Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Manager Database Administration at a financial services firm with 5,001-10,000 employees
Vendor
Aug 31, 2016
The Active Data Guard feature provides the comfort of routing reporting requirements to a standby site while at the same time redoing the application.

What is most valuable?

Active Data Guard: This feature is useful for all organizations, I believe, as it provides you the comfort of routing your reporting requirements to a standby site while at the same time redo application is done.

Tablespace Encryption: This feature helps in protecting your data whenever you share it. It prevents unrestricted access to data, no matter whether you are DBA or OS guy.

Data Masking: This feature helps in hiding the confidential information from unauthorized users, such as customer phone#, email, account balance, credit card#, etc.

Database Replay

How has it helped my organization?

Active Data Guard has been pretty handy in managing the real-time reporting requirements from our core systems. Tablespace Encryption has also been very helpful in implementing security to ensure that our data is secured.

What needs improvement?

Data Guard: We face issues while configuring standby sites using Data Guard. The error messages reported do not match with the actual reason for failure. So, proper error logging should be developed so that users can reach the exact root cause.

For how long have I used the solution?

I have used it for five years.

Buyer's Guide
Oracle Database
December 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.

What was my experience with deployment of the solution?

I did not encounter any deployment issues.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and support?

Customer Service:

I rate customer service 6.5/10.

Technical Support:

I rate technical support 6.5/10. The reason for such a low rating is that we are located in Asia and whenever we open a SR during daytime, it is routed to an Indian engineer who doesn't provide a lot of support. However, when I open a SR during nighttime, we are assigned some American engineer who helps in resolving the issue pretty promptly. So I think Oracle needs to look into this. It’s my opinion only.

Which solution did I use previously and why did I switch?

We have been using Oracle from day one.

How was the initial setup?

Installation is pretty simple and user friendly.

What about the implementation team?

In-house implementation.

What was our ROI?

That’s pretty much financial stuff myself being a DBA can't answer. However, when Oracle is keeping things up and running, then ROI would be good.

What's my experience with pricing, setup cost, and licensing?

License cost for Oracle Database and other products seems to be on the higher side, but even then, more than half of the market is captured by Oracle.

Which other solutions did I evaluate?

We evaluated MS SQL Server.

What other advice do I have?

Just go for it and explore its features. You will find a pretty easy way to manage your routine tasks.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user517437 - PeerSpot reviewer
it_user517437Works at a energy/utilities company with 1,001-5,000 employees
Vendor

I agree that active data guard is very useful

See all 3 comments
it_user489099 - PeerSpot reviewer
DB Admin with 5,001-10,000 employees
Real User
Aug 28, 2016
Multitenant Architecture reduces operating cost and it could lead to license cost savings depending on the aggregation of DBs.

What is most valuable?

The most valuable feature of the product for me is the Oracle MTA (Multitenant Architecture) because it can reduce dramatically the operating costs. And, it could lead to license cost savings depending on the aggregation of DBs.

First is operating cost down. There is a lot administrative work, even if there is only one DB, such as backup, tuning, monitoring and patching. DB Integration with MTA contributes to reducing operating costs. Using Oracle MTA, we can operate above actions to multiple database with just one operation. So we can reduce operating cost.

Second is license cost down. With Oracle MTA, we can reduce license cost. Because we can integrate MTA server(s) from a lot of Oracle servers.

How has it helped my organization?

Using MTA, the development environment can be easily prepared. Efficient maintenance such as patching and backup to multiple environments can be carried out in a single operation. Also it can be easily migrated to the cloud environment.

In the same user, it is suitable in the test and development environment. And it is also suitable for databases with large numbers of environments.

For how long have I used the solution?

I have used this solution for over 13 years of pre-sales activities as engineer of Oracle products in the company-wide organization. Recently, I'm in charge of DB security, DB In-Memory, Multitenant and Oracle Cloud.

What do I think about the stability of the solution?

I did encounter issues with stability. But it was the first release (12.1.0.1). Now, MTA is quite stable at the latest version.

What do I think about the scalability of the solution?

We didn't encounter any issues with scalability. We can use MTA and RAC (Real Application Clusters) in combination, so it can also meet scalability requirements.

Which solution did I use previously and why did I switch?

Previously, instance consolidation and schema integration was the mainstream. However, instance consolidation can consume a lot of resources, and schema consolidation entails a cost for application modification. MTA has resolved these challenges.

How was the initial setup?

Although the setup itself is not significantly different, we needed a little consideration to configure multitenant designs, such as security settings and operation design.

What's my experience with pricing, setup cost, and licensing?

High DB consolidation ratio leads to reduced license costs, regardless of the Enterprise Edition and Oracle multitenant option license. In addition, running costs should be considered.

There is a lot administrative work, even if there is only one DB, such as backup, tuning, monitoring and patching. DB Integration with MTA contributes to reducing operating costs.

Which other solutions did I evaluate?

We did not evaluate other options, because there are no other options. Oracle Multitenant is the only option.

What other advice do I have?

The current optimal use case is test and development environment. If you would like to use MTA in advance, you can check it out on Oracle Cloud (PaaS). Because Oracle Cloud can be used as a prepaid system, you can try a variety of optional features without caring about the license costs.

Oracle Database is the industry standard product for a long time. This has been achieved precisely they provide what the customers really want in every new version.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is an Oracle Platinum Partner.
PeerSpot user
Buyer's Guide
Oracle Database
December 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
it_user436152 - PeerSpot reviewer
Chief, Application Management Branch at a government with 501-1,000 employees
Vendor
Aug 28, 2016
We appreciate the fact that Oracle Database is the industry standard for RDBMS solutions.

Valuable Features

We like and appreciate the fact that Database is the industry standard for RDBMS solutions. Because of this, we know that the product is constantly being developed and improved in terms of functionalities and stability. It's very stable and a very secure place to store data.

Improvements to My Organization

We know that it's an investment that gives us peace of mind. It's mature and has a broad community of users.

Room for Improvement

There are a lot of features that I'm just not sure of yet in their ability to provide us value. I'd like to try a rack implementation and a replication-type software, though I'm not sure of their ability to add value. A more specific area of improvement, would be in technical support. It needs to be better, especially for Oracle's flagship product.

Use of Solution

I've been working with it since the 90s, going back to 733.

Deployment Issues

We don't have any issues deploying it.

Stability Issues

We haven't had any issues with crashing or downtimes or anything due to the product. It's been very stable, and there's not really even a thought of it being unstable.

Scalability Issues

Some of our bigger projects that are non-E-Business Suite, like SAP implementations, go up to five terabyte databases and there no problems scaling there. We've had no issues with inability to scale.

Customer Service and Technical Support

Technical support is definitely challenging as they are not always the most forthcoming with information, nor are they the most highly-trained techs when you open SRs. There have definitely been issues there, especially compared to the costs that you pay for the support.

Other Advice

There's always room for improvement, but we're happy overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user426513 - PeerSpot reviewer
Consultant at a recruiting/HR firm with 501-1,000 employees
Vendor
Aug 28, 2016
11g: Vertical scaling is the most valuable feature for us. What needs to improve is the real-time query response.

Valuable Features

Vertical scaling is the most valuable feature for us in our use of it with version 11g.

Improvements to My Organization

For the company, the greatest improvement came with the integration and higher availability of data. We need to track our customers' needs, and the data with Big Data Solutions is now stored and used to get end user reports via QlikView.

Room for Improvement

What needs to improve is the real-time query response. We will be changing the Database over to SSD soon, which will improve those response times.

Use of Solution

We are using an IBM AIX POWER machine with Oracle 11g. We want to upgrade Oracle Database to 12c.

Deployment Issues

There were no issues with the deployment.

Stability Issues

We have had no issues with the stability.

Scalability Issues

We've had no issues scaling it.

Customer Service and Technical Support

Oracle and IBM often come into the office to discuss the situation and any current issues. We also get help with our teams who operate the systems.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user486519 - PeerSpot reviewer
Computer Specialist at a consultancy with 501-1,000 employees
Consultant
Jul 28, 2016
The Autolink login is an important feature in the environment that we are in now.

Valuable Features

The Autolink login is an important feature in the environment that we are in now. The product can also handle any size data, which is valuable because we have a variety of differently sized databases. There is a lot of support for the product and a lot of customizable features and build-ons.

Room for Improvement

The addition of a feature that better manages auditing and tuning would be useful for us. There are tuning features available already, but I am not yet skilled in those, so I don’t know if they are improvements, and currently, this is one of my biggest challenges.

Use of Solution

We have used Oracle Database for about 20 years.

Stability Issues

I have not had that many problems with stability over the years. I have found one bug personally, but other than that the Database has been pretty clean.

Scalability Issues

There are many different options for scaling. You can scale to whatever size you want by adding hardware, partitioning your data, or using some of Oracle’s different technologies.

Customer Service and Technical Support

There is a good knowledge base within the community of Oracle users that you can search to find information about your issues. You can often just Google search problems too.

If you submit a ticket with Oracle, they have a support system. While we get good support on our tickets, it can be challenging. Sometimes the support team disagrees with what you want to do and tells you to work in a different way. They also get frustrated with undocumented features, and if you have written code that you were not supposed to that runs in the current release, it could be prohibited in an additional release, forcing you to rewrite your code.

Initial Setup

We have not had any major problems with upgrading. Like I said in regards to technical support, sometimes you have to do some recoding, but for the most part, upgrades have been pretty smooth. If your work is vanilla, you are fine. If you are trying to do some of the cutting edge stuff, there can be issues.

Other Advice

Make sure you know what pieces you need, since Oracle has a lot of components and add-ons that you can buy. Also, make sure you know what you are going to do with the product before you buy it, and research the marketplace to see if it is the best product for your needs. While there are many options, Oracle is recognized as one of the leaders in the marketplace. You just have to see if it is worth the money for what you want to do with it. I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user486513 - PeerSpot reviewer
General Manager at a tech company with 51-200 employees
Vendor
Jul 28, 2016
The most valuable feature is security.

Valuable Features

The most valuable feature is security; you do not lose information.

Improvements to My Organization

As a result of using the Oracle Database, users are confident that the information is correct. It doesn't get corrupted, it doesn't get lost, and you can always access it and find it. Before clients used the Database, they used spreadsheets and needed to do a lot of crosschecking between documents to see if operations were valid. After starting with the database and realizing that the information there is always correct, teams start to be more productive, since they don’t have to spend that time crosschecking.

Use of Solution

We've been using it for more than ten years and it really works well.

Stability Issues

It never crashes, so we can have it running for months. It's amazing for the customer because they don't even know it's running. After some time, they forget that there is a database behind them.

Scalability Issues

We have clients that started with one user and now are running up to 200 users. It’s the same version with bigger hardware. It’s amazing the way the database can scale.

Customer Service and Technical Support

Usually response is very good. We have had to escalate issues a few times, but normally it’s fixable.

Initial Setup

It doesn't matter which version you are using or how you deploy it. It will have the same scripts and the same configuration, regardless of size and complexity.

Other Solutions Considered

We have compared it with Microsoft and IBM, and this is a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. ISV
PeerSpot user
it_user486543 - PeerSpot reviewer
Systems Engineer, Crew Escape & Life Support F35 Lightning Ii at a tech company with 10,001+ employees
Real User
Jul 28, 2016
It has been stable. We don’t have much downtime.

Improvements to My Organization

It helps us to manage and run the company.

Room for Improvement

As a developer, I use the reporting side. We need a better reporting tool with some kind of data warehouse capability. We are happy with the product, though, and are just looking for new features. Most of the time we end up using any additional features they provide.

Use of Solution

We have used the product for twelve years.

Stability Issues

It has been stable for all of our twelve years of use. We don’t have much downtime. The product is really good.

Scalability Issues

It meets our scalability requirements right now.

Customer Service and Technical Support

We are quite happy with the support we get.

Initial Setup

We haven’t experienced any problems regarding product upgrades. We follow a very systematic approach so that we don’t have downtime.

Other Advice

We are a big company, and we are satisfied. I think it is a good product. I would give it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user486582 - PeerSpot reviewer
Senior ERP Developer at a university with 1,001-5,000 employees
Vendor
Jul 28, 2016
We have our students, HR, payroll and financial all in one database.

Valuable Features

You can do just about anything with Oracle Database.

Improvements to My Organization

We use it for everything. We have our students, HR, payroll and financial all in one database.

Room for Improvement

We use a third party software called illusion banner on top of the customization that we have, so we wait for their improvements or do customization ourselves.

Use of Solution

I have been using the product for 14 years. I started with Oracle 7.

Stability Issues

I have never had an issue with stability.

Scalability Issues

It needs to be scaled based on how you're using the app.

Customer Service and Technical Support

I have reported few bugs. They do good job, and there are often solutions available on the Internet.

Initial Setup

We have downtime during upgrades that can last from hours to days. The last database update took two or three days.

Other Advice

All I can say is to trust Oracle. I would rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user516453 - PeerSpot reviewer
it_user516453Works at a tech company with 10,001+ employees
Real User

ok great, you are using best of breed RDBMS technology

Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.