My clients use it on all their virtual machines. These virtual machines contain web applications, and that's Sangfor's main purpose. They have application portals to collect user data, such as registration forms.
Citrix Engineer at Techy Hats
Cost-effective and great for SMBs, but a lack of stability makes this solution a tough choice for larger deployments
Pros and Cons
- "Sangfor HCI has a really good GUI. It allows us to monitor the temperature of the server and many other things."
- "There is a feature to upgrade multiple VMs simultaneously, but it crashes."
What is our primary use case?
What is most valuable?
Sangfor HCI has a really good GUI. It allows us to monitor the temperature of the server and many other things.
What needs improvement?
We just deployed Sangfor HCI for our client, and the one problem we faced with Sangfor is preventative maintenance. When we do preventative maintenance, we must upgrade the operating system and run some updates, such as APT updates, because most virtual machines are on Linux. We need to keep the OS updated from time to time. Normally, we do a PM twice a year. Every time we do it, we face challenges. We needed to run an update on the VMs one at a time, which was the biggest challenge we faced. We have over 200 virtual machines, and doing the updates one at a time is tough. There's a window for preventative maintenance with downtime we have to agree on with our client. Normally, the downtime lasts about a day or half a day, depending on the client's requirements, such as the kind of uptime they require. If it's an application that should be highly available all the time, the updates are a huge problem for us. We can't update one virtual machine at a time. We need to update all of them simultaneously. That is why I would rather choose something like Nutanix.
There is a feature to upgrade multiple VMs simultaneously, but it crashes.
For how long have I used the solution?
I've worked with this solution for around six months.
Buyer's Guide
Sangfor HCI - Hyper Converged Infrastructure
May 2025

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What do I think about the stability of the solution?
Sangfor can crash. I rate stability a five out of ten.
When we upgrade virtual machines, there is a feature that allows us to upgrade multiple virtual virtual machines at a time. But the problem is it crashes. The whole server can go down.
What do I think about the scalability of the solution?
Every time the organization needs to expand, we must expand vertically or horizontally, and Sangfor is not cut for it. When it comes to scaling up, Sangfor can't do the job. We use Sangfor for a fixed thing. Let's say we know the organization has only 200 users and won't expand. Then it's okay to use Sangfor. Sangfor is not scalable.
My clients are enterprise-level businesses.
How was the initial setup?
Sangfor is easy to set up. We just have to put the ISO file in our thumb drives. Then, we go to our bare metal server and deploy the ISO. Generally, this is what we do, and it's pretty straightforward.
The deployment time depends on how scalable the organization is. If it's full or fewer than ten servers, we can deploy the solution in a day or a couple of hours if we have experienced engineers. We can deploy the solution with two people.
What's my experience with pricing, setup cost, and licensing?
The solution is affordable.
Which other solutions did I evaluate?
For preventative maintenance, Sangfor needs us to update one machine at a time. We have over 200 VMs, so the updates affect availability. Because we need to update all the VMs simultaneously, I would prefer something like Nutanix.
What other advice do I have?
From a customer's point of view, Sangfor's instructions are straightforward. If the user is computer literate, they will understand and do it. If instructions are given correctly by me, and users follow them properly, they can fix the problem.
I recommend that prospective users study their client's requirements. They should try to understand what the client wants whether they'll be scaling up in a short period, and users have to consider all those factors before they choose a product like this. Depending on the kind of organization it is and how big it is, if it's a small organization, users can go for Sangfor and save a lot of money. But for big organizations, users must spend some bucks for these hypervisors.
Since there's a lot of room for improvement, I rate Sangfor HCI a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:

Branch Lead at a tech services company with 11-50 employees
The solution offers straightforward setup, scalability, and manageability
Pros and Cons
- "The manageability feature is the most important aspect of the solution."
- "One question that has come up frequently in the last week is whether or not the renewal cost for Sangfor's HCI solution is too high."
What is our primary use case?
HCI is often pitched against VMware licenses, which are expensive. However, Sangfor HCI is more cost-effective and offers more features than VMware. This makes it a strong competitor in the Pakistani market.
What is most valuable?
The manageability feature is the most important aspect of the solution. Customers have told me that this is the key selling point for them. The manageability and the ability to use it across all platforms using vSAN is what makes the solution so popular.
What needs improvement?
One question that has come up frequently in the last week is whether or not the renewal cost for Sangfor's HCI solution is too high. Customers are hesitant to renew their contracts because of this cost, but everything else about the solution is good. The features are fine and even better than VMware's. However, the renewal cost is a bit higher.
For how long have I used the solution?
I have been using the solution for seven months.
What do I think about the stability of the solution?
I give the stability of the solution a seven out of ten.
What do I think about the scalability of the solution?
The solution is highly scalable.
How are customer service and support?
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
How was the initial setup?
The initial setup of the solution is straightforward.
What's my experience with pricing, setup cost, and licensing?
I give the pricing a five out of ten.
The solution has a good initial cost but a high renewal cost.
Which other solutions did I evaluate?
We have compared the solution with VMware, and there are no features that are significantly better in VMware. There are some features that are a bit lower. I'm not sure what they are right now. Overall, the Sangfor HCI package is good when compared to VMware. The main difference is the pricing. VMware has a high initial cost and a complex licensing model. Sangfor, on the other hand, has all of the features in just one license. This is a big difference.
What other advice do I have?
I give the solution an eight out of ten.
Most medium-sized companies are using on-premises storage solutions. They might have a limited budget, so they don't need some of the more expensive replication or backup solutions. They just keep their data on-site, using software from Veritas or another provider. I will use a simple backup solution, rather than using a cloud-based storage environment. Sangfor HCI is only necessary for large enterprises.
Sangfor HCI is a one-license package that is packed with features. When looking to replace our existing VMware environment with another good product, I believe Sangfor HCI is the best solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Sangfor HCI - Hyper Converged Infrastructure
May 2025

Learn what your peers think about Sangfor HCI - Hyper Converged Infrastructure. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Networking Solutions Specialist at GBM
A stable and easy-to-manage product that provides a single management console
Pros and Cons
- "The solution provides a single management console."
- "The cost must be improved."
What is our primary use case?
We use the solution for the virtualization of servers.
What is most valuable?
It’s a new technology. The solution enables less space utilization. The solution provides a single management console. It is easy and manageable.
What needs improvement?
The cost must be improved.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
Around 1500 people are using the product in our organization. We have configured multiple servers. Every department might have access to three servers. A dedicated team manages the solution.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The tool is very expensive. Not all customers would be able to afford the solution.
Which other solutions did I evaluate?
Different products like Cisco and H3C are capturing the market.
What other advice do I have?
If we are using 50 servers and if these servers could be combined into five servers, we could save power, space, data center, capacity, and racks. I recommend the solution to others. Every vendor is different. Overall, I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Team Lead of Senior Directors at Net-International
A cost-effective solution with built-in backup mechanisms and firewalls
Pros and Cons
- "You can get almost all the features of the tool at a low cost. The tool also has built-in backup mechanisms. It also has a physical firewall for internet management which other competitors lack."
- "We have had issues while integrating VMware with Sangfor HCI. The tool should be also faster in terms of customization."
What is most valuable?
You can get almost all the features of the tool at a low cost. The tool also has built-in backup mechanisms. It also has a physical firewall for internet management which other competitors lack.
What needs improvement?
We have had issues while integrating VMware with Sangfor HCI. The tool should be also faster in terms of customization.
For how long have I used the solution?
I have been using the product for five to six years.
What do I think about the stability of the solution?
The solution is not stable for large enterprises.
What do I think about the scalability of the solution?
The solution is scalable. It can take up to 64 loads.
How are customer service and support?
The tool’s tech support offers us services without extra charges.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool’s setup is easy. You can run it on two nodes. The solution’s deployment is fast and takes around 25-30 minutes to complete. The tool has all the deployment instructions and it is easy for someone with virtualization experience.
What's my experience with pricing, setup cost, and licensing?
The tool’s pricing is better when compared to VMware or Nutanix. The product’s licensing is on a yearly basis.
What other advice do I have?
I would rate the solution an eight out of ten. The solution is good for medium enterprises like regular universities, small banks, and pharmaceutical companies. Sangfor HCI is the best cost-effective solution for universities that have three to four campuses with around 5,000=10,000 students. It is the best campus management system for them.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Engineer, System Admin at ebm
Low cost appliance, good UI, only good for on-premises VM infrastructure.
Pros and Cons
- "Their GUI interface is a bit easier than VMware's."
- "The documentation and support from the community are not as good or as mature as VMware or Hyper-V."
What is our primary use case?
We were look for less expensive virtualization solution that can accommodate our VM workload and provide virtualized storage as well.
Our old environment consisted to multiple SAN storage devices. Maintenance such equipment is very costly and requires a separate in network infrastructure.
We wanted to utilize storage capacity available in our hypervisor nodes to provide clustered storage service using storage virtualization technologies similar to Microsoft S2D and VMWare vSAN, but at a low cost.
How has it helped my organization?
No, it did not improve our organization. At first Sangfor HCI look good product, but one we started to use it we faced many comparability issues. It is an appliance style of product and we cannot have administrative access to it. Where as in Hyper-V, ESXi, and/or KVM we can have an admin level access to install or add-ons or agents. Also it is not compatible with any cloud service providers e.g. Azure/AWS/GCP and neither it has hardware certified by any leading ERP providers.
What is most valuable?
After using it for 3 years only thing good about it is that it's cost less compared to Microsoft, and VMware solutions.
The features that Microsoft, and VMware gives on their Data Center and Enterprise licenses are provided by Sangfor HCI on Standard license.
Other than this there is no valuable feature.
What needs improvement?
Sangfor HCI can improve it's self in many ways.
1) Admin need a granular control on their system. There is no command line interface like we get in Hyper-V and ESXi.
2) The documentation and support from the community are not available. Support engineer lack knowledge also.
3) GUI also requires much working as well. The web interface of HCI and SCP are not user friendly.
4) No compatibility with third party solution and also no support with cloud services (Azure/AWS/GCP) and leading ERP providers.
1) Admin need a granular control on their system. There is no command line interface like we get in Hyper-V and ESXi.
2) The documentation and support from the community are not available. Support engineer lack knowledge also.
3) GUI also requires much working as well. The web interface of HCI and SCP are not user friendly.
4) No compatibility with third party solution and also no support with cloud services (Azure/AWS/GCP) and leading ERP providers.
For how long have I used the solution?
I've been using the solution for 3 years now.
What do I think about the stability of the solution?
The all appliance solutions are stable and reliable, Sangfor HCI is the same.
What do I think about the scalability of the solution?
The solution is scalable. You just have to add a node to the current cluster. It's not difficult.
How are customer service and support?
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge of their own product. There's a general lack of information. The documentation and knowledge base or community portal are lacking. I'd rate this aspect two out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We were using Microsoft Hyper-V. We decided to switch because we needed a solution that consists of storage virtualization. We also needed to remove our out dated SAN environment.
How was the initial setup?
Since it is an appliance the setup is straight forward and quick.
We had three people from our company and two people from the vendor
handling the initial setup. Maintenance after setup is fairly basic and
requires simply looking after the hardware and looking out for heavy
usage of the processor. Three people are looking after it on the admin
side.
We have deployed it at two of our sites. One is at the head office, and the other is at our disaster recovery site.
What about the implementation team?
We had help from the vendor. They were on-site and helped to integrate everything. But they lacked expertise.
What was our ROI?
ROI is not that good. After running it for almost 3 years and we had not a good experience with it.
What's my experience with pricing, setup cost, and licensing?
Pricing is very cheap compared to Hyper-V and VMware.
Since it is an appliance setup cost in terms in time is very low.
Which other solutions did I evaluate?
Yes we evaluated VMware's solution. But management decided for Sangfor HCI as it was very cheap in cost.
What other advice do I have?
With the experience we faced we will give it 2 out of 10 as the admin level experience is not good. No command line support. No third party integration. No public cloud support. No proper documentation.
If anyone is looking for a less expensive appliance type HCI then they can consider it. But for hybrid environments the solution fails.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Engineer at a financial services firm with 51-200 employees
Simple initial setup but lack tools for performing various tasks
Pros and Cons
- "We find the topology feature of Sangfor HCI particularly valuable."
- "Currently, when we need to do capacity planning, we have to rely on Sangfor's support team for assistance. However, if there were dedicated tools available, we could handle it ourselves and increase efficiency."
What is our primary use case?
We are using Sangfor HCI for cloud computing and operating it as an infrastructure-as-a-service.
What is most valuable?
We find the topology feature of Sangfor HCI particularly valuable. It allows us to design and define the architecture according to our specific requirements.
We can choose the components we want to use and easily visualize the layout we create.
What needs improvement?
It would be beneficial if Sangfor HCI provided us with more tools to perform various tasks. Currently, when we need to do capacity planning, we have to rely on Sangfor's support team for assistance. However, if there were dedicated tools available, we could handle it ourselves and increase efficiency.
For instance, Nutanix has some tools called Nutanix sizing tools. I would like Sangfor to offer similar tools specifically for IT sizing. These tools would help us accurately size our infrastructure since we operate on a service basis. We have numerous customers with different needs, and being able to easily size the infrastructure based on specific criteria would be advantageous. Currently, we face challenges in obtaining customer information, as it is not feasible to visit each customer individually and collect data.
Having a dedicated tool for this purpose would greatly improve our operations. I've heard from the community that such a tool exists, but I don't know where to download it or how to access it as a user.
If such features exist, it would be beneficial to understand how we utilize those features, check their functionality, and manipulate them.
We have documentation available for this solution. However, it may not provide detailed information about these specific tools. It's not easy to find comprehensive documentation for this type of tool.
For how long have I used the solution?
I have been using this solution for more than two years.
What do I think about the stability of the solution?
Sangfor HCI is a stable solution. I would rate the stability an eight out of ten. It's quite good.
However, there are some points I'm concerned about. Particularly, it relates to the ITC and application delivery controller (ADC). We had pushed out licenses for that component, but we recently learned that it had reached its end of life. We received this information from the community, but we're unsure if it's confirmed. Initially, we implemented it, but later, Sangfor support advised us to discontinue its use. So, we didn't fully deploy that component. As a result, we are unable to achieve load balancing as planned. We purchased the ADC license, but now we can't utilize it.
On Sangfor HCI, you can usually integrate various components, including a virtual ADC. However, in our case, we faced limitations due to the ADC license.
What do I think about the scalability of the solution?
I would rate the scalability of Sangfor HCI a seven out of ten. I haven't implemented all aspects of Sangfor HCI.
Currently, there are around ten end users using Sangfor HCI in our organization.
How are customer service and support?
The customer service and support have been helpful in assisting us with various matters. However, the response time could be better. It should be faster.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Hyper-V and VMware vSphere in our lab environment. In my opinion, Sangfor HCI stands out because of its comprehensive features and very easy to implement, which I haven't experienced with Hyper-V.
How was the initial setup?
The initial setup is simple.
What about the implementation team?
We deployed the solution with the help of Sangfor's support.
What's my experience with pricing, setup cost, and licensing?
The price is a bit better than overall.
Which other solutions did I evaluate?
What other advice do I have?
Overall, I would rate the solution a seven out of ten. It's mainly because of the sizing tools. When comparing it to solutions like Nutanix, for example, they have already signed and implemented tools that provide more functionality. They offer software-based solutions that can be accessed online, providing greater convenience.
So, having more comprehensive and easily accessible tools is an important aspect. It gives you a clearer understanding of the available space and enables you to communicate with the service providers to ensure better security measures.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Regional Area Manager at EPI UPS
Reasonably priced and offers helpful support but migration capabilities could be stronger
Pros and Cons
- "It was not expensive at all."
- "The migration process could be easier."
What is our primary use case?
Sangfor is actually the HCI and we are dealing in that.
What is most valuable?
The solution is very reasonably priced. It was not expensive at all.
The support is very helpful.
Its initial setup is very simple.
It is a very stable product. It's reliable.
It's scalable.
The solution offers good compatibility with other products.
What needs improvement?
The migration process could be easier.
For how long have I used the solution?
We started selling Sangfor three months ago.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze.
While it's stable, it depends on the implementation. It must be implemented properly.
What do I think about the scalability of the solution?
It's scalable. We have ten to 15 clients that are on the solution or in process of coming onto the solution.
How are customer service and support?
Technical support is great. We are very happy with the level of service.
Which solution did I use previously and why did I switch?
We're also aware of HP, however, their solution is not as good and neither is their support.
How was the initial setup?
The initial setup was simple and straightforward.
What about the implementation team?
We have a tech that can handle all aspects of the solution, including implementation. He's been doing it for the last three or four years and understands it quite well.
What's my experience with pricing, setup cost, and licensing?
Sangfor is cheap and reasonably priced.
Sangfor has one license and doesn't require any third-party licenses.
The licensing is renewed yearly.
What other advice do I have?
We've implemented it for a couple of companies. There are maybe ten to 15 companies we have with orders still pending.
I'd recommend the solution to others. It's very cheap and works very well. It's a great solution for companies in Pakistan.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
System Account Manager at Primier Assist Limited
It's a one-stop solution that enables you to store and centrally manage your VMs
Pros and Cons
- "Sangfor HCI is a one-stop solution that enables you to store and centrally manage your VMs."
- "Support may be an issue for customers in some industries. For example, financial institutions may require 24/7 support."
What is our primary use case?
If you're dealing with a huge workload running on a massive infrastructure, Sangfor HCI can reduce the physical hardware while maximizing resource utilization.
What is most valuable?
Sangfor HCI is a one-stop solution that enables you to store and centrally manage your VMs.
What needs improvement?
Support may be an issue for customers in some industries. For example, financial institutions may require 24/7 support.
For how long have I used the solution?
I have used Sangfor for two or three years.
What do I think about the stability of the solution?
I rate Sangfor HCI 10 out of 10 for stability.
What do I think about the scalability of the solution?
I rate Sangfor HCI seven out of 10 for scalability. We have nearly 80 users, Most of our clients are small and medium-sized businesses.
How are customer service and support?
I rate Sangfor support eight out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate Sangfor HCI eight out of 10 for ease of setup. Deployment is pretty straightforward and can be completed in four or five days.
What's my experience with pricing, setup cost, and licensing?
Sangfor HCI is reasonably priced, and there are no additional costs.
What other advice do I have?
I rate Sangfor HCI eight out of 10. You should give Sangfor HCI a chance. It has more advanced technology and is more user-friendly than other solutions.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:

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Updated: May 2025
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