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Yogesh Maloo - PeerSpot reviewer
DevOps Engineer at Hitachi Vanatra Corporation
Real User
Top 10
Helps with security and patching
Pros and Cons
  • "We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching."
  • "We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions."

What is our primary use case?

Our use case for Red Hat Enterprise Linux is for production applications. 

How has it helped my organization?

We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching.

What is most valuable?

The most valuable features are the subscriptions and upgrades. 

What needs improvement?

We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
852,780 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

We chose Red Hat Enterprise Linux because of its security. 

What other advice do I have?

We use Red Hat Enterprise Linux with AWS. We started our practice with AWS, and most customers use it instead of GCP or Azure. We use the product in a hybrid environment, mostly when shifting the containers or existing workloads from legacy systems. 

Most of the customers use Red Hat Enterprise Linux because it is the only approved OS. The tool's knowledge base is good but is limited to subscriptions. 

The upgrade migration is straightforward. For the initial projects, we used to execute CLI scripts. We plan to upgrade the system if everything works well in the lower environment. 

I have used the image builder feature. I rate the overall product a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2197443 - PeerSpot reviewer
Principal Server Engineer at a computer software company with 1,001-5,000 employees
Reseller
Top 20
Scales well, works very well for servers, and has responsive support
Pros and Cons
  • "It's more stable than the other operating systems."
  • "It would be very good if we can easily migrate from CentOS to Red Hat. We are about to move from CentOS to Red Hat. It would be great if they can give us a free version. Otherwise, we need to purchase licenses, which are quite expensive."

What is our primary use case?

We are running databases and applications on it. We are also using the Squid proxy server, NGINX, and Apache, so we are running multiple services on the servers.

We are using Red Hat Enterprise Linux eight and nine. We also use Red Hat Satellite and Red Hat Ansible Tower.

I've mostly worked with the telcos and banking sectors, and they mostly have on-prem setups. We do have a hybrid environment where we have multiple machines running on AWS. I am based in Saudi, where they are using another cloud called Din. They are running Red Hat Enterprise Linux on Din as well.

How has it helped my organization?

Their trainings should be free.

What is most valuable?

It's more stable than the other operating systems. That's why everyone is using the Red Hat Enterprise Linux platform instead of Windows on the server side.

They regularly send us updates regarding patches and security vulnerabilities. We patch our servers quarterly. Mostly, we do patching every three months. They always send us updates on our official email, so it's quite good.

What needs improvement?

It would be very good if we can easily migrate from CentOS to Red Hat. We are about to move from CentOS to Red Hat. It would be great if they can give us a free version. Otherwise, we need to purchase licenses, which are quite expensive.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux for five to six years. I have only been working with Red Hat Enterprise Linux over these years.

What do I think about the stability of the solution?

Its stability is quite good. I'd rate it a nine out of ten.

What do I think about the scalability of the solution?

I'd rate it a nine out of ten in terms of scalability. It's being used in the banking center, and they are running their applications and databases on it. 

We have LVM configurations, so according to the application, we can increase the disk size. The environment is quite good for my use.

How are customer service and support?

Their support is quite good, and they're responsive, but they first send us to the platform to check the issues. They don't provide direct support immediately. For a new engineer, it can be quite difficult. It would be good if they put us directly on the call in case of an emergency.

Some of the newer engineers require support in a quick manner. Those of us who have experience of six to seven years don't require the support, but in the beginning, we required support, and their support was quite good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The product selection depends on the company. Telco companies have the budget, and they are using licensed products, whereas small companies usually use the free versions of Linux. They go for Oracle Linux, CentOS, etc.

We are using CentOS and Ubuntu on some of the machines. The company wanted to go for a free product, but I told them that for any support in the future, we need a licensed product, and they are now migrating to Red Hat Enterprise Linux.

How was the initial setup?

It's best in terms of security features. We configure the templates and then we implement the CIS controls, security features, and complete patching of the server.

In terms of maintenance, Red Hat provides us with the details about the security vulnerabilities, and the engineer needs to implement all the security on the servers.

What about the implementation team?

We did it on our own.

What was our ROI?

We haven't seen an ROI.

What's my experience with pricing, setup cost, and licensing?

From a management point of view, it's quite good, but everyone is complaining that it's more expensive than the other operating systems.

What other advice do I have?

Overall, I'd rate Red Hat Enterprise Linux a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
852,780 professionals have used our research since 2012.
reviewer2197260 - PeerSpot reviewer
Manager, IT Operations at a retailer with 10,001+ employees
Real User
An easy-to-use product that saves money and resources
Pros and Cons
  • "The solution has good availability and is easy to use."
  • "The product should provide a portal to manage licenses."

What is our primary use case?

We use the product for application hosting, availability, and CI/CD pipelines.

What is most valuable?

The solution has good availability and is easy to use. It saves money and resources like support staff.

What needs improvement?

The product should provide a portal to manage licenses.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

The solution’s stability is fine.

What do I think about the scalability of the solution?

The product’s scalability is fine.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Neutral

What was our ROI?

We have seen an ROI on maintenance. As long as our servers run, our company makes money.

Which other solutions did I evaluate?

We evaluated SLES and Windows.

What other advice do I have?

We purchased the solution via a cloud provider. We use AWS, Google, and Azure. The resiliency of the product is the same as other products. 

The solution helped us reduce costs. We use SLES and Windows alongside Red Hat Enterprise Linux. Application support and vendor support for Red Hat Enterprise Linux are better than other products. 

Overall, I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principle consultant at Active Data Consulting Services Pty Ltd
Real User
Top 20
Absolutely rock solid performance, security, stability and reliability.

What is most valuable?

Absolutely rock solid performance, security, stability and reliability, essential features for a business that needs to mission critical applications in a 24 x 7 environment.

Plethora of useful tools and services that just make getting the job done a lot less time consuming.

How has it helped my organization?

RedHat Enterprise Linux has been running mission critical systems in my organization now for nearly 8 years, in a 24 x 7 environment.

During this time we have never, ever had any of our servers fail to function as needed.

Red Hat Linux has given us five nines (99.999%) uptime for years.

For how long have I used the solution?

I have been using Linux in various forms for 10+ years

What was my experience with deployment of the solution?

Mainly just the usual issues one will encounter whilst learning the platform, working out the best way to deploy and configure the servers, other than that though, the actual deployments were very straight-forward.

What do I think about the stability of the solution?

None, our RHEL servers have been rock solid.

What do I think about the scalability of the solution?

No, we have RHEL servers of varying capacities and workloads, so far it's taken everything we can throw at it.

How are customer service and technical support?

Customer Service:

The technical support subscription is absolutely worth while if you need to use RHEL in production, knowing you can get support if you need it is comforting.

Technical Support:

I've lodged a few support tickets over the years and always had prompt, informative responses, I would rate their support as being excellent.

Which solution did I use previously and why did I switch?

We were using an earlier version of HP UX running on PA-RISC architecture, however we became concerned about the cost of remaining on the PA-RISC HP UX platform and possible future issues at virtualization.

How was the initial setup?

When setting up any Linux environment, make sure you understand how the LVM works. Other than that it was all fairly straight-forward.

What about the implementation team?

It was implemented in-house.

What was our ROI?

The uptime and reliability are the main ROI's, the product is also very competitively priced RE: Licensing, so many thousands of dollars in licensing costs alone.

The ROI on 10 years of rock solid reliability is almost impossible to calculate.

What's my experience with pricing, setup cost, and licensing?

In Australia, you need to go through a channel partner, shop around and find a good partner that understands the licensing model well.

Which other solutions did I evaluate?

We evaluated HP UX 11.23, which we had been using before hand. However HP (at the time) had not delivered an x86 port of HP UX at the time when we were going to virtualization, so we needed an alternative to HP UX as we could not move into onto VMWare.

RHEL ticked all the boxes and was support by our technology provider.

What other advice do I have?

Well worth a look if you want supported enterprise Linux.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2298867 - PeerSpot reviewer
Sr. Manager at a financial services firm with 10,001+ employees
Real User
A stable and mature solution that offers cost efficiency
Pros and Cons
  • "The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with RHEL's maturity."
  • "We had issues migrating from the old to the new RHEL version in the virtual environment. It forced us to spin up a new virtual environment to have the new RHEL version."

What is our primary use case?

We use Red Hat Enterprise Linux to host website content. 

What is most valuable?

The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with Red Hat Enterprise Linux's maturity. 

What needs improvement?

We had issues migrating from the old to the new Red Hat Enterprise Linux version in the virtual environment. It forced us to spin up a new virtual environment to have the new Red Hat Enterprise Linux version. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over 15 years. 

How are customer service and support?

My experience with Red Hat's support team is positive. They are a lot better than our cloud CMS vendor. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Sun Microsystems and Unix on on-prem. 

What other advice do I have?

The product supports our hybrid cloud strategy well. 

We move workloads between different clouds and data sandboxes. 

Red Hat Enterprise Linux's knowledge base is quite extensive. It is free, which helps us to advocate the product. I would like it to continue and rate it positive. 

The Red Hat Enterprise Linux web console was helpful and offered visibility through dashboards. It helped us see what was going on with our system. 

I rate it a nine out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2295381 - PeerSpot reviewer
Sr. Systems Admin at a financial services firm with 10,001+ employees
Real User
Top 20
Hardware-independent, cost-efficient, and saves maintenance time
Pros and Cons
  • "It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems."

    What is our primary use case?

    We host our applications and database servers on Red Hat Enterprise Linux.

    We mostly have an on-premises setup. We also have Red Hat Enterprise Linux running on a virtual machine.

    How has it helped my organization?

    Compared to our previous Unix distro, it is pretty easy and less time-consuming to do patching and maintenance. It saves a lot of time during maintenance.

    What is most valuable?

    I started with Solaris 10, and then we migrated to Red Hat Enterprise Linux. Apart from local zones and a few other things, its features are similar to Solaris 10. It is getting our job done. It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems.

    It integrates closely with other products of Red Hat, such as Ansible, which makes it more efficient.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux since 2010.

    How are customer service and support?

    We are getting all the support that we need on a timely basis. In the case of any issue, we are getting all the support needed to bring the production back online. I would rate them a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were using Solaris 10. We moved to Red Hat Enterprise Linux because it is cost-efficient and hardware-independent.

    How was the initial setup?

    I am a part of the team that does the OS deployment. Its initial deployment is straightforward. We use automation for deployment. We have a kickstart to deploy the OS. Once we create that kickstart configuration file, the deployment is straightforward.

    In terms of our upgrade and migration plans to stay current, we upgrade it before the OS is end of life. It is pretty straightforward. We are pretty satisfied with Red Hat Enterprise Linux systems when it comes to provisioning and patching.

    What about the implementation team?

    We deployed it on our own. 

    What's my experience with pricing, setup cost, and licensing?

    It is cost-effective.

    Which other solutions did I evaluate?

    There were not many options available.

    What other advice do I have?

    Overall, I would rate Red Hat Enterprise Linux a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Javier Álvarez - PeerSpot reviewer
    System Administrator at a tech services company with 51-200 employees
    Real User
    The iptables command is helpful for setting firewall policies
    Pros and Cons
    • "The stability of Red Hat Enterprise Linux is most valuable. I have machines running and working for hours, weeks, and months. The servers don't go down. In Windows, too many services hang, but in Red Hat Enterprise Linux, the servers continue working for months. I have had to reboot the machine only two times in years. The system keeps on working. So, stability is the best feature."
    • "We have had issues with the identification of new volumes when you add new disks or storage."

    What is our primary use case?

    Its use cases include general system management, setting up service with the web server, setting up a virtual, private wall with OpenVPN and FTP servers, etc. I have been working with all the aspects of the system in general.

    How has it helped my organization?

    The stability and the number of users that can access the servers are some of the valuable features. 

    What is most valuable?

    The stability of Red Hat Enterprise Linux is most valuable. I have machines running and working for hours, weeks, and months. The servers don't go down. In Windows, too many services hang, but in Red Hat Enterprise Linux, the servers continue working for months. I have had to reboot the machine only two times in years. The system keeps on working. So, stability is the best feature. 

    Red Hat Enterprise Linux is very secure. There hasn't been any successful attack from hackers in years. It's one of the best features. The iptables command is helpful for setting your firewall policies. Only the machines that have the permissions can access the box.

    What needs improvement?

    We have had issues with the identification of new volumes when you add new disks or storage. You need the remove the machine, which can cause problems when you have high availability. If they can resolve the problem of detection of new volumes, it would be good for system administrators.

    For how long have I used the solution?

    I've been using Red Hat Enterprise Linux since version 6.

    What do I think about the stability of the solution?

    It's very stable.

    How are customer service and support?

    I don't have direct contact with their support, but I know that their support is good because I know people who work directly with their technical support.

    Which solution did I use previously and why did I switch?

    I've worked with Ubuntu, Debian, SUSE, and other companies. In the past, Debian was the better operating system for servers and Red Hat Enterprise Linux was the better system for desktops, but nowadays, Red Hat Enterprise Linux, CentOS, and Oracle Linux are the better system for servers in my opinion, and Ubuntu is better for desktops.

    This operating system is used by our clients. We don't have it in our organization. We use Windows. I'm not the one who decides about this. My director is the person who take decisions, but I prefer Linux. I like Red Hat Enterprise Linux in servers because there is support, stability, and more users that can access the service. However, in our organization, we use Microsoft Windows because they are partners. 

    How was the initial setup?

    Most of our clients are institutions or public organizations. They have their own infrastructure for security reasons. Having a cloud environment has its own advantages and having your own infrastructure has its advantages. I prefer having my own infrastructure. When you have your own infrastructure, you have more control over all the processes and data of your organization, but I understand that having a cloud setup has advantages because you can manage and automate several systems or processes in the organization.

    It's easy to install Red Hat Enterprise Linux. It's not difficult to install. You have the typical steps of the installation of any Linux-based operating system. Anyone can install this operating system. If you want to install servers such as an Apache server or a web application server, you need certain skills, but the installation of the operating system is easy.

    What's my experience with pricing, setup cost, and licensing?

    I don't know about the pricing because I am not responsible for taking decisions about products used in the enterprise. Our clients use this product, and we use this product with the clients. In my home office, I use a free operating system. There is no support, but I can use it to practice. Our clients need support because it's used in the production environment. I don't know the price of the product, but I understand that with the support that Red Hat offers, compared to other operating systems, Red Hat Enterprise Linux is cheap.

    What other advice do I have?

    It's easy to install and secure. You can customize it and manage various aspects. It's a good operating system for servers with security. It can run on machines without a powerful CPU or a lot of memory. It's stable.

    Overall, I'd rate Red Hat Enterprise Linux a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1453941 - PeerSpot reviewer
    Virtualization and Cloud Solutions Architect at a university with 10,001+ employees
    Real User
    Gives us good performance and ensures availability across different infrastructures
    Pros and Cons
    • "Because most databases run on Linux, that's what makes this solution so important. If you install a Unix system and want to use a database, you won't have to say, 'I can't find any database to run on this.'"
    • "I agree that, when first downloading it, it makes sense that I have to provide my information. But when I want to update, it shouldn't be necessary. Sometimes, I'm just doing a proof of concept and once I'm finished, the server is gone... If Red Hat would remove that requirement, that would be great."

    What is our primary use case?

    I use Red Hat Enterprise Linux for deploying servers to install Oracle Databases.

    How has it helped my organization?

    The performance that we get is very satisfactory. Usually, when you compare the results against previous databases that were run, you realize, "Oh, this is really good." But the performance depends on the hardware you put it on. If you put it on a very powerful server, the performance will be better. If you put Linux on a server that is not powerful, the performance will not be there.

    What is most valuable?

    All of its features are valuable. It's very good when it comes to building with a sense of assurance and for ensuring availability across different infrastructures.

    Because most databases run on Linux, that's what makes this solution so important. If you install a Unix system and want to use a database, you won't have trouble finding a database to run on it. But if you are using Windows, other than using a Microsoft database, you're likely going to have problems. For example, if you want to run Oracle Database on Windows, it could be problematic. Linux, on the other hand, is wide open. People use it for development and that's why we have chosen to use it.

    Also, it's great to have IP tables for firewalls in open source. That's the way things are supposed to be going. When you create a file system they ask you if you would like to encrypt the data, and that's great for securing things. 

    What needs improvement?

    If you download Oracle Linux, it is very easy. And when it comes to updating Oracle Linux, it does not require subscribing to the repo to do the update. When you install Oracle Linux, the repo directory contains all the files needed to run a DNS or VM update. Whereas with Red Hat, if you download the ISO and do the installation, once you finish, they force you to subscribe to their environment to do VM updates.

    I understand that Red Hat would like statistics on how many people are implementing certain kinds of servers, so they force them to create an account. I agree that, when first downloading it, it makes sense that I have to provide my information. But when I want to update, it shouldn't be necessary.

    Sometimes, I'm just doing a proof of concept and once I'm finished, the server is gone. In that situation, Oracle Linux doesn't ask me to subscribe for that server, because they don't need to know. The server may only be there for a second and, once I finish, I delete it. If Red Hat would remove that requirement, that would be great. If I want to download the OS, I understand that they need to know who I am, but they don't need to know that information when I'm building a server, unless it is a production server. If it's not a production server, they shouldn't force people to register.

    Also, it can be difficult to find the RPMs I'm looking for. For example, if you want to recognize a Windows file system in Red Hat, you have to download a package outside of Red Hat. I searched on Google and found the RPM, but I struggled to find it. Once I put it in, everything worked fine. When Red Hat doesn't have something, and others develop it as open source, they should include that RPM in Red Hat's repo so it's not a struggle to find it.

    For how long have I used the solution?

    I have been using Red Hat products for more than 20 years.

    What do I think about the stability of the solution?

    The product is very good. Very mature.

    What do I think about the scalability of the solution?

    We intend to increase our use of Red Hat Enterprise Linux. We are using it more for new stuff.

    How are customer service and support?

    I barely call Red Hat when I run into problems. I Google them and find out the solution and move forward. You can find fixes for most of the issues online.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I also use Oracle Linux which is the same as Red Hat Enterprise Linux. Everywhere that I deploy Oracle Linux, if I deploy Red Hat it works fine.

    How was the initial setup?

    I was involved in the initial testing. We tested it until we could make it work fine and then we provided documentation for the people who would put it into production. But we only did the testing. We work on how it is deployed and document any problems we run into and how to fix them.

    The ease or difficulty of the setup will depend on a number of things. 

    What other advice do I have?

    The solution is self-explanatory. Most applications run on Red Hat Linux and related products.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.