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Sophos Intercept X Valuable Features

President at a tech vendor with 1-10 employees

The reporting is pretty good up on the Sophos side. We can see if anything's going on, at least from Sophos' perspective. 

The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer. 

Occasionally, we do get noticed, however, we don't always get noticed, and I sometimes wonder is that just due to the fact that our client computers are tough to get at? We also deploy the Sophos Firewall on client sites, and it's relatively difficult for a bad guy to get in there.

We've been happy with it and we've been happy with the training that Sophos has. They keep us up to date on any changes that the solution has.

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Mike Parsons - PeerSpot reviewer
Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC

It's been pretty reliable. There's been a few times when it hasn't just taken care of problems. The automation is very convenient.

There's Sophos Central where the customer has a single pane of glass. You can manage everything. 

The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this.

It has a Linux version that's available. 

What I look for in dealing with small businesses, is for something that is not going to add to their staffing requirements significantly in terms of management. That's true with both Sophos as with Fortinet. 

There's great situational awareness within all the other components. If I have a workstation, usually they're just taking care of everything without me even knowing about it unless I go into the logs and see what's been cleaned up. I don't care if something gets cleaned up, I do care if something doesn't get cleaned up. My reporting is set to an on exception basis to ensure I don't have a firehose of information pointed at me to overwhelm me. Customers don't generally want to know every little thing that's happening on their network. What they want to know is if something has happened that puts their environment or their infrastructure in jeopardy. Sophos does this exceptionally well.

The pricing of the solution is quite good.

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Ashis Das - PeerSpot reviewer
Hybrid Cloud Engineer at a tech services company with 51-200 employees

So far, the solution has been working quite well.

Sophos offers a manuscript response. 

The product has three tiers that you can choose from when you buy. The highest is a Managed Threat Response. We chose the middle range, which offers Intercept X and is more than just Malware protection.

This solution is a kind of Next-Gen anti-virus.

The product has some web filtering, which blocks people from going to websites they shouldn't be going to. 

It supports the Windows 10 server platform. 

The solution offers a centralized view of the status of protection, via a central console for users to check the status or the health of the endpoints.

So far, the solution has met all our expectations. It's blocked malicious websites effectively and stopped people from going to places online that they shouldn't be going to. It's automatic. We simply took the default settings and we were finding people right away that were going to illicit sites, and we were able to see that easily in the console.

The package we use also comes with spam filtering features, which are quite useful.

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Buyer's Guide
Sophos Intercept X
June 2022
Learn what your peers think about Sophos Intercept X. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.
Pre-sales manager at National Information Technology Company

It's a complete antivirus solution that has everything in it.

It is one of the best in terms of technicality.

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Network Administrator at a tech services company with 51-200 employees

The most valuable part of the solution in our use case is client isolation. It is a good feature.  

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Manager of Information Security at a healthcare company with 1,001-5,000 employees

I would probably say that the DLP portion of the product is the most valuable for what we do. That just happens to be the side of the house I sit in. But the EDR alerting is also relevant when talking about valuable features.  

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IT Manager at a construction company with 201-500 employees

I've found that the most valuable feature is the anti-virus that captures malicious threats and the next generation firewall which is more aggressive in terms of not only looking for viruses, but also for SaaS and the movement of equipment. If something strange comes up we're automatically notified and it's either blocked or quarantined. It enables you to prevent future viruses and enables us to inform the user of malicious websites they have visited.

To date, we haven't had any incidents related to viruses or any types of attacks and we barely get any false positives. It's good to know that any malicious anti-virus detected is automatically blocked, although it makes things more difficult for our IT department.

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IT Infrastracture Consultant at a healthcare company with 201-500 employees

The most valuable feature is the behavioral, non-signature-based threat detection.

We like Sophos Central, where you have access to a security console. It provides you with information such as recommendations on what to do next. Using this, we were able to trace the affected devices, which were then cleaned. If new alerts are given then we know which devices are still affected and we can take the appropriate action.

Sophos Central also shows us which alerts have not yet been attended to, which is nice.

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Information Systems Coordinator at a insurance company with 51-200 employees

We were looking for something that could sense ransomware attempts, to encrypt files, and cut off and reverse attacks as well as alert us to issues. That's what the Intercept X is designed to do. It's very good at security and protection. It offers very good reports.

The initial setup is simple.

The biggest feature that's on the server version that we're using, the EDR, is the ability to push data on threats that it's seeing over to another management platform, like a managed detection response service. It's nice that it's possible to do this and we don't have to pay so much attention to the alerts. They can for us.

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Muzamil Yakub - PeerSpot reviewer
Chief Executive Officer at Infoview Limited

Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter. 

Whenever a user gets infected, as an admin, we get notified. We have many options to pick from, the ability to send policies to the endpoints is a very good feature that they have.

Whenever there is an update all the agents on the end-users systems automatically update.

We have the option of caching updates on the network, which allows us to save on bandwidth. For example, if we have 100 people in the office, we can deploy an internal caching server or a message link server, so not all computers need a connection to Sophos onto the cloud.

Sophos Intercept X integrates with their other solution very well, such as the XG Firewall. The feature is called Synchronized Security.

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Founder at a tech services company with 1-10 employees

I would say that the most valuable features are the cloud administration and the strength of the ransomware protection.  

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Peter Forster - PeerSpot reviewer
Network Administrator at Sechelt Indian Band

One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it.

I look at all my network workstations and laptops, and if any one of them has some issues with updates or receives a notification, then the server console in the cloud will send me an email as well.

I like it's user interface, cloud integration, and the GUI. It's easy to work with it with clients.

I also like Sophos Intercept X because I can install it on a computer, and if it's set for tamper proof, then nobody can uninstall the program.

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Chief Information Officer/Senior Vice President at a tech services company with 51-200 employees

There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours. 

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Founder and Managing Partner at a tech services company with 1-10 employees

The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform.

Most of my clients I have central management, they receive updates automatically.

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Kasun Weerasekara - PeerSpot reviewer
Assistant Manager Network and Data Center at D-Tech Sri Lanka

The server protection has been great. That's been the best thing for us.

The reporting has been very useful.

 We have found that the EDR functionality has been very good.

The setup process has been very simple. 

The solution has been very stable so far.

You can scale the solution if you need to, and it is an easy process.

We have found the pricing to be reasonable.

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Diego Ferruz - PeerSpot reviewer
Country Manager at a tech services company with 1-10 employees

We have the complete solution. We try to see if we have any malware, ransomware, in our workstations, and detect and respond. It's very good at detection. 

The solution has very good usability.

So far, it's working quite well for us and we've been very happy with it.

We don't often need support, however, when we do, they've been quite helpful.

If you have good hardware and a good memory, you won't have a problem with this solution's performance at all.

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Director of Platform and Information Security at a computer software company with 1-10 employees

The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features.

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Abbasi Poonawala - PeerSpot reviewer
User at a financial services firm with 10,001+ employees

Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities. There is no human intervention in some cases, which is the trend that is happening with most of these products. High-end products and sophisticated products include machine learning capabilities for detecting the threats.

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Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees

The most valuable feature is the AI functionality. 

It really does intelligent scanning to know if it really is a threat or not. 

This is really good because it's applicable to zero-day threats. 

The engine that is behind the Intercept X is really good because it has AI in-built.

The UI, the user interface it's really simple and straightforward.

The management is quite simple. it is backed up on the cloud. From the cloud, you can manage all of your devices through the firewall, including the endpoint solution and the email solutions. They are all managed in one panel. 

It's a straightforward product. I don't see anything that they can change.

One of the best parts of Sophos is manageability. You will find in the organization you just have one portal where we just manage all of the devices in one place. 

It's very simple. You just run an agent with the machine that communicates with the cloud portal. it is very simple to manage.

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Chief Information Security Officer and Founder at a insurance company with 201-500 employees

It provides a feature for scanning and analyzing endpoints, which is a value-add for our infrastructure. With the advancements in the Advanced Persistent Threats (APTs), Sophos Intercept X analyzes an APT and the behavior of the endpoints. It then gives us a detailed dashboard with more information about the endpoints and their security and risk level.

While deploying Sophos Intercept X, we identified a lot of vulnerability and risky endpoints that our previous solution didn't cover, which proved that this solution is the best.

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System Integrator, Sr Security Engineer at a tech services company with 51-200 employees

We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X.

We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization.

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Rajesh-Singh - PeerSpot reviewer
CEO & MD at Gurjartech

It is stable and has a good price. I find it very good.

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Victor Bayedo - PeerSpot reviewer
Cloud Solution Architect at reliance

The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit. It would have actually hit the environment before it was protected and Sophos was able to prevent it from ruining the environment. Sophos does this with the firewall to be able to achieve synchronized security, whereby we are able to see an automatic isolation of infected devices or compromised devices on the network.

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Darshil Sanghvi - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees

Sophos Intercept X has a host of valuable features,  which is why we selected it. These include the prevention of lost data, device and web control, and the application level controls with the anti-malware feature. The anti-malware feature was key for us and we benefit from all these other attendant ones.

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Head Of Information Security at a manufacturing company with 1,001-5,000 employees

It's too early for me to really evaluate the solution at this company, as I've only been at the organization for a month. That said, I have used Sophos before.

So far, the protection aspect seems to be good. 

I have used Sophos in my previous job and it has been a stable product. 

The product scales well. 

The initial setup is pretty straightforward. 

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Cliff Matonda - PeerSpot reviewer
System Administrator at Finlays

I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home.

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Dana Bailes - PeerSpot reviewer
Network Administrator at a manufacturing company with 51-200 employees

The most valuable feature of Sophos Intercept X is cloud management. 

Sophos Intercept X used to be managed through the Sophos UTM, and they moved it. They moved the endpoint security strictly to the cloud, and it is a lot better that way it is more functional. Before all it did was download the software. Now that we have full management of the clients, you can easily update them remotely. There's a lot of additional policy functionality that was not there before. However, sometimes a little too much, but not as much as a solution, such as Cisco.

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Founder and General Manager at a tech services company with 11-50 employees

The simplicity of the product is very good. I'm not a very technical person, therefore, the ease of use is very much appreciated.

Integrations are pretty easy to handle. That's very helpful to us.

The pricing is fair. It's not too costly for our small organization.

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Founder, Director at a tech services company with 1-10 employees

We have not encountered any issues involving the solution. A point in its favor is that it has not slowed down our systems, such as occurred with McAfee, Symantec or even Quick Heal. This has been a positive experience for us. Also, the synchronized security, in which things work with each other, provides us with a pretty automated remediation methodology which cuts down on much of the manual steps and workload. 

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Senior Security Consultant at a tech services company with 1,001-5,000 employees

I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. 

It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that. 

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Manager of Information Security at a healthcare company with 1,001-5,000 employees

Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful.

It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support.

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KurhulaMaluleka - PeerSpot reviewer
Managing Director at Behold IT

The endpoint protection capabilities are great. 

The security on offer is pretty good. We are happy with it. 

I love the threat management on offer.

Their AI is quite good.

We haven't had any issues with stability so far.

Sophos has a central management dashboard, which I'm happy about.

The installation process is very straightforward. 

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Project Manager at a tech services company with 11-50 employees

The most valuable features are ease of use and the GUI. The interface is very subjective. Personally, I am fine with it. However, some people don't like it. Generally speaking, I would say that it is easy to use.

They have a free version that is installed on mobile phones, which is very good.

The integration with my AP works well.

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CIO at a financial services firm with 11-50 employees

It does its job — it protects us from viruses. We don't really interact with it very much. 

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Abrar Khan - PeerSpot reviewer
IT Coordinator at a pharma/biotech company with 51-200 employees

The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources. 

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IT Manager at a financial services firm with 51-200 employees

The scalability capabilities are fine.

The stability on offer is fine.

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Technology Infrastructure Manager at a non-profit with 201-500 employees

It is very easy to set up and easy to use. It is also not resource-intensive.

It has been very stable. It has done a good job of stopping and preventing different threats from being triggered.

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Inside Solutions Architect at a tech services company with 1,001-5,000 employees

What I have found the most valuable about Sophos Intercept X is the ease of use with management administration and the solution's ability to stop exploits and ransomware. Sophos Intercept X has great exploit prevention capabilities.

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Network Engineer at a tech services company with 201-500 employees

The most valuable part of this solution is just the general capability of making security more robust.  

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Mike Ignacio - PeerSpot reviewer
Associate Vice President - IT Corporate Support, IT Security, and Data Privacy at a outsourcing company with 10,001+ employees

The solution has very useful response modules where we can get the recommendation on what needs to be done every day around detection.

The patches on offer are very helpful.

It's pretty good at protecting us as an anti-virus.

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Head-Information Technology at a real estate/law firm with 201-500 employees

The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability.

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AbedEl-HamidAl-Wahidy - PeerSpot reviewer
Technical Support at a tech services company with 11-50 employees

Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.

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Vuli Moyo - PeerSpot reviewer
IT Technician at Zimbabwe School of MInes

We have a firewall, for which we will be adding support and integration capabilities. 

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Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC

It's quite useful.

The performance is good.

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Cyber Security Analyst at a educational organization with 1,001-5,000 employees

The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us. Additionally, the under interface, customization, and integration are very good.

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Infrastructure Manager at a tech services company with 51-200 employees

The most valuable feature is the threat detection capability.

This solution is easy to configure.

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Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees

Ransomware protection is the most valuable feature of this solution.

I am totally satisfied with this product.

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Manager at a real estate/law firm with 1,001-5,000 employees

It's quite simple to use and user friendly.

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We find the app control and its threat protection to be the best features.

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EmanTaky - PeerSpot reviewer
Senior System Administrator at KnowledgeNet

Their support is located in Egypt, so we like this aspect.

It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect.

It is stable and easy to use as well.

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Engineering Manager at a manufacturing company with 51-200 employees

Sophos Intercept X is a complete endpoint solution. It represents the combination of two products in one, offering the same configuration and management. 

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Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees

The most valuable feature of the solution is that it is less hash-based than competitors.

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Technical Director at a tech services company with 11-50 employees

I have found the most valuable feature to be the EDR.

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Director at a comms service provider with 201-500 employees

The product is very stable which is great. 

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Technical Manager at Digital World

This solution can be used with any device including mobiles, desktops, or any appliances.

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Head IT (Infrastructure) at Nilkamal Ltd

The base product and the anti-malware feature are most valuable.

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eResearch Solution Architect at a educational organization with 1,001-5,000 employees

I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures.

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Amir Kasem - PeerSpot reviewer
Technical manager at a tech services company with 51-200 employees

This solution offers very good performance and it has great features. 

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Technical Director at a security firm with 1-10 employees

This solution is an EDR antivirus with some artificial intelligence, security metrics and a lot of information gathered to make decisions. Without Intercept X, I think Sophos would have lost the antivirus fight and stayed as a UTM vendor. The solution has a very good detection rate. With the new threats, if you don't have Intercept X, you won't be protected from attacks. 

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Mandar Raut - PeerSpot reviewer
Technical Engineer at a tech services company with 10,001+ employees

Synchronization with the firewall is most valuable.

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Alexander Gatheca - PeerSpot reviewer
IT Security Manager at a financial services firm with 10,001+ employees

It is easy to interact with, and its cost is also good.

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Buyer's Guide
Sophos Intercept X
June 2022
Learn what your peers think about Sophos Intercept X. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.