The solution provides digital use for end users. I'm the director of the company and we are customers of Ubuntu.
Director & CTO at TechnoInfotech
Great auto upgrade operating system with very good hardware performance
Pros and Cons
- "The auto upgrade operating system feature."
- "Ubuntu has better security and better production in comparison to Microsoft Windows and the hardware performance is better than Microsoft."
- "Lack of integration with other operating systems."
- "The product currently lacks interoperability with other operating systems like Windows."
What is our primary use case?
What is most valuable?
Ubuntu has better security and better production in comparison to Microsoft Windows and the hardware performance is better than Microsoft. The best feature of the solution is the auto upgrade operating system we get as a support from Ubuntu. The solution is good on the support level in several aspects; the web server, database management, security management, and viral management. Ubuntu is great on all of these.
What needs improvement?
The product currently lacks interoperability with other operating systems like Windows. This means that it's not possible to integrate with some of the popular Windows applications such as accounting, tax, financial accounting and bracket improvement. I'd also like to see a lighter version of this solution.
For how long have I used the solution?
I've been using this solution for 15 years.
Buyer's Guide
Ubuntu Linux
July 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We are a 15-person team using the product but we have deployed for organizations which have 100+ users. We use a three or four person engineering team for deployment. We plan to increase usage of this product.
How are customer service and support?
We have hardly needed to contact technical support. The solution has good documentation and a community forum for support.
Which solution did I use previously and why did I switch?
I've been using Red Hat and CentOS but I'm not comfortable with the operating system. With Ubuntu it was a lot quicker to get better security features or updated versions.
How was the initial setup?
Initial setup is very straightforward. It takes maybe 10-15 minutes. I carried out the deployment myself.
What's my experience with pricing, setup cost, and licensing?
We haven't gone for a support subscription. Ubuntu is very reasonably priced for anyone looking to use it.
What other advice do I have?
I would recommend Ubuntu in preference to Red Hat which has shifted to a very advanced engineering team. Ubuntu is for anyone who wants to start out. It's best to use it on the desktop and server. It's one of the reasons providers like Google and Amazon are giving reviews based on Ubuntu.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at TB
Using workstation features effectively with enhanced security
Pros and Cons
- "In terms of security, I am satisfied with Ubuntu Linux and I can rely on its security features more than I can with Windows."
- "The booting of Ubuntu Linux should be faster because I only have two minutes when I have calls, so it should complete more quickly."
What is our primary use case?
I use Ubuntu Linux as a workstation to check my emails, to connect to people, to use Teams, to send mails, and to browse everything, similar to how we use Windows.
I use Ubuntu Linux as a replacement for Windows for everything. I use Teams, emails, Zoom, AnyDesk, and UltraViewer on it.
What is most valuable?
For system administration, I find it useful to connect to my Linux servers directly from the command line, and I create my virtual machines using VMware Workstation.
In terms of security, I am satisfied with Ubuntu Linux and I can rely on its security features more than I can with Windows.
What needs improvement?
There might be some features or limitations I would want to see improved, but I cannot think of any specific ones right now. It is easy to use.
The booting of Ubuntu Linux should be faster because I only have two minutes when I have calls, so it should complete more quickly.
For how long have I used the solution?
I have been working with Ubuntu Linux for four years.
What was my experience with deployment of the solution?
I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.
What do I think about the stability of the solution?
I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.
What do I think about the scalability of the solution?
I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.
What other advice do I have?
I have not used Ubuntu Linux for AI as yet. My total rating for Ubuntu Linux is 9.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
July 2026
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
910,350 professionals have used our research since 2012.
Linux System Engineer at Graviton Research Capital LLP
Has an easy setup process, but the GUI needs improvement
Pros and Cons
- "Ubuntu Linux's most valuable feature is its open-source nature."
- "There is room for improvement, particularly in the GUI aspect of the product."
What is our primary use case?
We use the product for end-user applications and site management across workstations and servers within our environment.
What is most valuable?
Ubuntu Linux's most valuable feature is its open-source nature.
What needs improvement?
There is room for improvement, particularly in the GUI aspect of the product. We encounter issues while accessing GUI compared to Red Hat or CentOS. The simulation tools could be easy to use and facilitate efficient integration with remediation tools similar to Duo on CentOs.
For how long have I used the solution?
We have been using Ubuntu Linux for six or seven years.
What do I think about the stability of the solution?
The stability is better than that of other open-source platforms.
Which solution did I use previously and why did I switch?
We used Red Hat before.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
I recommend user-friendly options like Ubuntu or CentOS for those venturing into Linux for the first time. They provide easier configurations as well. They should also explore Rocky Linux, a free and open-source distribution similar to CentOS. They have a good open-source community. However, sometimes, it isn't easy to find resolutions. This particular area needs improvement.
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer / Team Lead at a computer software company with 11-50 employees
Scalable and stable operating system for running virtual machines, but its performance could still be improved
Pros and Cons
- "Stable and scalable Linux operating system that can test and run virtual machines."
- "The performance of this product could still be improved, as it's always good to improve on the performance of any product, no matter how satisfied you are with it."
What is our primary use case?
We are using Ubuntu Linux for testing some VMs.
What needs improvement?
I'm satisfied with Ubuntu Linux, but it's always good to improve on the performance of any product, including this one.
For how long have I used the solution?
I've been using Ubuntu Linux for two years now.
What do I think about the stability of the solution?
Ubuntu Linux is a stable system.
What do I think about the scalability of the solution?
Ubuntu Linux is a scalable solution.
How was the initial setup?
The initial setup for this solution took two days, and it is something that can be done by yourself.
What's my experience with pricing, setup cost, and licensing?
I'm not paying anything for the use of Ubuntu Linux.
Which other solutions did I evaluate?
I've evaluated Red Hat and Windows 10. I'm still using Windows 10, e.g. I'm using it in parallel with Ubuntu Linux.
What other advice do I have?
I'm using the latest version of Ubuntu Linux. I'm satisfied with this operating system.
We have four to five users of this solution within our organization.
I have not contacted the technical support for Ubuntu Linux yet, because I currently don't have any technical issues.
I'm rating Ubuntu Linux seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Security Architect at a comms service provider with 11-50 employees
Stable operating system with a straightforward setup and good patch management
Pros and Cons
- "Linux-based operating system with good stability, good patching, and a straightforward setup."
- "From a stability perspective, Ubuntu Linux is quite stable, which is the reason I'm using it at home for the lab, and when I deploy it, it's quite stable and I don't need to do anything else."
- "Ease of use and ease of deployment could still be improved in this system."
- "The system is already user-friendly, but what could be improved is its ease of deployment."
What is our primary use case?
I use Ubuntu Linux just for testing, e.g. as a workstation. I also use it for running some applications.
What is most valuable?
Ubuntu Linux is user-friendly. Patching and patch management for the system is also good.
What needs improvement?
The system is already user-friendly, but what could be improved is its ease of deployment. Its ease of use could also be improved.
For how long have I used the solution?
I've been using Ubuntu Linux for more than five years.
What do I think about the stability of the solution?
From a stability perspective, Ubuntu Linux is quite stable. This is the reason I'm using it at home, e.g. for the lab. When I deploy it, it's quite stable, and I don't need to do anything else.
How was the initial setup?
The initial setup for Ubuntu Linux was straightforward.
What about the implementation team?
I implemented the system myself, and it took me less than an hour to deploy it.
What's my experience with pricing, setup cost, and licensing?
The Ubuntu Linux version that I use is free. I just download it, install it on a VM, and that's it. It's because I don't require any support, so I don't need to pay.
Which other solutions did I evaluate?
I evaluated RedHat and Debian.
What other advice do I have?
I have a personal experience with Ubuntu Linux in virtual machines.
The system can be deployed on-premises or on cloud, and this will depend on the testing required. We usually use the latest version of Ubuntu Linux.
I'm not using the system in a production environment, so its scalability is not something I care about.
I have not contacted technical support for Ubuntu Linux. I fix any issues myself, e.g. I go to their website and find the answers online.
I can certainly recommend Ubuntu Linux to other people who may want to start using it.
I'm rating Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Architect and Team Lead at a computer software company with 10,001+ employees
Scalable, open-source, and quick installation
Pros and Cons
- "The solution is scalable, it is open-source, and can be developed. You are able to install it on many different systems."
- "I am very satisfied with Ubuntu Linux and I would recommend it to others."
- "Ubuntu Linux could improve by having more out-of-the-box functionality for common plug-and-play devices, such as printers. It's sometimes more difficult to plug-and-play printers with Ubuntu Linux. You need to work a bit and make some drivers work. They need to work a bit on plug-and-play devices."
What is our primary use case?
Ubuntu Linux is an operating system and we use it for day-to-day operations.
What needs improvement?
Ubuntu Linux could improve by having more out-of-the-box functionality for common plug-and-play devices, such as printers. It's sometimes more difficult to plug-and-play printers with Ubuntu Linux. You need to work a bit and make some drivers work. They need to work a bit on plug-and-play devices.
For how long have I used the solution?
I have been using Ubuntu Linux for approximately a few years.
What do I think about the scalability of the solution?
The solution is scalable, it is open-source, and can be developed. You are able to install it on many different systems.
Which solution did I use previously and why did I switch?
I have used Debian and Microsoft Windows previously.
How was the initial setup?
The installation of the Ubuntu Linux tool is approximately 10 minutes.
What about the implementation team?
I did the implementation of the solution myself.
What other advice do I have?
I am very satisfied with Ubuntu Linux and I would recommend it to others.
I rate Ubuntu Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IP/MPLS Engineer at a comms service provider with 1,001-5,000 employees
Secure and easy to deploy but there needs to easier to access online troubleshooting
Pros and Cons
- "The solution is very stable, it's great for security and it is very safe."
- "There aren't enough experts in my country to be able to help troubleshoot or to post answers to problems."
What is our primary use case?
We primarily use it for our personal applications. We use it in our day-to-day work.
What is most valuable?
It's easy to deploy. We can deploy it whenever we want.
It's great to use with the Linux system. They work well together.
If you know what you want to program, they make it very easy to do so.
The solution is very stable. It's great for security and it is very safe.
The installation process is simple.
What needs improvement?
We don't have enough information about this system. When we run into problems, we'd like for it to be more clear what a valid solution might be. For example, if I try to deploy a certain technology, I have to look all over the internet to figure out how to accomplish this. There aren't enough experts in my country to be able to help troubleshoot or to post answers to problems. I'm not sure if there are enough domestic or regional experts who know enough about the solution.
The interface could be better.
For how long have I used the solution?
I have used this solution for quite a long time. It's been more than five years.
What do I think about the stability of the solution?
The solution is quite stable. Its performance is good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
I'm not sure if the product is scalable. I haven't attempted to scale it and therefore could not accurately comment on that aspect.
We have the solution in different departments and on different servers. In our department, maybe five or six people use it.
How are customer service and support?
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
How was the initial setup?
I have found that the solution is
That said, it depends on the type of server that you are using. You need to ensure it has enough resources. The deployment is quick and we were able to do it in 30 minutes or so.
While we have a technical team of about 15 people in our department that can handle deployment and maintenance tasks, there are other departments and other people on different teams that can as well.
What about the implementation team?
I'm quite comfortable with the solution. I can handle the implementation process myself. I did not need the help of any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use and free to explore. People can go ahead and discover it and experiment with it.
What other advice do I have?
I would recommend the product to other users and other companies. It's a good solution in general.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre-sales Analyst at Algar Telecom
Dynamic solution with many applications and a user friendly interface
Pros and Cons
- "What makes Ubuntu easy to use is the large set of applications and the interface. The graphical interface is user friendly."
- "When installing software, an online interface has to be used and commands written to run the installation. The solution could be improved if it was possible to click twice in an icon for the installation process to begin."
What is most valuable?
What makes Ubuntu easy to use is the large set of applications and the interface. The graphical interface is user friendly.
What needs improvement?
When installing software, an online interface has to be used and commands written to run the installation. The solution could be improved if it was possible to click twice in an icon for the installation process to begin.
In the next release, I would like to be able to use Microsoft Office within Linux.
For how long have I used the solution?
.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, EPS at a healthcare company with 1,001-5,000 employees
Satisfactory performance, free, and easy to install
Pros and Cons
- "Its performance is valuable, and I am satisfied with it."
- "They can improve the interface and give it an appearance similar to the Windows 11 operating system."
What is our primary use case?
I am using it for my personal use. I am mainly using it for some experimental things.
I am using its latest version.
What is most valuable?
Its performance is valuable. I am satisfied with it.
What needs improvement?
They can improve the interface and give it an appearance similar to the Windows 11 operating system.
For how long have I used the solution?
I have been using it for eight years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We can scale it.
How are customer service and support?
I have never used their support.
Which solution did I use previously and why did I switch?
I have used Windows and Unix.
How was the initial setup?
Its initial setup is straightforward. If I remember correctly, it took around 10 to 15 minutes.
What about the implementation team?
I did it on my own.
What's my experience with pricing, setup cost, and licensing?
On a personal level, I'm using the free version.
What other advice do I have?
I would recommend it to others. I would rate it a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer - Cloud and datacenter at a media company with 1,001-5,000 employees
Helpful community for technical support
Pros and Cons
- "It is a widely used and stable solution. Community members can offer support and technical guidance."
- "Ubuntu is very widely used and you can easily get help and technical guidance from community members, and support for the hardware drivers is there."
- "For a broken Ubuntu system, you must do a new installation. There is no existing repair option."
- "One thing that could be improved is that there are no repair options for the existing Ubuntu installation."
What is most valuable?
There aren't exactly any particular features, but in general, it's the most compatible for us.
What needs improvement?
Up until now, I don't have any issues with Ubuntu, but one thing that could be improved is that there are no repair options for the existing Ubuntu installation. You can do a new installation, which is what I've seen, but you can't repair the broken existing installation, or recover from an OS that's broken down.
For how long have I used the solution?
I've been using it for that past six years.
What do I think about the stability of the solution?
It is very stable and there are supports for the newer drivers, or support from the community and from the Ubuntu on help documents.
How are customer service and support?
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
What's my experience with pricing, setup cost, and licensing?
I don't use the enterprise version. I use the open source version, so it doesn't have any licenses.
What other advice do I have?
I would rate this solution a nine out of ten.
My advice would be that Ubuntu is very widely used and you can easily get help and technical guidance from community members. Support for the hardware drivers are there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2026
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