Sophos MDR Reviews

We use Sophos MDR for DLP (Data Loss Prevention), NGIPS (Next-Generation Intrusion Prevention System), URL filtering, application control, and visibility.

I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention). Just a subscription is enough to get a dedicated device for it.

Sophos MDR's support and basic training of their devices could be improved. The solution's curriculum does not give clear information about its certifications.

I have been using Sophos MDR for six months.

Sophos MDR is not quite stable.

I rate Sophos MDR a seven out of ten for stability.

Sophos MDR is a scalable solution. However, its integration with other devices is not as good as Cisco's. Our clients for Sophos MDR are medium manufacturing businesses.

I rate Sophos MDR a six out of ten for scalability.

Unlike Cisco, the initial setup of Sophos MDR is easy.

Sophos MDR is a cheap solution. I rate Sophos MDR a five out of ten for pricing.

Sophos MDR doesn't necessarily address the full-scale network requirements in terms of security. I recommend the solution for small to medium enterprises but not for large enterprises. With Sophos MDR, you get what you buy.

Overall, I rate Sophos MDR a seven out of ten.

We are using this solution in conjunction with others. We usually put both endpoint detection solutions in some of our desktops and in others, we have the Sophos desktop solution combined with Sophos firewall switches.

The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely. This most robust solution out in the industry today.

There is a high level of protection to prevent both ransomware and malicious software from the exterior of the network, down to the workstations. The workstations are analyzed to prevent threats that come in through network packets, such as in email. You need to keep email secure because a lot of these malicious threats are coming in from email.

Nowadays, a lot of social interactions are through the internet and if somebody giving out passwords or is not keeping up with security best practices they could be vulnerable to attacks.

There is room for improvement in performance and upgrades.

I have been using the solution for approximately one year.

The solution is very stable.

I have found the scalability to be good. We do not have plans to increase usage in the near future.

The technical support has been good, we had no problems.

The installation was straightforward and the implementation took approximately three months.

We have a team of three people that do the deployment and maintenance of the solution.

The cost of the solution is based on how many users use it.

My advice to others thinking about implementing this solution is to negotiate for a lower price and it is a benefit to have someone who understands firewalls and their basic implementation.

I would recommend this solution to those who want to have complete security protection.

I rate Sophos Managed Threat Response a nine out of ten.

The most valuable feature is threat hunting.

One of the big advantages is that we can collaborate with Sophos' support, and they will show us the problems. 

One of the limitations that we have found is with communications and the languages in different countries. In Vietnam, we are okay and it is not a big problem because we have a vendor, who is a Sophos partner.

My company has been using Sophos Managed Threat Response for more than two years. It was installed before I joined the company.

We have more than 1,000 users.

The technical support is quite good, although sometimes the response time is quite long. Then again, maybe I'm a difficult customer.

Prior to this, we used Sophos EDR but after that, we upgraded to the Managed Threat Response. It has additional benefits that we were interested in.

Overall, Sophos is working well in our organization and we plan to continue using it. It is a good product and I recommend it because it is centralized and in my opinion, it is one of the best security products available on the market. It has both antivirus and firewall support. 

I would rate this solution an eight out of ten.

The clients wanted to replace their existing antivirus solution, so we implemented Sophos MDR.

We obtain telemetry from all sources, including the firewall, and can integrate it with multiple other solutions. Unlike some solutions that only gather telemetry from endpoints, Sophos MDR collects data from various sources. If threats are identified automatically, the software can intervene, which is helpful outside regular working hours.

If a threat is identified during off hours, it will be handled by the support team before waiting for our intervention.

The automation feature in Sophos MDR provides reports and alerts. If something critical occurs, it sends alerts to our email. This allows us to monitor the network and determine what solutions or actions we can take.

The pricing is acceptable. Support could provide a faster response.

I have been using Sophos MDR for three months. We implement Salesforce for some of our clients.

I rate the solution’s stability a seven out of ten.

It supports integrations with multiple other platforms. We cater the solution to small businesses.

Support could be more responsive.

Neutral

The initial setup takes six to eight hours. Our company's technical team was involved in it.

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

Pricing is reasonable when compared to other products.

They are using various machine learning and AI techniques to detect threats.

Sophos MDR is a choice for those interested in moving to an endpoint protection system rather than traditional antivirus solutions. It is cost-effective compared to other products and offers benefits, such as collecting telemetry from multiple sources and providing alerts about various threats.

Overall, I rate the solution an eight out of ten.

The solution's licensing plans are very flexible. Also, it has good performance.

The solution is expensive for customers. Its pricing could be better.

We have been using the solution for the last six months.

The solution is stable.

The solution is easy to scale. We have an enterprise client base.

The solution's technical support is excellent.

Positive

We used Rapid7 earlier. In comparison, Sophos has a flexible licensing and assurance part. It has good references from all over the world in terms of deployment.

The solution's deployment takes one or two months to complete.

A team from Sophos itself does the solution's implementation.

The solution has subscription-based pricing plans.

I rate the solution an eight out of ten. If you want to outsource security operations, you can look for Sophos MDR.

It is stable and scalable. It has good technical support.

It could be more secure.

I've been using this solution for one year. It's a cloud-based solution.

It is very stable.

It is a scalable solution.

Sophos has good technical support.

I have recommended this solution and would rate it at five on a scale from one to ten.

The product’s most valuable feature is rapid response. Most of the companies are targeted by ransomware attacks. Sophos MDR provides us with better data protection services than other providers.

Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals. There could be a package or bundled subscription similar to Trend Micro. It will allow us to customize the package according to specific requirements.

We have been using Sophos MDR for more than two years.

I rate the product’s stability an eight out of ten.

The product is highly scalable. It is suitable for medium businesses. I rate its scalability an eight out of ten.

The initial setup is easy. The deployment time depends on the availability of resources from the client's end. We can complete the process in a day if everything is set up properly.

I rate Sophos MDR’s pricing a seven or eight out of ten. From a technical perspective, I understand that AI integration makes the product a little expensive. However, from customers’ perspective, it also needs to fit in their budgets.

I rate Sophos MDR a ten out of ten. I advise others to go for it. With more experience working on it, they will understand why it is expensive.