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Studio Creatio Room for Improvement

Julio Falcón - PeerSpot reviewer
Product Manager at Nodos Consultores

I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve.

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SS
Acquisitions Leader at a healthcare company with 10,001+ employees

It does not have the ability to run one single large process. When you run very large processes, it runs into some problems. We found a way around it by breaking it up into smaller processes. 

They have limits on the number of characters allowed to run processes. You have to come with a workaround, by segregating it.

If they could make the screenshots of the steps a bit easier and more intuitive on the back-end for the administrators, similar to the way it is created for the users, and like the rest of the tool.

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Julio Falcón - PeerSpot reviewer
Product Manager at Nodos Consultores

They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. 

Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful.

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Buyer's Guide
Business Process Management (BPM)
June 2022
Find out what your peers are saying about Creatio, Camunda, Bizagi and others in Business Process Management (BPM). Updated: June 2022.
610,045 professionals have used our research since 2012.
AV
Graduate Trainee at a computer software company with 51-200 employees

The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on.

View full review »
Buyer's Guide
Business Process Management (BPM)
June 2022
Find out what your peers are saying about Creatio, Camunda, Bizagi and others in Business Process Management (BPM). Updated: June 2022.
610,045 professionals have used our research since 2012.