been working on many Linux Distro till now. I evaluate the new release of the main distros to find out new features.
What other advice do I have?
I would rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a tech services company
Works well for small systems and has good value
Pros and Cons
- "The initial setup is simple."
- "If I run an application, I need it to show up in Microsoft, so Microsoft can run in Ubuntu. It needs to connect better with Microsoft products."
What is most valuable?
It's a very stable and very popular solution.
What needs improvement?
If I run an application, I need it to show up in Microsoft, so Microsoft can run in Ubuntu. It needs to connect better with Microsoft products.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable. We have 10 users at the moment. We plan to increase usage.
How are customer service and technical support?
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Which solution did I use previously and why did I switch?
We've only ever used Microsoft products. But Microsoft is very expensive, and the system is complicated.
How was the initial setup?
The initial setup is simple.
What about the implementation team?
We had a consultant assist in the implementation. We need 15 people for deployment and maintenance.
What other advice do I have?
I would advise using the solution because it's a very stable system and very fast and you are charged no money for using them.
My number one choice, for the work I do, is Red Hat, but it's very expensive. Number two is Ubuntu, which works for small systems and has good value.
I think that Ubuntu offers more than Microsoft. Microsoft is no good. There are lots of versions of Windows, but many errors and there's no stable system.
I would rate this solution 2 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Director at Dynamic Tomorrow
Enables us to easily install new packages and to have recent packages available
Pros and Cons
- "There are many features I like about this solution, but one that stands out, is that it allows me to easily install new packages and to have recent packages available."
- "I am really very satisfied with this solution. However, one thing that I would like to see improve, is to have better support for multiple screens with multiple resolutions. For me, that is the most important feature."
What is most valuable?
There are many features I like about this solution, but one that stands out is that it allows me to easily install new packages and to have recent packages available.
What needs improvement?
I am really very satisfied with this solution. However, one thing that I would like to see improve, is to have better support for multiple screens with multiple resolutions. For me, that is the most important feature.
For how long have I used the solution?
We've been using Ubuntu Linux ( /products/ubuntu-linux-reviews ) for about ten years now.
What do I think about the stability of the solution?
Ubuntu Linus has always been very stable for us.
What do I think about the scalability of the solution?
This solution is very scalable on the server with some add-ons like like containers, Docker containers and kubernetes. We are a relatively small development company with only three staff members. But I've installed this for customers with hundreds of users supported by the Ubuntu server.
How are customer service and technical support?
I've never had to use their technical support, so that just shows how good the product is.
Which solution did I use previously and why did I switch?
I used Debian before, but newer versions and solutions are out there and we've decided to start using Ubuntu Linux instead.
How was the initial setup?
When I first installed it, it was fairly easy. But when I installed it onto my new laptop, it was rather complex because it involved adding all the drivers.
What's my experience with pricing, setup cost, and licensing?
I use the free version, so I don't have any license fees.
What other advice do I have?
I will give this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at j5 Software South Africa
A stable, user-friendly solution that has good standardization, visualization, and package management
Pros and Cons
- "I think Ubuntu's main strength, as opposed to using the other Linuxes, has been its ability to encourage user feedback."
What is our primary use case?
We're using Ubuntu in a number of different ways and I even have a server for the main controller that's running Ubuntu so that people can authenticate and do various other things internally. I started using Linux a very long time ago and it wasn't Ubuntu. Ubuntu just happened to be the friendliest, nicest solution out there. It is also the easiest to sell to other people.
One of the things I like about this solution is that you can leave it without having to boot into a rescue mode at one of your servers. You don't have to change permissions or go through nightmarish scenarios to solve technical issues.
What is most valuable?
The most valuable features of this solution are standardization, visualization, and package management. I also like their videos.
Ubuntu is following mainline Linux, and what Ubuntu really does well is packaging it well so that you've got a really turnkey desktop or service solution. Their stuff is pretty good as far as it goes. I've enjoyed using the product because of those things.
What needs improvement?
I would love to see more, open documentation and a bigger ecosystem. I think Ubuntu's main strength, as opposed to using the other Linuxes, has been its ability to encourage user feedback. I think that's something that can always be improved. So it's just about keeping that open and increasing the certainty in IT because IT needs to know what we're going to stick with. When you decide to make an architectural change, it may be better to get community feedback first, and maybe then announce it in a different way. I don't think it's very technical and the community feedback route should be looked at or be improved.
They might also add additional features, like something to tweak the home desktop a little bit for new users.
For how long have I used the solution?
I've been using this solution for about thirteen years now, since 2006.
What do I think about the stability of the solution?
The solution is very stable and the long term support releases have been great. It is always a very good idea to read what's happening and not to switch over too quick. We have products that we put out that we build, so we also have to make sure that all the libraries around that product are going to be working the same before we even start to use it. So the stability is fantastic. We've been very happy about the long term support release and we've hardly had any problems at all.
What do I think about the scalability of the solution?
Ubuntu Linux is built to scale well. We are currently running our entire infrastructure on it. So we've got virtual machine servers, word servers, and version control for code. And I've got an office with at least ten people using the desktop version.
I'm hoping that our software service will grow and then we will have much more server usage. We are part of a much bigger corporation with more than 20,000 employees in the active directory. So, we used to previously push Ubuntu much harder, but these days we just like to let people choose whether they want to use it. And we buy Ubuntu certified laptops for the people who want to use Ubuntu for enterprise. Linux is still a bit of a second class citizen on enterprise desktop, because of active directory dominance.
How are customer service and technical support?
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different technologies. But not without having to go through a very diverse ecosystem where there's a lot of solutions in place.
Which solution did I use previously and why did I switch?
I used Linux a few years back and then I moved from Linux onto Ubuntu in 2006. I liked the way Ubuntu community marketed itself. I like to use friendly solutions, and not solutions where elitist techno people make other people feel inferior.
What other advice do I have?
My advice to others would be to know what you really want. Ubuntu can be customized to exactly those functions. Depending on how you want to scale, for example, you might want to look at microservers, architecture, and how to connect it all up. And have your Ubuntu servers as small nodes or even containers. The solution offers many options, so if you're starting with Linux or Ubuntu, I would start with playing around in virtual machine space, seeing how the package management works, write some scripts, getting to know a little Bash. The solution is very secure and there is a lot of documentation available already.
I rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An impressive user experience with wide support for hardware devices
Pros and Cons
- "The most valuable feature is the user interface."
- "On the gaming side, things are happening but there are some games that should be ported to Ubuntu."
What is our primary use case?
I use this solution on my desktop.
What is most valuable?
The most valuable feature is the user interface. The user experience is really good.
What needs improvement?
On the gaming side, things are happening but there are some games that should be ported to Ubuntu. Gamers generally don't adopt Linux, and the choice is normally Windows.
What do I think about the stability of the solution?
The stability of this solution is ok. The previous version of this solution had some glitches. When I locked the system, I would come back and it would not unlock. I had to remotely log in and kill something before it would unlock. After the update it was ok.
What do I think about the scalability of the solution?
I haven't used Ubuntu as a server operating system. Obviously, Linux is scalable because we have been using Red Hat and other distributions, but with respect to Ubuntu, I haven't used it on the server side very much.
How are customer service and technical support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
We do not use Ubuntu Linux in our production environment. For production, we use Red Hat and similar ones, such as Oracle Enterprise Linux. On the server-side, we haven't introduced Ubuntu yet.
What other advice do I have?
With Ubuntu, I think the recent versions have pretty much everything in place. Some other operating systems may not take all of the hardware devices and drivers, but here it picks up most of the things, so I don't see anything wrong in there. The user experience is good, the interface is good. It's all good.
Being a desktop user, I can say that using this solution on a desktop is a very good choice. Ubuntu also supports a cloud-based installation, so it should be a good choice there as well.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at TMSoft ltd
A stable solution with an easy initial implementation
Pros and Cons
- "The solution is stable."
- "The solution could be better integrated with Microsoft."
What is most valuable?
I find the stability of the solution the most valuable aspect. It's also easier software than Microsoft Windows.
What needs improvement?
The portal for the active directory needs to be improved. I cannot include my work station as I want to the active directory to the Microsoft domain.
The solution could be better integrated with Microsoft.
For how long have I used the solution?
I've been using the solution for 2-3 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I cannot answer this question. I haven't tried to scale the solution. Directory as a workstation is used by a few hundred, but all servers are for Oracle databases. And that users work on Windows work stations, but with Oracle client issues, databases on the servers. But we don't plan to scale.
How are customer service and technical support?
We don't deal with technical support. If we need answers, we usually use the internet.
Which solution did I use previously and why did I switch?
We previously used 3BD and Oracle Linux. We switched because this solution is more user-friendly.
How was the initial setup?
The initial setup was pretty easy.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
I would rate this solution at 8 out of 10.
For me, its different user interfaces is not a good idea because sometimes it's hard to find the best interface. It's better to have one, but an excellent one. I think the stability is very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Ubuntu Linux Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
Oracle Linux
Red Hat Enterprise Linux (RHEL)
Rocky Linux
Windows Server
SUSE Linux Enterprise
CentOS
openSUSE Leap
Windows 10
Windows 11
Oracle Solaris
Kali Linux
Debian
Alpine Linux
Flatcar Container Linux
Google ChromeOS Flex
Buyer's Guide
Download our free Ubuntu Linux Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which would you choose - Ubuntu Linux or Oracle Linux?
- What operating system will be a good alternative for SLES?
- Oracle Linux or RHEL; Which Would You Recommend?
- What change management solution do you recommend for users to adapt to Windows 10 updates?
- What operating system do you use in your business?
- When evaluating Enterprise Linux, what aspect do you think is the most important to look for?
- What is the best Windows MSI installer?
- Which operative system would be a good alternative for DevOps?
- What features do you look for in an operating system?
- What operating system will be a good alternative for SLES?