We used this solution to do an integration between one of our PMS, property management systems. We integrated Opera and a cloud-based system. We use it as an interface between the Opera system, which is on a Windows server, and cloud bases system.
IT Assistant at Hotel 2 Fevrier
Highly reliable, scalable, and easy to install
Pros and Cons
- "The solution is stable and performing very well."
- "There should be more integration with other operating systems applications."
What is our primary use case?
What needs improvement?
There should be more integration with other operating systems applications. It would be beneficial if there was a way to install Mac OS software on Linux. They could create a software patch to be able to have most of the unique Mac OS applications run on it, not Windows applications. They need to create something more user-friendly.
Additionally, there is a lack of functionality compared to other operating systems.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable and performing very well. When we an issue once and there was no need to restart it completely, you just needed to log in, see the log file, and fix the issue, it is very simple. It is more scalable than Windows systems. With Windows systems, most of the time you need to restart the whole computer, or the whole server, to fix the issue. With this solution, you do not.
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Which solution did I use previously and why did I switch?
I used Windows and Mac OS.
How was the initial setup?
The installation was very fast.
What about the implementation team?
I did the implementation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
There is not a license needed for the solution. You only have to pay for technical support.
What other advice do I have?
I plan to keep using this solution in the future as long as it is still compatible with my PMS interface.
I would not recommend this solution to others because there is not enough support available. Most of my colleagues in my company are using software that does not support this solution. The majority of professional software packages are not supported on Linux. They need to find a solution to this problem.
I rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sr. System and Storage Administrator at a government with 51-200 employees
Reliable with a quick setup, but could be more secure
Pros and Cons
- "The solution has proven to be scalable. It can scale quite well."
- "It could always be a bit more secure."
What is our primary use case?
We primarily use the solution for web applications.
What is most valuable?
The solution is very flexible.
We've found the solution to be stable and the performance is reliable.
The solution has proven to be scalable. It can scale quite well.
The initial setup is pretty straightforward.
What needs improvement?
I have less experience with this solution than others, however, I can't recall specific improvements or features I would like to see.
It could always be a bit more secure. If they could continue to work on making it more and more secure in upcoming releases, that would be ideal.
For how long have I used the solution?
I've been using the solution for about two years or so at this point. It's been a while.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is good. It's reliable.
What do I think about the scalability of the solution?
The scalability potential of the solution is good. If a company would like to expand the solution, it can do so with relative ease. It's not hard.
We have about 50 people in total who are currently using the solution.
Whether we continue to use the solution or increase usage will depend largely on end-user requirements. It's not really up to us for the most part.
How was the initial setup?
The solution has been very easy to install. It's not overly complicated or difficult. it's pretty easy in general.
Normally, the deployment is pretty fast.
We have a technical team of two administrators that can handle any maintenance requirements.
What about the implementation team?
I can handle the implementation myself. I do not need to call on consultants or integrators. It can be managed in-house.
What's my experience with pricing, setup cost, and licensing?
We are not buying any licenses at the moment.
What other advice do I have?
We are simply customers and end-users. We don't have a business relationship with Unbuntu Linux.
We are using the latest version of the solution. I cannot recall the version number off-hand.
I would rate the solution at a seven out of ten overall.
I would recommend the solution to other organizations and other users. We've had a good experience overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Solution Architect at KIAN company
Can be used as a base operating system for clusters in containerized environments
Pros and Cons
- "It is easy to use, performs great, and is stable and scalable."
- "The Linux operating system is very traditional, and you need to use specific commands. I think that it can be improved to be more handy."
What is our primary use case?
I'm responsible for building and providing container environments, and, therefore, I need to install and configure Kubernetes clusters on Linux operating systems. We use Ubuntu as a base operating system for the Kubernetes cluster and container environments.
What is most valuable?
It is easy to use, performs great, and is stable and scalable.
What needs improvement?
I think they need to focus more on securing and hardening Ubuntu's operating system.
The Linux operating system is very traditional, and you need to use specific commands. I think that it can be improved to be more handy.
All operating systems in the world are moving toward simplicity, and Linux distribution should also be focused on simplifying the GUI and command line to provide a better experience for the users.
For how long have I used the solution?
I've been using Ubuntu and Linux systems for around three years.
What do I think about the stability of the solution?
I work with simple environments like a laboratory, and it is stable because there are no huge workloads on that server.
In general, I think Ubuntu servers are very stable for providing cloud native applications.
What do I think about the scalability of the solution?
I think that Ubuntu Linux is a scalable solution.
Which solution did I use previously and why did I switch?
We used Windows Server 2012 and 2016 before switching to Ubuntu Linux.
How was the initial setup?
Installation is very simple and straightforward, but if you want to install more than one server simultaneously, for the Linux distribution, you would need to use an automation server. However, if the Linux community provides specific tools built into Linux like, for example, WDS Microsoft, then you will be able to simultaneously install multiple Linux operating systems on multiple servers.
What other advice do I have?
In comparison to Red Hat, I think Ubuntu offers more security, scalability, and better performance, as well as better GUI and administration.
On a scale from one to ten, I would rate Ubuntu Linux at eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Solution Architect at Econet Wireless Zimbabwe
Easy to use, stable, and it can be used free of charge
Pros and Cons
- "Ubuntu is very easy to use and you can manage it on your own."
- "If the user interface were further improved then it would be better because more people would be able to use it."
What is our primary use case?
Ubuntu is a Linux operating system and one of the applications that it hosts is my SQL database.
What is most valuable?
Ubuntu Linux is very useful as an operating system.
It has got longer support than some Linux distributions for each version that comes out, so it's good for enterprise-level organizations.
Ubuntu is very easy to use and you can manage it on your own. Compared to other Linux distributions, it is more user-friendly.
What needs improvement?
If the user interface were further improved then it would be better because more people would be able to use it.
For how long have I used the solution?
I have been using Ubuntu Linux for approximately five years.
What do I think about the stability of the solution?
Ubuntu provides quite a stable environment.
What do I think about the scalability of the solution?
Ubuntu is scalable and we have approximately 10 users in our organization. It is very easy to scale up and there are no licenses involved. It is just a matter of upgrading your own hardware.
How are customer service and technical support?
We have not had any technical support issues.
Which solution did I use previously and why did I switch?
We have multiple versions of Linux distributions. The suitability for each, or which one we use, depends on the demand from the vendors and developers.
How was the initial setup?
It is very easy to install, and it will take approximately 30 minutes to complete.
What about the implementation team?
I have done some installations myself, although most of the setup was completed by our system administrator.
What's my experience with pricing, setup cost, and licensing?
It comes as free software, where there is an option for you to buy support licenses.
What other advice do I have?
Overall, I think that Ubuntu Linux is quite good. It is meeting our expectations and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer Manager at a university with 10,001+ employees
Easy to scale and update with good scalability
Pros and Cons
- "You can scale the solution quite well."
- "The solution has a bit of a learning curve. It's not too high, however, you do need to understand the solution to deploy it and work with it effectively."
What is our primary use case?
I'm using it for a file server and for MySQL servers. Those are my primary uses.
What is most valuable?
The solution is easy to install and easy to update.
You can scale the solution quite well.
What needs improvement?
The solution has a bit of a learning curve. It's not too high, however, you do need to understand the solution to deploy it and work with it effectively.
For how long have I used the solution?
I've used the solution for a while. I've used it extensively in the last 12 months at least, and over the last two years in general.
What do I think about the stability of the solution?
The stability is mostly pretty good. The only issue with stability was with power knocking out, and therefore I put a UPS on it. That seemed to solve any issues going forward. It doesn't crash or freeze. There are no bugs or glitches. It's quite good now.
What do I think about the scalability of the solution?
Linux offers very good scalability potential. If a company needs to expand it, it can do so.
I just use the solution for personal use. I don't have a big team using it.
How are customer service and technical support?
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
While I've been a Mac person since the Mac first came out in 1984, I've added Linux for my server items. I didn't really switch to anything else; I've just added onto what I already do.
How was the initial setup?
It's an operating system and when you install an operating system new, there are all sorts of things you have to go do and go read up on such as how do I do this and how do I do this? For me, it went very, very well, however, it's not something I can do in an afternoon. It took several days to get everything proper. However, it went well so there are no complaints at all in terms of the initial setup.
Which other solutions did I evaluate?
I can't speak to Unbuntu versus Red Hat or other Linux solutions, however, I am aware that some people use them.
What other advice do I have?
I'm using the solution more for myself. I'm just an end-user. I don't have a business relationship with Linux.
I'm using the latest stable version. If they publish a stable version and then they publish an experimental option, I won't use it. I'll stick with the stable option.
It's not something that you run on the cloud. It's what's behind cloud services. I've got an Ubuntu machine at home that I use regularly, but it is also my MySQL server and a file server, all in one box.
FileMaker, I know very well and MySQL, I'm learning quickly. Linux, I'm a beginner admin on it. I'm not in a position to make any comments pro or con enough, as I don't know enough about it to make a valid comment.
I'd rate the solution nine out of ten. I've been very happy with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Security at a computer software company with 501-1,000 employees
Open source, configurable, robust, and free
Pros and Cons
- "Some of the highlighted valuable features are that is based on Linux, configurable, functional, and robust."
- "Better integration between the interface of the software and the operating system itself would be a benefit in the future."
What is our primary use case?
We use the solution for internal application deployment.
How has it helped my organization?
Our SmartVista solution is based on Debian Linux, that is really similar to Ubuntu.
What is most valuable?
Some of the highlighted valuable features are that is based on Linux, configurable, functional, and robust.
What needs improvement?
Test automation and application maintenance could be improved.
Better integration between the interface of the software and the operating system itself would be a benefit in the future.
For how long have I used the solution?
I have been using the solution for 17 years.
What do I think about the stability of the solution?
The solution is stable, it is based on 20 years of history.
What do I think about the scalability of the solution?
I have found it to be scalable.
How are customer service and technical support?
The solution is open source and has no technical support.
Which solution did I use previously and why did I switch?
Yes, Red Hat 4, SuSe 6.3, . . . .fro the 90s. Because of functionality and easier management
What's my experience with pricing, setup cost, and licensing?
It is a free product.
What other advice do I have?
Since I have been using the solution for a long time I have used many version. Currently, I use 20.04, and previously versions 18.04 and 16.04. I would advise others to trust in open source solutions, they are really configurable and do not give up too early.
I would recommend this product.
I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Element Flux
Provides flexibility and freedom to do whatever you need to do and is highly stable and resilient
Pros and Cons
- "There is a lot of freedom and flexibility to install it really quickly. It is just very powerful in the sense that it doesn't take up as many resources to run as some of the other operating systems. It is open source, so it is free. There is no licensing fee. There is flexibility and freedom to do whatever you need to do. If you are familiar with the command line, you can jump on the command line and configure almost any part of the operating system that you want. If you are not comfortable with the command line, the graphical user interface has really improved ever since I started using Linux back in high school. It is really very simple to manage your settings and other things. You can also try out multiple desktop environments. As a matter of fact, on one of my laptops, I have installed five different desktop environments, and I can switch between them. If you don't like one, you can easily just install another one with a few commands, and you have got a whole new desktop right there, whereas, in Microsoft Windows or a Mac, you are just stuck with whatever they give you, and you have to wait until they sell you something else."
- "Like most Linux systems, they can just keep increasing support in Ubuntu for hardware systems. They can increase the number of drivers so that Ubuntu can work on more hardware. They have been improving greatly, but they can definitely keep doing that."
What is our primary use case?
I use it for everything. I literally use it for any activity that I would do on a computer. I use it for writing code, browsing the web, shopping, and streaming videos and music. I also use it for graphics editing and testing.
How has it helped my organization?
It has definitely improved the way I do things. There are so many people who are paying for products that they could use for free. In addition, there are bugs and issues that I hear about from other companies. With this solution, you can reduce the amount you spend in general on technology. Because Linux runs really well, your tech issues are also minimal, and you have to spend less on tech support.
What is most valuable?
There is a lot of freedom and flexibility to install it really quickly. It is just very powerful in the sense that it doesn't take up as many resources to run as some of the other operating systems. It is open source, so it is free. There is no licensing fee.
There is flexibility and freedom to do whatever you need to do. If you are familiar with the command line, you can jump on the command line and configure almost any part of the operating system that you want. If you are not comfortable with the command line, the graphical user interface has really improved ever since I started using Linux back in high school. It is really very simple to manage your settings and other things.
You can also try out multiple desktop environments. As a matter of fact, on one of my laptops, I have installed five different desktop environments, and I can switch between them. If you don't like one, you can easily just install another one with a few commands, and you have got a whole new desktop right there, whereas, in Microsoft Windows or a Mac, you are just stuck with whatever they give you, and you have to wait until they sell you something else.
What needs improvement?
Like most Linux systems, they can just keep increasing support in Ubuntu for hardware systems. They can increase the number of drivers so that Ubuntu can work on more hardware. They have been improving greatly, but they can definitely keep doing that.
For how long have I used the solution?
I have been using this solution for at least four years. I use it every day.
What do I think about the stability of the solution?
It seems to be really stable for me. The cool thing is that it is a journaled system versus Windows in which a lot of things are written into memory. They've improved on this quite a bit. If your computer crashes in the middle of updates or something like that, you can still easily access and go back to maybe what it was before you tried the update. Another thing that is really cool is that you can upgrade an entire distribution version. You can upgrade from version 18.04 to 20.04.
A lot of web servers are probably running on some version of Linux, such as CentOS, and these web servers sometimes can go on for years without the need to be restarted. They are very resilient.
What do I think about the scalability of the solution?
I am not really sure of a use case for scaling in Ubuntu. It is just an operating system. It is not like adding a server or something like that.
How are customer service and technical support?
I haven't used technical support at all. I have always used stack overflow.
Which solution did I use previously and why did I switch?
I was using Windows. I switched to Ubuntu because I was getting more into programming and I wanted something flexible.
With Windows, everything is loaded into memory when the operating system is started. Linux is a journaled system, which means that you actually have all of that RAM available to process applications and run your applications rather than just running the operating system. There are various things that I like about Linux in that regard. If the computer crashes, I literally can recover the documents. I know that this is now happening in Windows systems, but I used to see that a lot more in Linux.
How was the initial setup?
The initial setup was very straightforward. If you have it set up on a bootable USB drive, you just put it in the USB drive and then you can just watch for a few steps. You don't even have to be very tech-savvy in order to install it and set it up. It doesn't take a lot of know-how.
What's my experience with pricing, setup cost, and licensing?
It is open source, so it is free. There is no licensing fee.
What other advice do I have?
I would recommend this solution if you want a good resilient system, flexibility, and control over your operating system. You can upgrade without having to pay or even turning off the computer. You don't need to shut it down and install upgrades. You can literally upgrade to a newer distribution while using the computer for the most part.
I would rate Ubuntu Linux a nine out of ten because there is always room for growth.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Linux Administrator at a financial services firm with 10,001+ employees
This is complete; it's stable, fast and free
Pros and Cons
- "The solution is stable, fast and free."
- "Limited application support compared with Windows and MacOS."
What is our primary use case?
I support a group that works with artificial intelligence. I install the machines for them and they do the customization. Some use Python, some use Java, some use other languages. They install their own IDs, their own products, their own systems and I deal with the operating system and support it. I'm a lead Linux administrator.
What is most valuable?
This is an excellent solution, it's stable, fast and free. From an admin perspective, we don't have issues. The solution is complete.
What needs improvement?
For the beginner who might not be very comfortable with the tool, it can be frustrating. Like with any new solution, it's complex in the beginning. The solution has limited application support compared with Windows and MacOS. It's not an issue with the system itself, it's the choice of the company that makes the software. It's a marketing decision made by the manufacturer. Most games I run are designed to be run for Microsoft Windows. It doesn't run many softwares that we have online. You don't have many games on Linux, but Linux is not the problem, it's a choice the developer has made.
For how long have I used the solution?
I've been using this solution for 16 years.
What do I think about the stability of the solution?
The solution is stable, no bugs or glitches.
What do I think about the scalability of the solution?
The scalability is pretty good. I have around 50 users for the team that I help and have no complaints.
How are customer service and technical support?
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through most of the problems they're going to come across. It's hard to find anything negative about this product.
How was the initial setup?
The initial setup is quite straightforward. You download the software, copy to a USB flash drive, install, finish and that's it.
What other advice do I have?
If it's something that people are thinking about using, it's pretty straightforward. You don't have to worry about anything. If you're transitioning from something, run a lab, have a proof of concept.
I would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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