Selenium HQ is an automation tool for automating applications.
Offers an effortless setup process with superior automation features for web applications
Pros and Cons
- "I believe Selenium HQ to be the best solution in the market for automating web applications"
- "There are some synchronization issues"
What is our primary use case?
How has it helped my organization?
Selenium HQ is primarily used for smoke tests, and its excellent stability allows such tests to be executed seamlessly. The solution helps in regression tests where certain scenarios need to be repeatedly set. Manual processing of regression tests is highly time-consuming, but using Selenium HQ can reduce the time effectively.
What is most valuable?
I believe Selenium HQ to be the best solution in the market for automating web applications.
What needs improvement?
There are some synchronization issues with Selenium HQ; often, the solution is unable to match the browser speed, which has led to poor results. Some mechanisms should be added to Selenium HQ to improve synchronization.
It's an open-source solution with regular updates, but previously, in the 3.14.0 version at our company, we had to setup the ChromeDrivers, but in the latest feature, it wasn't necessary as the solution got easily integrated into the cloud.
Buyer's Guide
Selenium HQ
August 2025

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For how long have I used the solution?
I have been using Selenium HQ for two to three years.
What do I think about the stability of the solution?
I will rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten. At our organization we have a team of five or six people who are using Selenium HQ for automation. The maintenance of the product is always costly and time-consuming. It's very difficult for anybody to understand the code in business logic for a third party, so in our company, we need to share our knowledge with the maintenance professional first.
How are customer service and support?
To know about any updates on Selenium HQ I use search engines like Google and then update my Selenium HQ version accordingly.
How was the initial setup?
It's an effortless process to setup Selenium HQ. As part of the installation process, the dependencies need to be downloaded and pasted into the XML file for auto-execution. The installation of the solution can be completed in a few seconds.
What other advice do I have?
In our organization, we use Atlas for IDE and Maven for Eclipse to copy the dependencies from the cloud, and the rest of the testing process is setup using a test engine.
For testing web applications using Selenium HQ, the panel application and test synchronization features have proven the most beneficial. Selenium HQ supports almost every project browser, like Edge, Firefox, and Chromium, for testing automation. I would definitely recommend Selenium HQ to others, it's a robust product for automating applications.
I would rate Selenium HQ as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Delivery Manager at a tech vendor with 10,001+ employees
Useful automation, reliable, and good documentation
Pros and Cons
- "The most valuable feature of Selenium HQ is the ability to configure a lot of automated processes."
- "We can only use Selenium HQ for desktop applications which would be helpful. We are only able to do online based applications."
What is our primary use case?
We are using Selenium HQ for the automation of web applications.
The solution can be deployed on the cloud or on-premise.
How has it helped my organization?
The solution has improved the company by reducing a lot of manual work.
What is most valuable?
The most valuable feature of Selenium HQ is the ability to configure a lot of automated processes.
What needs improvement?
We can only use Selenium HQ for desktop applications which would be helpful. We are only able to do online based applications.
For how long have I used the solution?
I have been using Selenium HQ for approximately three years.
What do I think about the stability of the solution?
Selenium HQ is a stable solution. However, it depends on how the applications are identified. If the applications or objects are identified correctly then it is stable. Otherwise, we can have some glitches in the identification and verification.
What do I think about the scalability of the solution?
The scalability of Selenium HQ is good. It can be scaled. There are some robotic files that can be added to scale up the solution.
We have approximately 2,000 to 3,000 users using this solution in our company.
Depending on the project we are involved with, we could use the solution daily, weekly, or monthly.
How are customer service and support?
We use forums and documentation that are helpful for troubleshooting.
Which solution did I use previously and why did I switch?
If you only look at the web application automation from Selenium HQ compared to other tools, such as WorkSoft and UFT, the speed of execution is very slow in WorkSoft and UFT. The scalability with multiple browsers is simpler and easier in Selenium HQ, whereas it's a bit more complicated in WorkSoft and UFT.
How was the initial setup?
Selenium HQ's initial setup was straightforward. However, the integration part took some time.
I rate the initial setup of Selenium HQ a four out of five.
What's my experience with pricing, setup cost, and licensing?
Selenium HQ is a free solution.
What other advice do I have?
This solution is good to use if the application that is getting identified for the objects is able to uniquely identify the properties. If this process works well then it is good to use. If it is a web application, they can use this solution, but if a desktop-based application is involved, then they should look for another solution.
I rate Selenium HQ an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Selenium HQ
August 2025

Learn what your peers think about Selenium HQ. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,676 professionals have used our research since 2012.
Senior Associate at PwC
An open-source solution that has significantly reduced costs for the company
Pros and Cons
- "The plugins, the components, and the method of the library with Selenium is very user defined."
- "One limitation of Selenium is that it is purely focused on web application testing."
What is our primary use case?
I use Selenium HQ to migrate manual test cases in automation scripts.
For example, with respect to a quality analyst, if I want to test a certain scenario, I have to write the test cases. It may be a small test case, a regulation test case, or a synergy test case. Selenium will migrate them in the automation script. Instead of executing all my test cases manually, I can run an automation suit that has been written with the help of Selenium. Selenium will execute this automation suit, and it will provide an execution report. The report will be 100% accurate using the code we wrote.
What is most valuable?
Selenium is an open-source tool that has significantly reduced the cost for the company.
The plugins, the components, and the method of the library with Selenium is very user defined. Anyone with a good depth of technical skills can use their library with the help of their package.
What needs improvement?
One limitation of Selenium is that it is purely focused on web application testing. For example, if there is a webpage where we need to upload some documents or emails in the webpage and I want to automate that scenario with the help of Selenium, it will not be possible. I can not upload any documents because when I am clicking on the browser the Windows pop up will appear.
It would be beneficial if Selenium HQ would develop integrated plugins, and inbuilt features, which would help us to automate Windows based applications. With the help of other third party plugins, like AutoIt, Robot Class, or Sikuli we can integrate Windows based applications.
Another limitation of Selenium HQ is that we can not automate the capture part. EML processing is not available in Selenium, particularly if a website requires some capture kind of validations before logging into the application. To overcome this situation, we can disable the capture part from the application side, so we can get access to the database directly.
For how long have I used the solution?
I have been using Selenium HQ for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Selenium HQ scales well.
How are customer service and support?
I would rate customer service and support average overall.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Selenium is easy, usually taking two to three hours to complete.
What about the implementation team?
The installation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source, so it is 100% free with no hidden charges.
Which other solutions did I evaluate?
We chose to use Selenium HQ based on our customer needs and costs.
What other advice do I have?
I would recommend that anyone who is looking to implement Selenium into their organization should have strong technical knowledge. At least one person should have some programming language skill set in either Java, Python or C#.
Selenium libraries are a tool that could be reused, but how to frame, integrate and optimize by reducing a line of code to get the proper maximum efficient output requires technical knowledge. It is valuable to have experience prior to joining the Selenium HQ community.
Overall, I would rate Selenium HQ an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Testing Services Manager at Virgosol
Valuable web automation but has coding challenges due to changing locators
Pros and Cons
- "Selenium is a valuable tool for web testing, and it integrates easily with frameworks like the Gauge framework, making it easier than others. It supports different programming languages, including Java and JavaScript."
- "The most significant issue with Selenium is its difficulty in adapting to changing locators, which can hinder testing."
What is our primary use case?
Our team primarily uses Selenium for web testing. It is useful for functional and regression testing. Although I am now managing a team and do not use any tools myself, my team works with several tools, including Selenium, Appium, KrayMaster, the Google Search tool, Postman, and Katalon Studio.
How has it helped my organization?
Using Selenium helps save money as it is an open-source tool. However, writing the code can be difficult and requires skilled personnel.
What is most valuable?
Selenium is a valuable tool for web testing, and it integrates easily with frameworks like the Gauge framework, making it easier than others. It supports different programming languages, including Java and JavaScript.
What needs improvement?
The most significant issue with Selenium is its difficulty in adapting to changing locators, which can hinder testing. Additionally, writing code can be challenging, especially for beginners.
For how long have I used the solution?
I have been working with Selenium for about seven years.
What do I think about the stability of the solution?
While deploying and using Selenium, integrating frameworks and maintaining backups separately are areas that require more manual handling.
How are customer service and support?
There is no need to contact the technical support team directly as there are many resources available online. Many people share solutions to common problems, so issues can often be resolved independently.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Some colleagues argue that Cypress or Playwright might be better than Selenium, but we continue to use Selenium with the Gauge Framework.
What's my experience with pricing, setup cost, and licensing?
As an open-source tool, Selenium does not have direct costs, but coding can be money-intensive because it is challenging.
Which other solutions did I evaluate?
Cypress and Playwright were considered by some colleagues as alternatives.
What other advice do I have?
I mentioned that solving the issue of adapting to changing locators would significantly improve Selenium, potentially increasing its rating. Additionally, one can utilize web portals and AI to assist with problems.
I would rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Automation Engineer at a tech vendor with 10,001+ employees
An open-source and language-independent product with support for many plugins
Pros and Cons
- "It supports many external plugins, and because it's a Java-based platform, it's language-independent. You can use Java, C#, Python, etc."
- "If they can integrate more recording features, like UFT, it would be helpful for automation, but it's not necessary. They can also add a few more reporting features for advanced reporting."
What is our primary use case?
We do UI-based functional testing in Selenium. We have prioritized some of the use cases that are most likely to be affected, and we have added those to our regression suite. Each week or each month, we trigger the regression suite to check that nothing is broken.
What is most valuable?
It supports many external plugins, and because it's a Java-based platform, it's language-independent. You can use Java, C#, Python, etc. It's open to different platforms, but you have to be really good at coding to work with this.
What needs improvement?
If they can integrate more recording features, like UFT, it would be helpful for automation, but it's not necessary. They can also add a few more reporting features for advanced reporting.
For how long have I used the solution?
I have been using this solution for the last four years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
It's scalable. If you have a Jenkins setup and you are running on the grid, it's robust and smooth.
We have about 300 users, and it's used on a daily basis.
How are customer service and support?
We have mostly used online support. Whatever you're looking for, the answers are already available on the web. If any technical issues are there, our own internal IT team is also able to fix them. I don't remember any instance of connecting with their support. So, it has been really smooth.
How would you rate customer service and support?
Positive
How was the initial setup?
Its initial setup is a little tough. It could take around six hours, but if you are experienced enough, you can do it within an hour. If you are a complete beginner, it will be a little difficult.
You have to be really good with the POM dependencies, and you have to be used to working on different IDEs, such as IntelliJ or Eclipse ID. Based on the different setups, you have to consider the POM file and also integrate those dependencies. These things take up some time initially, but once they are done, it works well. I would rate it a 4 out of 5 in terms of the setup.
It doesn't require much maintenance. If you are upgrading to a new version, the basic changes will be needed, but not that much maintenance is needed. It's really easy. They do a release every six or seven months.
What's my experience with pricing, setup cost, and licensing?
Selenium is an open-source product. It is free.
What other advice do I have?
It's one of the best tools I have worked on. It's a strong tool and a winner in functional testing and automation testing. It's open source, and it also supports mobile testing. Other tools, such as UFT, are quite expensive.
I would rate it a 9 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software QA Manager at a security firm with 201-500 employees
Good community support and easy installation, but the scripts require a lot of maintenance
Pros and Cons
- "Some of the most valuable features of this solution are open-source, they have good support, good community support, and it supports multiple languages whether you use C-Sharp or not. These are some of the most important benefits."
- "Katalon has built a UI on top of Selenium to make it more user-friendly, as well as repository options and the ability to create repositories for objects, among other things. It would be helpful if this type of information could be included in the Selenium tool itself, so people wouldn't have to do filing testing."
What is our primary use case?
We use Selenium HQ for the web application we developed here.
What is most valuable?
Some of the most valuable features of this solution are open-source, they have good support, good community support, and it supports multiple languages whether you use C-Sharp or not. These are some of the most important benefits.
What needs improvement?
Katalon has built a UI on top of Selenium to make it more user-friendly, as well as repository options and the ability to create repositories for objects, among other things.
It would be helpful if this type of information could be included in the Selenium tool itself, so people wouldn't have to do filing testing.
For how long have I used the solution?
I have only been with my current company for a short time. It has not been a long time since I have been working with Selenium HQ.
We worked with the open-source version of Selenium HQ.
What do I think about the stability of the solution?
Selenium HQ is a stable solution.
What do I think about the scalability of the solution?
Selenium HQ is scalable.
There are approximately ten people who are automation engineers from level one to level four using this solution.
How are customer service and support?
We have community support because it is open-source. There is no paid or dedicated support.
Which solution did I use previously and why did I switch?
We're just getting started with Katalon, and it's our first time using it.
How was the initial setup?
The initial setup is very simple.
Maintenance is required.
The scripts we must maintain require a significant amount of upkeep.
What's my experience with pricing, setup cost, and licensing?
It was open-source.
It's a free solution, we don't pay for anything.
It is an open-source product, it is free for anyone to use.
Which other solutions did I evaluate?
We were doing a proof of concept to see which tools we could start using for our team.
What other advice do I have?
If it is not a large project or application, Selenium HQ is a good choice; however, if the application is large and you want to maximize coverage, I believe you should look into tools like Katalon or Ranorex, or something that allows you to do more scripting with less coding.
I would rate Selenium HQ a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Manager at a tech services company with 51-200 employees
Automated UI tests, reliable, and highly configurable
Pros and Cons
- "The most valuable features of Selenium HQ are the automation of all UI tests, its open-source, reliability, and is supported by Google."
- "Selenium HQ can improve by creating an enterprise version where it can provide the infrastructure for running the tests. Currently, we need to run the test in our infrastructure because it's a free tool. If Google can start an enterprise subscription and they can provide us with the infrastructure, such as Google Cloud infrastructure where we can configure it, and we can run the test there, it would be highly beneficial."
What is our primary use case?
We are using Selenium HQ for automated UI testing of web applications.
What is most valuable?
The most valuable features of Selenium HQ are the automation of all UI tests, its open-source, reliability, and is supported by Google.
What needs improvement?
Selenium HQ can improve by creating an enterprise version where it can provide the infrastructure for running the tests. Currently, we need to run the test in our infrastructure because it's a free tool. If Google can start an enterprise subscription and they can provide us with the infrastructure, such as Google Cloud infrastructure where we can configure it, and we can run the test there, it would be highly beneficial.
For how long have I used the solution?
I have been using Selenium HQ for approximately nine years.
What do I think about the stability of the solution?
Selenium HQ is highly stable.
What do I think about the scalability of the solution?
The scalability of Selenium HQ is good.
We have approximately 10 testers that are using this solution.
How was the initial setup?
The initial setup of Selenium HQ is very difficult. You need different configurations on your system, such as Java and you need to configure it. Additionally, you need to have some IDEs such as Eclipse or IntelliJ IDEA on your system. Selenium is supported in many languages, such as .NET, Java, Python, JavaScript, and C#. So, at least you must be knowing any one of these languages, then only you can use Selenium.
The solution requires coding experience to be able to implement.
The deployment does not take a lot of time. You can create a continuous integration pipeline with TeamCity or Jenkins, and then you can run tests.
What's my experience with pricing, setup cost, and licensing?
Selenium HQ is a free and open-source solution and is supported by Google.
Which other solutions did I evaluate?
We evaluated Tricentis Tosca and it was expensive and Selenium HQ is free. This is why we choose Selenium HQ.
What other advice do I have?
My advice to others is the first step to using Selenium HQ is to learn a programing language.
I rate Selenium HQ a nine out of ten.
It's a very stable tool and it's open-source, and there are new versions available. The new versions come quickly and frequently, you receive a successor version with bug fixes very easily. The tool is easy to use and highly configurable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Solutions Analyst at NEWDATA S. A.
Great for testing, robust, and has a helpful user community
Pros and Cons
- "There is a supportive community around it."
- "It would be awesome if there was a standalone implementation of Selenium for non-developer users."
What is our primary use case?
I'm currently working on automation testing using Selenium and Cucumber.
I am using it with Java, not with as a standalone implementation. It's Selenium with Cucumber and with TestNG.
It's a dependency that I am using from SeleniumHQ. It's a couple of components.
We primarily use it for automation testing.
What is most valuable?
The standard features are good, and I use them a lot. The framework for testing is robust with Selenium.
The integration with TestNG and Gherkin with Cucumber is great. Gherkin is a language for using for testing.
The solution is stable.
You can scale the product.
There is a supportive community around it.
What needs improvement?
It would be awesome if there was a standalone implementation of Selenium for non-developer users. For example, for business users. If a business wants to test something and doesn't have the knowledge of coding and programming, they should still be able to.
They should offer a single setup. By that, I mean software that you don't need to set up component by component. They should make up a setup file that puts all software together in the place that it should be and it works.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
Selenium is a mature and stable software. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
Selenium is not so scalable. It's not like other software. There are a couple of dependencies where you can make it grow or shrink depending on your needs. In general, it's okay.
How are customer service and support?
I haven't used support a lot. I have researched a couple of posts in the community. I've done no more than that.
How was the initial setup?
The initial setup was not quite so complex and also not simple. I tried it in Eclipse, and it didn't work quite well, and then I tried it in IntelliJ. I need to look further into it if either can be used with Selenium. I didn't use it with Eclipse. I used it with IntelliJ. With IntelliJ, the implementation was pretty straightforward, pretty simple. However, with Eclipse, it's not.
What other advice do I have?
We are customers.
I'd advise users to take advantage of community posts. If the person finds any trouble, Google it. Probably someone already has found the same issue and also has found the solution or the workaround for it.
In general, I have no complaints about this product. I would rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Selenium HQ Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
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