ThreatLocker Zero Trust Platform Reviews

My main use case for ThreatLocker Zero Trust Platform is that our organization is an MSP provider. We provide solutions and scripts to automate processes. Whenever ThreatLocker blocks anything, we become involved and have to whitelist and allow those scripts and URLs through ThreatLocker so nothing gets blocked on the machine.

A specific example of when ThreatLocker blocked something is when I was working on an onboarding script for a client in which six software applications needed to be installed on the machine. ThreatLocker was blocking some of them, so I whitelisted our Proval certificate into ThreatLocker and added the certificate in PowerShell as well in those scripts. After the next run, all scripts ran fine. We can also add the file hashes of PowerShell in ThreatLocker to whitelist it. If we want to allow something for one time only, there is an option in ThreatLocker where all blockings are available for a single machine. We type the name of the machine and can see what has been blocked or permitted, and we just have to approve that.

This is currently how we use ThreatLocker Zero Trust Platform. Moving forward, our organization is opting for this EDR for managing partners, and soon we will be handling EDRs from A to Z.

ThreatLocker Zero Trust Platform has impacted my organization positively. Let me provide an example: there are two environments, one without ThreatLocker and one with ThreatLocker. The environment without it was facing encryption issues where someone encrypted their entire data. In the ThreatLocker environment, it always blocked suspicious activity and anything that was not added to the whitelist, proving to be a very secure tool.

I have seen measurable outcomes. When we want a particular URL or particular script allowed through ThreatLocker, we sign that script with our certificate and add that certificate to ThreatLocker. We no longer deal in traditional whitelisting anymore. We just add the certificate in PowerShell and everything works well.

Our organization has not been able to eliminate or consolidate any security tools or solutions by using ThreatLocker Zero Trust Platform. ThreatLocker is our primary tool and we continue to use it. We have not added any other EDR in place of ThreatLocker at this time.

The best features ThreatLocker Zero Trust Platform offers include that it is a very secure EDR. If we have a good understanding of ThreatLocker, we will be managing everything that goes in and goes out, including any applications and URLs. We have control over them, and that is a very valuable aspect. Whenever we want to allow something, we just go to ThreatLocker and allow that particular domain or URL.

The level of control has helped my team and my clients in a specific situation where our script was getting blocked. We initiated a step where we added the Proval certificate into ThreatLocker portal and then added that certificate into our scripts. We signed our PowerShell scripts with that certificate, and once that was done, everything ran on those machines without any issues.

I am currently working with these features of ThreatLocker Zero Trust Platform. Moving forward, I will learn more about it and need to pursue a certification that has been assigned to me within the coming three months.

Regarding ThreatLocker Zero Trust Platform's AI capabilities, I believe it is excellent. As I have already explained, it blocks anything that comes on the machine, whether a URL or application. This makes it a very secure platform and secure EDR, and I genuinely recommend this tool.

I can positively say that ThreatLocker Zero Trust Platform's AI capabilities seem good at this time. As I learn more and work more with ThreatLocker, I will gain a better understanding. However, right now it is functioning well.

My impression of the solution's allowlisting feature in terms of managing which software, scripts, and libraries run on my devices is that I rate it a ten. Once I have allowed something, it will not be blocked on the machine if I have done it correctly.

It is not very difficult to identify which security and configuration settings need fixing using the DAC dashboard. There is not much work involved. We just need to go to allowlisting and check the timeframe when the script ran and what was getting blocked. We can then do the whitelisting based on that by just allowing the option which was denied.

The Zero Trust Endpoint Firewall Network Control feature impacts my ability to manage network traffic across my endpoints and servers positively. I rate it a ten. I was using Bitdefender personally, but ThreatLocker contains many more features than any other tool.

ThreatLocker Zero Trust Platform can be improved in one area that needs adjustment: the documentation. ThreatLocker EDR has a very good GUI, but when I look at other tools, there are videos that reference how to use them. In ThreatLocker, there is mostly theoretical knowledge. I would like that theoretical knowledge converted to video format so that someone can see and understand how it works.

Everything else is functioning well regarding needed improvements. Since I have been using this EDR for the past six months, if I notice anything further, I will certainly inform you. But at this time, there is nothing else I can identify for improvements.

I have been using ThreatLocker Zero Trust Platform for approximately six months.

ThreatLocker Zero Trust Platform is stable.

The scalability of ThreatLocker Zero Trust Platform is something I rate as a ten. When the organization invests in this, they will see a big difference in managing all servers, workstations, and the allowlisting and everything else, which will be very beneficial.

The customer support for ThreatLocker Zero Trust Platform is good. I have not raised a case myself, but one of my colleagues has done so and that case was resolved within a day.

I did not previously use a different solution.

ThreatLocker Zero Trust Platform is deployed in my organization on-premises. We created an automation with a PowerShell script and deployed that, after which ThreatLocker was installed on the devices.

I have not seen a return on investment. As I have mentioned, I am an engineer in my organization and I did not purchase the tool. My organization purchased the license and tool and gave me access to it. I can only tell you about the experience I have faced with ThreatLocker.

My experience with pricing, setup cost, and licensing with ThreatLocker Zero Trust Platform is that it is owned by my organization, so I am not certain about the pricing and licensing details. However, I am the engineer who works in the organization and on the GUI level I rate it a nine or a ten. Overall, I will rate it a nine.

Before choosing ThreatLocker Zero Trust Platform, I did not formally evaluate other options. However, I have used SentinelOne, CrowdStrike, Cylance, and ThreatLocker, and among them, ThreatLocker is very nice. The whitelisting and everything else are very easy in this platform.

On a scale of one to ten, I would rate ThreatLocker Zero Trust Platform overall as nine. I chose nine out of ten for ThreatLocker Zero Trust Platform because nothing is perfect in this world and there will always be some adjustments needed. There are always some things in tools and in people that need to be fixed or corrected, which is why I rated it nine. I will always provide a positive review about ThreatLocker Zero Trust Platform and will suggest this tool to everyone I know because this is the one place where everything comes together related to antivirus and blocking and managing everything.

My main use cases for ThreatLocker Zero Trust Endpoint Protection Platform include Elevation Control, application whitelisting, and Storage Control.

The feature I like the most in ThreatLocker Zero Trust Endpoint Protection Platform is the application control, as we have many users that have their own opinions on what they should run, and it is good to be able to deny by default.

By using ThreatLocker Zero Trust Endpoint Protection Platform, our company has been able to eliminate or consolidate security tools, such as BeyondTrust PAM, and we removed USB-Lock software by adopting ThreatLocker.

ThreatLocker Zero Trust Endpoint Protection Platform scales well with the growing needs of our company, and when we expand it to all 500-odd practices, the learning mode will make it scale and work really well. It has been smooth so far, and our solutions engineer is always on hand and is really good.

I would like them to focus on integrating with our SIEM tools.

I have been using ThreatLocker Zero Trust Endpoint Protection Platform for about nine months.

I have not experienced any issues, crashes, or downtimes with the stability and reliability of the platform. The speed of deploying policies and the user receiving the notification that the application request has been approved is really quick.

My experience with customer service and technical support is positive as they are always responsive. We have taken products in the past where it has been an extra thing that you pay for, whereas our solutions engineer or whoever it is, is always there, ready to speak to us and will jump on a call in an instant, which has been really good. I would rate the customer service and technical support a 10.

Positive

Prior to adopting ThreatLocker, I was using BeyondTrust PAM and USB-Lock software.

I believe ThreatLocker Zero Trust Endpoint Protection Platform will save our company on operational costs and expenses in the long run with time and manpower, and it will be invaluable if it does stop that one breach that could happen.

My experience with the pricing, setup cost, and licensing of ThreatLocker Zero Trust Endpoint Protection Platform is that it replaced some tools, making it seem more competitive value-wise, but it is the flagship tool doing what it does, which means it is quite expensive.

We looked at a couple of other solutions in the evaluation process, but I cannot think of anything that did everything that ThreatLocker does, so there was not really a comparison.

I assess the Elevation feature's role in facilitating just-in-time administrative access for approved applications as really good because a lot of dental software is legacy and written before people cared about security in IT, so it requires being run as admin or it will not work unless the user is admin on the machine. Therefore, it is really good to elevate just the application rather than having everybody at the practice be an admin.

My thoughts on the Storage Control feature in ThreatLocker Zero Trust Endpoint Protection Platform when it comes to enforcing policy-driven access over various storage devices are that we get patient scans, x-rays, and dental notes from other practices or from NHS emergency appointments on USBs and CDs. I would personally love to block and ban all of them, but we cannot, so being able to whitelist by file type or by user group is good.

My impression of the allowlisting feature in ThreatLocker Zero Trust Endpoint Protection Platform in managing which software, scripts, and libraries run on our devices is that there is an initial learning curve, but once you get your head around how it works, it is fairly simple. At the beginning, the learning mode does most of the heavy lifting for you, but when you get to a monthly update that is outside of the learning mode and you have to go back in and do it yourself, I found it difficult to begin with, but now that I have done it a few times, it is really simple.

In regards to the ringfencing feature in ThreatLocker Zero Trust Endpoint Protection Platform, I do not feel like we have used much of that. If it is happening in the background, it is great. I think there was something to do with a user running PowerShell to connect to Azure, which we knew was happening, but it was good to get sight of who did it.

We have not gotten to the Network Control feature stage yet. I have only been using the product for nine months, so we have not gotten around to the DAC Dashboard yet. There are some reds on there. Web Control is not something that we took.

For ThreatLocker Zero Trust Endpoint Protection Platform, I cannot think of any feature improvements that I would like them to add in their next release because for what we use it for at the moment, it is great. I would rate this review a 10.

Currently, we are utilizing application control with ThreatLocker Zero Trust Endpoint Protection Platform to control what our employees are able to access, but we do plan on moving further into the storage control piece.

We are already seeing some curtailing of shadow IT applications and optimizing the approval process for new applications with ThreatLocker Zero Trust Endpoint Protection Platform.

The biggest thing that we have seen with ThreatLocker Zero Trust Endpoint Protection Platform is the ability to identify applications that employees have not brought before IT or information security to ensure it is an approved application.

We have not really utilized the network control aspect of ThreatLocker Zero Trust Endpoint Protection Platform at this time.

We do not really utilize the real-time threat intelligence and category controls employed by web control in ThreatLocker Zero Trust Endpoint Protection Platform at this time.

ThreatLocker Zero Trust Endpoint Protection Platform allows a lot more control to prevent malware attacks that are trying to identify themselves as different things utilizing the ring fencing capabilities, as well as catching any non-IT approved applications that come through.

The greatest feature that I appreciate about ThreatLocker Zero Trust Endpoint Protection Platform is the unified audit; there is just one screen that I go to where I am able to see everything I need, apply the filters that I require, and see it all.

ThreatLocker Zero Trust Endpoint Protection Platform allows me to go in and see what has been blocked recently, make sure that there is not anything malicious in the field, or that nothing is impacting the day-to-day needs of our employees.

We have used the ring fencing feature with ThreatLocker Zero Trust Endpoint Protection Platform; it has been very handy in basically locking down the access range that our authorized applications have and keeping things where they need to be.

It is very easy to manage the allow-listing feature of ThreatLocker Zero Trust Endpoint Protection Platform; it makes it much easier to look at everything and confirm that I know what that program is and what that application is so I can let it run, versus having to go through a giant list and try to remember what something is called based on file names. This is definitely very user-friendly.

At this point, I have not found anything about ThreatLocker Zero Trust Endpoint Protection Platform that really needs improvement.

Maybe the documentation for ThreatLocker Zero Trust Endpoint Protection Platform could be enhanced, but it would be a minor improvement.

We have been using ThreatLocker Zero Trust Endpoint Protection Platform for about three months.

ThreatLocker Zero Trust Endpoint Protection Platform is stable; we have had zero issues in terms of getting into it, operating it, or making or saving any changes that we have ever needed to make. It is also very quick.

So far, we have had no issues with the scalability of ThreatLocker Zero Trust Endpoint Protection Platform; it has been able to expand and the group and customization we get out of it is quite impressive.

We have not really needed to utilize customer support at this time for ThreatLocker Zero Trust Endpoint Protection Platform; the implementation team and support from that avenue has been more than sufficient for us to keep things up and running and functional.

We did not previously use a different solution with ThreatLocker Zero Trust Endpoint Protection Platform. We did not really evaluate any other options before choosing ThreatLocker Zero Trust Endpoint Protection Platform; we were able to witness a demo and see it in action at a conference at one point and it really intrigued us. We arranged for more of a live demo on our side along with some implementation and review, and it just fit all the needs that we had.

Keep the cadence of the implementation meetings when looking into using ThreatLocker Zero Trust Endpoint Protection Platform; they are your greatest resource in getting things onboarded and everything set up. That is really the key piece. Without our implementation team, it would not be going nearly as smoothly as it does. Give yourself time as well. It is not something that can happen quickly, especially if you have a complex array of systems that touch a lot of different things. Make sure that you do not go too secure too quickly.

With the capabilities and the power that were behind ThreatLocker Zero Trust Endpoint Protection Platform, it came in at a much lower number than what we expected, and the team that helped us get it all lined out was quick, efficient, and very informative.

We are not expecting immediate returns at this time, but we are expecting to see some good returns in terms of risk being brought down due to the fact that malicious software will not be able to be run and shadow IT applications will not be done as well.

At this time, we have not consolidated anything with ThreatLocker Zero Trust Endpoint Protection Platform, but the plan is to consolidate our USB tool management to prevent unauthorized USB devices on the network.

We have not run into too many situations that required workarounds; we have mostly been reviewing the blocked items and selecting the ones that we need to get enabled. This is because we are still in the early implementation phase.

I would rate ThreatLocker Zero Trust Endpoint Protection Platform a 10 overall.

Essentially, ThreatLocker Zero Trust Endpoint Protection Platform is super easy to use, very informative, and it does everything quickly and easily.

Public Cloud

Amazon Web Services (AWS)

My main use case for ThreatLocker Zero Trust Endpoint Protection Platform is to secure the server.

A specific example of how I use ThreatLocker Zero Trust Endpoint Protection Platform to secure my server is that nobody can install any application without my permission, which is helpful.

I use ThreatLocker Zero Trust Endpoint Protection Platform by installing it on every server to monitor it from the portal, where I can grant access if an application needs to be installed or deny it if it does not. This approach is helpful for us.

In my opinion, the best features that ThreatLocker Zero Trust Endpoint Protection Platform offers are that it is a zero trust solution that will not trust any application until I give access and will not install a single application without my permission. This is valuable because if any viruses attack my server, it stops them, making it very helpful to prevent ransomware attacks.

ThreatLocker Zero Trust Endpoint Protection Platform has positively impacted my organization by ensuring that as soon as we implement it on the server, new employees or new colleagues cannot install anything without our permission.

It has reduced the number of unauthorized software installations.

ThreatLocker Zero Trust Endpoint Protection Platform can be improved by providing admin rights that allow us to manage it from the server by providing some token IDs or any kind of OTP if someone has rights and is on leave. This would be helpful so we do not need to wait for someone or for admin rights; they can easily generate the OTP, and then we can use it.

I have been using ThreatLocker Zero Trust Endpoint Protection Platform for about four years.

I do not have any issues with the stability of ThreatLocker Zero Trust Endpoint Protection Platform.

ThreatLocker Zero Trust Endpoint Protection Platform is definitely scalable and can grow with my organization easily.

Customer support has been awesome; I can reach them by email, and they give me a response very quickly.

We were using McAfee as well, and we replaced it with ThreatLocker Zero Trust Endpoint Protection Platform.

We decided to consolidate those tools because ThreatLocker Zero Trust Endpoint Protection Platform provides EDR, which aligns with the zero trust model.

ThreatLocker Zero Trust Endpoint Protection Platform is deployed in my organization using multiple methods, such as on-premises and hybrid cloud.

The cloud provider I use for my deployment is Microsoft Azure.

My experience with pricing, setup cost, and licensing for ThreatLocker Zero Trust Endpoint Protection Platform is good because it has a nominal price.

I would say ThreatLocker Zero Trust Endpoint Protection Platform offers good value for money because if you are pursuing security, you should consider ThreatLocker Zero Trust Endpoint Protection Platform. Money is saved because it is not costly, and I would suggest it for other companies. I would definitely recommend it to new companies if I had the opportunity.

As soon as someone tries to install an application, ThreatLocker Zero Trust Endpoint Protection Platform quarantines and denies it, blocking it effectively, which is helpful.

It is helpful for us to find out which application is being blocked or which user is trying to install something using the DAC dashboard, as it is clear and helpful.

We have not used the storage control feature for enforcing policy-driven access over various storage devices because we are using Wasabi storage.

I would advise someone that if they need a zero trust platform, they can switch to ThreatLocker Zero Trust Endpoint Protection Platform.

My impression of the allow-listing feature in ThreatLocker Zero Trust Endpoint Protection Platform is that we can add the application .exe file or the path so it will not block useful applications, such as the call recording application, track applications, and sometimes the Wasabi cloud platform.

I already explained why we are switching to ThreatLocker Zero Trust Endpoint Protection Platform; it gives quick resolution and quick action. I would rate this review a 10.

Hybrid Cloud

Microsoft Azure

My main use case for ThreatLocker Zero Trust Platform is endpoint protection, a zero trust platform for applications, We use ThreatLocker Zero Trust Platform for application whitelisting and blacklisting for certain purposes on different machines and computers as a specific example of how we use it for one of those purposes.

Made it overall safer and more organized

The best features ThreatLocker Zero Trust Platform offers include application control, network control, web control, and storage control. All these features are great and are used effectively by us.

I find myself relying the most on Application Control mainly because we use it for application whitelisting, making it very beneficial for us and it keeps a good stack for our applications that we should use.

ThreatLocker Zero Trust Platform has impacted our organization positively by providing protection and it has been a great tool for us from a security perspective.

My impression of the solution's allow-listing feature in terms of managing which software, scripts, and libraries run on my devices is that it is very solid because we can easily review what scripts and things are coming in ahead of time and only approve which ones we want.

I have used the ringfencing feature with ThreatLocker Zero Trust Platform, and I assess its impact on controlling the behavior of approved applications as really good because certain applications should not have to interact with other applications, so it has been really beneficial.

Identifying which security and configuration settings need fixing using the DAC dashboard is pretty easy because they offer the solutions for it as well.

Improvements for ThreatLocker Zero Trust Platform could include some additional guidance in the beginning of setup. We were fortunate enough to work with an engineer for a lot of our setup and it was very beneficial, but we also had some questions there, and they have a great support team that helps us. However, some more guidance in the beginning would be very beneficial for those just starting out.

I have been using ThreatLocker Zero Trust Platform for about two years now.

ThreatLocker Zero Trust Platform is stable.

The scalability of ThreatLocker Zero Trust Platform is fairly easy and quite good.

The customer support is fantastic.

N/A

The impact of application whitelisting or blacklisting with ThreatLocker Zero Trust Platform on my day-to-day work has been that efficiency-wise, it was a bit harder in the beginning because we were new to the product and it was a lot of overhead to manage it. However, once we got through all the challenges with it, it became very easy, and we were able to develop a good workflow for ourselves and for all of our clients.

My advice to others looking into using ThreatLocker Zero Trust Platform is that it is going to be difficult in the beginning, but it will be much easier after going through the setup for your first client and then branching out from there; it becomes much easier. I give this product a rating of 10 out of 10.

It's for Application Control and Elevation requests, so just locking down computers.

The application allowlisting feature of ThreatLocker Zero Trust Endpoint Protection Platform has been the most valuable to us, so Application Control.

The application allowlisting feature prevents random software from running. If a user clicks a link or downloads something malicious or potentially an unwanted program that could give away sensitive information or is inappropriate for them to have on their computer, it just prevents it from even running in the first place.

The Ringfencing feature of ThreatLocker Zero Trust Endpoint Protection Platform stops applications from being able to open up other applications and do things beyond what they were controlled to do. A great example is with PowerShell scripts or web browsers opening up a command prompt or something. It stops all of that.

We do use the Elevation Control feature of ThreatLocker Zero Trust Endpoint Protection Platform. That allows us to create a policy. If we know that a user needs to be able to install a program themselves or update a program themselves, we can give them the rights to do that without having to get a hold of IT. The Elevation Control, even for a brand new user on a brand new computer, if they have the policy, they can install it without having to contact IT as well. Then we can get rid of local admin, even on the IT side, so we are not running around as local admins ourselves.

The Just-in-Time administrative access feature of ThreatLocker Zero Trust Endpoint Protection Platform is a great way to have it work. It only works for running the application it has been approved for, and it just gives them the permission to run it with those elevated permissions. Then there's a built-in expiration, so either the user has to request it again or rerun the program. They don't just keep the admin rights.

Now that we've been learning a lot more about what all the other modules of ThreatLocker Zero Trust Endpoint Protection Platform can do, the modules we don't have right now could be eliminated and help us consolidate costs and tooling. So we are considering it, but we're in the middle of contracts, we just got it, and we're just getting used to it. So we're not at that stage yet.

The allowlisting feature of ThreatLocker Zero Trust Endpoint Protection Platform is really good. It's very, very strict. So in some ways, it can be frustrating because you have to explicitly allow each individual thing. Some applications are actually five applications in one, so each little component you have to allow. There has been some friction with the end-users and ourselves just trying to use our computers. But that level of control and granularity really increases my confidence that this is keeping us safe.

I've been using ThreatLocker Zero Trust Endpoint Protection Platform for about six months.

ThreatLocker Zero Trust Endpoint Protection Platform has been really stable. I haven't noticed any issues.

ThreatLocker Zero Trust Endpoint Protection Platform scales pretty well with the growing needs of my company. We rolled it out division by division, group by group, so it was pretty smooth on that end.

ThreatLocker Zero Trust Endpoint Protection Platform's customer service and technical support has been pretty solid.

Positive

It is the first solution of this kind that I'm using.

I'm not in purchasing or managing contracts. From the setup side, ThreatLocker Zero Trust Endpoint Protection Platform rolled out pretty smooth, as smooth as blocking people from running a bunch of applications can go. You get a lot of users complaining that things aren't working, but it turns out they were just using some weird browsers or apps they maybe shouldn't have been. So I don't have too much sympathy for those complaints, but there was a flood of tickets for support, and it was hands-on. But I would say ThreatLocker themselves, onboarding us, were very hands-on.

There have been tons of meetings, and they still meet with us regularly.

We do not use the Network Control feature of ThreatLocker Zero Trust Endpoint Protection Platform. We don't have that.

We have not used the Storage Control feature of ThreatLocker Zero Trust Endpoint Protection Platform. It's not a module we have.

We have peeked into the DAC dashboard. We have the Configuration Manager, but we have not fully deployed all of that. I get a monthly and weekly report on configurations, but we haven't deep-dived into it and started cleaning up some of that.

The only thing we do with Web Control is the browser add-ons. We are not using ThreatLocker Zero Trust Endpoint Protection Platform to filter web traffic.

I would like a feature in the next release of ThreatLocker Zero Trust Endpoint Protection Platform, but I don't know because of a lot of the modules we don't have. So maybe what I'm asking for is a module we would just need to add.

If we were going to consolidate tools, we would want to get ThreatLocker Detect, and then we would need the Network Control so you could lock down the network. If you detect a virus or something malicious actually happening on the computer, you can lock it down just using ThreatLocker. But we don't have that. We're not set up to do that yet. We have other things that do that at this time. So we're not necessarily missing that feature, but if I was going to consolidate, I would want to make sure ThreatLocker Zero Trust Endpoint Protection Platform could do that.

I would give ThreatLocker Zero Trust Endpoint Protection Platform a rating of nine out of ten. I would consider, from the start, figuring out how much you want ThreatLocker Zero Trust Endpoint Protection Platform to do for you because I think it could really take over a lot of security functionality in our company. But between renewals and contract length terms when we picked up ThreatLocker Zero Trust Endpoint Protection Platform, it kind of fell in between all of that, and we could have maybe really optimized our costs and deployment. But also, there is something to be said because of how complicated it is, how much it can do, and how much there is to master about it. Doing a more limited Application Control, Ringfencing, Elevation Control, and then slowly expanding as you learn and become more comfortable with it, there is some value to be said there.

My use case for ThreatLocker Zero Trust Endpoint Protection Platform involves monitoring about 2,000 endpoints as an MSP, using it as the default deny on the workstations to prevent malicious applications from being downloaded and run.

My favorite features about ThreatLocker Zero Trust Endpoint Protection Platform are that it gives us so much specific control, especially in application policy creation. The ability to make policies for just a single user, a single computer, a work group, or however wide or narrow I want it to be allows me to narrow in on precisely what I need.

ThreatLocker Zero Trust Endpoint Protection Platform benefits my company by allowing us to be preventative instead of being retroactive or reactive. Instead of having thousands of untrained or minimally trained users downloading and running whatever they come across, things that are already allowed go through, and things that need to be vetted can be looked at before they get run.

To improve ThreatLocker Zero Trust Endpoint Protection Platform, I think the biggest addition would be to ThreatLocker University. Training has been our biggest hurdle, and getting people on board or having active integration with modules that maybe we don't have access to would help. We don't use the web control or the network control, but having a sandbox to get an idea of what they could do for us would not only potentially lead us to purchasing more of the suite, but it would make us more confident in our ability to train those using it.

I have been using ThreatLocker Zero Trust Endpoint Protection Platform for about six months.

I have experienced no downtime, crashes, or performance issues with ThreatLocker Zero Trust Endpoint Protection Platform. It has always been operational, with no issues with maintenance or anything of that nature. It has always been available to us.

ThreatLocker Zero Trust Endpoint Protection Platform scales very well with the growing needs of my company. We have been expanding usage, and it has been very easy. As an MSP, our child organizations are increasing constantly, and onboarding or offboarding has been very easy to get new devices and endpoints into the fold.

I evaluate the customer service and technical support as very helpful. The Cyber Hero and the support online have been great. I have not used it very much personally, but people that I work with have had need for it. Whenever they have a question, by the time I get there, Cyber Hero is already chatting with them and helping them through their issue.

Positive

Prior to adopting ThreatLocker Zero Trust Endpoint Protection Platform, we were overlapping in our use of Huntress. It was not exactly the same thing, but it was in a similar vein. We use that now more for just training purposes rather than monitoring or getting ahead of potential threats.

I purchase ThreatLocker Zero Trust Endpoint Protection Platform directly from ThreatLocker.

My impression of the solution's allowlisting feature is that it is a powerful tool, but it requires either considerable practice or training to get it right because you can set it up so specifically, and it is then also susceptible to making a mistake, having to re-allow something on a different person's computer when I really wanted it on everybody's. This comes down to training and experience, and it has its pitfalls, but it has been positive.

I have used the ringfencing feature with ThreatLocker Zero Trust Endpoint Protection Platform. I assess the impact of the ringfencing feature on controlling the behavior of approved applications as very positive. We had a specific user who had to run software through a storage device, and we were able to use the ringfencing feature to allow that specific storage to run that specific program and interact with nothing else. It was an older program that had to be from a CD, so we were able to use the ringfencing to allow it through instead of having to approve it every time it came in.

Regarding the storage control feature when it comes to enforcing policy-driven access across various storage devices, we have found it to be very positive. We only have the restrictions for specific customers, so much of it is just the default deny to read and write off of the admin or the C shares. When it is enforced, we have seen it make protections against people who obtained something they should not have and possibly something personal, tried to connect it, and it disallows them from being able to run that.

It is very easy to identify which security and configuration settings need fixing using the DAC Dashboard. The DAC Dashboard shows what is out of date or what is misaligned, and it gives you the specific ones that need changing, so I am not going through looking for it manually. It does a good job of gathering what it already can find, and then I can make the adjustments if I see fit.

I rate this solution an 8 overall.

My main use case for ThreatLocker Zero Trust Platform is deploying it to the servers and then maintaining accessibility from a user standpoint. When users try to access any file, I ensure that bypassing ThreatLocker is permitted and create policies for predefined scripts and tasks.

For example, if there is a VBS script running on a system that the client customizes very often, I create a rule by full path instead of the hash. This ensures that whatever path is provided, if the file is being edited multiple times, it should not block it every time.

ThreatLocker Zero Trust Platform has positively impacted our organization by demonstrating that we are monitoring each and every small activity on the server side, while also ensuring that our system is resilient and can detect anything suspicious.

I can share specific outcomes that show the positive impact. Recently, we were performing a migration from SMTP to port 587. That was when we whitelisted all the existing VBS scripts and DLL ones beforehand, so that when the server was migrated and the user started using it, it could not cause any issues. This was time-saving, and we knew what we were whitelisting. In terms of accessibility, we are sharing reports with the client about the parts we have whitelisted with their proper details, such as the path, whitelisted path, hash, or process.

ThreatLocker Zero Trust Platform offers several best features, including security and the ability to learn in learning mode, which actually runs the processes running on the system. Once we enable secure mode, the system already knows what is known activity and what is something new.

The policies allow you to whitelist based on path, hash, or process, which is very good with ThreatLocker Zero Trust Platform. Learning mode is when the server is initially deployed and goes into learning mode for more than twenty days. That gives it ample time to learn the activities and monitor the processes. Policy creation is very easy and easy to manage as well.

My impression of the solution's allow listing feature in managing which software, scripts, and libraries run on my devices is that it is good.

I assess the impact of the ring fencing feature with ThreatLocker Zero Trust Platform on controlling the behavior of approved applications as very good. I have used it.

Network Control feature impacts my ability to manage network traffic across my endpoints and servers positively. For example, if traffic is going on HTTPS port, it generates pre-alerted block sets, and then I can create a network exclusion. This is good.

I find the storage control feature when it comes to enforcing policy-driven access over various storage devices to be good.

I think one point that could be improved is the maintenance window. The window that you can define is from the current time until a certain time. For example, if I need to define a window from today at four PM to six PM and tomorrow from twelve AM to six PM, I need to either create two records, but I cannot define it in a single one. I think that is something that could be improved.

I have been using ThreatLocker Zero Trust Platform for almost two years now.

ThreatLocker Zero Trust Platform is stable.

ThreatLocker Zero Trust Platform's scalability is good.

The customer support is very good.

I would rate the customer support on a scale of one to ten as ten.

I did not previously use a different solution.

I have not seen a return on investment, and I am just an engineer.

I have no idea about pricing, setup cost, and licensing. I am just an engineer, so I use the tool. I am not sure about the pricing.

I evaluated other options before choosing ThreatLocker Zero Trust Platform, but I am not sure about them because my manager does that.

My advice to others looking into using ThreatLocker Zero Trust Platform is that it is good. I would rate this review as a nine out of ten.

Private Cloud

Our main use case for ThreatLocker Zero Trust Platform is moving all endpoints from learning mode to secure mode. My team is focused on creating policies and building allow lists based on the learning window to facilitate this transition.

ThreatLocker Zero Trust Platform has positively impacted our organization from a security perspective. We added 24/7 Cyber Hero support, and Cyber Hero has integrated into our organization where it extends application allow listing, permitting only approved software to run on company endpoints and blocking everything else, thereby neutralizing all malware and ransomware instantly.

Our organization has been able to eliminate or consolidate security tools by using ThreatLocker Zero Trust Platform endpoint protection, though I need to gather that specific information as I cannot quickly retrieve those details at this time.

The best features that ThreatLocker Zero Trust Platform offers are application allow listing, privileged access management, network control, and defense against configuration threats. These are the main features that have really helped us.

Out of those features, I rely on allow listing the most, which has helped us considerably. Allow listing is the primary feature that is helping us.

Regarding ThreatLocker Zero Trust Platform's AI capabilities, it provides high-level governance policies into technical Zero Trust boundaries that control what AI tools integrations are available, and user workflow execution and access can be straightforward. I need to explore more of these AI features available in ThreatLocker Zero Trust Platform.

My impression of ThreatLocker Zero Trust Platform's allow listing feature in terms of managing which software, scripts, and libraries run on our devices is that it is absolutely effective.

Regarding the Ring Fencing feature with ThreatLocker Zero Trust Platform, I assess its impact on controlling the behavior of approved applications as highly positive, functioning as a robust Zero Trust defense, which I have reviewed and will need to examine further once our business as usual operations begin.

The Network Control feature impacts my ability to manage network traffic across my endpoints and servers positively. It functions as an endpoint firewall with a deny-by-default model to manage inbound and outbound traffic on servers and workstations.

ThreatLocker Zero Trust Platform could be improved by reducing some administration functions and expanding native integrations, which might be beneficial. These are the only improvements I can speak to at this time, as there are no other options I have worked with.

We have been using ThreatLocker Zero Trust Platform for the last six months.

ThreatLocker Zero Trust Platform appears to be stable at this time. We will need to work more to evaluate further options available to provide additional commentary.

The scalability of ThreatLocker Zero Trust Platform is highly scalable, currently protecting numerous organizations worldwide. We have more than approximately 10,000 endpoints running smoothly with the deny-by-default Zero Trust framework and options.

Customer support for ThreatLocker Zero Trust Platform is great. We have not faced any negative experiences regarding support.

I previously used a different solution, but I should not mention it as it is confidential.

ThreatLocker Zero Trust Platform endpoint protection has helped my organization save on operational costs because we transitioned from AppLocker to ThreatLocker, and our customers influenced us to use ThreatLocker, which eventually saved considerable money for our customers as well, leading us to start a new engagement with them as ThreatLocker.

I have seen a return on investment because fewer employees are needed to manage the platform. With the older tools we required six to seven people, but now we are managing with only three people. Regarding cost and other factors, we have saved considerable money, though I cannot provide exact metrics as this information is confidential.

My experience with pricing, setup cost, and licensing is that it was handled by the customer, and we are working on the support activities only.

We did not evaluate other options before choosing ThreatLocker Zero Trust Platform as we directly decided on ThreatLocker.

I would rate ThreatLocker Zero Trust Platform an eight out of ten. The console and all its features are very good and easy to understand compared to other Zero Trust solutions, which is why I rate it an eight rather than a perfect score. My overall review rating for ThreatLocker Zero Trust Platform is eight.

On-premises

ThreatLocker Zero Trust Platform's main use case for us was data storage access control.

We used ThreatLocker Zero Trust Platform for identifying the most critical and sensitive information of the organization. We used controls, preventive controls, and restricted access to the employees. We monitored other high-sensitive information as well, such as data tracking to see where it goes.

We used ThreatLocker Zero Trust Platform for external device management as well, but I do not have much experience from that module.

ThreatLocker Zero Trust Platform has strong preventive control, wherein we can set a few policies which block unauthorized activity. It has granular policies. We can make sure we drill down to user, group, endpoint, and so on and make the policies intact for the perfect control that we want.

We wanted to drill down regarding data access of the highest sensitive information in our organization. We restricted those accesses to only the data owners so that they can access it and others cannot. That's how we established granular policies.

ThreatLocker Zero Trust Platform has really helped us identify and secure the highly sensitive information and keep everything together at one place. We had different policies around the storage of this sensitive information. We had levels of sensitivity like highly sensitive, sensitive, medium sensitive, and then low. That probably gave us the freedom to customize the level of security that we can implement.

We did really block a lot of incoming requests or unauthorized access wherein the users who are not authorized to access the sensitive information were actually trying to access and they were blocked. That way, ThreatLocker Zero Trust Platform helped us a lot.

When it comes to ThreatLocker Zero Trust Platform's policy making, it is very granular, but the moment you zoom out, you have a lot of information or a lot of alerts. However, the moment you zoom in, you just do not have access or visibility of other things that are happening around the policy. I believe that's one of the cons that I experienced.

Another thing is that ThreatLocker Zero Trust Platform is not an entire DLP replacement. We can still monitor with data storage control and have visibility there and can block it, but we really need a lot of other things for it to be a DLP replacement. That requires another agent along with DLP. Email security is one of the things that is missing, which comes along with the DLP.

ThreatLocker Zero Trust Platform could introduce email security. I think content-aware DLP would be a valuable addition for ThreatLocker Zero Trust Platform. It is good at controlling where data can go and which application or devices it can access, but it is not trying to be a traditional content inspection DLP product. Overall, I would not want ThreatLocker Zero Trust Platform to become a full replacement for our DLP platform. I see it as a stronger, preventive endpoint layer that complements DLP.

ThreatLocker Zero Trust Platform focuses on storage access control, and I know that's one of their modules. When it can bring up email and a few other things which are missing, it can become a more valuable product.

I have been using ThreatLocker Zero Trust Platform for about one and a half years or eighteen months.

ThreatLocker Zero Trust Platform was stable in my experience.

ThreatLocker Zero Trust Platform was scalable.

I know nothing about customer support as I used to reach out to the endpoint architecture team.

I'm not sure if we used any tool before this, as this was newly introduced to our organization.

I think there were tools, but I'm not sure which one they left behind and chose ThreatLocker Zero Trust Platform. It was all done by the architecture team.

Before purchasing or implementing ThreatLocker Zero Trust Platform, we should identify the data, identify the storage locations, and then implement it for better coverage and use.

That was taken care of by the architecture team, so I was not involved or cannot comment on that.

I don't know if I can share the metrics, but ThreatLocker Zero Trust Platform was definitely helpful for me as a learning experience and as a new tool.

I am not sure about operational or cost expenses because we have not really experienced that.

I did not consider alternate solutions.

There were few financial strategy folders which were given access to only CFOs of the organization. I believe a disgruntled employee wanted to do something with the organization's data and wanted to access that. The policies controlled those accesses. There were multiple incidents similar to that, and ThreatLocker Zero Trust Platform really helped us in blocking unauthorized access or unauthorized data sharing.

Allow-listing does not come into the module that we purchased, so I am not aware of the details there.

We used ring-fencing as well. Different teams might have access to it, but from the insider threat team, we had access to data storage access control.

We did not have a network control feature. I personally used only the data storage access control module.

I'm not sure if we used any tool before this, as ThreatLocker Zero Trust Platform was newly introduced to our organization. My overall rating for ThreatLocker Zero Trust Platform is eight out of ten.

Public Cloud

Other