SAP Intelligent RPA Primary Use Case
SS
SantoshSundar
RPA Technical Solution Lead at Infomentum
The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlenecks are, and stuff like that; then that is what we fed into the automation, and we started automating it, but it has been almost a year and a half ago.
I used the tool for automatic, automated material master creation. The company I was working for was dealing with a lot of oil and gas companies that had SAP and every time they had to send a product to an offshore plant, they had to create a material in the back-end system. Creating materials is always a manual process, so that was the kind of a backlog or one of the bottlenecks for them. We automated the process using UiPath and SAP Intelligent RPA. We first did it on UiPath and then moved to SAP Intelligent RPA, and both solutions worked really well. What we did is we created a template that people can fill in an Excel template and then send to the bot, and the bot automatically creates a material master based on which offshore plant, which onshore plant, and all those kinds of business logic. It used to create something for plant maintenance and the list of materials, which were all areas that were automated.
The major use case for SAP Intelligent RPA is in the area of SAP's ecosystem. If you want to automate anything outside of SAP, like Salesforce, for instance, or you want to automate anything else, then SAP Intelligent RPA is not the best tool. The tool's use cases are limited, and it is limited to SAP only. If you are thinking of any other applications, then it is not the best tool. You might have to use some independent IRPA providers like UiPath or some other product.
We try to automate some of our scenarios, basically based on requirements, SAP scenarios like sales order creation, sales order simulation, and something like that.
View full review »I have been involved in automating several procurement and sales-related processes, and this has been a thorough and rigorous undertaking. The automation process begins with email extraction from the inbox, saving emails during the first week. Following that, data was extracted from email attachments. Once the data was extracted from the files, the IRP monitored and validated the data for correctness. If any data was found to be in an incorrect format, it was transferred to the SAP system, which includes SAP ERP or SAP ECC.
Buyer's Guide
SAP Intelligent RPA
June 2025

Learn what your peers think about SAP Intelligent RPA. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.
It's related to automating redundant processes, especially in retail and wholesale businesses. It has a new functionality of BTP, allowing a low code or no code approach for consultants without a coding background.
It seems to be a good offering by SAP in terms of the value it provides.
View full review »AE
Ayoub Elmoujahid
Soware Engineer at a tech services company with 11-50 employees
SAP Intelligent RPA has greatly improved efficiency in various business processes, from real-time customer support to background operations. In my RPA projects, I have automated tasks for both attended and unattended scenarios. For attended processes, like in a call center, I have created bots to assist agents during customer calls, retrieving information efficiently. In unattended cases, the focus is on automating tasks without user interaction, making it flexible for on-demand triggers.
View full review »We are using SAP Contextor for accounting processes.
View full review »A few companies in France use Contextor. For example, the Engie gas company is large in France, another company is EDF electrical company, and there are other companies as well. This tool is installed in a few companies in France because Contextor has been in existence for more than ten years. It's known.
In the new economic model, it's good for small use cases. The SAP Contextor provides a volume of transaction operations.
SAP uses Contextor as a tool to increase automation capacity.
View full review »Currently, I am an SAP consultant with 30 years of experience. I am interested in the upload automation.
SAP Contextor was used as a test, so it was pre-work to determine a package selection.
View full review »Buyer's Guide
SAP Intelligent RPA
June 2025

Learn what your peers think about SAP Intelligent RPA. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.