Ruckus Wireless WAN Reviews

I use the product for internet connectivity.

The product is very user-friendly. The configurations are very simple, and the connections are very stable.

The interface has to be more automated.

I have been using the solution for 30 months.

I rate the solution’s stability an eight out of ten.

I rate the product’s scalability a nine out of ten.

I rate the ease of setup an eight out of ten.

It took us two days to deploy the solution.

I rate the pricing a six out of ten.

I am using the latest version of the solution. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

We use this solution for our customers with multiple branches who do not need experienced IT personnel to manage it. They can remotely manage their access points and switches using the cloud solution. 

It is very straightforward because it is plug-and-play and automatically onboard the APs to the cloud. It is a highly recommended solution for people with a little bit of IT experience who need a simple and fast deployment.

The most valuable solution is its simplicity. The solution is simple and easy to use. 

The company is investing in adding more features day after day. The analytics and network automation Ruckus added recently are also good features.

The product needs to improve its latency and performance.

I have been using Ruckus Wireless WAN for three years. Since it is a cloud-based solution, it always offers the latest version. 

It was recently renamed to Ruckus Wireless WAN from Ruckus Cloud.

The solution is stable, and Ruckus performs frequent maintenance windows to enhance its stability day after day.

Ruckus Wireless WAN is a cloud solution. When it comes to complex solutions, it is not a good fit. The solution is not scalable for complex solutions for the customers. For this, we consider an on-prem solution rather than a cloud solution.

We have about 25 customers using Ruckus WAN.

We are a system integrator. For example, one of our food and beverage companies has 12 branches of restaurants. We installed one single AP connected to Ruckus WAN in each restaurant. We consider each cafe or restaurant a separate customer, so one customer can have 12 branches.

I am quite satisfied with the support they provide. 

The initial setup of the solution is very straightforward.

The end user can complete the deployment in 10-15 minutes. 

You don't need an integrator, service, or solution provider to use Ruckus Wireless WAN. The end user can do things by themselves. 

The product comes with a yearly subscription. 

In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle.

I recommend the solution for people who need something simple, fast, and stable. 

It is a very simple and straightforward solution. It can help them have a stable wireless network consultant without much IT knowledge.

Overall, I rate the solution an eight out of ten.

The solution is used to provide network access to users.

The solution can scale well.

The stability of the solution could improve in an upcoming release.

I have been using Ruckus Wireless WAN for approximately one year.

The solution is stable but could improve.

I rate the stability of Ruckus Wireless WAN a seven out of ten.

We have 30,000 users using this solution. The solution is being used extensively.

We did contact technical support.

I have not used a similar solution to Ruckus Wireless WAN.

The solution took a couple of hours to deploy.

Third-party assistance was required for the implementation of Ruckus Wireless WAN. We used two to three people for the deployment.

I have seen an ROI from using this solution.

There is an annual license needed to use this solution. The pricing model is based on how many access points are used.

I would recommend this solution to others.

I rate Ruckus Wireless WAN a seven out of ten.

We use Ruckus to cover high-density areas with wireless solutions. This includes schools, airports, and anything in high-density areas. We have somewhere between 50 to 100 customers and they are mainly IT admins, IT managers, schools, hotels, universities, and army.

It's the coverage that is the most valuable feature, better than what Cisco or Aruba have, better than any other brand. And the number of concurrent clients that each action point can hold is very high.

I can't think of any area that needs improvement. It's an easy product to use, the dashboards and interface are very good.

They could include a firewall feature in the next release but even there it's not really necessary because if you have a wireless solution you have a firewall and all the network components. But if I have to come up with something that needs improved, it would be the firewall. 

We've been using the latest version of the product for the past two years. 

It's a very stable product.

It's a very scalable product.

The technical support is very good. 

I have previously worked with Meraki and Aruba. We switched to Ruckus because it's more stable and easier. The technical features are very good and it's very useful if you need a wireless solution, it's very good. A good point about Aruba is that the firewall is better than what Ruckus has. But if you need a wireless solution, Ruckus is very good. 

The initial setup is very straightforward. You just move from one step to the next and then it's done. It's very good. I did the setup myself, as a technical person I have that experience and can do it myself. If you need some assistance, technical support can help. 

I don't know about the price because I'm a technical person. I'm not in sales so I don't know how it's priced. 

I would rate this product a nine out of 10. It's wonderful.

We are a University and use this solution for our staff and students.

The actual wireless access points themselves are very powerful. We get very good coverage from just one access point. 

The throughput is very good and the centralized management is excellent. 

Also, the ease of deployment is very good.

There's nothing that anyone else is doing that the Ruckus doesn't do. 

If you compare to the market, I don't see room for improvement, to be honest. There's nothing feature-wise that I see with Ruckus that I think can be improved at the moment.

Of course, we'd always like it to be cheaper, but that's for every product.

I have been working with Ruckus Wireless WAN for six years.

It's a stable solution.

It's scalable, just as we expected it to be.

We have 30,000 to 40,000 users.

Technical support is excellent. They are very responsive, very flexible, and willing to listen to the customer. 

If we do have issues, we get escalated to senior support very quickly.

It takes approximately three months to deploy.

We have a network team of approximately six people who not only support wireless, they support switches, firewalls, and load balancers. 

We have six people who support Ruckus as well as other areas. Three to four percent of the time, they are supporting issues with Ruckus.

It's expensive but you get more coverage.

Approximately five years ago, we compared Ruckus with five other products in the market.

Even though the wireless access points are expensive, they tend to give you three times more coverage. We ended up with far fewer access points to support.

Some of the solutions we evaluated were Cisco, Aruba, HPE, and Juniper.

I would definitely recommend this solution and tell others to use this product.

It's fantastic! I would rate Ruckus Wireless WAN a nine out of ten.

I manage almost ten thousand APs in Turkey and my company uses Ruckus Wireless WAN as an enterprise-level WiFi. My company focuses on big networks on over one hundred to two hundred APs.

One of the best features of Ruckus Wireless WAN that customers are interested in is the adaptive antenna called BeamFlex. Ruckus Wireless WAN also has the best management platform, and even if there are thousands of users of the solution, it's very easy to manage on Ruckus Wireless WAN. It can also support third-party equipment. It's an all-in-one solution and it has IoT and secure access capabilities. Upgrading the network to Ruckus Wireless WAN is also easy.

So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved.

Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them.

What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great.

I've been using Ruckus Wireless WAN for twelve or thirteen years, and I've used it in the past year.

Ruckus Wireless WAN is a stable solution.

In terms of scalability, Ruckus Wireless WAN is the best in the market.

My daily job is to contact the technical support for Ruckus Wireless WAN. I could give support a five-star rating, but lately, I've had a little bit of doubt about that. There needs to be some changes or improvements, but overall, compared to other vendors based on my experience, Ruckus Wireless WAN is far better.

As I have twelve to thirteen years of experience with Ruckus Wireless WAN, the initial setup for it is easy for me. All solutions of Ruckus Networks for me are easy. The deployment of the solution was so easy, but overall, in the business my company is in, designing and documenting take time. In terms of implementing Ruckus Wireless WAN, it's not that big of a deal. The Ruckus Networks team is doing its best to help partners or technical guys and make it easier in terms of implementing the solution.

In terms of the license of Ruckus Wireless WAN being cheap or expensive, it would differ based on your country. As I'm living in Turkey, it's expensive, so far. There is a big challenge about the chip crisis or the silicon crisis lately, and all vendors are fighting, so not enough equipment could be sold and the vendors must earn money, so it's very fair for vendors to push software and licensing to keep working and earning, so it's hard to answer a question on how cheap or expensive the license is for the solution.

My company implements all technologies of Ruckus Networks, including Ruckus methods, for example, the wired sites as well. I have all the certificates from Ruckus Networks, and I have serious experience in all the software versions of Ruckus Wireless WAN, with all the product scopes.

I can't tell you exactly how many people use Ruckus Wireless WAN in my company, though I can say that one of my customers has almost a million users. I also have a customer who designed the network for around one hundred thousand concurrent users, but generally, I know that the number of users of Ruckus Wireless WAN could be extreme sometimes. My company designs networks so the users could reach an unbelievable count.

My advice to someone looking into using Ruckus Wireless WAN is that overall, it's trustworthy, and it's under a huge group: CommScope. The company stands behind its products which is important if you experience any issue with the solution. This is an important reason I prefer Ruckus Wireless WAN because I remember when I was a junior engineer fifteen years ago and I worked in a big company, my manager told me to purchase a product based on the support and the support for Ruckus Wireless WAN is so far, so good.

I prefer to rate Ruckus Wireless WAN a ten, easily. As I tell my customers, overall, it has a very good hardware design, a very nice controller design, and it's a very flexible management solution. Ruckus Wireless WAN also provides good end-to-end support, so I would rate it a ten out of ten, though in my mind, I shouldn't give it a ten because there's still a lot of room for improvement in the solution, though every month, the vendor announces new features and the solution has huge customer ISPs around the world.

My company is a partner of Ruckus Wireless WAN.

We supply this solution to provide our clients with wireless network support.

The performance of this solution is amazing in terms of radiofrequency technology.

The dashboard is quite good.

Ruckus is not keeping up with the features that some of the competitors have implemented.

Compared to other vendors, the analytics has to improve a lot.

We would like to see support for different captive portals with the basic solution.

The captive portal should be more customizable because right now, it is very limited. You can only change the icon. The market is asking for more improved captive portals.

Support for multiple tenants or multiple users with ZoneDirector would be an improvement.

This is a stable solution.

We are comfortable with the scalability. We have no complaints.

The technical support for this solution is good. We have email access to the platform.

We used another solution prior to this one, but we switched because of the radio. That's our biggest concern and why we recommend Ruckus to our customers.

The initial setup of this solution is pretty easy.

This technology is really good.

This is a solution that I recommend, but there are a lot of features that they have to get into the solution. However, the first and main topic is the radio and efficiency in the spectrum.

If the customer wants additional features or the budget is a concern then we will recommend another solution.

I would rate this solution an eight out of ten.

We use the product in the education industry. 

Radio management is a valuable feature of the solution.

We had a problem with the delivery of the solution. 

I have been using the solution for more than six years.

Four people in my organization use the solution.

The product's pricing is aggressive.

I am using the latest version of the product. I am not selling the product anymore. I rate the solution a four out of ten.