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Software Engineer at a consultancy with 10,001+ employees
Real User
Mar 28, 2023
Good scheduling and automation with good security
Pros and Cons
  • "The best feature I love about Redwood is the real-time event monitoring and alerting."
  • "The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."

What is our primary use case?

The primary use case of Redwood Software in my working environment is that my project includes 24+ applications that are migrated to the cloud as well. We have very complex application flows and integrations. Redwood Workload Automation Edition has helped with application integration. It can integrate with a wide range of applications, including ERP systems, databases, and middleware, which allows organizations to automate end-to-end business processes. 

Also, Redwood has helped in file transfers. It can automate the movement of files between systems, ensuring that data is transferred securely and efficiently. Since our project is also dependent on the cloud, Redwood provides cloud automation which automates the workflows that span across on-premises and cloud environments.

How has it helped my organization?

Redwood Workload Automation Edition has helped in improving my organization in numerous ways. 

Our project has complicated workflows and huge tasks to be scheduled. Redwood's features of job scheduling and automation allowed us to schedule and automate batch jobs across multiple platforms and systems, which reduces the manual workload for the employees, saving a lot of time. 

Redwood provides full security while transferring files to different systems. Since ours is a middleware project, the work involves a lot of file movement between different vendors and organizations. By using Redwood, file transfer for the work has been easier and more efficient.

What is most valuable?

Since my project is a monitoring project, we need to keep an eye on all the applications all the time. The best feature I love about Redwood is the real-time event monitoring and alerting. Redwood can monitor critical business events in real time and can send alerts as well when the predefined thresholds are exceeded. This saves a lot of accountable time for employees and can accurately detect errors with the highest priority, which helps in recognizing and solving the issue within a short span of time. 

Redwood also supports cloud automation to automate workflows between on-premises and the cloud, which is a really cool feature.

What needs improvement?

The user interface of Redwood can be improved a bit to make it more user-friendly and interesting. Since everything is now updated, it would be better if Redwood's next version release included features involving machine learning and artificial intelligence. 

Since more organizations are migrating to the cloud, it would be beneficial if Redwoood incorporates more cloud-native features such as serverless computing, integration with cloud-native services, and containerization. It would be of added advantage if Redwood could display the workload with visualizations such as flowcharts, bar charts, and process maps which makes the user easy to understand.

Buyer's Guide
Redwood RunMyJobs
December 2025
Learn what your peers think about Redwood RunMyJobs. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Redwood Software for a period of more than one year.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2132421 - PeerSpot reviewer
Senior Analyst at a consultancy with 10,001+ employees
Real User
Mar 28, 2023
Easy scheduling, good learning modules, and less coding needed
Pros and Cons
  • "Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
  • "The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."

What is our primary use case?

Redwood Software is one of the best low-code automation platforms for scheduling complex jobs and monitoring processes. It is used in various domains like banking, manufacturing, hospitality, and so on. It executes critical business tasks such as billing and reporting with high speed and precision which makes it one of the best cloud solutions for organizations.

We can schedule multiple jobs with ease and trigger them as per the requirements. Filters are available for searching and extracting jobs and tracking the error, long-running jobs. The tool is supported by all browsers.

How has it helped my organization?

The scheduling of jobs is very complicated, and Redwood makes my task easier as job scheduling is easy in Redwood, and learning modules are simple and clear.

Redwood Software provides some more features like load balancing on nodes, and it is also possible to limit the number of jobs that can run in parallel with the help of an execution size limit in ECC queue.

It is possible to retrieve support files for each of the error, completed, and scheduled jobs which make it easier to find the root cause of a failed job. Redwood software has less coding/scripting with faster performance and delivery of business.

What is most valuable?

Redwood has multiple job scheduling options; that is, jobs can be scheduled with event wait, they can be chained, and steps can also be added, which makes the user's life much easier.

Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements.

The overall system health and schedule health can be checked in the monitoring dashboard, which shows the total count of errors, completed, and long-event wait jobs so that we don't have to extract reports every now and then for specific issues.

What needs improvement?

The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file. 

The integration with ticketing tools such as ServiceNow takes a lot of time which can be improved.

It would be helpful if we could copy the values from screens especially when we create filters. The job log has a size limit.

They could add additional default time windows and submit frames which would help in scheduling the batch job as per the requirements. 

Redwood will be even better to use if these small changes are looked into, although it's still one of the best tools that we can use for automation.

For how long have I used the solution?

I've used the soluton for one year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Redwood RunMyJobs
December 2025
Learn what your peers think about Redwood RunMyJobs. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
SR Analyst at a consultancy with 10,001+ employees
Real User
Mar 22, 2023
Reduces time and effort consumption and has a nice UI
Pros and Cons
  • "It is very easy and easy to use, and minimal supervision is required to run it."
  • "The documentation for this product is limited, which can be improved in the future."

What is our primary use case?

Our primary usage of Redwood Automation is to monitor batch processing in SAP. This helps us automate and streamline the process and also helps in reducing the overall run time for long-running processes. 

We also use this software to run in parallel, unlike the standard SAP scheduler. We use predefined features that actually help in managing processes in importing jobs from SAP ECC systems. Some of the automation features use low code that has a business impact in reducing workload. It is the most advanced automation tool.

How has it helped my organization?

It can manage complex job workflow processes. 

Infrastructure for the scheduler is taken care of by Redwood software itself so that it benefits us in running jobs. Maintenance and upkeep are negligible. 

It is very easy and easy to use, and minimal supervision is required to run it. 

We can easily orchestrate jobs across several systems, and there are N number of possible ways to do so. With this, complex jobs also can be reduced to easier tasks, and solution for the same is also approximate, which makes it a powerful tool.

What is most valuable?

The UI feels fresh and neat, which is a basic thing that keeps users using the tool, whereas the competitors lack this feature. 

It has drastically reduced the consumption of time and effort spent by a user on updates and maintenance since features like automation help in doing those tasks instead of us. 

It helps us to integrate complex processes that combine SaaS and on-premises solutions with a wide range of SAP and Non-SAP applications. We get the latest available data in the data warehouse. 

What needs improvement?

Since it is a powerful tool, there are fewer complaints that we can encounter for performance or automation issues. 

It also is better at scheduling non-dependent tasks for optimal usage of resources. 

The documentation for this product is limited, which can be improved in the future. 

It lacks some common features like assignment groups in ServiceNow which has to be manually done. This feature can be implemented so as to reduce the time consumption of users in assigning it.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1994766 - PeerSpot reviewer
Principle ERP Analyst at a manufacturing company with 10,001+ employees
Real User
Nov 7, 2022
Provides a lot of flexibility for building jobs based on our needs and drastically cuts down planned downtime and maintenance effort
Pros and Cons
  • "It's a very powerful tool. It has a lot of flexibility for how you can define jobs and build them. There are different ways in which you can construct jobs depending on your specific needs and requirements."
  • "It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."

What is our primary use case?

It's used for all of our SAP applications. We have ERP, CRM, and data warehousing. It's used for our PeopleSoft, and it's used for some of the other corporate internal applications. Informatica Data Warehousing uses it.

don't build jobs. I'm part of the team that did the version and the infrastructure part of it. Our teams go through the process definition and the chain definition for the most part, and I believe they do not use the visual process editor.

In terms of deployment, the core of it is SaaS, and you still have some internal servers. It's never 100% SaaS.

How has it helped my organization?

Going to a SaaS solution has eliminated some of the down times that we needed to install some of our patches. For our agent servers, we're able to create redundant servers so that we can take one down at a time and not involve any downtime. So far, the various upgrades that we received had extremely short outage durations of one or two minutes. The ability to stay up-to-date and current, both from a security standpoint and from an application enhancement standpoint or bug fixes, has been fabulous as compared to an on-prem solution, which would take a long project to upgrade. That's probably been the biggest benefit. Moving to a SaaS solution has a lot of advantages. When you're running factories and projects 24 hours a day and seven days a week, uptime is very important, and you try to minimize any downtime, even planned downtime.

It has dramatically reduced the time and effort that our organization spends on deployment, updates, and maintenance. With our other application, it would be a six-month project to do a major upgrade. So far, with the upgrades that have been done by Redwood, the downtime is only for a few minutes. There is a gigantic difference.

We're pretty heavy into SAP. They have a good SAP interface where we're able to create and utilize jobs even from SAP, which gives us some additional features. It's about the same on the other applications that are simply running command-type batch jobs, but the SAP interface gives us a lot of flexibility. Some of it's similar to what we already had, but it has a positive impact on us.

What is most valuable?

It's a very powerful tool. It has a lot of flexibility for how you can define jobs and build them. There are different ways in which you can construct jobs depending on your specific needs and requirements. It has a lot of features for different ways that you can build jobs, which is great for power users but a bit confusing for newcomers because there are a lot of different options. 

What needs improvement?

It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution.

For how long have I used the solution?

One of our business groups has used Redwood SAP BPA for at least 10 years before I started working with it, and then the rest of our teams moved over from AutoSys to Redwood over the last year and a half.

What do I think about the stability of the solution?

It has been pretty stable. Performance-wise, we've had to work on it a bit simply because of our volume. That's more with database performance. We haven't had any problems with any jobs because of any bandwidth performance.

What do I think about the scalability of the solution?

So far, it's been good. It scales. As we did the conversion, we did probably eight different deployments or eight different sub-projects to bring various applications live. That part of it scaled very well, with the exception of some of the performance of the database tuning, which took some time, but part of it had to do with the high volume of jobs that we run.

It's deployed across a broad list of applications, across multiple data centers. Its users include business people, developers, and schedulers for jobs. There are hundreds of people who use it.

How are customer service and support?

I have contacted them. I would rate them an eight out of ten at this point.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Over the last year and a half, we've migrated from AutoSys to Redwood. We switched because of their roadmap and their commitment to keeping the product fresh by patching on a regular basis and providing regular updates. Looking at other competitors, there was also the cost-benefit.

The future of AutoSys was unclear. It was a product that we had used for almost 25 years, but the roadmap was unclear on whether that was going to be a viable product going forward. It put us onto a SaaS product that is definitely more stable and gives us a roadmap into the future for enterprise-wide job scheduling.

Redwood is a little more complex than the AutoSys application we used before. It creates some challenges from the standpoint that there's a two-step process. You build a job and then you schedule the process to run. You build a process definition or a chain definition, whereas, in AutoSys, you do it basically in one step. That part has been a little bit more difficult, but it has given us a lot more flexibility, specifically in terms of the ability to write some very complex calendaring that we couldn't quite do before for the scheduling portion of it.

How was the initial setup?

It was complex. We had a high number of jobs, and we had a percentage of jobs that were very complex in terms of how they were built. Also, we were moving from a system that had been in place for over 20 years. So, you don't always have experts around who understood why it was done that way, but the conversion pretty much brought everything over the way it was executed before.

We spent a year. Part of that was the volume of jobs that we have and the number of teams involved. We've got multiple job scheduling teams by application. We don't have one central team, which made it more difficult from a conversion standpoint. There were a lot of people to train.

As a job scheduling tool, Redwood has reduced the footprint for what's needed. There are still process servers that are required to be inside in order to communicate with SAP and keep the communication inside, which is good from a security standpoint, but the core application is in the cloud. So, we're not responsible for patching the database or patching the core components of the application. This means our upgrades have become very simple because it's a small agent that gets updated during any software release. So, the actual upgrade process is just a few minutes of downtime, which has been a huge benefit. Server-wise, we probably have the same number of internal servers because there are some gateway servers that are utilized, and we've duplicated them and made them redundant so that we can take down and patch them one at a time to minimize any downtime and failover capabilities. Our net is probably similar, but the planned downtime is significantly or exponentially less.

Being hosted on SaaS has reduced the patching requirements that are needed. Any of the connectivity and vulnerability requirements are pretty much handled by the application now, so we don't have to deal with that internally. When you move to a SaaS solution, you're at the wind of the internet, if you will, for final connectivity, but it's not quite as important in job scheduling because your jobs, once they fire off and run, continue to run on the application servers if there is any outage. So, it's not like other applications that are more chatty or require a persistent connection.

What about the implementation team?

We used the Redwood migration team. Our experience with them was good. They are sharp people, and they know their product very well. Alex Borders was the most helpful. He was our lead for the conversion. He had a huge wealth of knowledge.

From our side, there were two of us who worked on it from a standpoint. I worked on it from the technical side, and the other person worked on it from the governance side in terms of whatever we had to change internally process-wise, but each application had its own teams involved in it. So, there were hundreds of people involved in it. Most of it was from the testing and training standpoint for the job support and job processing teams, basically our developers and schedulers.

What was our ROI?

We're not even a full year into running it yet, so it's a little hard to provide any input about the ROI.

What's my experience with pricing, setup cost, and licensing?

It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference.

Which other solutions did I evaluate?

An evaluation of other products was done, but we had already used the SAP version of Redwood. So, we were already familiar with its capability. The fact that we already had people who were familiar with supporting it weighed pretty heavily into it.

What other advice do I have?

It's important to do a PoC, take some of your complicated processes, and ensure that your expectations are met.

For the people I work with, the time freed up from using this solution is about the same because we were already using an Enterprise job scheduler. It's probably the same workload. Similarly, the reduction in service interruptions and process failures is the same, but we've drastically cut down our planned downtime. 

I would rate it a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Mouna G S - PeerSpot reviewer
Test associate at a computer software company with 10,001+ employees
Real User
Sep 27, 2023
Reliable with good alerts and good automation
Pros and Cons
  • "It saves us a lot of time and money by doing jobs automatically."
  • "It would be nice if Redwood RunMyJobs could work on different systems."

What is our primary use case?

Redwood RunMyJobs is mainly used to make job schedules happen automatically. I've used it for important tasks, and it's been really helpful. It's a dependable and efficient platform for automating important work processes. 

You can also use it to automatically back up your organization's data every day. It shows how well your organization is doing and tells you if something important doesn't work. Redwood RunMyJobs has saved me a lot of time and effort because it does my job schedules automatically. 

I would recommend it to anyone who needs a good tool for getting work done on time. One great thing about it is that it's good at handling errors and can work with other systems. It's easy to set up if you know a bit about it, and it's user-friendly. It helps you get more done.

How has it helped my organization?

Redwood RunMyJobs made my organization work better. It saves us a lot of time and money by doing jobs automatically. It also reduces the mistakes that people make. 

The tool is really good at keeping our data safe when it's being used. We can connect it to other systems and programs easily. It also tells us how well our work is going and helps us find and fix mistakes. 

Redwood RunMyJobs is a tool we can trust. Redwood makes things happen automatically and smoothly. It helps make the process of creating and using software easier, so we can deliver it faster. This means we can keep testing and using it all the time. This saves time, makes our software better, and lets us control how we build it.

What is most valuable?

This solution is like a reliable alarm system. 

It sends alerts right on time, telling everyone when a task is about to fail because it's taking too long or when it's stuck unexpectedly for a while. 

It also lets everyone know when a job is successfully done, making it easy to keep track of our work. It's a super useful tool for doing repetitive tasks, and it saves a ton of time while making sure mistakes are rare. 

When we need to stop all scheduled tasks, especially during updates or downtime, we can pause them easily.

What needs improvement?

It would be nice if Redwood RunMyJobs could work on different systems. 

The support team is helpful, however, they could be even better at reaching out to users who need help. 

If the reporting options were more flexible, it would make the product better. 

Also, if the way it looks and works is easier for people who don't know much about tech, that would be good. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Madhu Bk - PeerSpot reviewer
ServiceNow Developer at a consultancy with 10,001+ employees
Real User
Sep 19, 2023
Efficient with good monitoring and alerting
Pros and Cons
  • "Redwood is more flexible and we can schedule the tasks based on different time zones."
  • "There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application."

What is our primary use case?

We're impressed with the way Redwood transformed workflow automation in our organization. It has become an integral part of our daily and weekly operations, streamlining processes, and increasing efficiency. Redwood has a great Interface that is easy to use. Even with limited technical knowledge, one can make configurations in it. Scheduling the batch jobs, automating the data transfers and complex workflows are fully automated, and no manual intervention is required. It seamlessly integrates with other systems to bring the solution.

How has it helped my organization?

Using Redwood has enhanced efficiency like never before, It has pre-built templates and libraries, which makes it easy to design and customize the workflows the way we require. It brings comprehensive solutions to our automation in an organization. 

Monitoring and alerting is the best feature. We can be notified of the status of the task. Error handling is an advanced feature that increases the accuracy of the work. Redwood is more flexible and we can schedule the tasks based on different time zones.

What is most valuable?

Compared to the features of other automation tools, Redwood has many advanced functionalities in it. The initial setup and configuration of Redwood are straightforward. It takes little time to become familiar with all the features, including drag-and-drop functionality. Some templates make it relatively easy to use. Its scheduling capabilities help ensure tasks are accurately executed on time. We can identify the issues and address them quickly. Reports are generated by the filters and scheduled timings to track the status of the tasks.

What needs improvement?

I would appreciate it if they improved the service in terms of support and assistance for the software. There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application. 

Small businesses may step back from the solution as the cost and pricing are more expensive. 

The downtime of the software should be reduced; it takes quite a long time to download the bulk data. 

The Excel document export option is unavailable for job transport.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Aishwarya Shekar - PeerSpot reviewer
Information Technology Analyst at a tech services company with 10,001+ employees
Real User
Aug 3, 2023
Good automation with built-in SLA monitoring and compatible with multiple CI/CD tools
Pros and Cons
  • "We can create and test micro-workflows to find defects sooner."
  • "Redwood Software has a high price tag, especially for small and medium-sized businesses that might not have the funds to engage in a complete automation system."

What is our primary use case?

Redwood is primarily used for DevOps automation in our business for agile, functional application delivery. 

It helps in creating logical workflows from the data center to the cloud with automation. Redwood easily manages and coordinates complex processes and automates their interdependencies without manual intervention which is an impressive feature. 

Every step is fully logged and auditable at a process level, without manual intervention. It can visually combine workflow steps into the process chains.

How has it helped my organization?

Redwood has helped in automating the scheduled tasks and jobs. 

We can create and test micro-workflows to find defects sooner. Redwood helps in eliminating repetitive and time-consuming manual steps for better productivity. 

The tool is very compatible with multiple CI/CD tools. Every step is fully logged and auditable at a process level, without manual intervention. It can visually combine workflow steps into the process chains. 

It enforces consistent business and IT service standards across the enterprise without extra manual effort.

What is most valuable?

Redwood Software has many excellent features, including, automating any number of tasks without lagging, and provides multi-tier environments like development, test, and production. 

It has an event-driven automation feature for accurate, complete data and faster results. 

Built-in SLA monitoring allows you to meet your SLA targets and get early warnings for deadline breaches. 

We can create and test micro-workflows to find defects sooner. 

Redwood helps in eliminating repetitive and time-consuming manual steps for better productivity. The tool is very compatible with multiple CI/CD tools.

What needs improvement?

Redwood Software has a high price tag, especially for small and medium-sized businesses that might not have the funds to engage in a complete automation system. 

The initial setup of the software is quite challenging. There are some difficulties faced during dependencies set up under jobs. 

The customer support and documentation part can be improved for much better response and understanding. A course could be provided on the tool in the market about the importance and usage. 

Apart from the above, Redwood is doing great at its automation and is highly recommended

For how long have I used the solution?

 I've used the solution for two years.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

Which other solutions did I evaluate?

We did not previously evaluate other options.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RITHIK V GOPAL - PeerSpot reviewer
Cyber Security Analyst at a tech company with 10,001+ employees
Real User
Aug 3, 2023
Good automation capabilities with simple integrations and a simple setup
Pros and Cons
  • "Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible."
  • "The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information."

What is our primary use case?

RunMyJobs has been used in our security project. 

We have a security monitoring tool that would trigger alerts for the pre-defined conditions, and RunMyJobs would send a request to the integrated ITSM. That way, automatically incidents are created with the data populated from the triggered alert. The associate can then investigate the triggered alert and report incidents.  

This has reduced the manual work for associates and has provided more time and concentrate on the critical business task.

How has it helped my organization?

This solution has cut down on the manual work the associates need to perform to create incidents for the triggered alerts and as well as eliminate the scope of error and also provides associates more time to concentrate on investigation and also other critical business tasks.

The associates are also able to get the status of the process through the dashboard which has most of the critical data needed to know on the process. This is faster and more efficient as it is integrated for incidents. It allows the team to meet the SLA defined by the customer.

What is most valuable?

RunMyJobs can be easily integrated with other software to perform automation. Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible. 

Rather than going through a number of documentation and support calls, an individual can easily implement the tool and also provide knowledge transfer to the team members. 

What needs improvement?

The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information.

There can be more pre-built integration setups that can be used based on the changing business requirements. Due to the lack of this, we are forced to integrate adapters. Not all third-party tools are easily integrated into the Redwood RunMyJobs for automation purposes. 

For how long have I used the solution?

I've used the solution for less than a year.

What do I think about the stability of the solution?

This is a good automation tool to implement if a company wants something to perform repetitive tasks that need to be done on a daily, monthly, or quarterly basis. 

What do I think about the scalability of the solution?

It's a very scalable product and can take on large workloads.

Which solution did I use previously and why did I switch?

We did not use any tool previous to this.

What was our ROI?

We are able to cut down the time it takes to manually handle tasks.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to have a detailed call with support to understand the integration.

Which other solutions did I evaluate?

We looked into Tidal Workload Automation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Redwood RunMyJobs Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
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Workload Automation
Buyer's Guide
Download our free Redwood RunMyJobs Report and get advice and tips from experienced pros sharing their opinions.