The bank uses Selenium HQ for web application automation. We write functions in Java with the TestNG framework. Working with a reusable library, we develop classes for the login, homepage, and remaining components. Once you create everything for the web application, we run scripts in Jenkins overnight, and then come back to our framework if there are issues. Finally, we use Eclipse to debug the code.
Software Engineer at a financial services firm with 10,001+ employees
You can also connect to a database using your JVC to read and write the data, but it doesn't support Windows-based applications
Pros and Cons
- "Selenium HQ lets you create your customized functions with whatever language you want to use, like Python, Java, .NET, etc., and you can also connect to a database using your JVC to read and write the data, so it's scalable and you can make any custom function."
- "Selenium HQ doesn't support Windows-based applications, so we need to integrate with the third-party vendor. It would be great if Selenium could include Windows-based automation. You need to integrate it with a third-party tool if you want to upload any files. When we interact with a Windows application, we usually use Tosca."
What is our primary use case?
What is most valuable?
Selenium HQ lets you create your customized functions with whatever language you want to use, like Python, Java, .NET, etc. You can integrate with Selenium and write.
You can also connect to a database using your JVC to read and write the data. This is the best feature. You can create your functions here, so it's scalable in that sense. You can make any custom function. You need to write the code.
What needs improvement?
Selenium HQ doesn't support Windows-based applications, so we need to integrate with the third-party vendor. It would be great if Selenium could include Windows-based automation. You need to integrate it with a third-party tool if you want to upload any files. When we interact with a Windows application, we usually use Tosca.
It also doesn't support dynamic capture, graphical presentation, or cloud functionality. We need to integrate with multiple things.
For how long have I used the solution?
I've been using Selenium HQ for four or five years.
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How are customer service and support?
Support team? No. We actually made a request ... actually, there is no such support, but we extended the Selenium, whatever, we have it, we extended in our COE team, center of excellence. So wherever we are facing the issue, we just contact them. So they try to resolve our issue.
How was the initial setup?
The initial setup is effortless. We only need to download Selenium HQ from the Oracle site and follow some steps, then it's installed. You install the correct version for Java and configure Selenium. It's complex compared to Tosca, but if you have some knowledge on the programming side, you can easily do it.
The time needed for deployment depends on the code, the complexity of the application, and the number of restrictions you have. Deployment takes around 30 minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
There is no license. It's open-source and there are no additional costs.
Which other solutions did I evaluate?
The bank chose Selenium HQ because it's open-source. It's scalable and we can extend it as needed. That's why we decided to use it.
What other advice do I have?
I rate Selenium six out of 10. If you want to use Selenium, you need basic programming skills in Java, .NET, or Python as well as knowledge of the TestNG framework. You should know how to identify the object from the application and use the developer tool.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Automation Tester at HSBC Software Development
Multiple language support, open-source, but missing OTP support
Pros and Cons
- "The most valuable features of Selenium HQ are it is open source and has multiple languages and browser support. It's very useful."
- "If we want to automate web applications, Selenium HQ is the best tool because it supports multiple languages, browsers, and operating systems, and it's open-source."
- "Selenium HQ can improve the authorization login using OTP, it is not able to be done in this solution."
What is our primary use case?
We are using a framework for Selenium HQ, which is behavior-driven. We have some features, such as login features. We write in normal English and the steps are converted into programming. We have one more feature in step definition, which connects both the feature file and step definition. In step definition, we write the program.
What is most valuable?
The most valuable features of Selenium HQ are it is open source and has multiple languages and browser support. It's very useful.
What needs improvement?
Selenium HQ can improve the authorization login using OTP, it is not able to be done in this solution.
For how long have I used the solution?
I have been using Selenium HQ for approximately one year.
What do I think about the stability of the solution?
Selenium HQ is stable.
What do I think about the scalability of the solution?
There are multiple people using Selenium HQ in my organization.
How are customer service and support?
I have not used the support from Selenium HQ.
Which solution did I use previously and why did I switch?
We have used other solutions previously but we chose Selenium HQ because it supports multiple browsers. If you want to check on multiple browsers using the same script, we don't have to change anything.
How was the initial setup?
Selenium HQ was not difficult to set up. We can use management tools allowing us the ability to directly add dependency without having to install Selenium HQ.
What's my experience with pricing, setup cost, and licensing?
Selenium HQ is a free solution.
What other advice do I have?
I would recommend this solution to others if they have short projects or short-term goals, where you do not have to automate. If we have only one month for testing, we should not automate it first. If we want to automate web applications, Selenium HQ is the best tool because it supports multiple languages, browsers, and operating systems, and it's open-source.
There are multiple features the solution has that I haven't worked on.
I rate Selenium HQ a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Selenium HQ
June 2026
Learn what your peers think about Selenium HQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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Director at Finding Technology Company
Good documentation, with the ability to optimize resources and lower the cost of regression tests
Pros and Cons
- "The main characteristic that is useful is that the tool is completely free."
- "The main improvement is the lower cost of regression tests, where it may be about 30% more expensive in the first iteration but can save up to 40% or 50% in the next runs, and once the test scripts have been built, it is not necessary for the person executing the test processes to be an expert, allowing resources and costs to be optimized with lower costs in human talent and eliminating the barrier of functional knowledge."
- "If the test scenarios are not subdivided correctly, it is very likely that maintenance will become very expensive and re-use is unlikely."
What is our primary use case?
I have led regression testing projects involving CRM, employee registration, and eCommerce. In each of these test cases, we have used the automation tool which has brought us benefits in time savings, shortening schedules, or recovering lost time - all of this leading to money savings.
It's very useful when there are constant changes in the back-end. If the changes are constant in the source end it is not a good idea to use it. It is very important to previously evaluate the use of the tool depending on the characteristics.
How has it helped my organization?
The main improvement is the lower cost of regression tests. It will probably be more expensive in the first iteration (more or less 30%), however, we can save up to 40% or 50% in the next runs.
Another benefit is that, once the test scripts have been built, it is not necessary for the person executing the test processes to be an expert, allowing resources and costs to be optimized with lower costs in human talent.
In addition, the barrier of functional knowledge is eliminated; specialization is not necessary during the life cycle of the tests.
What is most valuable?
The main characteristic that is useful is that the tool is completely free.
Additionally, currently, you can find resources that handle the characteristics of the tool very well.
The range of web platforms it supports is also wide, including the operating system platforms. It is possible to reuse the test scenarios that have been built in iterations after the first one or in the improvements of the systems that are part of the normal maintenance and updating that must be done periodically and that imply an investment in tests.
What needs improvement?
A great improvement could be in the user experience which is necessary as it does not have much. The use is too technical; it is not designed for the end-user. The best way to maintain the test scenarios over time should be considered. If the test scenarios are not subdivided correctly, it is very likely that maintenance will become very expensive and re-use is unlikely. This would ultimately mean that it would reflect the possible benefits in the projects and, on the contrary, the use of the solution ends up being more expensive.
For how long have I used the solution?
I have been working with Selenium for five years.
What do I think about the stability of the solution?
The latest version should always be treated with care. Being open-source it can be unstable.
What do I think about the scalability of the solution?
The scalability will depend on where the tool is installed.
How are customer service and support?
Until now, I have not used the support service. Everything has been done using the documentation that is registered in the forums.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In the past, I used a very good solution. However, it had a high cost and had to be used by more than one resource.
How was the initial setup?
The initial setup can be very complex.
What about the implementation team?
In my case, the initial setup was done internally.
What was our ROI?
The ROI can be between 20% to 50% in the testing process in the medium and long term. In the short term, it can be 10% or less.
What's my experience with pricing, setup cost, and licensing?
As for the license, there is not much to say. It is free, however, the configuration must be done correctly or it can be very expensive.
Which other solutions did I evaluate?
Other options that I evaluated were TestComplete, Kathalon, and IBM.
What other advice do I have?
It must be evaluated very well before being used. In my case, we implemented a front-end that facilitates the use. If you want to use it in the future I can give you some access.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Testing Lead at Enstoa
Cost-effective with good community support, but the interface could be more user-friendly
Pros and Cons
- "The stability and performance are good."
- "Overall, this is a good product and I recommend it."
- "Coding skills are required to use Selenium, so it could be made more user-friendly for non-programmers."
What is our primary use case?
The primary use case is web automation.
It has an extension available called Appiam that we use for our mobile automation.
What is most valuable?
The most valuable features are that it's open-source and the community support is good.
This is a product that does the task for us and it's easy to use.
What needs improvement?
Coding skills are required to use Selenium, so it could be made more user-friendly for non-programmers. If you purchase Katalon Studio, then it comes with an interface for Selenium.
If there were other tools or companies that integrated with Selenium then it would be helpful. At the moment, it's just Katalon.
It would be helpful if there was an organization that we could reach out to, in order to get support for the product. As it is now, you have to find help yourself. For example, you may have to use Google search to look for similar issues and discover how they were resolved.
For how long have I used the solution?
I have been using Selenium HQ for between two and three years.
What do I think about the stability of the solution?
The stability and performance are good.
What do I think about the scalability of the solution?
This is certainly a scalable product. However, based on our requirements, we haven't had a need to scale. It's used in-house and at the moment, there are only five people who use it.
It's a standalone tool, so you put it in one place and everybody uses the coding scripts that you write.
We do have plans to expand our automation capabilities, and if so, it will expand our usage of Selenium.
How are customer service and support?
We are using the open-source product, and they do not have a dedicated support center. Instead, you have to look for online forums and you always find people that are willing to help you. That said, you have to do some research on your own.
How was the initial setup?
The initial setup is fairly easy. It requires you to install their IDE, which is Eclipse. In total, it takes between three and four hours to deploy.
What about the implementation team?
We implemented this product in-house. It does not require much maintenance.
What's my experience with pricing, setup cost, and licensing?
This is an open-source product that can be used free of charge.
What other advice do I have?
This is a Java-based product so the version is tied to your version of Java.
Overall, this is a good product and I recommend it. It is easy to use and works well once it is set up, although support requires research and you need to have some coding skills to use it.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Test Automation Consultant at FAIR Consulting Group
Provides independence from other tools but outdated and heavy on man-power
Pros and Cons
- "The most valuable features are ExpectedConditions, actions, assertions, verifications, flexible rates, and third-party integrations."
- "It takes such a long time to use this solution that it may be worth looking into other free solutions such as TestProject or Katalon Studio, or paid solutions to replace it."
What is our primary use case?
I mainly use Selenium for web applications.
What is most valuable?
The most valuable features are ExpectedConditions, actions, assertions, verifications, flexible rates, and third-party integrations. I also like that it's an in-house solution, which means you're not dependent on any tool.
What needs improvement?
I find Selenium to be slow - its server takes a long time to interact with your browser and sometimes fails. It's also somewhat outdated, for example, it has no capacity to handle things like desktop pop-ups, does not support mobile testing, and has very limited reporting. In future releases, I would like Selenium to focus on headless execution when executing their test cases, using PhantomJS or Chrome Headless.
For how long have I used the solution?
I have six years of experience with this solution.
What do I think about the scalability of the solution?
There are issues with scalability in that it requires a technical person to perform it and takes a lot of time.
How are customer service and support?
Selenium is open-source and has no technical support, but there is a big online community on platforms such as Stack Overflow who provide help for users.
Which solution did I use previously and why did I switch?
I've previously used Node.js and Cypress.
How was the initial setup?
Selenium is comparatively difficult to set up and requires technical knowledge in order to integrate and configure it. I developed a complete, fully-functional framework for this solution, which took around eight months to automate around 100 test cases.
What other advice do I have?
In Selenium, you have to write extensive code - even if you want to automate one login scenario, you have to write a code of around 50 lines - which uses a disproportionate amount of man-hours. It takes such a long time to use this solution that it may be worth looking into other free solutions such as TestProject or Katalon Studio, or paid solutions to replace it.
Before implementing Selenium, I think it's very important to find out the maximum resusability of the code using the parameterized XPaths.
I would rate this solution as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Project Engineer at a tech services company with 10,001+ employees
Saves us much time and effort through the use of parallel test execution
Pros and Cons
- "There are many useful features in Selenium that I like, and of the new features I particularly enjoy the Selenium Grid. With this, we can run many test cases in one go, and in one suite we can extract multiple results."
- "Selenium HQ has helped us through its automation capabilities, because testing manually takes a lot of time and money."
- "For email-based applications, we can't automate as we would like to, making it necessary to bring in a third-party product to do so."
What is our primary use case?
In my current project, we are working with an online pharmacy system, and for this system we maintain prescription details for patients. For example, patient names and other details such as where the patients live, what medications they need, and other types of information for various scenarios.
Then there is information for the doctors, such as what prescriptions there are in the system, and from which doctors they have been prescribed. These are the types of scenarios and test cases that we are automating with Selenium.
Specifically, I have been using Eggplant Functional and the Java Selenium pack, and Selenium WebDriver is the driver we use for developing the automation and scripts for the different test cases we use. This is our main testing tool for the online pharmacy system project and it is deployed on the cloud on a virtual machine because we are working from home now.
How has it helped my organization?
Selenium HQ has helped us through its automation capabilities, because testing manually takes a lot of time and money. For instance, we have now automated an end-to-end application for the test cases. So now it's really easy for the testers, and it reduces the time and effort taken to do their work.
There are many phases that must be completed while delivering the product to the client, and in the system integration testing phase we can easily execute our automation and scripts, which saves us a lot of time and enhances the testing process dramatically.
What is most valuable?
There are many useful features in Selenium that I like, and of the new features I particularly enjoy the Selenium Grid. With this, we can run many test cases in one go, and in one suite we can extract multiple results.
Because Selenium also supports parallel test execution, I believe it is one of the best testing applications out there.
What needs improvement?
Beyond the many advantages that Selenium HQ brings, there are also several disadvantages. For example, there are some complex scripts which can make Selenium unreliable in some cases.
For email-based applications, we can't automate as we would like to, making it necessary to bring in a third-party product to do so. Eggplant, for example, offers email-based processing, like with the OCR engine, and for automation testing and reporting I would like to see a similar feature in Selenium.
For how long have I used the solution?
I've been using Selenium HQ for at least one year now.
What do I think about the stability of the solution?
I find it a reliable solution for the most part. But in some cases it is only as reliable as the third-party code it works alongside with. For example, Selenium doesn't have automated generation code, so we are dependent on other tools for this. And as I have mentioned, we also need to use third-party tools for things like email-based applications.
What do I think about the scalability of the solution?
Selenium HQ can be scaled with the use of parallel test execution, and when it comes to expanding its use more generally, it's possible to add on to its automation functionality with third-party tools as well.
How are customer service and support?
For our work with Selenium, we have a support team that helps us so we can go through them when we have problems. But for the small things, we generally solve problems ourselves. We are able to do self-study when it comes to support, and we also have a tech support architect who is able to help when needed.
How was the initial setup?
The initial deployment was simple, as we are not doing anything too complex with it. We're using Azure DevOps for the deployment, so we test for that with a test plan and build up the pipeline accordingly, so we can execute and get the test execution report in order to find out what other test cases were impacted, and what other test cases we need to resolve. Doing it this way, we can easily find and fix any bugs in the deployment.
What about the implementation team?
We have built up some custom implementation strategies when it comes to our daily use in Selenium HQ. For the test cases, we first verify which test cases we need to automate by coding some common functions, like logins and other common functions that are present in the application. After that, we look at the locators we will need to select using XPath, and then we start building the test cases according to the specific application, using code from all the common functions.
In the implementation team, we have six people who are using Selenium HQ for our current project. There are more people in other projects that I have running, but for this one there are only six of us. One or two are technical leads and the others are project engineers.
When it comes to maintenance of Selenium, we leave that up to others. We are mainly responsible for automating all the scripts that we deliver to the client.
What's my experience with pricing, setup cost, and licensing?
Selenium HQ is open source and our use of it in our company is provided for free.
What other advice do I have?
I would surely recommend others to use Selenium as we do, especially because while using Selenium we can use Java concepts as well. It's great that, through Java, anybody can use Selenium; even novice programmers. In today's market, automation is a big part of every organization, and Java programming skills can hugely enhance the use of tools like Selenium.
One of the biggest lessons I learned was during my time as part of the development team. I didn't want to work in the manual testing team and so when my development project was completed, I moved to the automation department because I wanted to carry on being productive. With this move, I realized that I could easily learn other tools and technologies that are useful in the market, by adapting my programming skills in Java, Python, or any other programming language, to working with tools such as Selenium. In addition to my Selenium work, I also now do Rapid Automation as an automation engineer.
I would rate Selenium HQ an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software engineer at a financial services firm with 10,001+ employees
Open-source solution is faster than most but lacks some features
Pros and Cons
- "Selenium is the fastest tool compared to other competitors, and it can run on any language like Java, Python, C++, and .NET so we can test any application on Selenium, whether it's mobile or desktop."
- "For now, I guess Selenium could add some other features like object communications for easy expansion."
- "Because Selenium HQ is open source, we don't have a customer service team or technical support, so we have to search on our own for answers."
What is our primary use case?
Depending upon the functionality, I use Selenium to prepare the scenarios I'm doing. I start by writing automation scripts in Java. From there, we execute the scripts if there are any changes in the product. Then we upgrade this overnight along with Jenkins to make sure our application is running as expected. They feature continuous deployment and continuous integration with the help of our teams, so our product will be applied to more users once it's adequately tested.
What is most valuable?
Selenium is the fastest tool compared to other competitors. It can run on any language, like Java, Python, C++, and .NET. So we can test any application on Selenium, whether it's mobile or desktop. And if I build some framework on Selenium, I can give it to someone else. Then they can use it and start going further. One more thing is that you can implement any framework on it, like TestNG, Cucumber, JUnit, etc.
What needs improvement?
Selenium should implement more islands for a desktop feature. My laptop and desktop have a calibrator or some other desktop applications. We can automate those things through Selenium, so they should be adding them in the subsequent versions. For now, I guess Selenium could add some other features like object communications for easy expansion.
For how long have I used the solution?
I've been using Selenium HQ for about five years.
What do I think about the stability of the solution?
So performance-wise, Selenium is the best tool so far. It has the fastest automating tools.
What do I think about the scalability of the solution?
We run scenarios at midnight or around that time and split this application into virtual machines. So during that time, the application is executed in panel mode. Let's say I have 10 vital missions in the Google Cloud Platform. These things will be triggered automatically and executed in each of the machines. And it has a balancing load concept, so if one machine is at capacity, it will automatically move to a second machine for the other scenarios. So there is never an issue with scalability. We have more than 1,000 employees in the company using it every day to develop scripts.
How are customer service and support?
Because Selenium HQ is open source, we don't have a customer service team or technical support, so we have to search on our own for answers. When I've had problems in the past,I've had to Google to see if it's an application issue or a Selenium issue. Without any help from vendors, it's difficult to automate some things like CAPTCHA. But still, we have a framework that is ready for this. So with the help of this framework and importing those library files, we can make our own way.
Which solution did I use previously and why did I switch?
At my previous company, we used a UFT tool called Micro Focus UFT. We used this because it was a different kind of use case where we had to transfer our publications back and forth between the mainframe and the mobile application. So we have to format that, which is why we used the UFT.
How was the initial setup?
Setting up SeleniumHQ isn't that complex. We like to develop our application in Pega and have a point cloud that we deploy on Google Cloud. It is developed and tested with Jenkins, which is a continuous integration tool. Once the code is specific to Jenkins, we trigger Selenium and execute the scenarios. After this finishes, we move everything to cloud.
Along with this docker, there is a deployment phase in Google Cloud, where the images of our application are moved to pre-production. Pre-production is something like a replica of production that allows the users to work on it. So once it is transferred to pre-production, the users will work for one week or one or two. If they are satisfied, we move on to production.
Deployment usually requires about eight to ten people. Most of the work is done by technicians who are akin to database administrators. They take this on for one month a year every year. Their job is mostly to minimize the weight of the application. In the next phase, DevOps engineers deploy the enviornment. The time for deployment depends on the teams and the tasks. If there is a small change, it may have taken between half an hour and an hour. On the other hand, if there is a significant upgrade of the application, it may take eight to ten hours. Generally, we don't need any maintenance unless a UR application has changed.
What's my experience with pricing, setup cost, and licensing?
Selenium is free. Anyone can use it without paying anything.
What other advice do I have?
I rate SeleniumHQ seven out of 10. When you're choosing a solution, it depends upon the type of applications you are using in your project. If you have only have desktop and mobile, go for Selenium. However, if you have multiple applications like Windows-based applications, a virtual machine-based application, or a mainframe .NET application, I suggest going with another tool, like Tosca UFT.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Open source, easy to install, detailed documentation, and easy to integrate
Pros and Cons
- "Data parametrization and parallelization are the most important features in any automation tool."
- "In my opinion, it is a complete end-to-end solution."
- "There are some network issues, as the line is not very clear. I continuously see failures in threads when it is running in parallel."
What is our primary use case?
We are still testing Selenium HQ.
The client is based in the U.S. They process the code checking, and we work on the script.
When we get storage or requirements for manual testing, we begin the automation once it is stabilized.
How has it helped my organization?
We work in the healthcare domain.
If for example, I get a diagnosis for a particular patient, it continuously changes as there are at least 100 sets of data. It's impossible to make that work for each and every build manually. The parameterization and parallelization have helped us with the inputting.
Every week we have reviews. We have automated the stabilized areas. It has helped us to add speed to our cycles.
What is most valuable?
Data parametrization and parallelization are the most important features in any automation tool.
Speed is very important for continuous integrations and deployments. The team gets more time to focus on other new areas.
The configuration of different data sets is also very important.
With Selenium, it is an open-line, I can integrate at any time, from anywhere.
What needs improvement?
There are some network issues, as the line is not very clear.
There are some areas that need improvement. I continuously see failures in threads when it is running in parallel.
I find that it fails, especially when I use APM automation on the mobile side. I have experienced these issues, and since the APM is also based on the Selenium pack.
It is a challenge to locate them, or knowing the location of the unique elements on the APM application. I don't see many issues with the Web applications but there are several with the APM.
As an open-source solution, there is no dedicated support.
Extending functions on the codes would be very helpful.
For how long have I used the solution?
I have been working with Selenium WebDriver for four to five years but in the last year, it has been working mostly on the functional testing.
What do I think about the stability of the solution?
There are some issues with the stability of Selenium HQ.
What do I think about the scalability of the solution?
In terms of scalability, we don't use many distributed systems. It is for a limited number of users. We have one lead architect and three senior QAs.
How are customer service and technical support?
We don't deal with technical support. Our clients handle that on their end, but there is no direct technical support.
Which solution did I use previously and why did I switch?
I have some experience with Selenium WebDriver and Rest Assured API automation.
In regards to mobile automation, we use Appium.
Six months ago, I work on Selenium NUnit.
How was the initial setup?
Clear instructions were provided to complete the installation. It was very straightforward. There were no issues when installing this solution.
APM setups are a bit more of a challenge. It takes longer to set up APM.
There were no issues in the installation of WebDriver. From the end-to-end process to deployment, to the automation code.
What about the implementation team?
We have one dedicated assigned person for continuous integration and deployment. We check in with him before we complete any code. We provide him with our test and script, and the integration is done with him present to avoid any issues.
What's my experience with pricing, setup cost, and licensing?
Selenium is open-source. There are no licensing fees with Selenium.
Which other solutions did I evaluate?
We are currently evaluating functional testing tools, both manual and automation testing.
We are looking for codeless automation with support for codeless automation.
In my evaluations, I have seen that some are tools are lacking.
What other advice do I have?
I have worked full-fledged on Selenium WebDriver along with the multi-tenancy for the JavaScript framework.
I have hands-on experience with the Selenium framework, and I also worked on, API for APA automation Currently I am working in the healthcare domain.
In my opinion, it is a complete end-to-end solution.
As of now, it's for only web APIs. It provides a complete solution.
I don't see that it's many disadvantages, except when doing the coding. A person should have perfect coding skill sets. If they don't have a coding skillset, it's a little difficult for them to get started.
We had completed multiple POCs to present to our clients.
It was pretty straightforward for me. I didn't experience a lot of difficulties getting into Selenium. If your framework with Selenium is good, then it gives you the correct output.
I would rate Selenium an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software quality engineer at a healthcare company with 10,001+ employees
Saves a lot of testing time but needs better integration with third party tools
Pros and Cons
- "My customer previously validated every file and it would take almost 15-20 minutes for a document. They used to randomly select and test only 100 out of the thousands, maybe 85,000, files, to pick up sampling. Each file would take around 20 to 25 minutes, so we were not able to do it manually, but with the help of Selenium, we were able to test all the files in two days. It saves a lot of time."
- "Sometimes we face challenges with Selenium HQ. There are third party tools that we use, for example for reading the images, that are not easy to plug in. The third party add-ons are difficult to get good configuration and do not have good support. I would like to see better integration with other products."
- "There is no particular documentation about it that can help me in a technical way."
How has it helped my organization?
My customer previously validated every file and it would take almost 15-20 minutes for a document. They used to randomly select and test only 100 out of the thousands, maybe 85,000, files, to pick up sampling. Each file would take around 20 to 25 minutes, so we were not able to do it manually, but with the help of Selenium, we were able to test all the files in two days. It saves a lot of time.
What is most valuable?
Selenium HQ is open source, which is one thing that I like about it. Whatever you want to find, it's already there. If you'd like to add some features, you can. You can also contribute to it. Whatever problems we face, we can go and add. It is most like Eggplant, which is a paid tool, but here we don't have to pay for anything.
What needs improvement?
In terms of what could be improved, there are some glitches with it, but whenever you report it, the open source community works on it and fixes it. There is no support here. If I say in the user community that it's not working, I have to go and check Openstack and extract questions and answers from the community. There is not any company that is supporting it that could help me. There is no particular documentation about it that can help me in a technical way. I would have to see people's user experience and see what they have done in such and such scenarios.
Sometimes we face challenges with Selenium HQ. There are third party tools that we use, for example for reading the images. They are not easy to plug in. The third party add-ons are difficult to get good configuration and do not have good support. I would like to see better integration with other products.
In the next release, I would like OCR, image recognition, to be built-in. Sometimes there are no code elements that are detectable so finding x paths is tough. Whenever there are some challenges here, we could use OCR or something similar, with good image recognition.
For how long have I used the solution?
I have been using Selenium HQ for the last couple of months.
What do I think about the scalability of the solution?
Selenium HQ's scalability depends on the modularity of the product. Our product was more modular. When we made the product testable for one document, we were able to test 20,000 documents with it. So the scalability was quite impressive.
We have three people in the testing team who are using it.
We are considering expanding usage. Since it has reduced the business time, there are new scenarios that other business teams were using it for. So they asked us to include those scenarios as well, reducing the time.
How are customer service and technical support?
There is no tech support because it's open source in Selenium.
You just have to raise the bugs in the community and if someone has time, they can fix it. So it's not so quick.
How was the initial setup?
The initial setup was straight forward. We don't use it in deployment, we just use Selenium for testing in our organization. The code which was deployed was tested before.
There are four developers in my team who are working on it.
It was not a Selenium deployment because the deployment was of code, and we only use Selenium for testing purposes. We did not deploy with Selenium code anywhere on production.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, it is open source, so we don't have to pay anything for Selenium.
What other advice do I have?
My advice to anyone considering using Selenium is that using their libraries is good but the focus should be on finding the elements. Element location is a tough part. There are plugins that are available so don't waste time creating your own locators. You can use ready-made built-in solutions that would reduce your time a lot.
On a scale of one to ten, I would give Selenium HQ a six.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate QA Manager at Xcel Serv Solution
Easy to set up and customize but is difficult for beginners to use
Pros and Cons
- "We can run multiple projects at the same time and we can design both types of framework, including data-driven or hybrid. We have got a lot of flexibility here."
- "Selenium is a freeware tool, through which I am using Java for automating our project testing and with its feature grid and a different browser, I can do the functional testing."
- "The latest versions are often unstable."
- "There is no technical support available for Selenium, as it is an open-source product."
What is our primary use case?
We primarily use the solution as a functional testing tool.
What is most valuable?
Selenium is a freeware tool, through which I am using Java for automating our project testing and with its feature grid and a different browser, I can do the functional testing. We can automate our functional testing through a browser. It supports all types of browsers including Firefox and Chrome.
We can run multiple projects at the same time and we can design both types of framework, including data-driven or hybrid. We have got a lot of flexibility here.
It's easy to customize according to our needs.
Now we are getting lots of extensions such as BlazeMeter, where you can record and generate the script and modify, et cetera.
The initial setup is easy.
What needs improvement?
The parallel testing in Selenium is lacking.
The latest versions are often unstable.
There's no UI in Selenium. Beginners who want to start using it must have knowledge of Java, Python, or any programming language. If you are using a Chrome extension, that is a BlazeMeter extension, you can record and make the script, however, that is not very helpful for beginners.
The editor is based on Eclipse. It would be nice if there was some in-built UI for this.
I am leading a 20 person team where I have some junior staff and we have to set up lots of demos and training for them to be comfortable with Selenium.
Occasionally, if someone is downloading the latest version of Java, it might not align with the Selenium version. There needs to be a way for Selenium to alert you if there will be a conflict between versions.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The level of stability depends on the version you are referencing. For example, Version 3.1.46 is very stable, however, Version 4.0.0, the latest version, is not.
How are customer service and technical support?
There is no technical support available for Selenium, as it is an open-source product. There is a blog where you can find answers to questions, however, there's no one to actually reach out to.
Which solution did I use previously and why did I switch?
Previously, I was using VSTS Ultimate.
How was the initial setup?
The initial setup is pretty straightforward and simple.
You first have to install Java, JDK, in your system. Then you can install an editor such as Eclipse. In Eclipse, you can incorporate all the Selenium jar files.
What's my experience with pricing, setup cost, and licensing?
The solution is free to use.
What other advice do I have?
The reason we are using version 3.14.1 and not the latest version is that this version is the latest most stable option. The most recent versions are often not the most stable.
I'd rate the solution at a six out of ten.
There are lots of tools in the market that are paid versions, such as QTP. Those have got lots of features. While Selenium has some good features, due to the fact that it's free, you cannot get support, which is why I have reduced my rating by a few points.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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