We have been using Postman primarily for API automation.
AVP - Testing & QA at Sheorey Digital Systems Pvt. Ltd.
Enhancing efficiency with robust API testing and integration potential
Pros and Cons
- "Postman is easy to use and enables us to test all possible API testing scenarios."
- "The main improvement needed is better integration with test management and other tools to allow a common dashboard for all testing metrics and details."
What is our primary use case?
How has it helped my organization?
API automation is crucial because every change in an API could have a significant impact. Postman has greatly reduced the effort required in testing APIs, thus enhancing our efficiency.
What is most valuable?
Postman is easy to use and enables us to test all possible API testing scenarios. It is economical compared to other testing tools, which is a valuable feature for us.
What needs improvement?
The main improvement needed is better integration with test management and other tools to allow a common dashboard for all testing metrics and details.
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For how long have I used the solution?
We have been using Postman for four to five years.
What do I think about the stability of the solution?
Postman is stable enough for our needs, although we have not tested it extensively with a large number of test cases.
What do I think about the scalability of the solution?
We did not test Postman with thousands of test cases, so we cannot comment on its scalability for larger repositories.
How are customer service and support?
We have not contacted Postman's technical support as we have managed all our needs internally.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to using Postman, we used SoapUI. SoapUI was very basic and lacked many features that were then added in the paid version, SoapUI Pro, which was expensive. Postman provides better features than SoapUI.
How was the initial setup?
Installation of Postman is straightforward and can be completed in a few hours by one person.
What about the implementation team?
We did not require any external team for the implementation and managed it internally.
What was our ROI?
The return on investment is significant due to Postman's efficiency in automating API testing, which involves many input and output parameters.
What's my experience with pricing, setup cost, and licensing?
Postman is economical and is considered to be rather cheap compared to other software solutions.
Which other solutions did I evaluate?
I have evaluated other tools such as Katalon, Tricentis Tosca, and Universal Function Test (UFT) from OpenText.
What other advice do I have?
I would recommend enhancing Postman's integration capabilities with test management tools to better consolidate testing metrics.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 15, 2024
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Manager Project Management at Capgemini
Reliable and easy to expand with a helpful API network
Pros and Cons
- "The scalability is good."
- "We'd like to see videos or user-friendly reference documentation to help us figure out the solution or troubleshoot issues on our own."
What is our primary use case?
I am working for an insurance firm, a big client in the USA. They wanted to upgrade the current technology with something new. However, they have legacy applications, and they don't want to handle APIs. They didn't want anything to hit their existing API since they have two layers of APIs.
At the same time, there are different components with around 17 to 18 integrations and various applications.
We wanted one tool that could help us handle the restrictions and the implementation. This is both an API and a very helpful testing tool. It's user-friendly for everyone using it in a big firm.
How has it helped my organization?
There is a product called Guidewire that sends the data in an XML format. It's like a policy load. That information we trigger in Kafka. Kafka will take the information and send it to the REST API. With Kafka, they wanted to make two APIs to consolidate the effort. At that time, we are using the POST API tool. This tool is helping us to synchronize everything.
What is most valuable?
The version control is great. It can detect IP addresses really well.
It has a helpful API network.
The scalability is good.
It has been stable.
What needs improvement?
I haven't seen anything lacking in the solution.
Support is not that good.
We'd like to see videos or user-friendly reference documentation to help us figure out the solution or troubleshoot issues on our own. That would be especially helpful for first-time users.
For how long have I used the solution?
I've worked with the solution for 18 months.
What do I think about the stability of the solution?
The stability is okay. It's pretty reliable. I'd rate the stability seven out of ten overall.
What do I think about the scalability of the solution?
The scalability is good. I'd rate it eight out of ten.
We have 70 top 80 people using the solution right now.
We likely will increase usage in the future.
How are customer service and support?
Technical support hasn't been too helpful. On top of that, the documentation is lacking a bit. They're okay. They could be better.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
My understanding is that the solution is straightforward to set up. There are some challenges, sometimes, around configuration, specifically with REST API, however, it's not too difficult.
I'm not sure how many people are needed to deploy and maintain eh solution. We have a team of five or six, and we can handle it internally.
What about the implementation team?
We handled the setup in-house. We did not need outside assistance.
What's my experience with pricing, setup cost, and licensing?
I wasn't involved with the pricing. I'm not sure what the exact licensing costs are. My understanding is it is not too high.
What other advice do I have?
From a collaboration point of view, it's a useful tool. It's also super user-friendly. I'd rate it nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Postman
May 2025

Learn what your peers think about Postman. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
QA lead at Bank of Montreal
A fantastic standalone tool with no license, that can use improvement with integration
Pros and Cons
- "The most valuable feature is that JavaScript can be included as tests."
- "Integration of the solution towards Bitbucket, BitHub, and CI pipelines is difficult."
What is our primary use case?
The primary use case for the solution is to test the response accuracy of services that we hit without the UI.
What is most valuable?
The most valuable feature is that JavaScript can be included as tests. That makes it easier to build an end-to-end API suite and it can be automated.
What needs improvement?
Integration of the solution towards Bitbucket, BitHub, and CI pipelines is difficult.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
If used as a stand-alone solution it is easily scalable.
How was the initial setup?
The initial setup is straightforward. You only need to download the solution from the internet and run it. The most complex part of the setup is setting up a proxy if it is required.
What about the implementation team?
I implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
Unlike APIs, the solution does not require a license.
What other advice do I have?
I rate the solution seven out of ten.
As a standalone option, it's a fantastic tool, but it's very hard for us to collaborate using the solution.
Our development people use the solution for testing.
The solution is a good tool to try out new APIs that the team is building or any existing APIs. It is relatively easier to build out scripts and automate certain flows. The solution as a standalone tool is beneficial in creating utility scripts.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Engineer at Techno Study
A user-friendly that helps create some complex test suites with some simple Java codes
Pros and Cons
- "The most valuable features of the solution are that it is easy to use and user-friendly."
- "I live in Turkey, so for me, the value of dollar currency is high...Postman can change its pricing policy and decrease the prices for Turkey."
What is our primary use case?
I use Postman as a testing tool. I used Postman for one of the education-based applications named Compass. I can use Postman effectively.
What is most valuable?
The most valuable features of the solution are that it is easy to use and user-friendly. I can use Postman with simple Java codes, along with some secret codes. With Postman, I can create some complex test suites. With Postman, I can get some statistical reports, making its use so much fun for me.
What needs improvement?
From an improvement perspective, Postman can help users create a stronger feedback loop along with quicker and more responsive support resources.
I live in Turkey, so for me, the value of dollar currency is high. Postman can change its pricing policy and decrease the prices for Turkey.
For how long have I used the solution?
I have been using Postman for half a year.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
I worked with Postman all by myself in my IT group, but there is another group in my company with three or four members who use Postman presently.
I may use Postman even more for another project if needed in the future.
How are customer service and support?
I rate the technical support a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I use Selenium as a web development tool and testing tool. I also use Azure Database for MySQL.
How was the initial setup?
I rate the product's initial setup phase a ten on a scale of one to ten, where one is a difficult setup phase, and ten is a very easy setup.
The product's installation phase is very easy.
The solution is not deployed on a cloud model.
The solution can be deployed in six or seven weeks.
The product's deployment process revolves around controlling back-end activities while also keeping control over the part of writing output codes, after which I could classify some tests on it. The deployment process of the product was easy.
I was alone in the project for deployment, as it was not so complicated for one person.
What about the implementation team?
I could take care of the deployment of the product by myself without any other person or support.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price a nine or ten on a scale of one to ten, where one is cheap, and ten is very expensive. Postman is an expensive tool for Turkey.
Which other solutions did I evaluate?
I researched other applications in the market and found that Postman is better than the others.
What other advice do I have?
I can recommend Postman to others.
Considering the shortcomings that stem from Postman's pricing model and issues with support, I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at Coforge Growth Agency
Easy API development and testing that's fast and user-friendly
Pros and Cons
- "Postman helps us to automate the API testing in the team."
- "There is no support for the testing of the SOAP APIs."
What is our primary use case?
We used the solution in multiple ways, including:
1. We create Rest APIs for the communication of the front end to the backend. For the testing of those Rest APIs, we use Postman. It provides a user-friendly platform for API testing with all the request methods like GET, POST, PUT, DELETE, PATCH, and many more. We can create our own collections like group requests. We can easily share the collection with the team.
2. We are using Postman to create the documentation of the REST APIs, which the backend team creates, so the frontend engineer can easily see the request type, headers, methods, and response body for the request.
3. It is also used as an API testing tool by the automation testing team. We can write our own tests with the assert statements in Postman after the response.
How has it helped my organization?
Postman helps us to automate the API testing in the team.
It helps to share the Rest API documents with the front-end team so that they can easily integrate the API with the front-end.
It also helps in the monitoring of the APIs to check the health of an existing API.
It makes API development and testing faster and more user-friendly. It does not require any prior knowledge to work with the Postman.
It supports the GQL requests as well as the REST API.
What is most valuable?
It allows all the request methods like GET, POST, PUT, PATCH, DELETE, COPY, OPTIONS, LINK, UNLINK, and many more.
It allows all types of authentication requests like API Key, JWT bearer, Basic OAuth, OAuth 2.0, Bearer token, and many more.
It allows us to set the environment variables as per our different environments, like QA1, QA2, STAGE, DEV, PERF, and UAT.
It allows you to write the pre-request script that runs prior to any API call.
It allows us to save requests in a collection and share the collection with the team.
What needs improvement?
There is no support for the SOCKET testing with Postman.
There is no support for the testing of the SOAP APIs.
Sometimes it crashes when a lot of collections are imported in a Postman.
There is no mechanism for parallel testing.
There is no scope for load testing like in JMeter.
There is low script reusability.
It does not support SMTP protocols; it only allows HTTP protocol.
It does not allow for a data-driven approach. It cannot get the data from a database and use it for testing purposes.
For how long have I used the solution?
I have been using Postman for the last three years.
What do I think about the stability of the solution?
It is easy to use and is a lightweight solution. For the last three years it has been working perfectly fine, and we are using it for API development, API testing, and documentation to share with the front end.
What do I think about the scalability of the solution?
We can easily use Postman for large projects. We can create collections - as many as we want - and share them as JSON, for example.
How are customer service and support?
There is a huge community of Postman users. I have never had a chance to connect directly with the support team of Postman as I get help online.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have been using Postman from the start as it is user-friendly and does not require any prerequisite language to use it.
How was the initial setup?
It's quite easy to set up. You simply download it and then install it and start using it.
What's my experience with pricing, setup cost, and licensing?
We are using the free version as of now. However, the paid version allows users to create the workspace and share the common collection with more than four teammates.
Which other solutions did I evaluate?
We evaluated Katalon as well.
What other advice do I have?
It is easy to use. However, it does not allow for Socket and SOAP API testing.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at BOSACH Technologies & Consulting Pvt. Ltd
Useful for API testing and allows users to share multiple workspaces with developers
Pros and Cons
- "Postman is useful for API testing."
- "The scalability of the solution can be improved."
What is our primary use case?
I use Postman for API testing and plan to start using it for automation testing.
What is most valuable?
Postman is useful for API testing. It also allows me to have multiple workspaces to share with my developers. I've just started using the mock servers and defining the flows, but that will take time.
What needs improvement?
The scalability of the solution can be improved.
For how long have I used the solution?
I have been using Postman for more than seven to eight years.
What do I think about the stability of the solution?
The solution is stable. I rate Postman a ten out of ten for its stability.
What do I think about the scalability of the solution?
The solution is scalable. Currently, three people are using the solution in my company. I rate Postman a six out of ten for its scalability.
How are customer service and support?
I raised only two queries to the support team in the first month. I got responses for both of my queries when I was creating my mock service. So, the customer support was quick, and my issues were resolved.
How was the initial setup?
The initial setup is easy and I rate Postman a ten out of ten for its initial setup. The deployment of the solution doesn't take much time. It just requires a few hours.
What's my experience with pricing, setup cost, and licensing?
The solution has moderate pricing. We pay on a yearly basis for the solution’s licensing fee. I rate Postman a six out of ten for its pricing.
What other advice do I have?
I have not yet updated to the 10.12 version of the solution. I use the solution very, very often, four times a week. I would recommend Postman to other users.
Overall, I rate Postman a nine out of ten. Once I cover the mock servers and automation, I should be able to give a higher rating.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Delivery Engineer at a energy/utilities company with 5,001-10,000 employees
Good stability and easy initial setup process
Pros and Cons
- "It is a scalable solution."
- "They should provide more specific documentation on configuration."
What is our primary use case?
We use the solution for rest API testing purposes.
What is most valuable?
The solution's most valuable feature is code-based API testing. The technicians have complete control over the business logic code in the test tool.
What needs improvement?
Occasionally, a few variables get errors due to concurrent instances running simultaneously. They should improve this particular area. Also, providing more specific documentation on configuration would be helpful.
For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability as a ten.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I visit online forums for technical support in case of any errors.
Which solution did I use previously and why did I switch?
We used UFT earlier.
How was the initial setup?
The solution's initial setup process is straightforward. You must know about the required environment and security credentials for implementation. It needs two test automation engineers and one business analyst to execute and takes a few hours to complete.
I rate the process as an eight.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable. We pay around £70 a month for it. I rate its pricing as one.
What other advice do I have?
I advise others to gain knowledge of JavaScript. It will help them use the solution's test automation framework with ease.
I rate the solution as a nine.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Quality Engineer at a media company with 5,001-10,000 employees
It supports GraphQL and various kinds of calls, but I would like to see more database integration
Pros and Cons
- "Postman lets you create, manage, and validate a suite of tests. It has several features to help you organize your test suite. You can also automate stuff with a lot of validations and assertions. Postman supports GraphQL, and you can do various kinds of calls."
- "The reporting could be better. It should give you a detailed PDF report after you run a test."
What is our primary use case?
I primarily use Postman to manually test our APIs with HTTP and REST calls. I don't use the more advanced features, such as script automation.
What is most valuable?
Postman lets you create, manage, and validate a suite of tests. It has several features to help you organize your test suite. You can also automate stuff with a lot of validations and assertions. Postman supports GraphQL, and you can do various kinds of calls.
What needs improvement?
The reporting could be better. It should give you a detailed PDF report after you run a test.
For how long have I used the solution?
I have used Postman for about four or five years.
What do I think about the stability of the solution?
Postman is stable.
What do I think about the scalability of the solution?
Postman is scalable.
How was the initial setup?
Setting up Postman is straightforward and takes about an hour.
What's my experience with pricing, setup cost, and licensing?
We use the free version. They introduced a new licensing model where your company must subscribe to their services if you're using it for business purposes. However, I think they charge too much if you're only using the basic features. It limits what your organization can do if you're not a paying customer.
What other advice do I have?
I rate Postman a seven out of 10. I think seven is a decent score because it's a solid tool that installs quickly and has tons of features. Postman supports multiple formats of REST and GraphQL. You can automate your test suite and run regressions. I don't think Postman lets you connect to a lot of databases, which could be a limitation, but I recommend it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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