Name: TrendAI Vision One – Endpoint Security
Brand: TrendAI
Rating: 4.1 (134 reviews)

Itamar Kalay

Information Security Professional Manager at Hermeticon

Feb 19, 2019

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Simple and cheap protection. I'd like to see AI features added.

Pros and Cons

"No damage to the endpoints for more than two years."

What is our primary use case?

Main anti-virus, approximately 4000 endpoints.

How has it helped my organization?

No damage to the endpoints for more than two years.

What is most valuable?

Simple and cheap protection.

What needs improvement?

Include AI.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user933648

IT Manager with 1-10 employees

Jan 20, 2019

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The scalability is perfect. It did not combat a recent malware breach.

Pros and Cons

"The scalability is perfect."
"The scalability is perfect."

"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
"There is nothing valuable about this product."

What is most valuable?

There is nothing valuable about this product.

What needs improvement?

Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

The scalability is perfect. It has an LDAP view.

How is customer service and technical support?

The tech support is OK.

Which other solutions did I evaluate?

We looked at Symantec.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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TrendAI Vision One – Endpoint Security

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it_user859173

Senior Consultant- Information Security at a tech services company with 5,001-10,000 employees

Jan 20, 2019

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Provides antivirus precautionary care and antivirus solutions

Pros and Cons

"The DDAN and the sand boxing features are very good and accurate."
"We use this solution daily, and it provides us with 99% of antivirus precautionary care and prevention of email threats."

"I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro."
"Tech support needs improvement. We raised certain cases regarding a lag in terms of a solution, and the response time was slow."

What is our primary use case?

We use this solution daily. It provides us with 99% of antivirus precautionary care and prevention of email threats.

How has it helped my organization?

We use several Trend Micro solutions. We use Trend Micro OfficeScan, DDM and DDI. We are also using IMSVA and WSVA for email security and web security. After deploying OfficeScan, we have found more detections of possible virus attacks.

What is most valuable?

The DDAN and the sandboxing features are very good and accurate.

What needs improvement?

I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

For how long have I used the solution?

Three to five years.

How are customer service and technical support?

Tech support needs improvement. We raised certain cases regarding a lag in terms of a solution, and the response time was slow.

Which solution did I use previously and why did I switch?

We previously used McAfee and Symantec.

How was the initial setup?

It was initially straightforward. It took multiple phases.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are competitive with other solutions on the market.

Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.

EdPardo

Cyber Security Lead at Delaware North

Apr 30, 2018

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We use it for endpoint protection but it needs a consolidated manager

Pros and Cons

"Stability is okay."
"The primary use case is endpoint protection."

"It needs a consolidated manager as there are too many parts to currently manage it."
"It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be."

What is our primary use case?

The primary use case is endpoint protection. It has been performing okay.

What needs improvement?

It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be.

What do I think about the stability of the solution?

Stability is okay.

How are customer service and technical support?

I have not used the technical support.

Which solution did I use previously and why did I switch?

I previously used Sophos, which is a much better product with centralized management (in my opinion).

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

We evaluated McAfee and Sophos.

McAfee: They have a SIM that we already had in place.
Sophos: It definitely had the ability to be flexible and integrate with the rest of our equipment.

What other advice do I have?

Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos.

Most important criteria when selecting a vendor: functionality, price, and skill.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user4431

IT Administrator at a tech services company with 1,001-5,000 employees

Feb 21, 2013

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Overall, it's a good enterprise anti-virus solution and I already recommended Officescan to my colleagues

Pros and Cons

"We tested it out first using our test environment and it worked great during installation, client update, monitoring and removal process."

"I don't like the firewall feature, it adds itself to the NIC card of the machine and when you try to remove it, the client loses internet capability."

Valuable Features:

Below are the reasons why our company chose Officescan: - The server part is easy to install, just follow the wizard and you are done. - You can monitor all of your machines using a user-friendly web console. - It also displays computers that do not have any anti-virus installed. - You can install officescan on any windows and mac OS. - For mass installation, you can use a login script, group policy and the web console. - You can even create a standalone executable for remote computers. - If the client fails to get the update from the local server, clients automatically gets the update from the Trend cloud server.

Room for Improvement:

- I don't like the firewall feature, it adds itself to the NIC card of the machine and when you try to remove it, the client loses internet capability. You will need to uninstall the program to get the internet working again. - It does not work for Linux OS

Other Advice:

We tested it out first using our test environment and it worked great during installation, client update, monitoring and removal process. The best part is that it protects windows servers, windows workstations and Mac OSx.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user1569468

Security Engineer at a tech services company with 51-200 employees

May 18, 2021

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Excellent application control, vulnerability protection, and behavior monitoring

Pros and Cons

"Offers great application control, vulnerability protection, and behavior monitoring."
"This is a very good product for our customers, and I use the application control, vulnerability protection, and behavior monitoring which are all great features."

"Lacking features, not yet fully mature."
"The main issue of the product is that it's lacking features and in that sense it's not a fully mature product."

What is our primary use case?

I'm a security engineer and we are partners with Trend Micro.

What is most valuable?

This is a very good product for our customers. I use the application control, vulnerability protection, and behavior monitoring which are all great features.

What needs improvement?

The main issue of the product is that it's lacking features and in that sense it's not a fully mature product. There is currently no global exclusion list available and some features are not available. I think this will improve in the future.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

This is a simple product and the initial setup is straightforward. We have installed it in over 15 companies. Deployment usually takes around two hours and involves two or three staff.