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it_user147540 - PeerSpot reviewer
Security Compliance Analyst at a healthcare company with 501-1,000 employees
Vendor
Aug 20, 2014
Delivers higher frequency of scans & better aggregation of results. Ticket management has room for improvement.
Pros and Cons
  • "Once you are set up properly and have proper acceptance from support teams, device owners and senior management you can start to scan your environment much more often which increases your organizations ability to detect vulnerabilities more often reducing your overall vulnerability footprint and corresponding business risk."
  • "Ticket management"

What is most valuable?

Integrity of scanners; never do I need to worry….“Is this scanner going to bring down a host?”.

How has it helped my organization?

Higher frequency of scans, better aggregation of scan results, abundance of different reports (can be scheduled and automated), delivering metrics to senior management.

What needs improvement?

Ticket management

For how long have I used the solution?

5 + years
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October 2026
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What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and support?

Customer Service: Good – 4 out of 5Technical Support: Good – 4 out of 5

How was the initial setup?

Straightforward. Assuming you know your network layout, # of devices and other basic information it is pretty simple to figure out what you need. Qualys ships you the scanners, you rack them, set them up and technically could start scanning. Though, there is other recommended tasks to complete via the QualysGuard Vulnerability Management web portal such as defining asset groups, setting up scan rules, turning ticketing on, generating reports, etc.

What about the implementation team?

In-house

What was our ROI?

I do not have a specific quantitative number to provide but from a qualitative perspective it has been enormous. Once you are set up properly and have proper acceptance from support teams, device owners and senior management you can start to scan your environment much more often which increases your organizations ability to detect vulnerabilities more often reducing your overall vulnerability footprint and corresponding business risk.

What's my experience with pricing, setup cost, and licensing?

The original setup cost was about $10,000 and the day-to-day costs is less than $100 per day with one caveat. Our parent company is large and has allowed us to fall under their pricing model. If we were not under their model our costs would be about 40% higher.

Which other solutions did I evaluate?

No, we had a 3rd party running the scans for us. We were very happy with Qualys but wanted to bring it “in-house”. We brought it in-house 5 years ago and never looked back.

What other advice do I have?

Take the time to properly identify your network and as importantly get approval and acceptance from the group up – especially senior management. In addition, it is very important to have your scan schedule, profiles, reporting, metrics, expectations, etc. documented so that everyone in the company understands your expectations.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2564316 - PeerSpot reviewer
System Engineer at a financial services firm with 1-10 employees
Real User
Oct 15, 2024
Enhanced vulnerability detection and scanning with valuable asset management options
Pros and Cons
  • "Authenticated scans provide different options, including those using or not using the FactSet and adding option profiles."
  • "It would be helpful to have features for better tracking, including options for adding relevant owners or supporting groups for each asset."

What is our primary use case?

We use Qualys VMDR for vulnerability management and operations, such as scanning assets to identify vulnerabilities and updating the reports for different teams.

How has it helped my organization?

We identified and resolved many vulnerabilities by using Qualys VMDR. It has been helpful in detecting externally facing asset vulnerabilities and coordinating patching or remediation with different teams.

What is most valuable?

I find the scans portion of VMDR to be valuable. Authenticated scans provide different options, including those using or not using the FactSet and adding option profiles. Another good feature is the Knowledge Base, which provides detailed information on vulnerabilities, period scores, solutions, issues, and mitigation.

What needs improvement?

I'd suggest improvements in asset management. It would be helpful to have features for better tracking, including options for adding relevant owners or supporting groups for each asset.

For how long have I used the solution?

I have been using Qualys VMDR for about three years.

What do I think about the stability of the solution?

The solution is stable. I would rate it eight out of ten.

What do I think about the scalability of the solution?

Scalability is rated at 7.5 out of ten.

How are customer service and support?

When you raise a report, it will be generated in VMDR and shared with the respective team. Depending on client requests, reports can be in PDF or Excel format.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use any previous vulnerability solutions; I started directly with Qualys.

How was the initial setup?

The setup for Qualys VMDR is easy since it's a cloud tool. Access is provided through different inboxes, and deployment is straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the actual cost or pricing as it is managed by the client.

Which other solutions did I evaluate?

Compared to other solutions like Nexus, Qualys provides more options and is a better tool.

What other advice do I have?

I recommend using Qualys as it offers many valuable features and options. It is better compared to solutions like Nexus.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Qualys Exposure Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Qualys Exposure Management Report and get advice and tips from experienced pros sharing their opinions.