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TitanHQ WebTitan Valuable Features

SW
Owner/Manager at Shannon Farms

All around, user-friendliness stands out. 

We don't use it in-depth, we just use the basic features. We knew what we wanted to do, what we wanted to block, and what we wanted to filter. We got this program as it matches. It's almost a carbon copy of what we use on our cell phones.

It has been easy to understand and use the customization options provided by WebTitan.

The solution protects all our staff, including remote, domestic, and traveling workers. It's something that we were after. It's very important, as we had problems with our kids getting into our computers via our router's Wi-Fi access, and they started to get addicted to stuff that we saw absolutely no benefit of. It is very important for our children. However, as far as people traveling, that wasn't that important. We did it for our children.

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MG
President at PJM Digital Design

The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly.

Overall, the system is fairly easy to use. I would rate it a seven out of ten in terms of how easy it is to understand and use the customization options.

It was very important to us that WebTitan doesn't need to install an agent or other software on individual workstations. That was one of the reasons we didn't go with some of the other options; we really don't want an agent running on a machine, taking up resources. It makes bringing new machines into the environment more difficult and more time-consuming.

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JK
Director Of Information Technology at a consumer goods company with 11-50 employees

The dashboard of the customer portal has an overview of the web stats for the day, showing where we are at with some of the sites or addresses with high consumption and on what devices. It also has the ability to pull up past reporting, etc. Then, it ties all that stuff out to individual users, which is great. Since there is a lot of web traffic, if you are not sure where that is coming from inside your organization, then it is kind of hard to correct.

The DNS Proxy 2.06 works. There are no major delays in browsing the Internet. I haven't had any issues with it. Obviously, for seeing certain content be blocked, it seems to work just fine.

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Buyer's Guide
TitanHQ WebTitan
June 2022
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,336 professionals have used our research since 2012.
Mark Politowicz - PeerSpot reviewer
Endpoint Management Engineer at State of Idaho

There are a few features we really like. It seems to be very robust. It's easy to set up. It has a lot more functionality and capabilities than we aren't even using yet. For instance, WebTitan has a solution for laptops that go offsite. Currently all we have to do is set up a location in the Web Titan console, which is very easy to use, have an external facing IP address, and then use WebTitan DNS servers locally on the laptop. It's really easy to use. There's nothing for us really to install.

It has been easy to understand and use customization options provided by WebTitan.

Their documentation is great and the console is very intuitive. The reporting seems to be very good too. I haven't really been pulling very many reports. I just look at them once in a while. The proctor for the students looks at reporting a little bit more closely than I. I just glance at it every once in a while.

In terms of a reduction in viruses, ransomware, phishing, malware, et cetera, we haven't had any reports of that yet. The hospital with the students that I'm referring to is fairly new. It's around eight months old. The instructor has not reported any. That said, before we started WebTitan, there wasn't any reported malware, phishing, or anything like that going on. I can't say there's a reduction because they didn't report any to start with. However, we also haven't had any attacks. 

WebTitan has helped reduce costs associated with web filtering because it is less expensive than an appliance.

We get immediate value from the solution. Reports from the admin console reveal both blocked an allowed sites. WebTitan negates the need for a proctor monitoring patients with regard to web filtering.

WebTitan didn't need to install an agent or software on individual work stations, and that saved a lot of time.  It made deployment go a lot faster. Also, none of these computers are actually on our physical network. It's challenging to do remote support with them. We have a cloud service appliance that we can use to remote in with them but somebody needs to be there. Somebody has to accept the invitation, for example. In our configuration, deploying an agent or certificate would require a lot of hands-on effort since we had to deploy WebTitan after the laptops were deployed . 

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DL
Infrastructure / Database Lead at a healthcare company with 10,001+ employees

The basic functionality of blocking access to websites has proven very beneficial.

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Michael Mok - PeerSpot reviewer
Head of Infrastructure at Anglo-Eastern Ship Management Ltd

We like having the ability to use API to make calls into WebTitan. This is crucial for us, especially when we are automating WebTitan's domain or URL blocker and integrating it into our security system. 

The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile. 

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RP
IT Systems Administrator at State Attorneys Office 13th Circuit

Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware. Once I get the reports, I have to review them. Then, I go into WebTitan to search for that computer to see exactly what URL went through. After that, I will reach out to the workstation. This still requires somebody to keep an eye on what is going on.

It is pretty easy to understand and use the customization options provided by WebTitan. Everything is straightforward and pretty easy for me.

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Brad Marshall - PeerSpot reviewer
IT Director at a wellness & fitness company with 51-200 employees

One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features.

Adding whitelists and blacklists to allow or restrict specific sites is very intuitive and easy to do.

We have a lot of remote users, and the fact that we can remotely control what they're able to view on their equipment, with the agent installed, is another benefit. It's extremely important that it protects all our staff, including that large number of remote workers. We don't have eyes on everything that they could see without it. It provides a level of security we wouldn't otherwise have.

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KP
VP of IT at Millennium Corporate Credit Union

The web filtering is the most valuable feature. The OTG client was the determining factor. The DNS Proxy 2.06 for helping to support the filtering of users in Azure Active Directory has been fine. We haven't had any issues.

Also, we've been able to customize it pretty easily. We started using it out-of-the-box, but we tweaked some things for our purposes and everything was pretty easy to change.

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TN
Network Administrator at Century Gaming Technologies

It is pretty straightforward to understand and use the customization options provided by WebTitan.

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DT
Library Director at Hanover Township Library

It's easy to use. The user interface is absolutely fine. I've had no problems with it at all.

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PS
Project Manager at Ocean Solutions

The web content filter is the most valuable feature.

WebTitan Gateway is a Web security and content filtering solution that offers best of breed malware protection, highly granular browsing policy controls, and comprehensive reporting while seamlessly integrating into your existing network. WebTitan Gateway is delivered as a software appliance, run on your own hardware or in your virtual infrastructure.

WebTitan is highly scalable, functionally rich, and easy to deploy and manage. It is designed to provide the best possible protection for your organization.

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Buyer's Guide
TitanHQ WebTitan
June 2022
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,336 professionals have used our research since 2012.