We use Postman for testing and documenting APIs. I'm the technical director.
Sr. Technical Director at Axeno
A very good ecosystem, especially when dealing with a scattered multi-discipline team
Pros and Cons
- "Good at simulating the API code from a fictitious client application to check API behavior."
- "Version management could be simplified."
What is our primary use case?
What is most valuable?
Postman helps me recreate our client environment so I can send different parameters and get that authentication information. Postman helps me simulate the API code from a fictitious client application so that I can check the API behavior. It gives you a good ecosystem, especially when you have a multi-discipline team that is scattered. It's a great product, easy to use, and people like it.
What needs improvement?
I think they could make version management easier and release it when it comes to container-based or Docker-based architecture. The solution is not really integrated in the sense that there's no distinction regarding single-tenant or multi-tenant use, or whether there are different versions for different container applications. Different versions of APIs might be required but there's currently no distinction between them.
I think Postman should now focus on integrating into the whole DevOps and CI/CD pipeline and publish more white papers and articles to make it easier for somebody doing the DevOps and integrating Postman into the different development scenarios.
For how long have I used the solution?
I've been using this solution for five months.
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May 2025

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What do I think about the stability of the solution?
The solution is very stable. We were able to test it and simulate different client experiences.
What do I think about the scalability of the solution?
The solution is scalable, we use it for millions of customers' API codes.
How are customer service and support?
We haven't needed to contact technical support because the documentation is very straightforward and very helpful. It has good community support.
How was the initial setup?
The initial setup was straightforward and was carried out in-house.
What's my experience with pricing, setup cost, and licensing?
We've been using the open-source version until now, but I think within the next six months we might move to the enterprise solution. Licensing costs are reasonable, in the mid-range. There are more expensive solutions.
What other advice do I have?
Postman has taken the development community by storm. A lot of developers are using Postman for different things. Not everybody understands the end-to-end capability of Postman yet; one person might think it's only for testing, another that you can build applications, and somebody else might use it for documentation. Different developers look at it from different perspectives, and it has huge versatility.
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Independent consultant, at OpenText
Time-saving API testing with automated coding and easy-to-learn interface
Pros and Cons
- "The user interface is very easy to learn and use, and it is a lightweight application."
- "Postman needs to improve its support for a lot of integrations."
What is our primary use case?
We use Postman for API testing, and I am also using it for training purposes.
How has it helped my organization?
I have found that our time is significantly saved in terms of debugging and writing down the code manually as Postman allows us to add the code with the help of test and assertions, eliminating the need to write code ourselves.
What is most valuable?
The user interface is very easy to learn and use, and it is a lightweight application. It's also an open-source tool for API testing. One of the best features is that you really don't need to be an expert in any programming language because Postman can generate the codes automatically for you.
What needs improvement?
Postman needs to improve its support for a lot of integrations. Additionally, browser add-ins or extensions would be helpful.
For how long have I used the solution?
I have been using Postman for quite a while, perhaps for the past seven or eight years.
How was the initial setup?
The initial setup is very easy and simple.
What's my experience with pricing, setup cost, and licensing?
Being an open-source tool, it's a lightweight tool that I would prioritize as number one.
What other advice do I have?
I would prefer Postman as my priority since it's an open-source tool, simple to install and use. You don't need to be a programming expert to use it, which presents several advantages.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 21, 2024
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Postman
May 2025

Learn what your peers think about Postman. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Software Quality Assurance Supervisor at a transportation company with 1,001-5,000 employees
API building and management platform used for six years to test and manage REST APIs
Pros and Cons
- "Postman uses the DRY framework of JavaScript and that framework is easy and a good way to put assertions on responses."
- "Postman could be improved by providing options for performance testing of APIs."
What is our primary use case?
Postman is a good tool for completing a sanity check or smoke test of REST APIs. It's a quick way to manage your REST API-related test cases, and it gives good options for assertions for the response of the APIs. We have 30 people using this solution in our business.
What is most valuable?
Postman uses the DRY framework of JavaScript and that framework is easy and a good way to put assertions on responses.
What needs improvement?
Postman could be improved by providing options for performance testing of APIs. We would like to complete performance testing of a specific set of API's by checking them against thousands of the records and checking responses times.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is straightforward and only takes a few minutes.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Test Engineer at a outsourcing company with 201-500 employees
A stable, scalable solution with a user-friendly interface
Pros and Cons
- "The most valuable feature is the user interface because it provides a clear space for the URL, headers, body, prerequisites, and tests."
- "The solution can be improved by providing detailed error logs including the line the error took place to make it easier to correct."
What is our primary use case?
The primary use case of this solution is for the API manual testing, manual verification to get the response, and for API automation.
What is most valuable?
The most valuable feature is the user interface because it provides a clear space for the URL, headers, body, prerequisites, and tests.
What needs improvement?
The solution can be improved by providing detailed error logs including the line the error took place to make it easier to correct. I would like to see functionality added for uploading specific scripts and not the entire collection.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The web app version is more stable than the desktop application.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The support team is very responsive in resolving any issues we have.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is free for individuals, but for companies that use it across the organization, you have to pay per user. The solution is competitively priced.
What other advice do I have?
I give the solution ten out of ten.
If you have a small amount of knowledge of HTTP status codes, how to make collections, and how to deal with environment variables is enough to use this solution.
We have 1000 people in our organization using the solution daily.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead Developer at Mayora Infotech
Useful testing, reliable, and easy implementation
Pros and Cons
- "The most valuable feature of Postman is the verification and testing of APIs."
- "I rate the support for Postman a four out of five."
What is our primary use case?
We are using Postman to verify and test APIs.
How has it helped my organization?
The solution has helped us make better APIs. The solution is able to provide us with error reports if there are problems with the APIs. This has saved our developers time.
What is most valuable?
The most valuable feature of Postman is the verification and testing of APIs.
What needs improvement?
Postman could improve the saving date capabilities.
For how long have I used the solution?
I have been using Postman for approximately five years.
What do I think about the stability of the solution?
The stability of Postman is good.
What do I think about the scalability of the solution?
The solution is scalable.
All the developers in my company are using this solution.
How are customer service and support?
I rate the support for Postman a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Swagger. I would recommend Swagger for the backend developers. The APIs only need to be set up once, then Swagger generates the document for all of them. In Postman the APIs need to be set up manually.
How was the initial setup?
The initial setup of Postman is straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Postman a four out of five.
Which other solutions did I evaluate?
We evaluated other options before we choose Postman.
What other advice do I have?
I rate Postman a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a energy/utilities company with 51-200 employees
A user-friendly API client with a useful automation feature
Pros and Cons
- "I like that it is very easy to use. I also like the automation feature."
- "It would be better if we could integrate programming languages like .NET, Java, and JavaScript. It could also be more user-friendly."
What is our primary use case?
I use Postman for API testing. I use this solution for UI or automation purposes.
What is most valuable?
I like that it is very easy to use. I also like the automation feature.
What needs improvement?
It would be better if we could integrate programming languages like .NET, Java, and JavaScript. It could also be more user-friendly.
For how long have I used the solution?
I have been using Postman for three to four months.
What do I think about the stability of the solution?
Postman is a stable product.
What do I think about the scalability of the solution?
Postman is a scalable product. We have two or three users using Postman in our organization.
How was the initial setup?
The initial setup is straightforward because we are IT professionals.
On a scale from one to five, I would give the initial setup a 5.
What's my experience with pricing, setup cost, and licensing?
I am using the free option.
Which other solutions did I evaluate?
ReadyAPI is very good, but you have to pay for it. Postman has a free option, and that is why I am using it. ReadyAPI is more user-friendly. For example, its features elaborate on what happened. You can right-click on the thing and add the features. In Postman, we have to find things from the inside and then get it into the project. The main difference with Postman is the ability to connect with different application tools integrated with Jira and database connectivity.
What other advice do I have?
On a scale from one to ten, I would give Postman a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Automation Tester at HSBC Software Development
Automation solution that is stable, scalable and offers an easy to use Chrome extension
Pros and Cons
- "The initial setup of this solution is straightforward. Postman can be used as an extension in Google Chrome for those who do not wish to install it directly. Deployment took an hour and a half."
- "We have previously used Tosca which allowed us to verify information using authentications. It would be useful if this was also possible using Postman. In a future release, Postman should connect to DB."
What is our primary use case?
We use this solution to create multiple automations for a number of different users.
What needs improvement?
We have previously used Tosca which allowed us to verify information using authentications. It would be useful if this was also possible using Postman. In a future release, Postman should connect to DB.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup of this solution is straightforward. Postman can be used as an extension in Google Chrome for those who do not wish to install it directly. Deployment took an hour and a half.
What other advice do I have?
This is a fairly good tool and I would recommend it to others.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test lead at Percik Consulting
Helps with API testing
Pros and Cons
- "The developers put the API in a common workspace which is a nice feature. It makes things much easier and faster to start testing."
- "I would like to see more integrations with other platforms."
What is our primary use case?
I use the tool to test the APIs that are developed.
What is most valuable?
The developers put the API in a common workspace which is a nice feature. It makes things much easier and faster to start testing.
What needs improvement?
I would like to see more integrations with other platforms.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
My company has 100 users for the product.
How was the initial setup?
The tool's setup is straightforward and took less than an hour to complete.
What other advice do I have?
I would rate the product an eight out of ten. The product's user interface is better than others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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