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reviewer1258674 - PeerSpot reviewer
Director for global support at a tech vendor with 1,001-5,000 employees
Real User
Jan 24, 2022
A comprehensive, scalable, and easy-to-deploy platform with a nice UI
Pros and Cons
  • "The vulnerability management feature is what I used the most. It is a good SaaS product. It is easy to use. It has a nice UI where you can see all the assets and vulnerabilities."
  • "Certain integration factors between different options could be improved."

What is our primary use case?

It is for vulnerability management. I used it in my previous company, and I also used it for my home network.

It is a SaaS platform. So, there is always the latest version.

What is most valuable?

The vulnerability management feature is what I used the most. It is a good SaaS product. It is easy to use. It has a nice UI where you can see all the assets and vulnerabilities.

What needs improvement?

Certain integration factors between different options could be improved.

For how long have I used the solution?

I worked with this solution for two years. 

Buyer's Guide
Qualys Exposure Management
July 2026
Learn what your peers think about Qualys Exposure Management. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,563 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability and performance are good.

What do I think about the scalability of the solution?

People use it for hundreds and thousands of assets, so it is definitely scalable.

How are customer service and support?

I used to run technical support there. So, I didn't need to go for support.

How was the initial setup?

It is easy and straightforward to set it up. It takes 5 to 10 minutes to set up a new asset.

What's my experience with pricing, setup cost, and licensing?

I used to work there, so I never paid for the product. As an employee, we get a lifetime license for personal use, and that's what I'm using.

It is a comprehensive platform, so there is a lot more to it. There could be other solutions that are probably a little bit cheaper, but it depends on what people need. Different people have different needs. It offers many things on the same platform. If you add all the things up, it should be cheaper, but I have not done any analysis specifically.

What other advice do I have?

It is a good product. I would recommend it to others. It had whatever I needed for my personal use case. There are a lot of features that I have not explored. Some of the features are applicable for corporate networks, and they can't be used for personal use cases.

I would rate it a nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Renato Jager - PeerSpot reviewer
CIO at Oakmount
MSP
Top 20
Jan 14, 2022
A powerful virtual scanner appliance that scans batch files, BIT files, and compact files.
Pros and Cons
  • "This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment."
  • "This is one of the best products I have worked with so far."
  • "Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles."

What is our primary use case?

We use Qualys Virtual Scanner Appliance for the big scan. 

What is most valuable?

This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment. 

What needs improvement?

Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles.

For how long have I used the solution?

I have been using Qualys Virtual Scanner Appliance since I joined my company three years ago.

What do I think about the stability of the solution?

Qualys Virtual Scanner Appliance is very stable.

What do I think about the scalability of the solution?

Qualys Virtual Scanner Appliance is scalable.

How was the initial setup?

The initial setup is straightforward. You only need one technician to deploy and maintain this solution. However, it really depends on the size of the customer's environment. 

What's my experience with pricing, setup cost, and licensing?

Qualys Virtual Scanner Appliance isn't expensive right now. But the price for their product bundles could be better.

What other advice do I have?

I would advise potential users to look into the environment and understand what they want to do before implementing this solution. They must understand how to communicate with the network and what kind of network they want to put together. Just read the manual first. 

On a scale from one to ten, I would give Qualys Virtual Scanner Appliance a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Qualys Exposure Management
July 2026
Learn what your peers think about Qualys Exposure Management. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,563 professionals have used our research since 2012.
reviewer1636329 - PeerSpot reviewer
Senior Vice President | Information Security at a financial services firm with 1,001-5,000 employees
Real User
Jul 27, 2021
Very intuitive, easy going and simple to use
Pros and Cons
  • "Intuitive and easy to use."
  • "I found the solution quite intuitive and easy going."
  • "I felt hindered sometimes within reports in that they were lacking somewhat on the customization side in terms of making use of the data."

What is our primary use case?

I used this solution for one of my clients and the primary use case was for the compliance mode and scanning. We are customers of Qualys and I am senior vice president information security.

What is most valuable?

I found the solution quite intuitive and easy going. I have worked with other similar tools and found this simple to use. 

What needs improvement?

I felt hindered sometimes within reports in that they were lacking somewhat on the customization side in terms of making use of the data. The cloud user interface could be a little more responsive. It was a click and then a wait. 

For how long have I used the solution?

I used this solution recently for about five months. 

What do I think about the stability of the solution?

There were a couple of small bugs but the solution was stable. 

What other advice do I have?

I would recommend this solution and rate it a nine out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1500162 - PeerSpot reviewer
Chief Information Officer/Senior Vice President at a tech services company with 51-200 employees
Real User
Mar 4, 2021
Helps prioritize which security patches need to be deployed on specific equipment
Pros and Cons
  • "The prioritization feature is great. I think it has all of the advanced features that we need."
  • "It's too early for me to say if there is any room for improvement since we're in the first couple of months of using this solution."

What is our primary use case?

It's used for vulnerability assessments, assessment of IT equipment, PCs, servers. It's supposed to help prioritize which security patches need to be deployed on that equipment.

What is most valuable?

The prioritization feature is great. I think it has all of the advanced features that we need.

What needs improvement?

It's too early for me to say if there is any room for improvement since we're in the first couple of months of using this solution. So far, we've been pretty happy about it. Nothing comes to mind that is negative.

Given that it's really new, we're really trying to use all of the features and get a good comfort level and gain more experience in it. For this reason, I can't speak negatively of it, yet.

For how long have I used the solution?

We've been using Qualys for roughly six to seven years, but we've only been using Qualys VMDR for a few months.

What do I think about the stability of the solution?

Qualys VMDR is very stable.

What do I think about the scalability of the solution?

Qualys VMDR is definitely scalable.

How are customer service and technical support?

They provide a lot of free virtual training to really understand the technology and the solution. That's a plus for them.

Which solution did I use previously and why did I switch?

I used to work with QualysGuard VM — an older version. The earlier version didn't have the detection response that we needed, that's why this time it has the detection response. VMDR is the evolution of the solution.

How was the initial setup?

The initial setup was pretty straightforward. Deployment was quick.

What about the implementation team?

We implemented this solution ourselves.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of eight. For us, it's just more of gathering more experience. The more we learn, I think we'll appreciate it, and then maybe from that point, we'll be able to say it's a nine, or a ten. It's more on us versus the solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Transformación Digital at oesia
Real User
Feb 4, 2021
A feature-rich, complete product, and the multilingual technical support is good
Pros and Cons
  • "I like Qualys because it is a very complete product, more so than Tenable."
  • "Overall, this is a good product and I recommend it, mainly because of the capabilities and the management using a single console."
  • "For a beginning, the initial setup is complex. You have to have some knowledge for setting it up and using it."

What is our primary use case?

We use this product for vulnerability management.

What is most valuable?

I like Qualys because it is a very complete product, more so than Tenable. It has vast capabilities.

For how long have I used the solution?

We have been working with Qualys VM for a very short time, perhaps six months.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability-wise, this is a good product.

How are customer service and technical support?

The technical support is very good and they have it both in Spanish and English.

Which solution did I use previously and why did I switch?

We are also working with Tenable SC. Qualys is both more complete and for us, better in terms of pricing.

How was the initial setup?

For a beginning, the initial setup is complex. You have to have some knowledge for setting it up and using it.

What's my experience with pricing, setup cost, and licensing?

The price of Qualys for us is better than Tenable, although that is only because we are partners. The retail price of Qualys is higher than that of tenable. The pricing and licensing for Qualys could be improved.

What other advice do I have?

Overall, this is a good product and I recommend it, mainly because of the capabilities and the management using a single console. I can even create a calendar for activities from the main screen.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network and security Pre-sales Engineer at a tech services company with 51-200 employees
MSP
Jan 21, 2021
A reliable, affordable, safe, scalable, and easy-to-use solution for vulnerability management and policy compliance
Pros and Cons
  • "There are many features. Its reliability, ease of installation, ease of use, and the richness of the information provided are the most valuable features."
  • "I would recommend Qualys because it is a reliable, affordable, and very safe product."
  • "Its integration with ServiceNow and other similar products is complicated and can be improved. It should also have virtual batching. They should support more standards and compliance requirements and more customizations. For policy compliance, they can add the standards required by the countries in the Middle East. Each country generates its own standards and frameworks, and those frameworks should be there in all products, not only in Qualys. The market here is huge, especially in the cybersecurity field. Qatar has a framework for Qatar 2022, and each and every company in the public or private sector has to follow the Qatar 2022 framework."
  • "Its integration with ServiceNow and other similar products is complicated and can be improved."

What is our primary use case?

We are a system integrator. We implement Qualys for our customers for vulnerability management and policy compliance. We are not using Qualys as a product in our company. We have public, private, and hybrid cloud as well as on-premises deployments.

What is most valuable?

There are many features. Its reliability, ease of installation, ease of use, and the richness of the information provided are the most valuable features.

What needs improvement?

Its integration with ServiceNow and other similar products is complicated and can be improved. It should also have virtual batching.

They should support more standards and compliance requirements and more customizations. For policy compliance, they can add the standards required by the countries in the Middle East. Each country generates its own standards and frameworks, and those frameworks should be there in all products, not only in Qualys. The market here is huge, especially in the cybersecurity field. Qatar has a framework for Qatar 2022, and each and every company in the public or private sector has to follow the Qatar 2022 framework. 

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Qualys is a reliable, strong, and solid product. 

What do I think about the scalability of the solution?

It is scalable. The main advantage of Qualys is that it is a cloud-based solution because of which you can scale it up or down according to your needs. It is very quick and flexible.

How are customer service and technical support?

Because we are in the Middle East, we deal with the office in Dubai. You cannot imagine how supportive they are. They are amazing in their response.

How was the initial setup?

The initial setup was easy. It has great hardware. Its deployment was easier than Rapid7, which is a bit complicated. Tenable is less complicated, but Qualys is faster and easier to deploy than Tenable. 

I deployed Qualys in two hours. It is easy to install, manage, and go through. There are multiple tabs, and everything is understandable.

What's my experience with pricing, setup cost, and licensing?

Qualys is cheaper and more affordable than other solutions.

What other advice do I have?

I would recommend Qualys because it is a reliable, affordable, and very safe product. It can have everything that you are looking for.

I would rate Qualys VM an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
it_user1189266 - PeerSpot reviewer
Consultant at a tech services company with 11-50 employees
Reseller
Jan 14, 2021
Provides excellent security for scanning, flexible with good integration
Pros and Cons
  • "Great web application security for scanning."
  • "I like the solution's web application security for scanning, the solution is flexible with good integration."
  • "I'd like to see additional security for the app."

What is our primary use case?

We are consultants and resellers of Qualys VM. 

What is most valuable?

I like the solution's web application security for scanning, the solution is flexible with good integration. 

What needs improvement?

I'd like to see additional security for the app. The product lacks integrations for third party solutions or automation integration for other tools.

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The product is 100% stable. There are five users in the company who deal with operations and security analysis. There are four people in the company who deploy and provide support.

How are customer service and technical support?

I've never used the technical support. Documentation is simple and complete. 

Which solution did I use previously and why did I switch?

I've previously worked with Tenable IO and Rapid 7. We switched because of Qualys's web application feature.

How was the initial setup?

The initial setup is straightforward. Initial deployment takes between two and four hours. We did it ourselves. 

What other advice do I have?

I would recommend this solution. 

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1460919 - PeerSpot reviewer
Global Infrastructure Architect at a energy/utilities company with 5,001-10,000 employees
Real User
Dec 4, 2020
Good technical support that is always there when you need them, but the prioritization of vulnerabilities needs to be improved
Pros and Cons
  • "Technical support is great and we've never really had a problem."
  • "What I like best about this product is that it does what it is supposed to do, which is vulnerability scanning."
  • "We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at."

What is our primary use case?

We are currently using Qualys for vulnerability detection, as part of our security solution. We're moving towards Defender ATP because I am looking more at the Operational Technology (OT) side of things than I am at the Information Technology (IT) side.

What is most valuable?

What I like best about this product is that it does what it is supposed to do, which is vulnerability scanning.

What needs improvement?

We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at.

In general, I would like to see some better analytics and prioritization of vulnerabilities.

For how long have I used the solution?

We have been working with Qualys VM for three years.

What do I think about the stability of the solution?

Qualys VM is a stable solution.

What do I think about the scalability of the solution?

This is a stable product.

How are customer service and technical support?

Technical support is great and we've never really had a problem. They're always there if we need them.

Which solution did I use previously and why did I switch?

We did not work with another similar solution prior to Qualys.

How was the initial setup?

The initial setup is straightforward.

Our setup involved some on-premises deployments but ultimately, it uses the cloud.

What's my experience with pricing, setup cost, and licensing?

They have recently changed the pricing model, which is now better than it was before.

Which other solutions did I evaluate?

Right now, we don't have anything in our OT environment, and this is what I am particularly interested in. I am currently having discussions about new solutions with Qualys, Tenable, and Forescout.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1342815 - PeerSpot reviewer
Consultant at a media company with 51-200 employees
Real User
Nov 25, 2020
Enables us to check the validity of legacy applications, infrastructure, and simple data operating systems
Pros and Cons
  • "The initial setup was good. We didn't have any problems with it."
  • "The ability to manage user accounts and give rights to the operator to know about abnormalities of applications is something that needs improvement."

What is our primary use case?

I use Qualys to review the validity of legacy applications, infrastructure, and simple data operating systems.

What needs improvement?

The ability to manage user accounts and give rights to the operator to know about abnormalities of applications is something that needs improvement. 

The pricing is also expensive.

For how long have I used the solution?

I have been using Qualys for four years. 

What do I think about the stability of the solution?

It's stable.

How are customer service and technical support?

I haven't needed to use technical support. 

How was the initial setup?

The initial setup was good. We didn't have any problems with it. 

What other advice do I have?

I would rate Qualys VM a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1307133 - PeerSpot reviewer
IT Consultant Supervisor at a financial services firm with 5,001-10,000 employees
Consultant
Apr 16, 2020
Scans our security posture and has very good scalability
Pros and Cons
  • "It's a good product. After the scan our internet works well. It scans our security posture."
  • "Qualys help identifies the weakness in our critical infrastructure and provides guidelines how to address them."
  • "The reporting needs improvement. It should generate much more stuff like field reports."

What is our primary use case?

We use Qualys to check the status of our security posture.

How has it helped my organization?

Qualys help identifies the weakness in our critical infrastructure and provides guidelines how to address them.

What is most valuable?

maybe compliance monitoring.

What needs improvement?

Reporting can be improved more. It should generate much more stuff like field reports. Though the reports generally meet our need we hope we can customize it better.

For how long have I used the solution?

2 years

What do I think about the stability of the solution?

very satisfactory

What do I think about the scalability of the solution?

Its scalability is a four or five out of five. 

How are customer service and technical support?

We haven't had problems up until this point that required technical support. The solution can run by itself and generate reports. We didn't have any issues that would need us to call technical support.

Which solution did I use previously and why did I switch?

None

How was the initial setup?

Simple and straightforward

What about the implementation team?

in-house.

What was our ROI?

acceptable.

What's my experience with pricing, setup cost, and licensing?

I would give the pricing three out of five.

Which other solutions did I evaluate?

No.

What other advice do I have?

I would like for Qualys to have the ability to scan OT operation technology assets as well. 

If it can I would rate it 8 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Qualys Exposure Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Qualys Exposure Management Report and get advice and tips from experienced pros sharing their opinions.