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Senthilkumar Mohanavelu - PeerSpot reviewer
Senior Consultant at ITTStar Consulting LLC
Real User
Top 10
Oct 10, 2026
Zero trust controls have prevented script-based attacks and now reduce phishing incidents
Pros and Cons
  • "ThreatLocker Zero Trust Platform has positively impacted my organization because previously, if somebody had issues with phishing or malware detections, the percentage of those incidents has been very reduced."
  • "Regarding ThreatLocker Zero Trust Platform's AI capabilities, I would say its accuracy and reliability of output is about fifty to fifty."

What is our primary use case?

My main use case for ThreatLocker Zero Trust Platform is that it helps to prevent somebody from accessing scripts. It will allow access if it is a valid one; otherwise, we can reject it. This helps to prevent a threat from the initial stage itself.

For example, if an end user is running a script that came through email or was shared by someone, and that user has privileges, the script automatically accesses other systems once it runs and can corrupt them. For instance, if it is a ransomware attack, it will spread across the system and affect other machines as well. In those cases, if somebody is running a script that came through email or was shared by someone, it can be easily prevented. Additionally, if users are downloading torrent files from certain sites, those downloads will be blocked and immediately notified, which helps to prevent threats at the starting stages.

We can do multiple things from ThreatLocker Zero Trust Platform. I can restrict people and restrict devices. We can enable certain features alone for end users, such as accessing an application in a shared environment. We can segregate user-specific things. It offers centralized management and is user-friendly to access the portal.

How has it helped my organization?

ThreatLocker Zero Trust Platform has positively impacted my organization because previously, if somebody had issues with phishing or malware detections, the percentage of those incidents has been very reduced. We are able to prevent things at the beginning stage itself. For example, if somebody is receiving information tracking, these kinds of incidents have been easily eliminated because of ThreatLocker.

I have seen specific outcomes since using ThreatLocker. There is a reduction in incidents, and the proper process has been implemented with people being aware of what to do next. It is user-friendly, and they are able to do things in a natural way.

By using ThreatLocker Zero Trust Endpoint Protection Platform, my organization has been able to eliminate legacy tools and tools with vulnerabilities.

What is most valuable?

The best features ThreatLocker Zero Trust Platform offers are real-time threat intelligence and centralized management, among other things.

What I like most about the centralized management feature is that it makes work easier. We can monitor the same thing, perform fixing, and configure additional devices and equipment.

My impression of the solution's Allowlisting feature in terms of managing which software, scripts, and libraries run on devices is that it helps to prevent threats because business users who have been highly using the company's information and maintaining vast information and confidential data could face threats if something runs and pulls out this information from a phone, laptop, or any kind of device. I believe this solution prevents threats at the starting stage so that it is easy to reduce the attacks that come in many ways to devices.

I have used the Ringfencing feature with ThreatLocker, and I assess its impact on controlling the behavior of approved applications as helpful because approved applications sometimes cause issues. However, this helps to control the behavior if it is making any changes to the system.

It is easy to identify which security and configuration settings need fixing using the DAC dashboard.

The Zero Trust Endpoint Firewall's network control feature impacts my ability to manage network traffic across endpoints and servers because initial endpoint traffic was a little complicated. After implementing this, we are able to identify any suspicious threats that come and eliminate them using the firewall.

What needs improvement?

I believe ThreatLocker Zero Trust Platform's marketing strategy has to be changed because only fewer organizations, such as small and mid-scale organizations, have been using it right now. It has to be marketed well so that all other people also get to know about this product very well.

Regarding ThreatLocker Zero Trust Platform's AI capabilities, I think there are definitely some areas for improvement.

I believe there is room for improvement in its AI governance and security because most things at the moment are based on the data we have. However, some kind of more reality-specific things need to be improvised so that it will help to support AI-based cyberattacks.

Regarding ThreatLocker Zero Trust Platform's AI capabilities, I would say its accuracy and reliability of output is about fifty to fifty.

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For how long have I used the solution?

I have been using ThreatLocker Zero Trust Platform for two to three years.

What do I think about the stability of the solution?

ThreatLocker Zero Trust Platform is stable in my experience.

What do I think about the scalability of the solution?

The scalability of ThreatLocker Zero Trust Platform is good; it handles growth and expansion well.

How are customer service and support?

The customer support for ThreatLocker Zero Trust Platform is stable.

On a scale of one to ten, I would rate the customer support a nine.

Which solution did I use previously and why did I switch?

I did not previously use a different solution before ThreatLocker Zero Trust Platform.

What was our ROI?

ThreatLocker Zero Trust Platform has helped my organization save on operational costs because spending on cyberattacks has been reduced.

I have seen a return on investment with ThreatLocker Zero Trust Platform; I have saved time and money.

Which other solutions did I evaluate?

Before choosing ThreatLocker Zero Trust Platform, I did not evaluate other options because it has been identified by one of our customers, and they did all this evaluation and comparison with other products. I have been working on ThreatLocker, not on evaluating them or comparing them with other products.

What other advice do I have?

I would rate ThreatLocker Zero Trust Platform a ten on a scale of one to ten.

I choose ten because the flexibility and cost-effective application stand out and made me give it the highest rating.

I would advise others looking into using ThreatLocker Zero Trust Platform to experience this. I show them some scenarios I have used to demonstrate its effectiveness. My overall review rating for ThreatLocker Zero Trust Platform is ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 10, 2026
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Information Security Consultant at a government with 11-50 employees
Real User
Top 10
Oct 9, 2026
Platform has strengthened preventive security and now stops unauthorized tools and risky sites
Pros and Cons
  • "ThreatLocker Zero Trust Platform is a very nice platform, and we are very satisfied as customers with how it is helping us."
  • "However, there is one feature that I will definitely say is about the patching, as ThreatLocker should improve the patch a lot."

What is our primary use case?

For day-to-day use of ThreatLocker Zero Trust Platform, we are ensuring that if there is a breach, attack, or anything that happens with our endpoint systems, we make sure that they are detected, remediated, and informed through the dashboard to the administrators so we can take quick action on them.

If there is any incident, ThreatLocker Zero Trust Platform is our defense that provides an alert. Not only that, we are also using it for preventive measures, so it is not only corrective, but preventive measures are one of the very important aspects of ThreatLocker Zero Trust Platform that we will be using, which allows us to stop or block various websites or any objects.

We are not using the endpoint feature of ThreatLocker Zero Trust Platform right now, which impacts our ability to manage network traffic across our endpoints and servers.

How has it helped my organization?

As I mentioned earlier, we have received very nice benefits from ThreatLocker Zero Trust Platform already, and we are exploring more options from it. The most important one is blocking and preventing any software, URLs, or anything within the endpoint that could be stopped, so we are using 100% of ThreatLocker Zero Trust Platform for that.

One of the tools we previously used was the Qualys vulnerability tool, which was for vulnerability assessment. We don't require that anymore because we are going for ThreatLocker Zero Trust Platform, so we will find vulnerabilities through ThreatLocker going forward, even stopping any patching that we'll be doing through ThreatLocker now.

ThreatLocker Zero Trust Platform has helped our organization save on operational costs or expenses, but I will not reveal how much the differences are. For the difference in percentage, it is a good number.

What is most valuable?

The preventive measure was really nice that we have used for ThreatLocker Zero Trust Platform. For testing purposes, we specifically installed Nmap because it is a restricted product that nobody can use within the NBR domain. We detected all of the employees that installed Nmap, and ThreatLocker agent provided us with a report on who is using Nmap for scanning purposes. This was one of the very nice features that we detected.

Apart from that, we are also stopping other products, like Zoom, which we have tested. The breach that I will mention was not specific but was a very good preventive measure that we took from ThreatLocker.

The allowlisting feature of ThreatLocker Zero Trust Platform is very nice, and we are definitely using it over here. Regarding the software, there are some confidentiality aspects that I would not share, but that is a nice feature that we use.

What needs improvement?

Right now, there is nothing that comes to the top of my mind regarding how ThreatLocker Zero Trust Platform can be improved. If anything comes to mind, I will definitely share feedback with our partners who sell the product to us. However, there is one feature that I will definitely say is about the patching, as ThreatLocker should improve the patch a lot. The list of patches is not that improved compared to other patch management systems.

All is good concerning any other improvements needed for ThreatLocker Zero Trust Platform that I have not mentioned yet.

For how long have I used the solution?

We took a demo of ThreatLocker Zero Trust Platform approximately eight months ago from our internal vendor from Bahrain. The vendor representatives, Steve and Jamal, called us and we went over there and had a very nice proof of concept for ThreatLocker. It has been around three months that we have been using and testing it to ensure that we have all the features enabled.

What do I think about the scalability of the solution?

The scalability of ThreatLocker Zero Trust Platform is nice, as the person told me that licensing is easy, and if we have hundreds of employees right now, if that number goes beyond that, it will not be a big problem with ThreatLocker.

How are customer service and support?

The customer support for ThreatLocker Zero Trust Platform is nice, especially from ThreatLocker Cyber Heroes, who provided excellent support for us. I would definitely rate customer support a 10 on a scale from 1 to 10, as they are very nice.

Which solution did I use previously and why did I switch?

We used SecOps before ThreatLocker Zero Trust Platform, which we switched from because we find ThreatLocker better suited for our needs.

What was our ROI?

I have seen a return on investment with ThreatLocker Zero Trust Platform. I cannot share specific metrics, but it was a nice investment and saving. Regarding the DAC one, we are satisfied with our ISO and everything, so this is a nice feature.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup cost, and licensing for ThreatLocker Zero Trust Platform is that the licensing is very easy to handle. Overall, it was easy, and the person who helped us was really nice.

Which other solutions did I evaluate?

When we were evaluating options before choosing ThreatLocker Zero Trust Platform, we were initially considering SecOps, but now ThreatLocker has been shortlisted, and we are definitely going for this solution.

What other advice do I have?

ThreatLocker Zero Trust Platform is a very nice platform, and we are very satisfied as customers with how it is helping us. I have given this platform a rating of 9 out of 10.

Overall, the governance and security model of ThreatLocker Zero Trust Platform is very good, which we are already using and find nice.

Regarding the accuracy and reliability of output from ThreatLocker Zero Trust Platform's AI capabilities, it is good because every vendor has its own threat systems. We are also using Palo Alto, Cisco, and other systems, even Microsoft Defender endpoint. As far as them, ThreatLocker Zero Trust Platform is a very nice name, up to date, and working vigorously, which helps us get good results from the AI.

I would definitely recommend that others looking into using ThreatLocker Zero Trust Platform give it a big affirmative vote, as they should definitely use it for better security, including corrective, preventive, and correlative measures available from ThreatLocker platform, especially in today's threat landscape.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 9, 2026
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October 2026
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IT Security Analyst at Bank Of Philadelphia
Real User
Top 20
Mar 5, 2026
Application allow-listing has protected our bank while responsive support manages every request
Pros and Cons
  • "As for the customer service and technical support of ThreatLocker Zero Trust Endpoint Protection Platform, I would rate them from one to 10 as a 20."

    What is our primary use case?

    My main use case for ThreatLocker Zero Trust Endpoint Protection Platform is Application Whitelisting.

    What is most valuable?

    The features of ThreatLocker Zero Trust Endpoint Protection Platform that I like the most is the Application Whitelist, which is mostly what I use, but their customer service is the best of the best. I deal with over 100 vendors. I'm over vendor management for the bank, and I never dread a call with ThreatLocker, with Andrew and Jordan. They're pros. They're so helpful and understanding and they're the best, out of any company. Their customer service is number one, without a doubt.

    I'm just overall impressed with the solution's allow-listing feature in ThreatLocker Zero Trust Endpoint Protection Platform. Being relatively new to IT, but not technology, it was a feature that I didn't know existed. Obviously it makes sense that it's needed, but the capabilities and how much it can protect you on the end, it's not surprising how useful it is.

    The customer service features of ThreatLocker Zero Trust Endpoint Protection Platform just make everything so easy. I can pick up the phone and call them or set up a Zoom call. There's no question too dumb or that I feel stupid for asking. They're responsive and on top of it. Most of the time, I can email Andrew about an issue and he'll schedule a call and have it fixed before we even have a call. He goes through and tells me what he did, and then he actively monitors the situation or policy, even after the call, just to ensure we don't have any problems, and we just don't get that anywhere else. It's amazing.

    What needs improvement?

    Nothing comes to mind regarding how ThreatLocker Zero Trust Endpoint Protection Platform can be improved. I would suggest keeping customer service up and the Application Whitelist feature, which is what I primarily use, just keep advancing in that. Perhaps make some of it a little more user-friendly as far as the interface because it can get confusing at times, but the customer service makes up for any confusion or doubts within myself because I know that it's going to get done right and it's going to protect the bank as much as possible.

    For how long have I used the solution?

    I have been using ThreatLocker Zero Trust Endpoint Protection Platform for one year since April 1st. The organization onboarded ThreatLocker about six months prior to me, before I joined. We're still kind of starting to get everything, our Ringfencing and all our policies, starting to get them all ironed out now, but we really enjoy it.

    What do I think about the stability of the solution?

    The stability and reliability of ThreatLocker Zero Trust Endpoint Protection Platform have been great. We haven't had any issues. I can't think of one time where it's been down or caused any internal conflicts.

    What do I think about the scalability of the solution?

    From my understanding, regarding the scalability of ThreatLocker Zero Trust Endpoint Protection Platform, we pretty much set it company-wide and it's been a smooth process with Andrew helping us along the way, working with my supervisor, the ISO. We jumped in, and he was still in the learning phase when I joined on April 1st, but he pretty much figured it out. Through the help of the Cyber Heroes and the customer support, we've been rocking and rolling with it and are confident. It's been great.

    How are customer service and support?

    If you have any issues or questions, the support team is right there at a drop of a hat, with no questions asked. The team will help you and walk you through it. As for the customer service and technical support of ThreatLocker Zero Trust Endpoint Protection Platform, I would rate them from one to 10 as a 20. They're great, fantastic.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    As far as operational expenses, ThreatLocker Zero Trust Endpoint Protection Platform has not helped my company save money; however, it helps us sleep at night knowing that our company and our customers' financials are protected, just by making sure that we don't have any vulnerabilities through bad actors and applications.

    What other advice do I have?

    I'm in charge of information security when using ThreatLocker Zero Trust Endpoint Protection Platform. Whenever any employee tries to download or install any application on any work device, it sends a notification directly to me, and then I have to approve or reject the request and set up policies and Ringfences to make sure that if we approve the product, it doesn't come up flagged or get kicked or ask for permission under certain circumstances. We can also change the groups with different departments if they need access to certain applications. I approve installations of software and programs.

    I have used the Ringfencing feature in ThreatLocker Zero Trust Endpoint Protection Platform. I assess the impact of the Ringfencing feature on controlling the behavior of approved applications as really helpful, as far as elevating certain things, setting up policies, and fine-tuning. It may not be so much about the application; it's about who's accessing it and where it's going and who installs it. It's been really helpful as far as the elevation of said application.

    We're working on implementing the Network Control features of ThreatLocker Zero Trust Endpoint Protection Platform. We haven't really deep-dived into it, but we have a call set up with Andrew and Jordan next week to deep-dive into that and try to start implementing it because it's very well needed.

    I do not use the Elevation Control feature in ThreatLocker Zero Trust Endpoint Protection Platform a whole lot, but I've worked with Andrew and he's walked me through some things where we've had issues.

    I'm not familiar with the Storage Control feature of ThreatLocker Zero Trust Endpoint Protection Platform when it comes to enforcing policy-driven access over various systems.

    It's pretty self-explanatory to identify which security and configuration settings need fixing using the DAC dashboard of ThreatLocker Zero Trust Endpoint Protection Platform. It has a lot of nice graphs and charts and explanations for everything. It's very helpful. I like the new dashboard.

    We don't use ThreatLocker Zero Trust Endpoint Protection Platform for blocking site control and other content filtering that I'm aware of.

    I would rate ThreatLocker Zero Trust Endpoint Protection Platform as fantastic, 10 out of 10. I'd highly recommend them. It's a great platform. It's fairly simple to use, and if you have any questions, customer service is just top-notch. Make the jump. It'll be worth it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Mar 5, 2026
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    reviewer2911848 - PeerSpot reviewer
    Information System Engineer2 at a tech vendor with 10,001+ employees
    Real User
    Top 20
    Oct 15, 2026
    Unified admin access and application controls have reduced tools but still need clearer policies
    Pros and Cons
    • "The customer support is the best I have encountered across different products and support vendors, with knowledgeable people on the Cyber Hero support team providing excellent assistance."
    • "ThreatLocker Zero Trust Platform is very stable with many releases related to ThreatLocker agent. However, it does consume a lot of storage and memory on physical devices as it stores all policy data, which can take up to five, ten, fifteen, or twenty GB, and this can lead to high CPU usage at times."

    What is our primary use case?

    My main use case for ThreatLocker Zero Trust Platform involves using two modules: the Application Control module and Elevation Mode, which I use for application controlling and privileged access on the system.

    A recent example of how I use those modules in my day-to-day operations is when our security team wanted to block the OpenTlo application and the shim app on Windows and Mac OS devices to prevent them from running and having no processes active on the systems. I have been using application control for blocking that particular part, and in terms of Elevation Mode, I have been using it for performing admin rights on the system, with policies created that auto-elevate specific software updates or allow users to do self-elevation.

    These are the main purposes of using ThreatLocker Zero Trust Platform right now.

    I have not used ThreatLocker ring fencing specifically to control the behavior of AI agents, but I have used it for the OpenTlo agent, which connects to various gateways and APIs in that context.

    How has it helped my organization?

    ThreatLocker Zero Trust Platform has positively impacted my organization, making us in a much better state now.

    By using ThreatLocker Zero Trust Endpoint Protection Platform, I have consolidated the Admin By Request tool for admin privileges, which I have completely removed after moving to ThreatLocker Elevation Mode. ThreatLocker Zero Trust Platform allows me to manage application controls under one license, saving me from additional expenses on separate tools for admin requests.

    What is most valuable?

    In my experience, the best features that ThreatLocker Zero Trust Platform offers are its ability to identify applications not just by name but also based on their processes, file paths, hash values, and certificates defined in policies, making it quite dynamic in modifying and defining application rules to block or allow applications or run them in a ringfenced state.

    When I mention it's dynamic in nature, I have found that sometimes it is easy to create a definition for an application and modify it, but sometimes it is complex, such as with OpenTlo, which has many components and gateways running, requiring a better understanding of how the application works and the processes involved from terminal initiation to executing tasks. This really depends on the situations.

    Regarding ThreatLocker Zero Trust Platform's AI capabilities, I think they are excellent, as they follow all the standards and are quite secure.

    When discussing the accuracy and reliability of the AI output, I acknowledge that while AI may sometimes provide incorrect responses, it generally offers good and accurate results around eighty to ninety percent of the time based on the platform's capabilities.

    My impression of the solution's allow listing feature is that it is quite good, as it helps in watching what should or should not be allowed on the system, providing an additional layer of guardrails for securing the systems and network.

    I have been using ring fencing for specific applications such as PowerShell and CMD, where I ensure that only particular actions are allowed, which adds a nice layer of security to prevent unauthorized executions while permitting the necessary functionality.

    I think it is easy to moderately easy to identify which security and configuration settings need fixing using the DAC dashboard.

    I have been using the privileged access management and elevation control feature in ThreatLocker Zero Trust Platform, which facilitates just-in-time administrative access for approved applications very effectively, as it allows self-elevation without requiring user interactions.

    What needs improvement?

    I believe one of the needed improvements is that while they have enabled policy structuring, there might still be some confusion for admins who do not work on it daily to understand how the policy structure is defined and how it impacts systems. Perhaps there could be enhancements to show the policy structure, hierarchy, and actual implementation.

    I give it a seven because there are a few areas for improvement with the policy structuring and understanding the hierarchy in the portal or console, and while it functions well for application control, other MDM or UEM solutions may offer similar capabilities without needing separate licenses for just those functionalities.

    For how long have I used the solution?

    I have been using ThreatLocker Zero Trust Platform for the past one year.

    What do I think about the stability of the solution?

    ThreatLocker Zero Trust Platform is very stable with many releases related to ThreatLocker agent. However, it does consume a lot of storage and memory on physical devices as it stores all policy data, which can take up to five, ten, fifteen, or twenty GB, and this can lead to high CPU usage at times.

    What do I think about the scalability of the solution?

    The platform is quite scalable, following a cloud model, allowing for scaling from one hundred to one thousand devices while behaving consistently across the range.

    How are customer service and support?

    Regarding user experience, as an admin, I have had a good experience with the support team, which has been fantastic with instant replies, and the Cyber Hero support has been quite flexible and around the clock, which is one of the biggest advantages I have noticed in support for any product.

    The customer support is the best I have encountered across different products and support vendors, with knowledgeable people on the Cyber Hero support team providing excellent assistance.

    I would rate the customer support a solid ten.

    Which solution did I use previously and why did I switch?

    I previously used Admin By Request for admin or privileged access management, and once I explored ThreatLocker Zero Trust Platform capabilities, I found that the Elevation Mode could offer me the same features, prompting me to switch to ThreatLocker Zero Trust Platform for both application control and elevation.

    What was our ROI?

    I am not certain about the numbers regarding operational cost savings, but I believe I have saved a lot in operational costs and improved efficiency while maintaining the application control measures.

    An example of return on investment would be related to the Elevation Control module, where I save significant amounts of money compared to when I was using Admin By Request, and after removing that tool, I manage everything effectively under the same ThreatLocker Zero Trust Platform license.

    What's my experience with pricing, setup cost, and licensing?

    I am not aware of the pricing and licensing costs, but I can say that the setup has been quite solid, and the support team has been very helpful during the setup process and consistently monitors my systems.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing ThreatLocker Zero Trust Platform, and I am not entirely certain if there were any other options that were considered.

    What other advice do I have?

    ThreatLocker Zero Trust Platform is a product I would rate around seven based on my experience with the two modules. I am not certain which cloud provider I am using for my private cloud deployment, but it is most probably AWS.

    I am not certain about the impact of the Zero Trust Endpoint firewall and network control feature, as I have not utilized that module. Apart from application control and Elevation Mode, I do not have any knowledge of those.

    I have no information about the data storage access control and storage control feature in enforcing policy-driven access over various storage devices.

    I do not use any other modules apart from the two mentioned, so I cannot assess the efficiency of the real-time threat intelligence and category controls employed by web content control in blocking malicious and non-compliant sites.

    The advice I would give to others considering ThreatLocker Zero Trust Platform is that it really depends on your infrastructure, but if you are looking for efficient management options in Elevation Mode or other modules, it is a quite good product to consider.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 15, 2026
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    Server Administrator at Clay County Sheriff's Office
    Real User
    Top 20
    Mar 4, 2026
    Zero trust controls have strengthened endpoint security and simplified evidence handling
    Pros and Cons
    • "Overall, ThreatLocker Zero Trust Endpoint Protection Platform is an ideal solution for any company lacking comparable protection, offering complete visibility into the environment, making it a recommended choice for every organization with computer systems in place."
    • "Identifying which security and configuration settings need fixing using the DAC dashboard is somewhat difficult at times."

    What is our primary use case?

    As a sheriff's department, our main use cases for ThreatLocker Zero Trust Endpoint Protection Platform involve managing many different endpoints that are our deputies on the road who constantly receive evidence, encompassing various file types, including video files in executable form from banks and ATMs, necessitating careful monitoring of executions.

    Additionally, we have a finance department that faces constant phishing attacks, and the platform helps us gain better control over what is executed in our environment. When something is executed, we can pause to assess its necessity.

    How has it helped my organization?

    By using ThreatLocker Zero Trust Endpoint Protection Platform, we have been able to consolidate several security tools, including considering removing SentinelOne to streamline everything under ThreatLocker and ThreatLocker Detect to minimize device overhead. Previously, we encountered conflicts between tools, but transitioning entirely to ThreatLocker has been satisfying as it effectively prevents threats.

    What is most valuable?

    For us, the features we appreciate most about ThreatLocker Zero Trust Endpoint Protection Platform are the learning mode, maintenance modes, and installation modes which we utilize heavily. We do not allow new applications to be executed in our environment, so we maintain an approved list of applications. The learning mode enables us to learn these applications initially, thus preventing the launch of anything else. If an unapproved application attempts to launch, it prompts a conversation about its necessity, often revealing that we might already have a similar tool we can use. The maintenance mode is indispensable for us.

    My impression of the allow-listing feature of ThreatLocker Zero Trust Endpoint Protection Platform is positive; it is convenient that for widely used applications such as Adobe, we do not have to learn each individual application as we can simply allow the entire suite, ensuring all updates and applications are included. This feature helps us establish a static baseline of safe items to ensure familiarity within our finance department and other teams.

    I have used the ringfencing feature of ThreatLocker Zero Trust Endpoint Protection Platform.

    I assess the impact of ThreatLocker Zero Trust Endpoint Protection Platform on controlling the behavior of approved applications as beneficial; for example, with our CAD program, there is no need for outside applications to interface with it. This ringfencing capability allows us to monitor any unauthorized interaction attempts with our applications, providing intensive oversight of their behavior.

    Regarding the network control feature of ThreatLocker Zero Trust Endpoint Protection Platform, I do not use it extensively; we mainly rely on our network firewall since all our clients are connected through a VPN. However, I am actively learning about the features and plan to advocate for increased usage as I recognize we are under-utilizing this aspect.

    I do use the elevation control feature of ThreatLocker Zero Trust Endpoint Protection Platform.

    My assessment of how ThreatLocker Zero Trust Endpoint Protection Platform facilitates just-in-time administrative access for approved applications is quite favorable; for instance, one of our applications requires admin access for initial launches or periodically to download new map files. This application can be set to launch as an admin automatically, alleviating recurring issues.

    ThreatLocker Zero Trust Endpoint Protection Platform helps us save on operational costs and expenses, particularly concerning application management since it enables us to verify applications efficiently. Before, we often had to backtrack and resolve issues created by unverified installations, which has transitioned to a more proactive stance against vulnerabilities.

    What needs improvement?

    Identifying which security and configuration settings need fixing using the DAC dashboard is somewhat difficult at times. Initially, we encountered challenges when launching applications for the first time due to denials, requiring a detailed investigation. However, I have found that there is a more effective approach available in the panel for this purpose; nonetheless, I still struggle to pinpoint the exact reasons for certain denials and the policies causing them.

    To improve ThreatLocker Zero Trust Endpoint Protection Platform, it would be beneficial to integrate a notification feature with the learning mode that clearly indicates items learned during a session. This feedback would help us understand what is learned in real-time, especially during a one-hour learning mode setup, ensuring we remain aware of potentially unnecessary learned items.

    For how long have I used the solution?

    We have been using ThreatLocker Zero Trust Endpoint Protection Platform for a little over a year now.

    What do I think about the stability of the solution?

    I assess the stability and reliability of ThreatLocker Zero Trust Endpoint Protection Platform as excellent; in the entire time we have had it, there was only one occasion where it crashed, necessitating a reinstall. Given the scale of our operations managing a thousand installations, this performance is impressive.

    What do I think about the scalability of the solution?

    ThreatLocker Zero Trust Endpoint Protection Platform scales well with our company's growing needs; as we continuously hire new deputies and add servers, the installation process is smooth and easy when the right server or workstation applications are designated for installation.

    How are customer service and support?

    My experience with the customer service and technical support for ThreatLocker Zero Trust Endpoint Protection Platform is positive; they are responsive and readily available. We manage through our MSP, which facilitates direct communication during troubleshooting, making it easy to connect when issues arise. I would rate the support at a ten as I have never faced any problems.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Prior to using ThreatLocker Zero Trust Endpoint Protection Platform, we were utilizing SentinelOne.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing for ThreatLocker Zero Trust Endpoint Protection Platform is that the setup process is straightforward. While I do not know the specifics of our financial arrangement because our finance department manages that, we focus on securing multiple vendor quotes as part of our internal procedures. The initial learning phase took about a month or two, establishing a baseline across our machines, and after that, it became an effortless operation.

    What about the implementation team?

    We manage through our MSP, which facilitates direct communication during troubleshooting, making it easy to connect when issues arise.

    What's my experience with pricing, setup cost, and licensing?

    Quantifying the exact savings ThreatLocker Zero Trust Endpoint Protection Platform provides is challenging, but I estimate it saves us at least a couple of hours a week through streamlined auditing processes rather than the manual effort previously required.

    Which other solutions did I evaluate?

    There are no other solutions I am aware of that address similar needs outside of ThreatLocker Zero Trust Endpoint Protection Platform. I believe we considered a couple of other solutions during our decision-making process, but I cannot recall their names now.

    What other advice do I have?

    Overall, I would give ThreatLocker Zero Trust Endpoint Protection Platform a rating of ten out of ten. It is an ideal solution for any company lacking comparable protection, offering complete visibility into the environment, making it a recommended choice for every organization with computer systems in place. I have not used the storage control feature of ThreatLocker Zero Trust Endpoint Protection Platform until recently; I finally got it turned on today. We plan to implement it, especially since we frequently receive various USBs as evidence in law enforcement, allowing us to issue specific USBs that individuals can use safely without risking unknown data from random devices.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Mar 4, 2026
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    PeerSpot user
    IT Coordinator at Tech Rockstars
    Real User
    Top 20
    Mar 4, 2026
    Zero trust controls have simplified antivirus management and protect outdated dental systems
    Pros and Cons
    • "Zero-Touch is the future, and ThreatLocker Zero Trust Endpoint Protection Platform is the easiest way to accomplish that."
    • "I actually have a gripe with the allowlisting feature of ThreatLocker Zero Trust Endpoint Protection Platform."

    What is our primary use case?

    We're using ThreatLocker Zero Trust Endpoint Protection Platform primarily as our antivirus to restrict access. We provide our employees with the programs they need to use, and then we ensure that anything not running is not allowed to run.

    Many dental places use scanners that are two or three generations too old with software that only runs on Windows 7, so Ringfencing from ThreatLocker Zero Trust Endpoint Protection Platform is perfect for that. It allows us to have a computer on the network that has many potential vulnerabilities, but we are able to prevent any unauthorized activity.

    By using ThreatLocker Zero Trust Endpoint Protection Platform, we're using it as our primary antivirus, so we're not using things such as Bitdefender or anything else that we might suggest. We are just using ThreatLocker as our primary for that.

    What is most valuable?

    Personally, I really think the Ringfencing feature of ThreatLocker Zero Trust Endpoint Protection Platform is really cool. I think allowing yourself to run more antiquated, obsolete things through Ringfencing is really powerful, especially with companies who want to be cost-effective.

    Ringfencing allows us to do exactly what we need and nothing more. That is exactly what we want with these more obsolete devices that we are Ringfencing.

    The Elevation Control feature of ThreatLocker Zero Trust Endpoint Protection Platform is one that we use quite often, and I think it's also something that really speeds up a lot of our day-to-day work by being able to quickly say we will elevate this and then we will go on about our day.

    I would say the Elevation Control feature really improved our process because it prevents our users from needing to call us or write us and wait on hold for ten or so minutes to request elevation. They will send in the request, we will get an email or it will pop up on the elevation dashboard, and it is as easy as clicking and going.

    What needs improvement?

    I actually have a gripe with the allowlisting feature of ThreatLocker Zero Trust Endpoint Protection Platform. When updating software, it is a little inconvenient. Many users actually tend to have an issue, and I have spoken with other people here at the ThreatLocker event as well, where that is the main issue coming from the user end in that they want to install something and install it immediately without having to ask anybody. However, I feel that might be a necessary evil in order to have everything secure, as we do not want them accidentally running ransomware or something similar.

    Primarily, we have different VPN services, but we are trying to slowly integrate some of the VPN features of ThreatLocker Zero Trust Endpoint Protection Platform. We are having a little trouble with that integration, specifically with the Network Control.

    For how long have I used the solution?

    We had ThreatLocker Zero Trust Endpoint Protection Platform in place at our company as soon as I started working here, approximately a year ago.

    How are customer service and support?

    I use the help center on ThreatLocker portal quite often, and they are usually very responsive, which I think is really impressive.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We do not need those tools anymore as we use ThreatLocker Zero Trust Endpoint Protection Platform as a replacement.

    What other advice do I have?

    Personally, I think ThreatLocker Zero Trust Endpoint Protection Platform is fine the way it is. I have no big complaints with it. I would say maybe the education on it could be a little clearer. I know they have a bootcamp and an exam for that, and you can also take that online. They also have the help center available. ThreatLocker is pretty squared away in my opinion.

    We are running a pretty lean setup, so ThreatLocker Zero Trust Endpoint Protection Platform allows us to have an overview of all the computers that we are managing at one time, which is very helpful in that way.

    We are a small company of less than fifteen people managing around seventy different clients, all with a varying amount of computers from five computers to almost twenty. I would say that ThreatLocker Zero Trust Endpoint Protection Platform has not impeded any of that. It is definitely usually the smoothest part of the process to get ThreatLocker enabled.

    There is a lot of overhead when you are running a bunch of antiviruses with personal users having their own things they want to run, but if we have ThreatLocker, we can tell them that we know everything that is going on. We do not really need to have any of this that is causing additional overhead on your computer.

    Zero-Touch is the future, and ThreatLocker Zero Trust Endpoint Protection Platform is the easiest way to accomplish that. If you already have Zero-Touch in place, then that is fine, but if you want it to be easy and scalable, ThreatLocker is the way to do it. I would give ThreatLocker Zero Trust Endpoint Protection Platform a rating of ten out of ten, as this is probably the easiest way to implement IT for any company and any IT security is through ThreatLocker.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Mar 4, 2026
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    IT Manager at a manufacturing company with 201-500 employees
    Real User
    Top 20
    Oct 15, 2026
    User activity has been well monitored and application access is controlled and organized
    Pros and Cons
    • "The particular features that stand out for me are the easy management of policies, the speed of threat detection, and the fast allow listing compared to other tools."
    • "The complaints are that users think the new features are quite rigid for them."

    What is our primary use case?

    My main use case for ThreatLocker Zero Trust Platform is monitoring the user. We block certain applications and restrict access to some of the apps and software. ThreatLocker Zero Trust Platform is useful as a tool to keep monitoring from the user to access any illegal or pirated apps or software.

    How has it helped my organization?

    ThreatLocker Zero Trust Platform has positively impacted our organization, though we have several complaints from users. By using ThreatLocker Zero Trust Platform, we have consolidated security tools; previously, we were using DLP McAfee, and after our agreement ended, we moved to ThreatLocker Zero Trust Platform.

    What is most valuable?

    In my experience, the best features ThreatLocker Zero Trust Platform offers is that it works quite well for me, and the efficiency is good. The particular features that stand out for me are the easy management of policies, the speed of threat detection, and the fast allow listing compared to other tools.

    My impression of ThreatLocker Zero Trust Platform's allow listing feature is that it is easy to run. I cannot recall using the ring fencing feature with ThreatLocker Zero Trust Platform. Identifying which security and configuration settings need fixing using the DAC dashboard is not quite difficult.

    ThreatLocker Zero Trust Platform's Zero Trust Endpoint Firewall Network Control feature has a positive impact on our ability to manage network traffic across our endpoints and servers because it is useful for us and helps us. Regarding the data storage access control feature, it is beneficial because we can prevent users from transferring company data into their personal devices and can prevent malware.

    What needs improvement?

    The complaints are that users think the new features are quite rigid for them. I do not think ThreatLocker Zero Trust Platform is too sensitive and blocking legitimate activities because we control that; we have to train ThreatLocker Zero Trust Platform to familiarize ourselves with what constitutes legitimate and illegal activities.

    Regarding how ThreatLocker Zero Trust Platform can be improved, I think that so far during my tenure, I am satisfied with the features. I believe everything important has been covered regarding needed improvements. I am satisfied overall with ThreatLocker Zero Trust Platform.

    For how long have I used the solution?

    I have been using ThreatLocker Zero Trust Platform for about a year during my tenure at Celestica.

    What do I think about the stability of the solution?

    ThreatLocker Zero Trust Platform is stable with no issues regarding downtime or reliability.

    What do I think about the scalability of the solution?

    ThreatLocker Zero Trust Platform has been able to grow with our needs, demonstrating good scalability.

    How are customer service and support?

    I have never needed to contact ThreatLocker Zero Trust Platform's customer support.

    Which solution did I use previously and why did I switch?

    I previously used a different solution before ThreatLocker Zero Trust Platform. We were previously with McAfee DLP. I am not sure why we switched from McAfee DLP to ThreatLocker Zero Trust Platform, as it was a management decision.

    What was our ROI?

    I am not sure about the operational costs or expenses because I do not handle the budget. I think there is time saved and fewer employees needed as well.

    What's my experience with pricing, setup cost, and licensing?

    I do not handle pricing, setup costs, and licensing as those decisions are made by my manager.

    Which other solutions did I evaluate?

    Before choosing ThreatLocker Zero Trust Platform, we evaluated other options, including Sophos Endpoint client.

    What other advice do I have?

    I would rate ThreatLocker Zero Trust Platform about 9 to 10 out of 10. I chose that rating because I have used ThreatLocker Zero Trust Platform, and I think it is quite useful for organizing and monitoring users. Regarding ThreatLocker Zero Trust Platform's AI capabilities, I am not sure about them. I do hope ThreatLocker Zero Trust Platform can manage permissions and secure the environment with its current AI features. So far, this is my first time using the AI capabilities of ThreatLocker Zero Trust Platform, and I find it consistent up to now. My advice for others looking into using ThreatLocker Zero Trust Platform is to go for it. My overall product rating is 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 15, 2026
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    IT Support Manager at a consultancy with 11-50 employees
    Real User
    Top 20
    Oct 9, 2026
    Zero trust controls have protected critical data and now block almost all malicious activity
    Pros and Cons
    • "ThreatLocker Zero Trust Platform is very good software to use in the company because it has very good features and provides security support, web control, and different zero trust file capabilities."

      What is our primary use case?

      Our main purpose for using ThreatLocker Zero Trust Platform is blocking malicious files that affect our system. We use ThreatLocker Zero Trust Platform so it cannot execute any files related to malicious attacks or security threats that affect our system. ThreatLocker Zero Trust Platform operates under a zero tolerance policy, meaning no files can execute without approval.

      When our users are developing code, ThreatLocker Zero Trust Platform cannot execute DLL files without approving the projects. We can approve those projects, then the developer can complete their work. Otherwise, their work cannot be completed before approval.

      Our project developments already include blocking DLL files and blocking web browser security related to different links blocked by ThreatLocker Zero Trust Platform's web securities. The platform also blocks malicious links from executing files from where ThreatLocker Zero Trust Platform is installed. This is a very powerful tool for our company, which makes our organization more secure and more reliable.

      How has it helped my organization?

      ThreatLocker Zero Trust Platform is a very beneficial tool for our company. After the installation of ThreatLocker Zero Trust Platform, the attacks on our system from malicious sources are very minimal. Before ThreatLocker Zero Trust Platform, many systems were affected by malicious attacks, malicious links, and malicious emails. After the installation, the attack rate is approximately one to one and a half percent, while ninety-eight percent has been beneficial for our company.

      ThreatLocker Zero Trust Platform is a very good tool that gives us minimum time to resolve solutions and also provides feedback from the team. The tool helps us with blockage and informs us about corrupted links and files. It is beneficial because we do not have to search for whether a file is malicious or not, as it already tells us the percentage of risk that file poses to our system. This is very beneficial for us.

      What is most valuable?

      I have used four to five features, including USB blockage, which is very effective. ThreatLocker Zero Trust Platform's Zero Trust feature is also very good because no file can execute without approval. Additionally, malicious linking and different web control applications cannot execute without permission, and all applications cannot be registered on the user's laptop without approval.

      This is not a day-to-day feature but rather a company-wide policy because users cannot copy or breach our company documents for personal use. Our company documents are protected due to USB blockage. The web control also blocks Gmail-related activities so users cannot upload anything to their Gmail. This is very beneficial for our company, as our company documents are safe due to USB and web controls.

      The governance and security of ThreatLocker Zero Trust Platform are very good and very beneficial for the company when used properly. The governance allows security and makes ThreatLocker Zero Trust Platform reachable to the server. It secures government resources for security purposes.

      The allow-listing feature is very beneficial and very impressive. We can see which scripts and libraries run on the devices and check the allow-listing for everything in that feature. This is a very good feature.

      I have experience related to USB blockage. USB blockage is a very good feature for our company. Different features in storage control exist, but I only interact with the USB control features.

      What needs improvement?

      ThreatLocker Zero Trust Platform has already improved significantly. While nothing cannot be improved, day-to-day technology continues to advance. ThreatLocker Zero Trust Platform stays up-to-date with the latest attacks and malicious files. This is beneficial for ThreatLocker Zero Trust Platform. Currently, ThreatLocker Zero Trust Platform is very good for staying up-to-date with modern technology. I wish ThreatLocker Zero Trust Platform the best of luck for the future.

      For how long have I used the solution?

      I have been using ThreatLocker Zero Trust Platform for almost two and a half years.

      What do I think about the stability of the solution?

      ThreatLocker Zero Trust Platform is stable.

      What do I think about the scalability of the solution?

      The platform scalability is ninety-eight percent.

      How are customer service and support?

      The team at ThreatLocker Zero Trust Platform cannot be improved. Their team is the best. I cannot see any tool team comparable to ThreatLocker Zero Trust Platform. Their team responds every time very well, is very timely, and has a friendly environment to resolve our issues. I am impressed with their team because they are very good. Other platform teams respond late, are not friendly, and do not understand our problems. However, ThreatLocker Zero Trust Platform's team understands the problem, listens to our issues very patiently, and resolves them before we can move to the next session. They take two or three hours, which is very good.

      The customer support is one hundred fifty percent, not one hundred percent. It is a very good and friendly nature with a supportive environment. I would rate the customer support at the highest level.

      Which solution did I use previously and why did I switch?

      We did not use any other tools. We only used Windows latest security, Windows Defender. Before Windows Defender, we used NT malware and different tools that were not officially listed. Those were cracked software that is very harmful. We moved to ThreatLocker Zero Trust Platform because that scripted software also attacked the system and could not protect our system one hundred percent. It also allowed attackers to access the system.

      How was the initial setup?

      We deployed ThreatLocker Zero Trust Platform through the portal. We accessed the portal and deployed it through the private network. Every user has it on his laptop. We install the exe file, run that exe, and execute the services working as a service. It is used on-premises.

      What was our ROI?

      ThreatLocker Zero Trust Platform is very cost-effective. It saves a maximum amount for the company, approximately five to ten thousand dollars, compared to using different tools. ThreatLocker Zero Trust Platform provides us with one tool which is very beneficial for us.

      ThreatLocker Zero Trust Platform is very good because it saves time and money and provides us with all the features we need. However, regarding the financial situation, I cannot share additional details because I cannot manage the financial condition of the company.

      Which other solutions did I evaluate?

      I cannot comment on my choice of ThreatLocker Zero Trust Platform because the head of my team checked different tools. I cannot provide answers regarding the evaluation process because the head of the department chose ThreatLocker Zero Trust Platform. I cannot tell how many software or tools were checked, so I genuinely cannot provide information about any other tools.

      What other advice do I have?

      I would rate ThreatLocker Zero Trust Platform a nine on a scale of one to ten. I chose nine for my rating because everything can improve, and everything is not perfect. If we think something is perfect, nothing is truly perfect in the world. Every tool makes more changes and improves every time, so we cannot give it a ten. That is the reason behind this rating. I have no complaints about ThreatLocker Zero Trust Platform and no issues, just a recognition that better improvements can be made. I am not using the AI platform related to ThreatLocker Zero Trust Platform. That is why I cannot give an accurate answer regarding the AI capabilities. I mostly use ThreatLocker Zero Trust Platform's Zero Trust, web control, all security, and USB blockage modules. These are modules I actively use. The AI platform is a new module, so I cannot be fully aware of those capabilities.

      No tool can replace ThreatLocker Zero Trust Platform. Last month, we eliminated ThreatLocker Zero Trust Platform because of the financial condition of the company, as the company cannot bear the financial burden. The company is downgrading and in a loss. That is the reason the company eliminated all IT resources. I cannot use the Ringfencing feature with ThreatLocker Zero Trust Platform. I cannot use the DAC Dashboard.

      ThreatLocker Zero Trust Platform is very good software to use in the company because it has very good features and provides security support, web control, and different zero trust file capabilities. These are very good features. My suggestion is for every company to purchase this software. It can protect the environment, devices, and companies from different attacks and malicious files because it has very good features with zero tolerance, meaning no file can be executed without approval. My overall rating for ThreatLocker Zero Trust Platform is nine out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Oct 9, 2026
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      IT Admin at a non-tech company with 11-50 employees
      Real User
      Top 20
      Mar 5, 2026
      Zero trust controls have simplified admin removal and now streamline secure software installs
      Pros and Cons
      • "We have gotten a lot of use out of the feature of removing local admins from a lot of computers with ThreatLocker Zero Trust Endpoint Protection Platform."
      • "At the time, ThreatLocker does not have a great way to do that; you have to make separate groups."

      What is our primary use case?

      We use Application Control with ThreatLocker Zero Trust Endpoint Protection Platform, and we have started to use Network Control a little bit. Elevation Control is the main feature we have gotten use out of.

      One of the things we have discussed with our solutions engineer at ThreatLocker is that we are trying to do nested groups. At the time, ThreatLocker does not have a great way to do that; you have to make separate groups. They said that is already in the works, so I do not know if that is helpful, but that is the main thing.

      How has it helped my organization?

      We have gotten a lot of use out of the feature of removing local admins from a lot of computers with ThreatLocker Zero Trust Endpoint Protection Platform. Our company is spread out, so we cannot usually get hands-on those computers. It is a lot easier to hit the button on ThreatLocker Zero Trust Endpoint Protection Platform and remove it and also just get an audit of whether there are any other local admins floating out there. That has been really helpful. The testing environment has been very helpful as well.

      We did not have any testing environment previously to using ThreatLocker Zero Trust Endpoint Protection Platform, so it was us as IT admins doing our best to test software before deploying it out to the users. That helps a lot.

      I assess its role in facilitating just-in-time administrative access for approved applications with ThreatLocker Zero Trust Endpoint Protection Platform as very helpful in allowing a user to install software, so we do not have to actually remote in and put our credentials. We can give them an hour to install the software, monitor their machine, make sure it is all safe, and they are good to go after that. It helps us save a lot of time.

      I find the Storage Control feature in ThreatLocker Zero Trust Endpoint Protection Platform to be very helpful when it comes to enforcing policy-driven access over various storage devices. We are trying to get into CMMC, which is a compliance certification; one of the requirements is to inventory any USB devices that we have floating around the company. With ThreatLocker Zero Trust Endpoint Protection Platform, we are able to name those devices, record their serial number and everything, and who they are assigned to. We have visibility into that, and it is very helpful.

      What is most valuable?

      The allow-listing feature in ThreatLocker Zero Trust Endpoint Protection Platform is very helpful for managing which software, scripts, and libraries run on my device. It is obviously a lot better than trying to blocklist specific things. We can only allow the things that we want in the environment.

      I have used the Ringfencing feature in ThreatLocker Zero Trust Endpoint Protection Platform.

      I assess its impact on controlling the behavior of approved applications with ThreatLocker Zero Trust Endpoint Protection Platform as working well to me. I am not super deep into it as far as how we are designing the Ringfencing, what we are blocking, and what we are allowing, but from what I can tell, it is helpful.

      We have gotten a lot of use out of Elevation Control feature in ThreatLocker Zero Trust Endpoint Protection Platform.

      What needs improvement?

      I do not believe we have started eliminating anything with ThreatLocker Zero Trust Endpoint Protection Platform; it is just an add-on for us right now.

      We have not gotten too deep into blocking things on the network with ThreatLocker Zero Trust Endpoint Protection Platform. We do have RDP blocked on user endpoints now, so that is helpful for sure.

      I have not yet used the DAC dashboard.

      I do not know if we are actually using the real-time threat intelligence category controls employed by web control in blocking malicious and non-compliant sites.

      For how long have I used the solution?

      We got ThreatLocker Zero Trust Endpoint Protection Platform about a year ago.

      What do I think about the stability of the solution?

      ThreatLocker Zero Trust Endpoint Protection Platform has been pretty solid in terms of stability and reliability. There is one slight issue we have run into where the testing environment sometimes is not available, but they do provide updates and emails. Nothing is going to have perfect 99.999% uptime, so that is understandable. But that is really the only hiccup we have had.

      What do I think about the scalability of the solution?

      As far as I know, ThreatLocker Zero Trust Endpoint Protection Platform has scaled pretty smoothly with the growing needs of my company; we have not had any issues with that as far as I am aware.

      How are customer service and support?

      I evaluate the customer service and technical support of ThreatLocker as awesome. The Cyber Hero team is great. They are very helpful and very responsive. They actually will help us get to a solution and not just repeat a script. A lot of companies repeat a script, but the people I have talked to at ThreatLocker seem genuinely interested to help, so they are great.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We were building up from the ground up and were not using another solution before choosing ThreatLocker Zero Trust Endpoint Protection Platform.

      What other advice do I have?

      I would probably say ThreatLocker Zero Trust Endpoint Protection Platform is a 10 overall. I do not have a great experience with a ton of different security vendor companies, but they have been pretty great so far. I would recommend them to any company that has to keep track of who is installing what, what is being run in the environment, controlling local admin, storage control, and all that. If you need that, then ThreatLocker Zero Trust Endpoint Protection Platform would be helpful for sure.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Mar 5, 2026
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      CEO at Mostro
      Real User
      Top 20
      Mar 4, 2026
      Ring fencing and allow listing have controlled shadow it and protect downloads effectively
      Pros and Cons
      • "ThreatLocker Zero Trust Endpoint Protection Platform has helped my company and my clients' companies save on operational costs and expenses, and I would estimate we have saved at least thirty to forty percent."
      • "I believe ThreatLocker Zero Trust Endpoint Protection Platform could be improved with a mobile version, as many clients work off their phones, downloading all kinds of things on their mobile devices."

      What is our primary use case?

      My main use cases for ThreatLocker Zero Trust Endpoint Protection Platform are to manage shadow IT and to prevent the issue of not being able to restrict downloads.

      What is most valuable?

      The feature I prefer most about ThreatLocker Zero Trust Endpoint Protection Platform is the Ring Fencing.

      Ring Fencing is important because most of the clients I deal with don't have any control over what their employees are doing, and they're downloading and exposing themselves. Shadow IT exists extensively, and this feature helps prevent that.

      I have found the allow listing feature of ThreatLocker Zero Trust Endpoint Protection Platform to be quite good. I appreciate that it takes the time to learn the client prior to putting it into secure mode, which helps eliminate the back and forth at the beginning of the relationship with the client.

      I have used the Ring Fencing feature, and thankfully, I haven't had any issues with it. It has been straightforward and works well.

      I find the health score to be one of the new features I was examining, and I appreciate that it can show people the different scores that they have as a company once everything is installed. This allows them to see many things they didn't even know they had on their computers.

      Using the DAC dashboard to identify which security and configuration settings need fixing has been excellent and very insightful.

      What needs improvement?

      I believe ThreatLocker Zero Trust Endpoint Protection Platform could be improved with a mobile version, as many clients work off their phones, downloading all kinds of things on their mobile devices. We currently can only protect the workstation versus the actual mobile device.

      For how long have I used the solution?

      I have been using ThreatLocker Zero Trust Endpoint Protection Platform for about a year and a half.

      What do I think about the stability of the solution?

      I haven't experienced any downtime, crashes, or performance issues with ThreatLocker Zero Trust Endpoint Protection Platform. Everything has been excellent.

      What do I think about the scalability of the solution?

      ThreatLocker Zero Trust Endpoint Protection Platform scales very smoothly with our growing needs, and my account representative has been very helpful with no complaints at all.

      How are customer service and support?

      I evaluate the customer service and technical support as great. We have cadence calls, and anytime I have any questions, they help me out very quickly. I would rate the customer service a ten out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I was not using or working with another product before using ThreatLocker Zero Trust Endpoint Protection Platform. Nothing did what ThreatLocker does.

      What was our ROI?

      ThreatLocker Zero Trust Endpoint Protection Platform has helped my company and my clients' companies save on operational costs and expenses. I would estimate we have saved at least thirty to forty percent.

      What's my experience with pricing, setup cost, and licensing?

      The pricing, setup costs, and licensing of the solution seem quite good. The pricing is not prohibitive, and for the value we're getting, I think it's good.

      What other advice do I have?

      By using ThreatLocker Zero Trust Endpoint Protection Platform, I haven't consolidated any other tools.

      The efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites is excellent and fast. The cyber heroes are very quick to answer when I need any help.

      My experience with ThreatLocker Zero Trust Endpoint Protection Platform has been very positive overall. I would give this solution a rating of ten out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
      Last updated: Mar 4, 2026
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      Buyer's Guide
      Download our free ThreatLocker Zero Trust Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2026
      Buyer's Guide
      Download our free ThreatLocker Zero Trust Platform Report and get advice and tips from experienced pros sharing their opinions.