Sophos MDR Reviews

The solution's licensing plans are very flexible. Also, it has good performance.

The solution is expensive for customers. Its pricing could be better.

We have been using the solution for the last six months.

The solution is stable.

The solution is easy to scale. We have an enterprise client base.

The solution's technical support is excellent.

We used Rapid7 earlier. In comparison, Sophos has a flexible licensing and assurance part. It has good references from all over the world in terms of deployment.

The solution's deployment takes one or two months to complete.

A team from Sophos itself does the solution's implementation.

The solution has subscription-based pricing plans.

I rate the solution an eight out of ten. If you want to outsource security operations, you can look for Sophos MDR.

The solution has good firewall functionality.

They should include better tools in the solution. Also, its pricing and stability need improvement.

I have been working with the solution for two years.

The solution could be more stable. I rate its stability five out of ten.

It is a scalable solution. I rate its scalability nine out of ten. Our clients with enterprise businesses, including ten users, are using the solution.

The solution's technical support could be better.

Neutral

The solution's initial setup was straightforward. The deployment took less than a week.

The solution is expensive. I rate its pricing a seven out of ten.

I rate the solution a seven out of ten.

I am a partner and reseller working with Sophos MDR.

My customer's main use case for Sophos MDR is security.

My customers are regular small to medium businesses using Sophos MDR to help protect themselves from compromise.

For Sophos MDR features, we appreciate that they can automatically action a request based on the data they ingest from the endpoints, which can be handy sometimes.

The automatic request feature works by ingesting data from the endpoints, and if they detect something that appears to be a compromise, they can take action to block the request, assuming permission has been granted.

I find Sophos MDR to be very accurate in terms of threat detection and response.

Sophos MDR integrates with all the endpoints on the workstations and the firewalls.

Sophos MDR uses machine learning to enhance cybersecurity measures and help process all the data that it ingests into the data lake.

I don't have many suggestions for improvement in Sophos MDR as it performs quite well.

It would be beneficial to have the ability to pull a report of all incident responses within a tenant, with categorization and summarization capabilities. This would be particularly useful for sales to demonstrate effectiveness to new clients.

I have been working with Sophos MDR for approximately four years now.

I haven't faced any challenges or difficulties with Sophos MDR; it has been very smooth.

I have no complaints regarding stability; it is stable.

Sophos MDR is definitely scalable enough for my customers and easy to scale.

I have contacted Sophos MDR support, and their support is average.

I would rate their support at around six out of ten.

They are sometimes slow and don't always understand requests immediately.

Their response time needs improvement.

Setting up Sophos MDR is straightforward.

On a scale of one to ten, I would rate the setup at eight, indicating it is fairly easy.

Deploying Sophos MDR takes approximately a few hours to complete.

My customers have seen a return on investment with Sophos MDR because it has stopped several real-time compromises, which would have had a significant financial impact.

I believe Sophos MDR pricing is reasonable for my customers.

I would recommend those planning to use Sophos MDR to consider what financial impact a compromise could have on their organization and compare that with the cost of the product.

I rate Sophos MDR an eight out of ten.