Qualys Exposure Management Reviews

We use Qualys VMDR to scan our public websites and products, anywhere that is publicly available. We deploy it through Qualys's cloud scanner.

Qualys VMDR provides us with a quick response to threat findings through regular scheduled scanning, which improves our security operations. It also offers an impressive knowledge base for quick research results and coverage of all vulnerabilities.

The knowledge base is the most impressive feature because it provides quick research results and coverage of all vulnerabilities. Additionally, the real-time threat detection feature provides quick responses to threat findings.

Qualys VMDR should improve authenticated scanning capabilities. It currently only allows basic authorization tokens and preset parameters. In contrast, Burp's in-built browser works more like a proxy, which makes security testing easier and more accurate. Pricing is also an issue; it's high enough to deter mid-sized to small companies. Moreover, the technical support is slow and tends to just reference documentation rather than providing real technical assistance.

I have been using it personally for five years, while my company has been using it for three years.

The technical support is slow to respond. Most likely, they just provide reference links for documentation instead of offering in-depth technical guidance. This level of support doesn't compare well to others like Cisco, Juniper, or Avaya, which offer more hands-on assistance.

This goes beyond my scope of responsibilities and is managed by my superior.

The pricing for Qualys products is too high, and the licensing model involves paying for the whole bundle, which may not be affordable for mid-sized to small companies.

We are currently looking for alternatives to Qualys by researching competitor products on the market.

For midsize to small-size companies, Qualys might not be the best choice if you don't have enough funding for security due to its high pricing. Qualys VMDR is still recommended for comprehensive vulnerability management but be prepared for slow technical support.

I'd rate the solution nine out of ten.

Our primary use case of the product is comprehensive vulnerability management and asset inventory across a hybrid environment consisting of both cloud and on-premises deployments. We manage approximately 45,000 endpoints spread across multiple geographical locations.

The platform's most valuable features include its robust vulnerability detection capabilities and automated remediation workflows. These features not only help us identify vulnerabilities promptly but also enable us to prioritize and remediate them efficiently.

While Qualys VMDR is comprehensive, improvements in asset management functionality would be beneficial. Additionally, reducing dependency on multiple agents for data collection across different endpoints could simplify management and resource utilization.

In the next release, enhancements in reporting and analytics would be appreciated. Advanced analytics capabilities for trend analysis and predictive insights could further empower proactive decision-making in cybersecurity management.

I have been using Qualys VMDR for approximately two years now.

The product is stable. I rate the stability a seven. 

I rate the product scalability an eight. 

The technical support services are good. 

Positive

The initial setup was relatively straightforward. They provided comprehensive documentation and support during deployment, which helped streamline the process. 

I would rate the process a seven or eight. 

We implemented the product with the help of in-house resources and support from Qualys.

We evaluated other options such as Tenable and Rapid7.

I rate Qualys VMDR a nine out of ten. 

I primarily use Qualys VMDR for daily scans, onboarding assets, scanning, reporting, and managing the entire vulnerability management process, including test management.

VMDR has significantly improved our organization by simplifying asset discovery and management. We can easily identify and categorize assets, ensuring comprehensive scanning and reporting.

Qualys Patch Management is excellent for keeping our critical servers and third-party applications updated efficiently.

One area of the product that could be improved is the management of vulnerabilities detected on disabled applications. We currently face challenges with unnecessary alerts for Microsoft Defender, which we do not use. Additionally, enhancing the alerts for agent communication failures would be beneficial.

I have been using Qualys VMDR for approximately three years.

The product has been very reliable in our day-to-day operations.

I would rate the product scalability a ten. It easily scales with our organization's growth, allowing us to add new assets and expand our coverage seamlessly. We are considering expanding our deployment to include 500 assets next year.

The initial setup was straightforward, taking less than a week to configure and generate reports. The deployment process was smooth, and we were able to integrate it effectively into our hybrid environment.

Within three months of deployment, we began seeing improvements in vulnerability management. This helped us significantly reduce vulnerabilities and streamline our patch management processes, providing a notable return on investment.

The solution is reasonably priced for the value it provides. Our contract renewal was approximately 2.5 million ZAR for three years, including managed services.

Before selecting Qualys VMDR, we evaluated other options but ultimately chose Qualys due to its comprehensive features and effective proof of concept.

We integrate Qualys VMDR with our infrastructure, conducting weekly scans and generating reports based on the findings. This provides daily views of vulnerabilities, and we use Qualys' patch management to deploy patches promptly, starting with the most severe vulnerabilities, thus reducing our threat exposure. Conducting a thorough proof of concept is essential to evaluate its effectiveness in your environment and to see how it integrates with your existing systems and handles your specific security needs.

I rate it a ten out of ten. 

Our use cases are primarily on-premises vulnerability management and remediation, external attack surface management and vulnerability scanning.

The benefits I've seen are twofold. The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities. We can also automate the remediation process. The other big benefit is executive reporting because it's very easy to produce trends over time to report on risk.

The most valuable features are vulnerability detection, patching capabilities, and remediation. Cloud security posture management is also very valuable. I find these features valuable because getting a unified view of your cloud security posture across different environments is not always easy. For example, you might have most of your resources sitting in Azure, but you might have a couple of workloads in AWS. Naturally, there are different tools that report on that, so it's invaluable to have those pulled into a single dashboard so you can drive your remediation from a single platform.

If anything, I would like to see the user interface modernized a bit more. Also, there are a lot of various modules, and if they could be consolidated into fewer options, it would make the buying experience easier.

I've been working with Qualys VMDR for the last three years or so.

We haven’t faced any issues, the solution is very stable.

Because the management sits in the cloud, you don't have to worry about management appliances or anything like that on-premise, so the solution is very scalable. You can split your assets into asset groups and delegate management to different teams. Around 1,000 users are using Qualys in my organization across 60 locations.

We've had very few technical issues, and the customer support team has quickly resolved issues we've had.

Positive

In the first step, Qualys provisions your cloud-based management instance. From there, you get a small, lightweight agent deployed by deployment technology like Microsoft Intune, in our case, SCCM, or any deployment technology.

We worked with BCX Namibia and the Qualys team in South Africa while deploying the solution. It took two weeks to deploy the solution. The solution is not difficult to maintain because the management component is cloud-based and is taken care of by Qualys. Any agent upgrades that might be necessary are very seamless.

We have seen an ROI using Qualys. Most breaches nowadays are because of a vulnerability that is exploited. By virtue of being able to identify and remediate these vulnerabilities, I believe we are significantly driving our cybersecurity risk downwards.

The pricing is very competitive, especially because Qualys is integrated and does vulnerability management and remediation patching in one solution, so there's no need for a separate patching solution. You can also get very granular with the amount of IP addresses you can cover. You can go from as few as 16 IP addresses to many more. And the Qualys team is also willing to work with organizations to make the solution make commercial sense. The prices are fixed. We have a yearly subscription model based on the number of IP addresses we’re scanning.

We evaluated vulnerability management in Microsoft Defender, but we found the reporting and functionality lacking compared to Qualys. And then the Microsoft licensing costs were also a bit of a dealbreaker.

If you're considering implementing Qualys in your organization, work with a strong pre-sales partner. Evaluate the product, make sure it does what you need, make sure you buy the features that you need, and make sure to use the training and onboarding material that Qualys has made available on its website so you can leverage the solution's full capability from the start. I rate Qualys VMDR a nine out of ten.

We use it for vulnerability management and report generation mostly. I am trying to solve the issue wherein the stakeholders can get automated vulnerability reports to their mailbox.

Using this product, we now have a vulnerability management cycle wherein VMDR plays a major role. It has greatly increased the capability on the detection aspect of the vulnerability and improved our scope and visibility on all other endpoints.

I like the automated report generation and vulnerability report generation.

I don't have any improvement requests on top of my mind right now. The response time of technical support takes a while.

It's been more than two years now.

I would rate the stability as nine out of ten. It's quite stable.

The solution is scalable.

My rating for the technical support for Qualys is six out of ten. The response time takes a while.

Neutral

I personally didn't use a different solution before Qualys.

Although I was not present during the initial deployment process, it's pretty straightforward. It's just an agent installation, which automatically connects it to the cloud platform, so the implementation won't take as long.

I would recommend Qualys VMDR to the other stakeholders because it already has its place in the market, and it's very reliable.

I'd rate the solution eight out of ten.

Using the solution, I go through the reports and advise my organization on what needs to be done and how to go about it.

I find the solution's dashboard interesting since we get a proper view to streamline our findings and assist in prioritizing the schedule for patching or any other related incidents we believe have already been worked on.

Presently, I am more of the technical part. I am allowed to just go through the details of the report, which has been very interesting. It is a struggle to be able to pull our report and to be able to do onboarding using automated tools. So basically, the aforementioned aspect of the report needs improvement.

Presently, whatever I'm working on has been quite fantastic to the best of my knowledge.

I have been using Qualys VMDR. I have been using it on my own site as a client. I am just a consultant. I work with Qualys VMDR due to my understanding of the product so that I can help my clients check one or two things that can help improve the digital infrastructure part.

The stability of the tool is okay. Most of the time, you need to do the updates online to be able to get off from any vulnerability. As long as you are online since it's on the cloud, it's just as software of which the update has been handled on the cloud as well.

The response time is fine. You can pull up reports without dragging or consuming bandwidth.

The scalability of the tool is okay. Scalability-wise, I rate the solution an eight out of ten. I have not been able to have the solution function at a large scale. Hence, I will be able to categorically say that everything is fantastic.

Presently on my own part, I've not been able to experience the support, but I can search the technical algorithm of which I've not yet got any reports. 

The initial setup phase has been quite interesting because of our experience when we had to use the agents on most of the endpoints, which means it was okay for us.

The solution is deployed on the cloud.

I would tell those planning to use it that it is definitely not about the technology. However, at the same time, if you have the technology, make sure you have the right person with the ability to assist you in addressing the advantages of the product.

I rate the overall product an eight out of ten.

Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the network scan to discover the devices on our network.

We have an excellent relationship with the vendor, so we use the solution in our company and in two other companies. We have a communication program. Japanese people can't speak English, but most of the tools have only English support, Qualys VM offers support in other languages which are essential for our company.

The most valuable feature of the solution is the external channel. The cloud-based channel within the AWS, which we implement accordingly.

The vulnerability cycle feature of the solution is valuable.

I would like to have CSPM, a continuous scan-like cloud added to the solution.

I have been using the solution for one year.

The solution is stable.

The solution is scalable.

We have 25,000 storage devices that are currently using the solution.

We previously used an AWS scanner but switched to Qualys VM because of the Japanese support and the cost. 

The initial setup is straightforward.

Qualys environment is implemented very easily, within one or two months. However, setting up the standard devices, such as opening a firewall, and preparing the network can take up to four or five months. The entire deployment takes about six months.

The implementation was completed in-house.

I give the solution an eight out of ten.

The maintenance is not difficult and we don't have any problems or concerns.

Implementation of the solution is very easy, using the solution is very easy, and it is very efficient.

We do vulnerability management mostly with the agents and sometimes with the scanner.

We use it to install for around 20 or 30 clients right now so that we can remotely monitor their vulnerability status and help them improve their patch management processes. When certain critical things come up, we help clients with the Log4J, identifying where they need to remediate some of the super trendy critical things that come out and identifying end-of-life operating systems and software that need to be updated.

The reporting functionality is great. The most prominent feature that made us move from Nessus Professional was the scanner-based scanning to the Qualys agent-based scanning to move to work from home and remote.

If somebody's not connected to the network, you're not going to catch them with an appliance-based scan. However, if you have the agent on, as long as they're on the network, they're constantly checking in and constantly scanning.

It's more accurate and effective to get a picture of what the vulnerabilities are in a more distributed workforce.

The reporting capabilities that are available in Qualys are a work in progress. I know they're still evolving, and it's not always perfect. However, we only have so much flexibility to pinpoint a specific thing that we want to follow or monitor across all of our clients. We can set it up in a dashboard or report and do it quickly.

They're still evolving their platform in terms of reporting capabilities. Every time they make a change, it's not always super smooth, and it's a little quirky with bugs sometimes. That said, they've been really responsive at helping resolve issues that we find. We've got a pretty close relationship with them and our account managers there. We’re working on it.

We've been using it as a service provider for about a year or so.

The solution can sometimes be buggy.

The agent itself is stable. The reporting platform seems to go through quite a bit of change that they're trying to make it more robust and developing more things, and so we'll make customizations, and they make it update, and the customizations wipe out. I wouldn't say the reporting platform is super stable at the moment. However, it more than meets our needs far beyond what we had with Nessus Professional. The ability to monitor has been stable.

It's incredibly scalable. We've got it across 20 or 30 clients, and so we're pretty happy with how scalable it is from that aspect of a multi-client platform as an MSTP of that type of service.

However, the reporting doesn't seem to be as scalable. The more clients we add to it, the slower it runs with the reporting and dashboards.

Most of our clients are small and medium-sized businesses, so each of those clients has maybe anywhere from 30 to 1,000 agents.

We do plan to increase usage. We're only a year in. We touch a couple of hundred clients a year, so we're just learning the capabilities of it and growing with Qualys as we go. We're definitely all in with Qualys at this point.

I maybe had one meeting trying to understand how to build the dashboards, however, my colleague is the one that was selected to handle the solution and works closely with technical support. From what I heard, they've been great.

We previously used Nessus Professional. We switched when we could no longer go use our paid scanner on a client environment due to COVID and not actually going to client offices and nobody being there. Therefore, at that time, it wouldn't have been an effective vulnerability scan, and we had to look at other options. While one of our larger clients does have Nessus iOS through the city government, and it's a great tool, the pricing model was just cost prohibitive for our users across so many clients, and so that's why we were looking at other tools.

It's straightforward as long as the clients have any technical know-how or central management of their devices.

The agents update themselves. There isn’t maintenance necessary once it is deployed.

I’m not clear on the pricing. We don't use it as an in-house tool, and we use it more as a managed service provider. We provide information security consulting services for many companies. When they don't have vulnerability management, we'll offer to support Qualys for them. We've got the MSP platform, and so it's not the typical pricing structure or platform. Therefore, I can’t speak to the exact pricing or typical licensing.

We pay for the Qualys platform, and we will maintain the vulnerability management for our clients until they get their own vulnerability management solution.

I’d recommend the solution to others.

In a world of the hybrid workforce and work from home, if you're looking for a more effective vulnerability management tool, you have to go to the agent-based vulnerability management tools that are out there, and we've been extremely happy with Qualys. We were also delighted with Nessus in terms of their ability to identify things. However, an agent-based scanner is above an appliance base for known devices. Ideally, you have both of them together so you can scan your network for devices that might have an agent on it. However, for known devices, we definitely have been switching and really appreciate the switch to agent-based in Qualys.

I’d rate the solution eight out of ten. The only downside is that reporting can be slow, knowing that we're dealing with trying to load dashboards with 20,000 to 30,000 agents.

The primary use case for Qualys VMDR is for infrastructure vulnerability management. It assists devices, including all infrastructure devices like serverless network devices and development environments.

The solution has improved the organization significantly because it helps in assessing and prioritizing risk. Based on the results from Qualys, I can prioritize remediations with the remediation teams, thereby reducing the volume of vulnerabilities.

The most valuable feature is the QID part, especially of CentralList, which makes it easy to assess new critical vulnerabilities. It saves a lot in assessing and prioritizing risks to the organization.

Support could be improved since the response can be slow. There is always room for improvement to align with the latest content and technologies.

I have used the solution for three years.

The solution is stable. Anytime there is downtime or maintenance, Qualys ensures that we are well-informed with priority communications.

Scalability would be rated nine or nine point five out of ten. We have high satisfaction with this aspect.

Technical support response can sometimes be slow, leading to a rating of eight or nine out of ten.

Positive

I previously used a different tool. I switched to Qualys as it didn't have the same feature set.

The initial setup was straightforward. Deployment took two to three days.

The deployment was done by a different team, so I do not have specific details about the implementation team size.

I have used RapidSky before Qualys.

I would recommend Qualys VMDR because it ensures comprehensive coverage, including aspects like vulnerability management and PCI, providing good inputs and improvements over time.

I'd rate the solution nine out of ten.

In our DLP operations, we use the tool to address stability issues and implement fixes suggested by it. This helps manage risk levels and decide whether to fix issues or implement workarounds.

I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even if tags aren't made.

The asset inventory management feature has improved our security posture, which is good. It was introduced recently, and we've just started using it. In terms of management, I believe it's better than what we were using before.

Qualys VMDR is good at handling vulnerability management trends, especially with its policy module. Qualys VMDR offers customizable labels that fit the organization's needs, unlike other tools. This is important for enhancing security and meeting compliance requirements.

There's a need to upgrade or fix the potential vulnerability rate. Around 20,000 potential vulnerabilities were showing in Qualys VMDR, but none of the other tools showed them. When we checked, it wasn't the case. Support explained that even small issues were being counted as vulnerabilities, causing issues in our audit. So, the security features could be improved to identify vulnerabilities accurately.

I have been working with the product for two years. 

The stability is generally good, but we did face issues during the pandemic due to connectivity problems with Qualys VMDR servers. There were syncing issues, and agents weren't getting updated. However, we later realized it was our issue because our software needed updating. We had to manually update the proxy settings, which Qualys VMDR should have done. We managed to tackle the challenge with the help of another team.

Support should be faster and more customer-friendly. We often have to review a lot of documentation for issues we're already aware of and follow basic steps repeatedly. Additionally, we must wait for Qualys VMDR personnel to move scans into debug mode, which can be time-consuming. Getting notifications or updates on these processes more quickly would be helpful.

Setting up the tool doesn't take long and doesn't require many people.

We have an annual contract for Qualys VMDR. I believe it's for either two years or five years.

I haven't personally done any integration, so I can't comment on it. However, I believe some integration was happening between Qualys VMDR and ServiceNow. Our asset management tool was also trying to integrate with Qualys VMDR, but I'm unsure about the details or how it works. I rate the overall product an eight out of ten.