Ruckus Wireless WAN Reviews

I manage almost ten thousand APs in Turkey and my company uses Ruckus Wireless WAN as an enterprise-level WiFi. My company focuses on big networks on over one hundred to two hundred APs.

One of the best features of Ruckus Wireless WAN that customers are interested in is the adaptive antenna called BeamFlex. Ruckus Wireless WAN also has the best management platform, and even if there are thousands of users of the solution, it's very easy to manage on Ruckus Wireless WAN. It can also support third-party equipment. It's an all-in-one solution and it has IoT and secure access capabilities. Upgrading the network to Ruckus Wireless WAN is also easy.

So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved.

Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them.

What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great.

I've been using Ruckus Wireless WAN for twelve or thirteen years, and I've used it in the past year.

Ruckus Wireless WAN is a stable solution.

In terms of scalability, Ruckus Wireless WAN is the best in the market.

My daily job is to contact the technical support for Ruckus Wireless WAN. I could give support a five-star rating, but lately, I've had a little bit of doubt about that. There needs to be some changes or improvements, but overall, compared to other vendors based on my experience, Ruckus Wireless WAN is far better.

As I have twelve to thirteen years of experience with Ruckus Wireless WAN, the initial setup for it is easy for me. All solutions of Ruckus Networks for me are easy. The deployment of the solution was so easy, but overall, in the business my company is in, designing and documenting take time. In terms of implementing Ruckus Wireless WAN, it's not that big of a deal. The Ruckus Networks team is doing its best to help partners or technical guys and make it easier in terms of implementing the solution.

In terms of the license of Ruckus Wireless WAN being cheap or expensive, it would differ based on your country. As I'm living in Turkey, it's expensive, so far. There is a big challenge about the chip crisis or the silicon crisis lately, and all vendors are fighting, so not enough equipment could be sold and the vendors must earn money, so it's very fair for vendors to push software and licensing to keep working and earning, so it's hard to answer a question on how cheap or expensive the license is for the solution.

My company implements all technologies of Ruckus Networks, including Ruckus methods, for example, the wired sites as well. I have all the certificates from Ruckus Networks, and I have serious experience in all the software versions of Ruckus Wireless WAN, with all the product scopes.

I can't tell you exactly how many people use Ruckus Wireless WAN in my company, though I can say that one of my customers has almost a million users. I also have a customer who designed the network for around one hundred thousand concurrent users, but generally, I know that the number of users of Ruckus Wireless WAN could be extreme sometimes. My company designs networks so the users could reach an unbelievable count.

My advice to someone looking into using Ruckus Wireless WAN is that overall, it's trustworthy, and it's under a huge group: CommScope. The company stands behind its products which is important if you experience any issue with the solution. This is an important reason I prefer Ruckus Wireless WAN because I remember when I was a junior engineer fifteen years ago and I worked in a big company, my manager told me to purchase a product based on the support and the support for Ruckus Wireless WAN is so far, so good.

I prefer to rate Ruckus Wireless WAN a ten, easily. As I tell my customers, overall, it has a very good hardware design, a very nice controller design, and it's a very flexible management solution. Ruckus Wireless WAN also provides good end-to-end support, so I would rate it a ten out of ten, though in my mind, I shouldn't give it a ten because there's still a lot of room for improvement in the solution, though every month, the vendor announces new features and the solution has huge customer ISPs around the world.

My company is a partner of Ruckus Wireless WAN.

We use it as a wifi, wireless solution for connecting to the gateway router. 

The solution could be more stable.

I have been using Ruckus Wireless WAN for a couple of years.

While the solution is stable, this could stand improvement.

The solution is scalable. 

Tech support is good.

The solution is easy to install it. This process took around five minutes. 

The installation can be done on one's own with zero touch configuration.

There are five engineers who are responsible for the deploment and maintenance. 

I am a Ruckus consultant.

The solution is sufficiently secure and easy to use. 

We have many customers making use of the solution, perhaps 100 or 1,000. 

I rate Ruckus Wireless WAN as an eight out of ten. 

The solution can be used for networks in school campuses, distribution sites, and small offices.

The solution is suitable for many types of environments, such as small businesses.

I have been using this solution within the last 12 months.

I would not consider this solution to be stable.

The solution is not scalable.

There is a license required for this solution. 

Here in India, Ruckus is chosen often because it is priced low.

I have evaluated other solutions.

I would not recommend this solution.

I rate Ruckus Wireless WAN a five out of ten.

We are an enterprise-level service provider and we supply this product to our customers for Wi-Fi solutions. We have positioned Rukus to provide wireless coverage for both the enterprise community and the public.

The most valuable features are the ease of deployment, the coverage that it offers, and the reliability. Overall, it's quite a good product.

It would be nice to some analytical features built into this solution.

I have been work with Ruckus Wireless WAN for more than five years.

We have not had trouble with stability and the devices are always working.

The degree of scalability depends on the model. We have local controllers, as well as cloud options. For seamless scalability, the cloud options are better because the local controllers have a limit on the number of IPs that we can connect. The only way to exceed the maximum is to upgrade to another model.

I have not been in contact with technical support because it would be our technical team who deals with them if any issues arise.

We also provide a Meraki solution to some of our customers. The Meraki is mobile-based, where you just have to press a button on the AP and once the configuration is done, you are connected to the cloud. It is more suitable for a distributed network.

The initial setup and deployment are easy.

We have not yet tested the integration with other devices such as cameras and IoT, but we are looking forward to seeing how Ruckus works with these types of devices.

I would rate this solution a seven out of ten.

We use Ruckus to cover high-density areas with wireless solutions. This includes schools, airports, and anything in high-density areas. We have somewhere between 50 to 100 customers and they are mainly IT admins, IT managers, schools, hotels, universities, and army.

It's the coverage that is the most valuable feature, better than what Cisco or Aruba have, better than any other brand. And the number of concurrent clients that each action point can hold is very high.

I can't think of any area that needs improvement. It's an easy product to use, the dashboards and interface are very good.

They could include a firewall feature in the next release but even there it's not really necessary because if you have a wireless solution you have a firewall and all the network components. But if I have to come up with something that needs improved, it would be the firewall. 

We've been using the latest version of the product for the past two years. 

It's a very stable product.

It's a very scalable product.

The technical support is very good. 

I have previously worked with Meraki and Aruba. We switched to Ruckus because it's more stable and easier. The technical features are very good and it's very useful if you need a wireless solution, it's very good. A good point about Aruba is that the firewall is better than what Ruckus has. But if you need a wireless solution, Ruckus is very good. 

The initial setup is very straightforward. You just move from one step to the next and then it's done. It's very good. I did the setup myself, as a technical person I have that experience and can do it myself. If you need some assistance, technical support can help. 

I don't know about the price because I'm a technical person. I'm not in sales so I don't know how it's priced. 

I would rate this product a nine out of 10. It's wonderful.

We use this solution to provide network access points.

The most valuable feature is the ease of adding an access point. Even a kid can do it. If the zone director is set up then adding an access point would just require it be accepted using the MAC address, and that's it.

User access control is done through a third-party, RADIUS, which is not an easy system for IT professionals to use. It is used by larger enterprises, so if you want to deploy on a small to medium scale then you definitely require integration from Microsoft.

In the next release, I would like to see better integration with other products. Integration with AirMagnet, the design software, would be good because it takes the layout of a building and positions the access points accordingly, based on the areas and the construction materials. Active integration with AirMagnet would be very useful.

There should be support for a local database in the zone directory for people who do not want to use the RADIUS access server.

I have been working with Ruckus Wireless WAN for two and a half years.

This solution is very stable.

This is a very scalable solution where adding an access point is trivial.

Our customers are small to medium in size and include organizations such as hotels and large offices.

I am happy with the technical support. They are responsive and the turnaround time is good.

The initial setup is very easy, although that is not the important part. It's about the distribution of access points based on where wireless coverage is needed and also trying to minimize the number and size of blind points. Blind points are those places where the wireless signal is very weak or doesn't exist. The map has to be designed using third-party software, of course.

This is a wonderful product for the price.

I have evaluated solutions from both Cisco and Aruba. Ruckus does not outperform Cisco or Aruba, but they are in the same league for a much smaller price.

My advice for anybody who is considering this solution is to get a good system integrator. Specifically, the people who design the wireless network. You want to have a good design professional who will optimize the cost and give you the best office solution.

Overall, this is a good product that is reasonably priced.

I would rate this solution a ten out of ten.

The solution is easy to use and offers good management for wireless.

The overall management of the solution in general needs improvement.

The solution could use a better user interface.

I've been using the solution for one year.

The solution is stable.

It is scalable. For our clients, the amount of users on the solution range between five and 20.

Technical support is okay.

The initial setup is straightforward. Deployment took us about two days.

We occasionally have a consultant that assists us with implementation.

We're a reseller for small and medium-sized companies. We use the public cloud deployment model.

I'd recommend the solution for those who need wireless capabilities.

I'd rate the solution eight out of ten.

The support could be faster. It takes time for them to reply.

I also think the solution should be more user friendly.

It is stable.

The deployment access in the local system is about 200 access points. External access points are more. The number is huge. There about 1,000 users in total.

I would rate the technical support as seven or seven and a half out of ten.

I recommend this solution, but we have some distrust since working with Cisco. Some users may have had a problem and some haven't.

I would rate the solution overall as about seven out of ten.