We are internet service providers in Bangladesh and resellers of this product to our customers to manage their network infrastructure.
Assistant Manager at Cosmopolitan Communications Limited
Provides us with good security
Pros and Cons
- "The security features are better than many other solutions offer."
- "I think this solution is more secure than others because it's not open source."
- "Could include additional security fefatures."
- "Although the security features are good, I'd like to see more added in the security sphere."
What is our primary use case?
What is most valuable?
I think this solution is more secure than others because it's not open source. Red Hat will ensure the details when you purchase the package. Having a certification will offer value.
We've found that there is a huge demand for it.
What needs improvement?
Although the security features are good, I'd like to see more added in the security sphere.
For how long have I used the solution?
I've been using this solution for just three months and still not completely familiar with it.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
September 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,582 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
The documentation is sufficient for my needs.
How was the initial setup?
The initial setup is easy, it takes around 10-15 minutes.
What other advice do I have?
I rate this solution eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Solutions Architect at AppsPro
Easy to use operating system with good compatibility and flexibility
Pros and Cons
- "User friendly with good compatibility."
- "We chose to go with this solution because it's easier to use than other operating systems, provides illustration ability and better permissions, and has good compatibility, making it a more flexible product."
- "Security could be increased."
- "Most of the complaints people have about this solution revolve around security."
What is our primary use case?
We use this solution for different projects. It's great as a realistic training platform and we've also used it for humanoid robots. We are platinum partners of Red Hat and I'm a digital solutions architect.
What is most valuable?
We chose to go with this solution because it's easier to use than other operating systems. It provides illustration ability and better permissions. It has good compatibility which is an issue I have with other operating systems. I find it to be a more flexible product.
What needs improvement?
Most of the complaints people have about this solution revolve around security. It's not easy to increase that.
For how long have I used the solution?
I've used this solution for almost a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We use the online community for our support and it's great. I can find the answers to all my questions there.
Which solution did I use previously and why did I switch?
I previously used CentOS, which is related to Red Hat. It was our client who decided to switch to Red Hat. I've also used Ubuntu which is an open-source solution with low security and therefore not suitable for enterprise-size organizations.
How was the initial setup?
The initial setup was straightforward because I'd already had some experience with Linux. Even without experience implementation is relatively easy. Deployment time depends on the project and usually takes longer with android applications because the deployment is not one process. We usually deploy on cloud, sometimes private and sometimes public.
What's my experience with pricing, setup cost, and licensing?
I think the licensing costs are reasonable.
What other advice do I have?
I recommend RHEL because although there's not much difference between it and CentOS, it does provide full support. If you have any issues you know where to turn and they can be solved.
I rate RHEL nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
September 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,582 professionals have used our research since 2012.
Director at a government with 1,001-5,000 employees
Enables us to deploy current applications and emerging workloads across all virtualized hybrid cloud and multi-cloud environments
Pros and Cons
- "The best system I've ever used is Red Hat, in terms of its ability and consistency of the operating system. Other than that, the vast majority of applications that I had, you can deploy Red Hat with the support of the vast majority of applications. We don't have many issues with the OS, the support is very good."
- "I'm not sure how the support is being changed in terms of needing to pay for it. That's an area that can be improved. They should offer support without charging users for it."
- "Being an advocate of open source technologies I always wished that Red Hat subscription/support should be offered free of cost."
What is our primary use case?
We use RHEL for database servers, a few of them run Oracle servers, and we are also using it for some of the network and infrastructure services.
How has it helped my organization?
The best operating system I've ever used is Red Hat, in terms of its ability and consistency of the operating system. Other than that, the vast majority of applications that I had, I could deploy those on Red Hat without much effort as it supported a vast majority of applications. I never faced any major issues with the OS, the support is also very good.
What is most valuable?
The most valuable features are:
- The stability and reliability of the OS itself
- Being open-source and leading the open-source market trends/ technologies
- The wide variety of applications we can deploy on Red Hat
- Their support
I am a big fan of the OS and the user experience. They're very good. The OS is very stable and very good in performance as well.
RHEL enables us to deploy current applications and emerging workloads across all virtualized hybrid cloud and multi-cloud environments. It is one of the most stable OS that are available.
We use RHEL to run multiple versions of the same applications and databases on a specific operating system. We have several deployments of database and a few of them are running on a bit older versions of Red Hat and some of them are running on newer versions. We are running different versions on different platforms. The management aspect is also very good, especially when we need updates on the different packages from the RH support network, management is easy.
We also use the tracing and monitoring tools to monitor OS as well as applications running on RHEL platform. The OpenShift is also a big plus through which you can manage and deploy enterprise-ready containerized workloads.
What needs improvement?
Being an advocate of open source technologies I always wished that Red Hat subscription/ support should be offered free of cost. Having said that, I understand the economics involved in running large enterprise like Red Hat; support cost is one area that can be improved. They should offer it at reduced prices.
For how long have I used the solution?
I have been using RHEL since the start of my technical career, which was around the mid of 2003. So it's been almost 18+ years. I started using RH when it was version 7.
What do I think about the stability of the solution?
Stability has always been a plus for RHEL.
What do I think about the scalability of the solution?
Scalability is excellent. With the introduction of hybrid and multi-cloud support, one can scale up as well as scale out his workloads pretty easily. We usually scale up our traditional workloads when we need more resources i.e., during peak seasons.
Four people in my team are responsible for deployment and support of Linux based workloads.
We have around 300 virtual machines (VMs) and roughly 20% of them are running on Linux environment.
How are customer service and support?
Whenever I open a case, I believe the support team will be able to solve my problem. They are very good at it. The documentation RHEL provides is also very good. Almost all the time, I get a solution to my problem. :)
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are using other flavors of Linux OSes, that include Oracle Enterprise Linux (OEL) and CentOS, both of which are binary compatible with RHEL. We are also using a couple of other Linux flavors like Ubuntu and OpenSUSE.
How was the initial setup?
RHEL provides features that help speed our deployment. Installing on a physical server takes more time than installing it onto a virtual machine (VM).
Because of absence of local support in our part of the region, we did find some difficulties in the initial deployments with hardware vendors/ partners when we started in 2003. The local partners didn't have much knowledge of Linux environments at that time, and the support for hardware was also a bit tricky. The deployment took a couple of days until we got support from the hardware manufacturer.
Nowadays, it's very good. I managed to get good support from the hardware vendors after that incident.
We have our own deployment plans for the operating systems that include some baseline configurations and security checklists.
What about the implementation team?
We usually deploy in-house as we have a trained team. Occasionally, little help is sought from the vendor teams, some of them have skilled professionals.
What was our ROI?
RHEL offers an efficient, cost-effective and reliable OS environment for enterprise-level environments. Similarly cost of running operations and the scalability factors make RHEL a good choice for providing a better ROI. The feature set it offers, support for a variety of applications, ease of deployment, and an excellent level of support all result in a good ROI.
What's my experience with pricing, setup cost, and licensing?
I believe for an enterprise-level operating system and the feature set RHEL offers, it's like any other enterprise platform cost. The introduction of OpenShift is also a big plus in terms of deployment and management of container based workloads. Red Hat as mentioned earlier can improve a bit on support/ subscription costs.
Which other solutions did I evaluate?
We had been using a couple of Red Hat variants for some scientific experiments that included Scientific Linux CERN (SLC) and Scientific Linux (SL), which were a confidence booster for choosing and deploying RHEL for production workloads.
What other advice do I have?
Since I started with version RH 7, I believe the GUI is quite close to any other GUI operating system. There have always been a variety of tools and features that attract a non-Linux user. As already mentioned, RHEL has been a pioneer in open-source technologies; it continued to evolve with changing market needs, that has been a big success for them.
I would definitely advise choosing RHEL if you need stability, scalability, and reliability of the OS platform. I would be a big advocate for the use of Red Hat to any new person who wants to deploy his production workloads, on-prem or on cloud on a Linux environment.
I would rate it a nine out of ten. It's near perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a financial services firm with 10,001+ employees
Useful Red Hat Satellite deployments, integrates well, and very stable
Pros and Cons
- "We find the Red Hat Satellite deployments very useful. It integrates well with other solutions."
- "It could be a bit more user-friendly. It could also be cheaper."
What is our primary use case?
We are using it for application services.
What is most valuable?
We find the Red Hat Satellite deployments very useful. It integrates well with other solutions.
What needs improvement?
It could be a bit more user-friendly. It could also be cheaper.
What do I think about the stability of the solution?
It is very stable. It is more stable than Windows Server.
What do I think about the scalability of the solution?
It is scalable. The number of users would be in thousands. They include IT teams and end-users who obviously don't even know that they're using it.
How are customer service and technical support?
I don't call them directly, but their technical support is good.
How was the initial setup?
It was straightforward. Our deployments are automated. To deploy a build internally, it only takes half an hour, but that's usually in automation. It would probably take a couple of months to put the infrastructure in place to be able to deploy it.
What's my experience with pricing, setup cost, and licensing?
We have a site license on a yearly basis. Generally, we're okay with its price, but everything could be cheaper.
What other advice do I have?
I would recommend this solution to others. I would advise others to do their research before deploying it and make sure that they are up to speed with the OS and what it can do. It is fairly easy to use as long as you know what you're doing.
I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Engineer at a financial services firm with 1,001-5,000 employees
A Linux distribution solution with good customer support
Pros and Cons
- "Customer support is valuable."
- "Of all those Linux systems, I think RHEL is much better, but I find Ubuntu much easier to use than RHEL."
- "Their pricing and documentation can be improved."
- "RHEL is expensive. The servers or cloud images are quite expensive."
What is our primary use case?
We deploy front-end and back-end software applications on RHEL, and it's our app server. Most of our app servers and our production servers are on RHEL. They're running on RHEL, and that's why they are profiting from it. I2C is the issuer in the processing payment industry. Basically, we do the issuer processing for credit cards, and all the bank magic that happens when you swipe a credit card is handled by us. We're also using RHEL servers for processing debit card payments.
What is most valuable?
Customer support is valuable. Because most of the Linux distros are open source, most of them don't have customer support. RHEL isn't open source, and that's why I prefer it more than other distros.
What needs improvement?
Their pricing and documentation can be improved. They need to have developer variance that's more developer-friendly and less costly. They have a free developer version, but that's very limited in terms of features from RHEL. They also need to build their own open source community.
For how long have I used the solution?
I've been using RHEL for about four months.
What do I think about the stability of the solution?
RHEL is very stable. Unlike Kali-Linux or Solaris, RHEL solutions are very stable. We have licensed projects, and they must be stable to provide all customers with instructions. They're stable, compared to other Linux options too.
What do I think about the scalability of the solution?
It's very scalable. When you're using the right machine and the right settings or right parameters, it's highly scalable
How are customer service and support?
Technical support from their customer service team is very good. They give responses unlike other Linux distros, and I think RHEL has better customer support.
Which solution did I use previously and why did I switch?
My current company was using Solaris before. I was using Core Linux for three to four years. From Ubuntu, I shifted to RHEL and Solaris because I changed companies and jobs. We are using RHEL and Solaris in my current job, and I had to shift to these operating systems.
I have used the Ubuntu Linux base, I have used Kali-Linux and Debian. Of all those Linux systems, I think RHEL is much better, but I find Ubuntu much easier to use than RHEL.
Ubuntu is Debian-based, and Red Hat is, I think VM based. Another difference is open source systems have less support. Still, the community of Ubuntu is very strong and answers your query very promptly. But Red Hat is a certified, licensed product, and customer support from them is very good.
What's my experience with pricing, setup cost, and licensing?
RHEL is expensive. The servers or cloud images are quite expensive. But I guess the client groups they target can afford that kind of a license. If you're a small business owner or a student and want to shift to RHEL, you must spend a lot of dollars. The developer version of RHEL has minimal functionality, but it's given away for free.
What other advice do I have?
I would tell potential customers that they should go for the latest releases. If they want to buy it, they should get a developer account from RHEL first and use that dev account before buying it. They might have some hands-on experience before spending too much money on Red Hat.
On a scale from one to ten, I would give Red Hat Enterprise Linux (RHEL) an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An excellent and inexpensive solution with great security, stability, and performance
Pros and Cons
- "Its security is the most valuable. It is very stable and has many features. It also has good performance. Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers."
- "It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly."
What is our primary use case?
I use it for running RAID servers, Database clusters, and a lot of other open-source tools. I have also used it as a firewall.
We have on-premises dedicated servers located in some data centers. We also have cloud servers on the public cloud. I am currently using the latest version, and I have also worked on previous versions as well as Template.
What is most valuable?
Its security is the most valuable. It is very stable and has many features. It also has good performance.
Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers.
What needs improvement?
It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly.
For how long have I used the solution?
I have been working on Linux for the past ten years.
What do I think about the stability of the solution?
Based on my experience, it has been stable. I did not experience any issues.
What do I think about the scalability of the solution?
It is scalable. I scaled it in a way that I put a load balancer and a few servers running behind that. When working with clients, we scale or expand usage based on the need.
I used to work on and manage a website, which was just like YouTube. Around 1,000 users used to use the site, which was definitely putting a load on this server. There were around 30 servers managing the traffic. I could manage 1,000 simultaneous users.
How are customer service and technical support?
I have never used their support. I just do some research to resolve an issue.
Which solution did I use previously and why did I switch?
I have also used Ubuntu and CentOS in different companies and for different clients. The utilization of packages, commands, and configuration files are different in Ubuntu. For example, if you want to restart a service, the commands are different in these solutions. They also have different firewalls. Red Hat uses firewalld and Ubuntu uses ufw.
How was the initial setup?
The deployment is actually okay. It is not too easy and not too complex. It is easy for experienced people, but if you don't have the experience, it can be a little hard.
The deployment duration depends on the type of deployment that we are doing. It could take from a day to a week or two weeks. We can also use Jenkins for auto-deployment.
What about the implementation team?
I worked with a Cloud hosting and deployment company that provided different Cloud services to their clients. They had servers based on Red Hat. It does require regular maintenance. We had a team of ten people.
What's my experience with pricing, setup cost, and licensing?
Red Hat Linux is inexpensive. Linux solutions are generally inexpensive.
What other advice do I have?
I would definitely recommend this solution. It is my most preferred solution. I like using terminals, and with Red Hat, I get to work on terminals and shell commands. It has good security.
I would rate Red Hat Linux (RHEL) an eight out of ten. I find it excellent, but no system can be 100% perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Growth Incubation Leader, Poland and Baltics at IBM
Open architecture allows for accelerated growth while secure repositories guarantee stability
Pros and Cons
- "Open architecture allows for accelerated growth while secure repositories guarantee stability."
- "Workstations: More applications for graphics."
- "Servers: More applications for monitoring (e.g., nmon)."
What is our primary use case?
Business: workstation and server.
How has it helped my organization?
Open architecture allows for accelerated growth while secure repositories guarantee stability.
What is most valuable?
- Multipath
- Yum
- LVM
- Selinux
What needs improvement?
Workstations: More applications for graphics.
Servers: More applications for monitoring (e.g., nmon).
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a security firm with 10,001+ employees
GUI for network adapters, and built-in tools such as Mozilla browser, are key for us
Pros and Cons
- "The GUI for network adapters and built-in tools provided by RHEL, such as the Mozilla browser, have been valuable. Since they come built-in, it saves the time of having to install them, and you have everything necessary with the installation itself."
- "Until now, RHEL has been the most stable OS I have ever seen. Nothing seems to break, with frequent updates. I have been running it 24/7 for the past 18 months and it runs flawlessly."
- "Until now, RHEL has been the most stable OS I have ever seen."
- "I really think that the upgrade policies between the major versions, like from from RHEL 5 to RHEL 6, should be much easier, similar to what is in place for upgrading from RHEL 6 to RHEL 6.8."
What is most valuable?
The GUI for network adapters and built-in tools provided by RHEL, such as the Mozilla browser, have been valuable. Since they come built-in, it saves the time of having to install them, and you have everything necessary with the installation itself.
There are several tools which Red Hat provides as add-ons such as ReaR (Relax and Recover) which can be used for disaster recovery.
What needs improvement?
Improvements are necessary to stay in the market and face the competition. I really think that the upgrade policies between the major versions, like from from RHEL 5 to RHEL 6, should be much easier, similar to what is in place for upgrading from RHEL 6 to RHEL 6.8.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Until now, RHEL has been the most stable OS I have ever seen. Nothing seems to break, with frequent updates. I have been running it 24/7 for the past 18 months and it runs flawlessly.
What do I think about the scalability of the solution?
No issues so far. You can always scale the hard disk as much as you want, add NFS, CIFS disks and still the enterprise solution would run seamlessly.
How are customer service and technical support?
I would rate technical support at eight out of ten. Though they have some excellent engineers available, the case mostly goes through level-3 support staff and then it moves forward. This can sometimes be a time consuming process and lethal for a company.
Which solution did I use previously and why did I switch?
No, we did not use a previous solution. We knew about Red Hat from our inception. It was a pretty well-known enterprise platform.
How was the initial setup?
The setup of RHEL is straightforward, there is nothing complex about it. Everything is well documented on their website.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit on the expensive side, mainly because of the support they provide. However, it is quite affordable if you are an organization. If, as a small company or individual, this is an expensive option, I would recommend CentOS, which is an exact replica of RHEL, minus the customer support.
What other advice do I have?
I have worked on a few Linux platforms, but Red Hat is a different experience. Due to its stability, it makes an excellent choice. It’s so-called invincible security makes sure that your data remains safe. The excellent customer service support agents are ready to get your problem resolved almost within an hour of opening a case (as long as you have the premium license for your servers). Taking all this into consideration, I would say this solution is a nine out of 10.
I have been working on Red-hat for two years and I must say I enjoy working with it. No day is like another, since there will always be something which will enhance your learning curve.
I would say if you are managing high-end servers running complex programs, Red Hat would never do you wrong. It has a lot of built-in tools if you choose the maximalist installation. If you are running a low-end server, you can even go with the minimalist installation which would only cramp a few megabytes of your processor power.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Engineer at a tech services company with 11-50 employees
Provides a stable version of Linux with enterprise support
Pros and Cons
- "Enterprise support is available for our customers."
- "Rarely were there stability issues, and we regularly had servers running for three years without reboot."
- "I only had to engage support once for an escalated issue and their support team tried to pass the blame onto our Hypervisor vendor, when it was indeed an issue with a Red Hat package."
How has it helped my organization?
The company that I worked for that employed RHEL was a PACS (Picture Archiving and Communication System - think of an image repository for x-ray, CAT scan, MRI, etc., that allowed radiologists to read the images and report on their findings). Our software was a FDA-certified medical "device," based on an open-source DICOM toolkit. We had a custom repository that served up our packages. We needed a stable, supported version of Linux since we would have to get FDA certification for each major version upgrade.
What is most valuable?
Enterprise support is available for our customers. Pre-RHEL, I used Red Hat desktop for personal PC.
What needs improvement?
Support.
What do I think about the stability of the solution?
Rarely were there stability issues. We regularly had servers running for three years without reboot.
What do I think about the scalability of the solution?
Yes, there were scalability issues, but I blame that more on my employer than on Red Hat.
How are customer service and technical support?
Support seemed to be great for day-to-day issues that our customers would experience (the customer would engage Red Hat support and escalate to me if there was no resolution). I only had to engage support once for an escalated issue and their support team tried to pass the blame onto our Hypervisor vendor, when it was indeed an issue with a Red Hat package.
Which solution did I use previously and why did I switch?
I have used lots of flavors of Linux going back to 1995. Enterprise support was the reason Red Hat was selected.
How was the initial setup?
Easy. Used Kickstart to automate installation and post install config.
What's my experience with pricing, setup cost, and licensing?
I was an engineer, never discussed pricing.
Which other solutions did I evaluate?
CentOS, Slack, Ubuntu, Arch, LFS.
What other advice do I have?
My advice: Kickstart is your friend.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
It's improved our company's system environments that run Oracle databases.
Pros and Cons
- "Red Hat has improved the mission critical environments running Oracle databases, while CentOS has improved our web environment and MySQL."
- "The licensing valor is too high and must be improved"
What is most valuable?
Red Hat is mission critical to our environment.
How has it helped my organization?
Red Hat has improved the mission critical environments running Oracle databases, while CentOS has improved our web environment and MySQL.
What needs improvement?
Oracle and SAP Environment and all HPC environments.
For how long have I used the solution?
10 years
What was my experience with deployment of the solution?
No issues
What do I think about the stability of the solution?
Very stable i don´t find any problem we have many environment using redhat since first version.
What do I think about the scalability of the solution?
Not encountered problem with scalability
How are customer service and technical support?
Customer Service:
The customer service is good and all problem was solved, i dont have any problem
Technical Support:Very good
Which solution did I use previously and why did I switch?
We have many kinds of the linux version on the all environment but to HPC environment we use Redhat but all another versions work very well
What about the implementation team?
I work with the two scenario
What's my experience with pricing, setup cost, and licensing?
The licensing valor is too high and must be improved
What other advice do I have?
Red Hat is similar to CentOS, except that CentOS doesn't offer to support certain solutions, such as Oracle.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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