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reviewer2197425 - PeerSpot reviewer
Architect at a tech company with 11-50 employees
Real User
Jun 13, 2023
An enterprise solution with good performance, security, and support
Pros and Cons
  • "Support is most valuable. If a customer has a problem with a feature or a bug, we can open a support case for that, and the issue is resolved or taken care of. That's the main benefit of the product."
  • "There are a lot of file systems that are supported by other Linux distributions. Red Hat Enterprise Linux is a little behind those. For example, Btrfs is a file system that is not supported by Red Hat."

What is our primary use case?

I'm a consultant, and our customers use this product. I work for a company that works with this product. I mostly work with Red Hat Enterprise Linux. We do designs of infrastructure projects from the bottom to the top. We install Red Hat Enterprise Linux at the system level. Based on the application requirements, we design, configure, and update the systems.

Our customers use it as a basic operating system on which they deploy applications. They have enterprise application servers such as Tomcat or custom applications that need an operating system.

I've worked with it both on-prem and on the cloud. It depends on the client. On the cloud, the cloud providers are both AWS and Azure. This also depends on the clients, but it's mostly AWS and Azure.

How has it helped my organization?

Mostly, our customers use Red Hat Enterprise Linux because of its performance and security. They want to have an operating system that is supported and secure because they don't want to spend too much time supporting a Linux version that is not enterprise. They want an enterprise product that is secure so that they don't have to think about it all the time.

It isn't difficult for our customers to move workloads between the cloud and the data center using Red Hat Enterprise Linux. The integration from on-prem to the cloud is quite easy because the operating system is the same. The operating system works the same in both places, so it's easy.

It has helped our customers avoid cloud vendor lock-in because they didn't need to buy a specific subscription from a cloud vendor or use a specific operating system from a cloud vendor and change the code of their application in relation to that. It's important to have a solution that avoids cloud vendor lock-in because they can move freely from one system to another system without any issues.

It has saved costs for our customers because it's a stable operating system, and they have no problem with security, patching, and so on. The operating system and the environment are stable. It works everywhere without any issues, so the development of the applications is not impacted by the system. Red Hat Enterprise Linux is easy to use and well-supported.

What is most valuable?

Support is most valuable. If a customer has a problem with a feature or a bug, we can open a support case for that, and the issue is resolved or taken care of. That's the main benefit of the product.

The resiliency of Red Hat Enterprise Linux is quite good. 

What needs improvement?

Some low-level aspects, such as the file system support, can be improved. There are a lot of file systems that are supported by other Linux distributions. Red Hat Enterprise Linux is a little behind those. For example, BTRFS is a file system that is not supported by Red Hat.

Some of our customers use the image builder tool to build the golden image to deploy to the cloud or to build a custom image to deploy on the cloud or on-prem. The golden image created by the image builder tool is good. It's the golden image. It works without any issues. However, the build process of image builder could be improved because it's not up to the standard or at par with other tools that build the golden image. However, it's quite useful and quite easy to use. It's not a big problem, but it could be improved. There is not a lot of information about how to use it. The process is not as well documented as the other parts of Red Hat Enterprise Linux.

The knowledge base offered by Red Hat is very good, but it could be improved and made much easier to search. Currently, the best way to find an article in the knowledge base is by using Google Search. By searching on Google, we can find the right knowledge base article, but it isn't easy to find information by using the search option within the knowledge base.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
December 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

For how long have I used the solution?

I've been working with Red Hat Enterprise Linux for the last four years.

What do I think about the stability of the solution?

It's very stable. I didn't have any issues with the stability of the product most of the time.

What do I think about the scalability of the solution?

Its scalability is very good. It scales very well in the right infrastructure.

How are customer service and support?

Their support is good. It's one of the best support in the IT world for a product because you always get a response for every bug or issue. Overall, I'd rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

They were using Ubuntu.

How was the initial setup?

It's straightforward. It's pretty easy to deploy Red Hat Enterprise Linux. It can be difficult based on the workflow of the client, but overall, it's pretty straightforward to deploy on the cloud environment because all cloud providers support the deployment of Red Hat Enterprise Linux. The golden image of Red Hat Enterprise Linux is compatible with every cloud provider. There is a feature in the cloud console for joining the Red Hat Enterprise Linux account with the cloud account, so you can create cloud images from the console. It's pretty easy from that.

What was our ROI?

Our customers have seen an ROI because after they choose Red Hat Enterprise Linux, they stay with the product and renew the subscription. It's a good investment for the IT department.

What's my experience with pricing, setup cost, and licensing?

Its licensing is pretty confusing. There are a lot of subscriptions, and it isn't always clear which subscription is the best, but with their support, it's easy to find the right one.

Our customers sometimes buy it directly from the cloud provider, but most of the time, they have a hybrid infrastructure, so they already have some kind of subscription, and they use that subscription on the cloud.

Which other solutions did I evaluate?

We evaluated other options, but other options don't provide the support and stability that come with Red Hat Enterprise Linux.

What other advice do I have?

To someone who is looking at open source cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say that if they are looking for an enterprise OS on a cloud environment and they want to have some stability and security, Red Hat is the perfect match for that.

Overall, I'd rate Red Hat Enterprise Linux a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2197401 - PeerSpot reviewer
Software Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Jun 8, 2023
A stable solution with good built-in security and a responsive support team
Pros and Cons
  • "Support has a fast response time."
  • "The solution should provide better documentation."

What is our primary use case?

Our use cases are pretty broad. We develop the automation that provisions the VMs, and then anyone in the company can request the VM for whatever intended purposes.

What is most valuable?

Red Hat Support is really good. Support has a fast response time. The product has good security. We deal with very urgent issues. The response time should be optimal if the issue requires Red Hat Support. 

My company is a utility company. Outages are a major issue for us. A faster response time is very important to get the applications back up so we can keep up with our production time. Red Hat's documentation is always really good.

What needs improvement?

As a software developer, documentation is very important to me. The solution should provide better documentation.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The product is scalable. We're able to provide as many VMs as we like. We never run into an issue with how many VMs we are provisioning.

How are customer service and support?

Support can always be improved. I rate the product’s support an eight or nine out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The solution can get pretty pricey depending on how many machines we're licensing but for a good reason.

What other advice do I have?

We purchased the solution from Red Hat. We use Packer by HashiCorp to build our templates. I am a junior developer. I have been employed with my company for about five months. I don't know the initial issues that led to us choosing Red Hat Enterprise Linux as our Linux solution. I speak from a developer’s perspective because I deal with Ansible.

The product has really good built-in security. The product provides good support, which helps us manage downtime and get the service back up and running, thus producing more money.

Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
December 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer2197398 - PeerSpot reviewer
Systems Engineering Manager at a retailer with 51-200 employees
Real User
Jun 7, 2023
A stable solution that is easy to manage
Pros and Cons
  • "Red Hat Enterprise Linux's most valuable feature is its stability."
  • "We would like to have a better understanding of what to expect when we move to a different version of Red Hat Enterprise Linux."

What is our primary use case?

Most of our servers are low latency, and it's easier to have low latency applications run on Linux. Red Hat Enterprise Linux's installation is easy. We don't have to reboot Red Hat Enterprise Linux like Windows, where there are a bunch of system updates that you have to do. Red Hat Enterprise Linux is just easier to manage.

What is most valuable?

Red Hat Enterprise Linux's most valuable feature is its stability.

What needs improvement?

We would like to have a better understanding of what to expect when we move to a different version of Red Hat Enterprise Linux.

A latency always gets introduced when we move to newer Red Hat versions. I wish we wouldn't see that as often as we do nowadays. It would be nice to know the changes upfront rather than when we have to open a case, go through a couple of months, and then find a good resolution. We want a better understanding of what we will see when we update the kernel from seven to eight.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is a pretty stable solution. Its stability is a lot better than most other operating systems.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux's scalability is better than other competitors.

How are customer service and support?

For the most part, Red Hat Enterprise Linux's support has been really good. Most of the time, we've had to escalate it to get a good response.

How would you rate customer service and support?

Neutral

How was the initial setup?

Red Hat Enterprise Linux’s initial setup is pretty straightforward.

What other advice do I have?

Whenever we see a compliance issue and need a patch, it's been relatively easy to get Red Hat Enterprise Linux to update it.

We have a mix of Windows and Linux. Around 80 percent of our systems are Red Hat, but we also have Windows. So it depends on the application.

Most applications are compatible with Red Hat Enterprise Linux. It's easier to tune on a Red Hat system than on another OS. We could pin applications to a core with Red Hat Enterprise Linux. In terms of tuning, Red Hat Enterprise Linux performs better in the long run.

Overall, I rate Red Hat Enterprise Linux an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2197383 - PeerSpot reviewer
Director at a pharma/biotech company with 1,001-5,000 employees
Real User
Jun 6, 2023
Along with great support, the solution runs exceptionally well, considering its uptime
Pros and Cons
  • "In Red Hat Enterprise Linux, we use Red Hat Satellite as part of all the patching and deployment, even from on-premises and AWS, and that's been really helpful since it is one product that can be used in a hybrid environment."
  • "Considering an area where the solution lacks, I think we can look into a lot more automation and integrations with Red Hat Enterprise Linux and other products."

What is our primary use case?

We use the solution in our company for normal application support and for databases.

What is most valuable?

In Red Hat Enterprise Linux, we use Red Hat Satellite as part of all the patching and deployment, even from on-premises and AWS, and that's been really helpful since it is one product that can be used in a hybrid environment. It's just one place to manage everything. It's good since you don't have two different products or places to manage, especially if you have a multi-datacenter and not a multi-cloud but a multi-location environment.

What needs improvement?

The room for improvement depends on how we use it. It's just a normal operating system. Considering an area where the solution lacks, I think we can look into a lot more automation and integrations with Red Hat Enterprise Linux and other products. However, I cannot say specifically where the improvement should be because it mostly depends on how we are using it. It just works the way it's supposed to work.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux on the cloud for six to seven years. Currently, we are using Red Hat Enterprise Linux Versions 7 and 8.

What do I think about the stability of the solution?

The product's stability is good, with 99.99 percent uptime.

What do I think about the scalability of the solution?

Scalability is something my company hasn't delved into that much. Right now, scalability is mostly on the backend hypervisor or how we leverage AWS.

How are customer service and support?

I would probably rate the support around an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been using Red Hat Enterprise Linux since I've been with the company. Linux is our platform of choice.

How was the initial setup?

I supported those involved in the setup phase peripherally.

The initial setup was straightforward.

Regarding the straightforward setup, building the base image and deploying it with our internal security standards was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

We used to get our own license model. We purchased a license through Red Hat.

Which other solutions did I evaluate?

We haven't necessarily evaluated other options, but there are a lot of requests coming from other application developers that want to deploy other operating systems because they are much more common, especially in an open source environment. So we have looked into those options. However, Red Hat Enterprise Linux continues to be the main platform that we support. We are also looking into other solutions just in case a scenario arises where a vendor cannot support Red Hat Enterprise Linux for some reason and we will need a backup.

What other advice do I have?

Regarding the problems we are trying to solve by implementing the solution, I would say that it is our operating system of choice. I think the support is good since we have Red Hat Enterprise Linux subscriptions. We get support for all the operating systems from them. It's great and stable.

Regarding the solution's resiliency, it is good. We've been running, and we have over 99 percent uptime all the time. We also do monthly patching and everything, so it works. Kernel upgrades also work as expected. So it has been pretty good.

Regarding how easy or difficult it is for you to move workloads between the cloud and your data center using Red Hat Enterprise Linux, we don't use relative migrating solutions. It's considered a separate environment, but we use the same base image. 

I consider the solution to be the main OS because going with an open source solution like Red Hat Enterprise Linux, you have better support.

The support is great. We also have integrations with other products, especially with whatever Red Hat releases. We have all those integrations available and we can easily take advantage of it.

I rate the overall solution between seven and eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2197242 - PeerSpot reviewer
Linux System Administrator at a manufacturing company with 501-1,000 employees
Real User
May 30, 2023
The product is capable of supporting various architectures and enables the management of disconnected workstations
Pros and Cons
  • "I find the satellite feature the most valuable. It allows us to manage disconnected workstations, keeping their patching, software updates, and bug fixes up to date."
  • "The support can be lackluster sometimes, especially in our disconnected space where we have specific requirements."

What is our primary use case?

We are in a closed environment, so submitting a ticket can be painstaking as only a few of us have access to do so. We primarily use Red Hat for its stability, and it's one of the few Linux operating systems that meet our security constraints.

What is most valuable?

I find the satellite feature the most valuable. It allows us to manage disconnected workstations, keeping their patching, software updates, and bug fixes up to date. We can collect all the necessary updates on a connected system and then transfer them to a disconnected system. Each client thinks it's connected to an external satellite infrastructure, making management very easy.

The Image Builder feature seems very helpful. We currently use Kickstart to build systems.

What needs improvement?

The support can be lackluster sometimes, especially in our disconnected space where we have specific requirements. Occasionally, we encounter support representatives who are not familiar with our setup. So, in that space, personalized and tailored support based on each use case could be better.

In additional features, I would have said being more on the bleeding edge, but RHEL 9 was released, which is a nice push forward. So right now, I don't think there's anything specific. I find the product stack to be pretty decent.

For how long have I used the solution?

I have been using this solution for three years. We are using versions 7.9 and 8.7.

What do I think about the stability of the solution?

It's very stable, but that's also why it falls behind at times. For example, if you have newer hardware like systems A and B that were released within the last year, there might be potential sleep issues, specifically with S3 sleep, that require manual patching and intervention in the kernel. It's because they are trying to support newer systems on a much older framework.

I believe RHEL 9 is supposed to mitigate that a little bit. It aims to provide a balance between the latest stable release and the older version that is, like, five years old. They're trying to meet somewhere in the middle.

What do I think about the scalability of the solution?

We have around 30 workstations and approximately 60 servers.

How are customer service and support?

The customer service and support team depends on the environment you are in. The support can be spotty. The support can be spotty; at least they've tried to be helpful. Sometimes they'll just point you to a documentation link, practically like Googling it for you, and it's like, "No, we've already looked at this. Can you please review the logs further?" And sometimes, I'll have to go and pinpoint specific areas to look at. And then it's like, "Oh, okay." 

It's not always very thorough. But it's hit or miss. So I think it's just a people thing. If you get somebody in support who really likes their job or enjoys fixing things, they're going to go out of their way, as opposed to someone who does the bare minimum.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very straightforward. It's pretty easy to enable it. After weeks of setting up a Linux Kickstart, the whole system can be deployed. The whole bare-metal system can be deployed in around thirty minutes. So it's really fast, especially for a bare-metal image with a lot of packages installed.

When it comes to maintaining compliance, I think it's pretty good. However, for risk reduction, we have to rely on other software and tools. So I can't really say that Red Hat provides that specific functionality for us. But I think it's good for maintaining compliance is very easy, especially with satellite. It makes it easy for us to access package and vulnerability information, allowing us to identify and resolve any issues. Overall, it works quite well. If you use the right products, I believe you can have all the necessary components in one place.

The portability of applications and containers is pretty good, although there is one issue. With the transition to Red Hat 8, Docker was removed. As a result, there is an issue with using Podman, specifically related to certain types of authentication in a mixed Windows-Linux environment. Due to the way secrets and related functionalities work, Podman cannot be utilized in that scenario. Therefore, there are some challenges to address in this regard.

I believe Red Hat should have maintained compatibility with Docker or at least their own Red Hat Docker until they could bring their software up to speed.

What about the implementation team?

We did the implementation ourselves. The documentation is pretty good.

What was our ROI?

I save at least a few hours weekly using Red Hat Enterprise Linux (RHEL). 

What's my experience with pricing, setup cost, and licensing?

We got the license through a third party. They buy licenses in bulk for us. We pay them, and they handle the licensing.

Moreover, Red Hat's pricing and licensing structure seems fine. There's not a huge separation. The licenses can cover everything without worrying about the core count, socket count, or similar complexities like VMware and other big companies. It's simple enough to figure out which support contract you want based on the level of support you need.

It's an open source product.

What other advice do I have?

Overall, I would rate the product an eight out of ten. The product is good, and the documentation is really comprehensive. The support is satisfactory as well. Based solely on the product itself, without considering support, we find it stable and capable of supporting various architectures. The documentation is particularly good and stands out. It provides valuable resources, including bug fixes, to people with developer accounts, which are free. Having all that information available is very helpful and resourceful, especially when troubleshooting Linux-related issues.

The documentation is very good, making it easier to troubleshoot any peculiar Linux-related problems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Khaled Raad - PeerSpot reviewer
Senior System Engineer at a financial services firm with 51-200 employees
Real User
Top 10
May 22, 2023
Offers performance stability, and it's easy to scale up or down by adding servers
Pros and Cons
  • "Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components."
  • "Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring."

What is our primary use case?

We are a fintech company that uses Red Hat Enterprise Linux for enterprise and financial applications. Red Hat Enterprise Linux is deployed on servers at two sites. Access is mostly limited to IT staff because it is only used on our servers, not employee workstations. 

How has it helped my organization?

Red Hat Enterprise Linux offers performance stability, and it's easy to scale up or down by adding servers. The OS is easy to monitor and integrate with other systems. We use all these applications as containers. Red Hat has a container platform called OpenShift that we use to deploy containers. It's effortless to deploy and redeploy Red Hat Enterprise Linux. You can easily deploy it across multiple platforms and move it from one provider to another.

The operating system helps us meet security standards for the financial industry. You need high levels of security in this business to protect your financial data. Red Hat Enterprise Linux has various security features. 

We use the System Roles feature primarily with Ansible. It's powerful. You can use it to perform complex tasks, and it simplifies processes. For example, it helps you change network settings for storage, security, monitoring, etc. System roles help us automate security configurations and maintain consistency across systems. They have playbooks we can get from their website, and it's all based on system roles. 

My company uses Red Hat Insights only for systems with internet access, but most of our environment is offline. 

What is most valuable?

Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components. 

What needs improvement?

Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for four or five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable like every other Linux distro. It works fine. We have had no issues. 

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is easy to scale. You can clone it, deploy another instance, and scale it up with a few changes. 

How are customer service and support?

I rate Red Hat's support an eight out of ten. I contact them often. Red Hat's support is helpful. They can solve your issue most of the time or point you in the right direction. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Red Hat Enterprise Linux is mostly straightforward, but it depends on your requirements and the settings you need to apply. We typically do everything in-house. Red Hat Enterprise Linux requires a little maintenance. We need to do patching, clean up the file system, rotate logs, etc. 

What other advice do I have?

I rate Red Hat Enterprise Linux a nine out of ten. If you don't know anything about Red Hat Enterprise Linux, you should read up on it. It will do everything you want. Red Hat Enterprise Linux is excellent.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Real User
Top 5Leaderboard
Dec 11, 2022
Enables us to build with confidence and ensure availability across physical, virtual, and cloud infrastructures
Pros and Cons
  • "We have used many of the Linux-based operating systems for production purposes, but this is the only solution that guarantees performance and scalability. When we run industry servers, they demand high performance."
  • "The graphical user interface should be more user-friendly. It's a concern because the command line is perfectly fine."

What is our primary use case?

We use RHEL for high-performance computing. We host most of our production servers in our data center. Red Hat is a great package that helps us customize most of the data and dependent packages we receive from the Red Hat operating system. Most of our server requirements are being managed with Red Hat Enterprise Linux.

We mainly use Red Hat for our application deployments, standalone servers, and VMs.

We use this solution in a university. Most of the production servers and applications are required for the students.

How has it helped my organization?

We've seen a benefit in hosting servers and email security. RHEL provides excellent results and performance. It helps us achieve our goals for scalability and services.

We normally run crontab to keep our servers up-to-date. It works well with Red Hat Enterprise Linux because it has an advanced suite of features that can be effectively used for production servers. 

It also has RPM Package Manager, which includes most of the tools and utilities that every organization needs to have.

There is portability in the applications and containers built on Red Hat, which keeps our organization agile. Enterprise Linux offers flexibility in terms of dependent packages.

Red Hat Linux definitely enables us to achieve security standard certification. Most enterprise solutions need to comply with security standards. Many Linux-based operating systems fail to provide security because of open-source techniques.

Most of our production servers fail to deploy in Linux. When we deploy in RHEL we don't think about security because it has a lot of features like policy management. We can give specific access to specific users who require SSH or Telnet. It's more flexible because it can be altered easily.

What is most valuable?

We have used many Linux-based operating systems for production purposes, but this is the only solution that guarantees performance and scalability. When we run industry servers, they demand high performance.

It has great software support because it has a wide range of tools and utility products in the database. It's relatively easy to use enterprise products, and we don't need to add packages from other third-party sources. They definitely have a good database.

Red Hat's built-in security features simplify risk reduction and maintain compliance because Linux is mostly open source. We're running most of the production servers in this operating system, so we don't require a third-party solution because RHEL has a great range of security products with an inbuilt firewall. The inbuilt firewall is highly dependable and we can customize rules for outbound and inbound traffic, and specific accesses can be quickly returned in the script files. It has a great command line.

Red Hat allows us to build with confidence and ensure availability across physical, virtual, and cloud infrastructures. It already has a reliable operating system. Most companies rely on it for deployment on cloud and on-premise. With cloud, they prefer Red Hat because of the high-performance computing cluster.

It has great support for VMs and unlimited VM support. It's being deployed in our data centers and other large environments. It allows us to streamline the management of our infrastructure and makes it possible for more than one hundred servers and VMs to run, and it's up to date.

Red Hat Linux enables us to achieve security standards certification.

What needs improvement?

The graphical user interface should be more user-friendly. It's a concern because the command line is perfectly fine.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's definitely scalable because we're deploying it in our VMs.

How are customer service and support?

Technical support is satisfactory. There are forums that are also useful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CentOS. It's a different setup than Red Hat. CentOS is also a Linux-based distribution. CentOS is open-source, so we don't need to pay for it. Compared to CentOS, Red Hat has advanced features but the cost is still high, so it's problematic for medium-level customers.

We switched to Red Hat because the service providers like high-performance computing. We mostly have high-performance computing deployed in our data center. We needed Enterprise Linux as a minimum requirement. Red Hat Enterprise Linux supports high-performance computing solutions, and packages have to be installed from their repositories. That's a must for any IT enterprise organization now.

CentOS is an open-source solution and provides 70% of the features that Red Hat provides. We pay Red Hat for the repository and application support.

It has a great set of dependable packages, software, and a collection of utilities embedded in that operating system. We don't need to get apps from the repositories. There aren't a lot of errors in the Red Hat operating system, which makes it useful for our system administrator.

How was the initial setup?

The initial setup is very easy. It took about four or five hours.

The solution requires maintenance and constant updates.

What about the implementation team?

Implementation was done in-house by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are a bit higher for Red Hat Enterprise because we're able to get 70% of its features with the CentOS version. For the 30% of features that Red Hat provides, I think they need to reduce the licensing fee.

What other advice do I have?

I would rate this solution as nine out of ten.

My advice is if you're actually testing, you don't need to go with this solution. If you're an advanced Linux user or server administrator, you will definitely require Red Hat because many of the latest solutions require dependency-based repositories. It will be very easy if you're active with this operating system.

This has a set of repositories built into the database. We don't need to go anywhere to set up all of the databases and repositories. Everything is embedded into the solution.

If you're looking for HPC and NVIDIA clusters, most of the supercomputers need to have the solution, so it's better to have it equipped with that.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sherwin Lee - PeerSpot reviewer
Senior System Engineer at a tech services company with 1-10 employees
Real User
Nov 15, 2022
This solution helps us achieve security standard certifications and centralize development
Pros and Cons
  • "Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc."
  • "I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation."

What is our primary use case?

I use Red Hat to run applications like Apache, MySQL databases, etc. It is suitable for data storage and firewall. I can also measure performance with the SAR tools and do all I need with the Linux stack. I run several server farms, community applications, and more. Multiple teams use it. We have a hybrid setup, but we try to keep the use cases separate for each, so they're not transiting that much.

How has it helped my organization?

RHEL has made it easier to create, view, and update pools. We spin up a new one when necessary. We can quickly bring one down and move the traffic over, and it's a lot simpler to keep, update, and manage our application.

The solution has helped us achieve security standard certifications. Having the reporting on Ansible and other management components helps. We have a dashboard we can use and a blueprint to assist with the container. RHEL's toolkit helps us see which versions are running, so we can keep it lightweight. Also, having a newer base image ensures we have a standard. We always get what we're expecting. 

It helps us centralize development and move DevOps forward. They have a lot of support from multiple providers. I like having that standard. It makes it more straightforward for our developers to do troubleshooting here and there. The pipeline and support from the Red Hat team made a difference.

What is most valuable?

Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc.  

Red Hat excels at built-in security. There are lots of new security features in terms of profiles, email, using satellite, and disabling root login. They've got modules and built-in Ansible features. You can customize how it remediates, and Ansible will tell you what's out of compliance as you add rules.

Their container platforms are among the easiest to manage. Once you're done pre-testing, it is easy to migrate after you deploy in a sandbox. They have their inbox IDE and the like. 

I also think it's great that you can use one payment management system if it works correctly. You can see your overall footprint from both sides together on one screen.

What needs improvement?

I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation.

For how long have I used the solution?

I have been using RHEL for 10 to 15 years.

What do I think about the stability of the solution?

RHEL is one of the more stable Linux platforms. 

What do I think about the scalability of the solution?

RHEL is pretty scalable and easily rentable.

How are customer service and support?

I rate RHEL support a nine out of ten. We can do captures to easily show them the issues we're having, and their response times are above average.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had some smaller setups with this where we had some room for development, but now we're trying to standardize everything using smaller footprints, and not having to manage more workspace stuff. Now we're pretty much in RHEL and working on that.

How was the initial setup?

RHEL was already there when I joined the organization, so I inherited it. In terms of maintenance, we try to keep it up to date. 

What's my experience with pricing, setup cost, and licensing?

RHEL's price seems to be consistently changing, depending on what you're after. We might need a more extended license to lock in a price if it keeps changing. It would be nicer if it stayed steady within a specific range, but it's negotiable. We try to negotiate, and maybe a more extended contract would be better. 

When comparing to other solutions, you must consider the reporting and security features. It's an expense that we need to pay in terms of compliance. When you talk with your partner companies or potential customers, they need to know that we're on the ball and keeping up.

Which other solutions did I evaluate?

We have considered other solutions, but we see the added value from Red Hat, and there are many more features, so we must have support. I'd say we didn't do too much evaluation. We liked Red Hat from the get-go because they've got backing from IBM now. Also, they have started their own server- or container-oriented stuff. It helps to consider if we'll ever work with just Red Hat on AWS, given the ease of spinning things up.

What other advice do I have?

I rate Red Hat Enterprise Linux a nine out of ten overall. I don't think RHEL is exactly perfect, but it's a trusted, easy and well-supported solution. They are constantly improving and trying to make it easier. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.