PeerSpot user
HCM Solution Consultant - Project Manager at a tech services company with 51-200 employees
Consultant
The platform lets users access critical employee information and turn operations into quick and effortless processes with its modules.

What is most valuable?

For me, the most valuable features are the following;

  • Its configuration capabilities. You can adapt the solution to give response to your organizational needs.
  • It’s really user friendly, intuitive, and an easy to use solution.
  • The platform lets users access critical employee information and turn operations into quick and effortless processes with its modules.
  • The solution is continuously improving and adding new functionality with three to four releases each year.

How has it helped my organization?

With Oracle Taleo, we have automated and standardized our hiring operations. Every new employee has an on-boarding plan, and we have added value to our review and compensation processes with a solution that integrates these systems.

We have reduced time and resources required to deliver outputs. In terms of information and data access, we can run one-click reports with accurate data.

What needs improvement?

Although I know that the Oracle Development team is working on it for next releases, there are certain areas where functionality could be improved in the Learning Module (better integration with the other modules, and in terms of reporting).

For how long have I used the solution?

Our company has been using Oracle Taleo Business Edition Cloud since 2014. We also work as implementation consultants with other customers.

Buyer's Guide
Oracle Taleo
April 2024
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What was my experience with deployment of the solution?

We had no issues with the deployment.

What do I think about the stability of the solution?

We have had no issues with the stability.

What do I think about the scalability of the solution?

We have had no issues scaling it for our needs.

How are customer service and support?

The Oracle Cloud support platform is really helpful. When you create a service request, you can categorize your issue by service and problem type and you can access knowledge related to your issue.

Oracle Support has a 24-hour service to resolve issues.

How was the initial setup?

Project implementations for Taleo used to go really well. Its cloud deployment makes getting the system configured and running easy and in a short period of time .

What about the implementation team?

We are an Oracle Cloud solution implementation specialists and product certificated so we perform the implementation.

What's my experience with pricing, setup cost, and licensing?

Pricing is available by quote only. Contact Oracle directly for pricing information.

Which other solutions did I evaluate?

We have evaluated other solutions, and in my opinion in terms of capabilities and price, Oracle Taleo Business Edition is the best option for small- and medium-sized businesses.

What other advice do I have?

It is a really competitive solution in terms of technical features and user experience. Consider engaging an implementation partner if you can afford it. There are many companies that can help with experience and expertise.

This is the Control Panel where you can access all the information and processes you manage by ROI.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Career Advancement Specialist at Smart Solutions, Inc.
Real User
Even the most basic features were great

What is our primary use case?

I am a technical recruiter. I used this to track candidates when working for an IT staffing company.

How has it helped my organization?

We had no tracking system prior, so this was a huge improvement.

What is most valuable?

Since we had no system before (we just kept everything in Outlook), even the most basic features were great.

What needs improvement?

I don't remember a lot of CRM-type functionality for our salespeople.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Taleo
April 2024
Learn what your peers think about Oracle Taleo. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
it_user347679 - PeerSpot reviewer
HCM Cloud Consultant at a tech services company with 501-1,000 employees
Consultant
Oracle Taleo Enterprise is a Human Resources tool that manages employees, align them to corporate objectives, and develop their skills. Manages selection processes of internal candidates and external.

What is most valuable?

There are several valuable features--

  • It has a high amount of configuration capabilities.
  • It provides the best solution for ensuring a very good quality selection process, evaluation reviews, development plans, goals and development planning.
  • It is an intuitive and easy to use solution, offering a complete suite of standard reports out of the box for the hiring process (Oracle Business Intelligence).

How has it helped my organization?

In my experience, the product has provided customers automation for their selection processes amongst others. A recruiter can manage many candidates at the same time and reject or approve your submissions, send correspondences, manage offers, evaluations, external services, job posting, custom branding, etc.

What needs improvement?

When editing some components such as requisitions, the solution does not respond quickly in terms of performance, maybe because of the technology in which the solution is currently built.

Another enhancement would be to implement standard “Embedded Reports” for customers in Taleo recruiting. This is a new application integrated in Taleo. Now, the administrator of the application has to create the embedded reports from scratch and the administrator need to know about Microsoft Publisher.

For how long have I used the solution?

I have used this solution for less than two years. I work as an integrator and not as a customer.

What was my experience with deployment of the solution?

Currently, I have not had any problems with implementations for clients. Customers are satisfied with the product and can see that their work in human resource management is easier with Taleo.

What do I think about the stability of the solution?

Taleo is a stable product that does not suffer outages due to problems with the application. Oracle notifies their clients when the system is not available, and this always happens in non-working hours for a short period of time.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

In my opinion, the Oracle support is quite good as at any time you can report an incident, problem, or question. The issue can be catalogued depending on the severity. If the issue has a very serious impact, Oracle Support has a 24-hour service to resolve issues.

Technical Support:

Technical support is good. The customer can classify the type of issue, to ensure the correct technician solves that problem. For example, if a customer has a question or issue with the reports, the customer will put their incident in that category. Thus, the technician associated at this incidence will be skilled in Taleo reports.

Which solution did I use previously and why did I switch?

I worked with PeopleSoft HCM. An application in the cloud is flexible and can scale up and down to meet your organization’s requirements. The data in the cloud is secure. Using cloud technology reduces your maintenance fees. No more servers, software, and update fees. Many of the hidden costs typically associated with software implementation, customization, hardware, maintenance, and training are rolled into a transparent subscription fee.

How was the initial setup?

The initial setup was simple thanks to detailed configuration and user manuals that Oracle offers customers and application partners.

What about the implementation team?

We are a specialized partner and product certificate. We perform implementations for our customers, and help them to start using the new tool through training their trainers.

What was our ROI?

The ROI is high in terms of efficiency in the process. This figure depends on the basis of calculation and analysis of each client.

What's my experience with pricing, setup cost, and licensing?

Oracle Taleo Enterprise is a good solution based on quality and cost. The customer must contact Oracle to see the conditions and prices of the product license.

Which other solutions did I evaluate?

We looked at another application which was good, but is different to Taleo. Based on my experience in the cloud, the cloud products are the future and the implementations are very short and simple for the customer.

What other advice do I have?

It is a good tool for HR processes, selection processes, assessments, succession planning, etc. Thanks to these modules, the work of human resources will be managed globally in a single tool with the possibility of implementation in different countries and languages.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521790 - PeerSpot reviewer
Sent Sales Exec at a financial services firm with 1,001-5,000 employees
Vendor
The mobile interface enables us to use it from anywhere; expedites on-boarding

What is most valuable?

  • Mobile interface
  • Ease of use

How has it helped my organization?

I think we have faster on-boarding time. It is mobile and you can use it anywhere. It's also more cost effective because it doesn't take as many people to do it. Employees can log in from where they're at.

What needs improvement?

The recruiting section needs work.

What do I think about the stability of the solution?

Sometimes there is a little bit of a lag, and maybe that was more because of our network. I haven't really had an issue with it from any device I was using. It's been pretty consistent.

How is customer service and technical support?

I haven't had to open any tickets.

Which other solutions did I evaluate?

I didn't because this is what my company had.

What other advice do I have?

Just keep it simple. Use the instructions and the prompts that you get. Follow the instructions from your HR or talent group.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Manager at a tech vendor with 11-50 employees
Real User
A stable solution, but it needs an updated interface and should allow for better integration
Pros and Cons
  • "The stability of the solution is good."
  • "I don't see very valuable features in this product because it has an old way of interpreting ATS. It should be more flexible in managing datasets and data searches. The screening data is a long process in Taleo."

What is our primary use case?

We primarily use the solution for recruitment.

What needs improvement?

I don't see very valuable features in this product because it has an old way of interpreting ATS. It should be more flexible in managing datasets and data searches. The screening data is a long process in Taleo.

The interface isn't so user-friendly. It's a little bit dated.

The next release should have an option for video interviews. Also, it would be helpful to have a more flexible and integrated system for scheduling follow-up interviews and appointments. We should be able to integrate more easily with other HR systems.

For how long have I used the solution?

I've been using the solution for one week.

What do I think about the stability of the solution?

The stability of the solution is good.

How are customer service and technical support?

We haven't contacted technical support yet, as we've only been using the solution one week.

Which solution did I use previously and why did I switch?

We didn't previously use another solution before implementing Taleo.

How was the initial setup?

The initial setup was complex. Deployment took about three or four weeks.

What about the implementation team?

We had a consultant assist with the implementation.

What other advice do I have?

I would rate the solution five out of ten.

They should provide users with a better, more modern interface and enable more flexibility in managing the datasets. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at a tech services company with 1,001-5,000 employees
Real User
Good requisition management and pre-screening features and it is easy to use
Pros and Cons
  • "It is easy to use. Requisition management and pre-screening are the two most valuable features."
  • "The pricing could be improved."

What is our primary use case?

We use the cloud deployment model. My primary use case for this solution is for recruiting. 

What is most valuable?

It is easy to use. Requisition management and pre-screening are the two most valuable features. 

What needs improvement?

The pricing could be improved.

In the next release, I would like to see new integration points to two new sourcing channels.

For how long have I used the solution?

I have been using Taleo for around one year.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

Scalability is okay. We have three users using this solution. It's a small scale. The users are recruiters. 

Which solution did I use previously and why did I switch?

This is the first solution of this type that we've used. 

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

We used a consultant for the deployment. 

What other advice do I have?

I would recommend this solution to someone considering it. I would rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Taleo Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle Taleo Report and get advice and tips from experienced pros sharing their opinions.