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Real User
Jun 5, 2023
A scalable and stable product that has artificial intelligence and machine learning capabilities
Pros and Cons
  • "The solution provides threat intelligence with EDR."
  • "The solution should be made a bit cheaper."

What is our primary use case?

The product can be used for securing endpoints from various types of attacks, threat incidents, and malware attacks.

What is most valuable?

NGFW and Cortex are the best features of the product. The solution provides threat intelligence with EDR. The most interesting part is that the product uses artificial intelligence and machine learning capabilities.

What needs improvement?

The solution should be made a bit cheaper.

For how long have I used the solution?

I have been using the solution for six months.

Buyer's Guide
Palo Alto Networks Cortex XSOAR
August 2026
Learn what your peers think about Palo Alto Networks Cortex XSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,005 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The product is scalable. It can integrate with a lot of products.

How are customer service and support?

Support is good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

With the right skillsets, the deployment is quite easy and does not take a lot of time. You can do the deployment manually or push it through your Active Directory.

What other advice do I have?

I would definitely recommend the product to others. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1726734 - PeerSpot reviewer
Supervisor SOC at a tech services company with 51-200 employees
Real User
Jan 14, 2022
Integrates well, stable, and good technical support
Pros and Cons
  • "I have found the solution very useful, it integrates well with other platforms."
  • "The configuration of the solution could improve it is difficult."

What is most valuable?

I have found the solution very useful, it integrates well with other platforms.

For how long have I used the solution?

I have used Palo Alto Networks Cortex XSOAR within the last 12 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Palo Alto Networks Cortex XSOAR to be scalable all the time.

How are customer service and support?

The technical support is good.

How was the initial setup?

The configuration of the solution could improve it is difficult.

What about the implementation team?

We have four engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Palo Alto Networks Cortex XSOAR is expensive.

What other advice do I have?

I rate Palo Alto Networks Cortex XSOAR a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Cortex XSOAR Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Palo Alto Networks Cortex XSOAR Report and get advice and tips from experienced pros sharing their opinions.