Provide DIY solutions to business users who are knowledgeable (or just like to tinker with their own reporting designs), based on standardized, aggregated data sets to support consistent analytics across the enterprise.
Manager, BI Strategy and Architecture at PayPal
Has proven to be flexible, powerful, and friendly to both developers and end users
What is our primary use case?
How has it helped my organization?
Still getting there, but the availability of KPI monitoring on demand has led to improvements in data visibility and understanding of the value of reliable data insights.
What is most valuable?
- Access to multiple data sources
- Ability to design modular solutions
- Ability to implement a flexible data model that is accessible to knowledgeable users.
- In addition, the new capabilities in Qlik Sense introduced in Spring 2018 have expanded its capabilities significantly. And the "mash-up" capability with QlikView and Qlik Sense allows the best of both in a single solution.
What needs improvement?
Qlik's data handling could still use some strengthening, flexibility, and overall improvement. As a long-time data architect, I cannot overly stress how much the product could be improved by the addition of a more powerful data engine.
Buyer's Guide
Qlik Sense
June 2025

Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
Occasionally, the software does behave somewhat erratically. However, I find this to be true of every platform. Qlik has done a good job of maintaining stability while supporting remarkable growth.
What do I think about the scalability of the solution?
No, not in the software. Scalability issues have arisen only because we have more projects that could use this power than we have IT resources to support them.
How are customer service and support?
Customer Service:
Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They obviously value their customers.
Technical Support:
While I have hit a few problems that seemed new to the tech support teams, I've had a habit of doing that with other platforms over the years. Their tech support is excellent.
When they cannot solve a problem immediately, they make sure to stay in touch with us and, honestly, relate both the issues and their status. I can be patient as long as the support team is open with me. Qlik is.
Which solution did I use previously and why did I switch?
I've used multiple solutions in BI. Qlik has proven to be flexible, powerful, and friendly to both developers and end users.
How was the initial setup?
Initial setup was very straightforward, and the online resources helped with any issues we encountered ramping up.
What about the implementation team?
This was an in-house implementation following a vendor-support QlikView implementation. The vendor was a Qlik partner and has been excellent.
What was our ROI?
Calculating ROI is always difficult in BI, and we have never agreed on a final formula or result.
What's my experience with pricing, setup cost, and licensing?
Pay close attention to your licensing needs, especially when determining your requirements for developers vs users. Qlik offers excellent options, but you have to know your own requirements for them to help you.
Which other solutions did I evaluate?
Multiple other options were and have been considered.
What other advice do I have?
Keep building and always turn to your colleagues in the Qlik community when you need assistance.
Qlik: Keep up the good work, but I mean what I say about your data engine. It could stand some enhancement. I would never recommend anyone away from your product because of it, but adding power would only increase your products' abilities and ultimate success.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Creates quick, accurate consolidated dashboards in all operational BUs and client-facing teams
Pros and Cons
- "The flexibility of a non-IT developed solution allows for fast to market solutions."
- "We have had an easy time supplying content to our customers."
- "It needs continued improvement on its visualizations and content customization."
- "I would like to more easily themed environments."
What is our primary use case?
My organization implemented Qlik Sense as a SEED platform to replace our current BI tools and reporting platforms.
How has it helped my organization?
We have been able to create quick, accurate consolidated dashboards in all operational BUs and client-facing teams.
What is most valuable?
The flexibility of a non-IT developed solution allows for fast to market solutions. We also have had an easy time supplying content to our customers.
What needs improvement?
It needs continued improvement on its visualizations and content customization. I would also like to more easily themed environments.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Support has been fantastic. They are always helpful and quick.
Which solution did I use previously and why did I switch?
Our previous solution was too difficult to use when obtaining new content.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
Qlik provided a great implementation solutions team.
What was our ROI?
Our ROI is strong. We do not have a dollar for dollar comparison, but we are better at providing service which has stabilized customer relations which were previously tense.
What's my experience with pricing, setup cost, and licensing?
Know your needs when going into the purchasing decision.
Which other solutions did I evaluate?
We evaluated Sisense and Tableau.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Qlik Sense
June 2025

Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Data Analyst at Qosina Corp.
A clear and easy way to understand graphics
Pros and Cons
- "It connects very simply to data sources."
- "Qlik Sense has given us visibility into our data to make informed decisions."
- "I wish the product had the ability for slightly more customization. The out-of-the box charts and visualizations are fantastic, but I want to be able to tweak it without having to add outside extensions and widgets."
What is our primary use case?
Implemented Qlik Sense in an enterprise environment of approximately 60 users. We migrated from QlikView where the tool was primarily used by high level management.
How has it helped my organization?
Qlik Sense has given us visibility into our data to make informed decisions. We are able to compile data for insights into metrics that we had not seen before on a large scale. Perhaps only one or two users were still getting their insights of data compiled into an Excel spreadsheet.
What is most valuable?
- It is very simple to make charts and master measures.
- A clear and easy way to understand graphics.
- It connects very simply to data sources.
What needs improvement?
I wish the product had the ability for slightly more customization. The out-of-the box charts and visualizations are fantastic, but I want to be able to tweak it without having to add outside extensions and widgets.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Application Development Manager at BorgWarner Inc.
The time it takes to deliver a dashboard is real quick
Pros and Cons
- "The time it takes to deliver a dashboard is real quick."
- "Qlik has made life easier by visualising data."
- "Data modelling automation needs improvement."
- "There are some tools like Alteryx, which are used for data preparation. These features can be built into Qlik to make the process smoother."
What is our primary use case?
Visualising manufacturing related data for different departments. We have created dashboards for accounts receivable, department-wise spend, inventory, sales, and production.
How has it helped my organization?
Qlik has made life easier by visualising data. Most of the data was not being used. It was just sitting in the database. With Qlik, we are able to make use of it.
What is most valuable?
- User-friendly
- The time it takes to deliver a dashboard is real "Quik".
- Can pull the data from different sources.
- Scalable
What needs improvement?
Data modelling automation needs improvement.
There are some tools like Alteryx, which are used for data preparation. These features can be built into Qlik to make the process smoother.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Financial Analyst at Rockford Orthopedic Associates, LTD.
GeoAnalytics gives us opportunities to see how we are trending and explore new opportunities
Pros and Cons
- "It has allowed us to manage our staff more effectively and frees up time for our analysts to analyze new problems and opportunities."
- "The GeoAnalytics paints such a clear picture. It provides a visual of our patient volume, giving us opportunities to see how we are trending in the surrounding cities, and making us more aware of locations that we need to focus more on."
- "Better searching capabilities would be a nice addition."
- "There are occasional stability problems, but Qlik support is excellent at correcting anything that arises."
What is our primary use case?
- Automates monthly reporting.
- Improves time to market.
- Explore new opportunities through GeoAnalytics.
- Provides better patient care at all times.
How has it helped my organization?
It has allowed us to manage our staff more effectively and frees up time for our analysts to analyze new problems and opportunities.
What is most valuable?
The GeoAnalytics paints such a clear picture. It provides a visual of our patient volume, giving us opportunities to see how we are trending in the surrounding cities, and making us more aware of locations that we need to focus more on.
What needs improvement?
There are still some functionalities that have not carried over from QlikView, but it is getting close. From where it was a few years ago to today is a dramatic improvement.
Better searching capabilities would be a nice addition.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
There are occasional stability problems, but Qlik support is excellent at correcting anything that arises.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Our experience with the support team has been fantastic.
Which solution did I use previously and why did I switch?
No prior BI tool was present.
How was the initial setup?
The setup was rather straightforward.
What about the implementation team?
We implemented with a vendor team who had a low level of expertise.
What was our ROI?
It is still too early to tell.
What's my experience with pricing, setup cost, and licensing?
The costs can initially become quite high. Make sure you have a clear understanding of who will truly use the product as opposed to someone that will simply receive the end report.
Which other solutions did I evaluate?
A few others were considered, but I do not remember the names.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Business Intelligence at Bridgehampton National Bank (BNB)
Data-driven decisions are now easier
Pros and Cons
- "Business users have been able to use the BI self-serve model."
- "Data-driven decisions are now easier."
- "Integrated maps should become part of the Qlik Sense, as opposed to buying an additional module just to power the BI, which has it built-in natively within the application."
What is our primary use case?
Qlik Sense visualizations are amazing. Training users on how to use Qlik Sense is a breeze as compared to some other BI tools, which require much more hand-holding.
How has it helped my organization?
- Data-driven decisions are now easier.
- The ease of use is tremendous.
- Business users have been able to use the BI self-serve model.
What is most valuable?
Ease of use and visualizations are some of its key features. Data prep tools are also very helpful for our developers.
What needs improvement?
Integrated maps should become part of the Qlik Sense, as opposed to buying an additional module just to power the BI, which has it built-in natively within the application.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
The support team is great.
Which solution did I use previously and why did I switch?
We previously used Power BI.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented with an in-house team.
What was our ROI?
None.
What's my experience with pricing, setup cost, and licensing?
The new licensing model is much better.
Which other solutions did I evaluate?
We evaluated Power BI.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Analyst at Teachers Credit Union
On the fly questions can be answered with the "Qlik" of a button
Pros and Cons
- "On the fly questions can be answered with the "Qlik" of a button and drive forward discussions about policy, mission, and goals."
- "It automates recurring processes to save time and money."
- "Ultra-customization: It needs no limits on which charts can have x amount of dimensions, y amount of measures, z amount of color expressions, etc."
What is our primary use case?
- Developing dashboards for departments to track progress.
- Automating recurring processes to save time and money.
- Offering intricate data analysis to drive business decisions.
How has it helped my organization?
We have been able to present data about our company and membership in ways that has never been seen before. On the fly questions can be answered with the "Qlik" of a button and drive forward discussions about policy, mission, and goals. This is now a thing of the present, not of the future.
What is most valuable?
GeoAnalytics is the most useful feature. The Master Items and the ability to change colors and themes based on expressions are also useful features. We can use either from an immediate data upload from CSV or Excel, or we can load them from our own databases.
What needs improvement?
Ultra-customization: It needs no limits on which charts can have x amount of dimensions, y amount of measures, z amount of color expressions, etc. Sometimes, it is frustrating when I want to add a field to an existing chart, only to find that it cannot be added and it requires a new chart type.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Director at Tanimura & Antle Fresh Foods
Accesses data from multiple sources in one application
Pros and Cons
- "It is very easy to use, and the Qlik data engine has been able to handle everything we have thrown at it."
- "The ability to access data from multiple sources in one application. This has been invaluable."
- "I would like to see more native features from QlikView integrated into Qlik Sense."
What is our primary use case?
The primary use case is creating dashboards for various departments throughout the company. We use data from VMware servers, SQL Server data, JD Edwards ERP data, text files from vendors, web-based data from IoT devices, and more.
How has it helped my organization?
Our users now have insight into their data, whereas before they only received reports and data from queries. They would then paste this information into Excel to create reports. Now, their reporting can be done in a more ad hoc fashion with almost instantaneous results.
We realized our first success by looking at data for conveyors attached to harvest machines. We noticed that the conveyors were actually slowing down the process of packing the products in the field. After reviewing the data in Qlik, our harvest supervisors removed the conveyors and efficiency immediately improved.
What is most valuable?
The ability to access data from multiple sources in one application. This has been invaluable. Qlik makes this easy in the load script editor or in the data manager. You can pick a data source from the wizard or create it yourself. It is very easy to use, and the Qlik data engine has been able to handle everything we have thrown at it.
What needs improvement?
The product is constantly being improved upon.
I would like to see more native features from QlikView integrated into Qlik Sense.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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