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SonicWall Capture Client Room for Improvement

AA
Product Manager at a tech services company with 11-50 employees

SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.

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AA
Product Manager at a tech services company with 11-50 employees

It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they can have XDR as part of the package.

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PV
Senior Recruitment Specialist at Get On Technology

SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance.

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Buyer's Guide
Endpoint Protection Platform (EPP)
July 2025
Find out what your peers are saying about SonicWall, SentinelOne, Microsoft and others in Endpoint Protection Platform (EPP). Updated: July 2025.
861,524 professionals have used our research since 2012.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA

I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.

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Winsley De Oliveira - PeerSpot reviewer
Owner at ANOC

The biggest issue with SonicWall Capture Client is network latency. We have a 150-millisecond delay from the SonicWall Capture Client center. SonicWall should put some servers in South America so that we can be closer to the network on the internet.

The solution's pricing should be improved, and the solution should be made more feasible.

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Fansa Kusuma - PeerSpot reviewer
Network Security Engineer at PT Wahana Piranti Teknologi

An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement.

I'm an expert on endpoint security products such as Kaspersky, Malwarebytes, etc. SonicWall Capture Client is the best endpoint security product I've ever used, so I have no suggestion for additional features for SonicWall Capture Client.

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MD
IT Consultant at Lifeofmdavid

The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't. 

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Jasmit Singh Juneja - PeerSpot reviewer
CEO & Technology Specialist at Karman Infotech Private Limited

SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption.

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JC
Sales Manager at a non-profit with 11-50 employees

The solution's management console looks a little bit old. They should improve their user interface.

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DS
Consultant at a tech services company with 501-1,000 employees

We realized that after deploying it, after installing the SonicWall Capture Client, there was a performance impact on the system. It used to consume a lot of storage and memory, and other resources. That isn't great. It's an aspect we hope gets fixed. It must consume less storage, less CPU, and other resources.

In general, the performance issue was the major problem. A user was not able to access his documents, the basic files and all, and that caused a major issue for him.

It takes technical support too long to resolve an issue.

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Buyer's Guide
Endpoint Protection Platform (EPP)
July 2025
Find out what your peers are saying about SonicWall, SentinelOne, Microsoft and others in Endpoint Protection Platform (EPP). Updated: July 2025.
861,524 professionals have used our research since 2012.