The Autolink login is an important feature in the environment that we are in now. The product can also handle any size data, which is valuable because we have a variety of differently sized databases. There is a lot of support for the product and a lot of customizable features and build-ons.
Computer Specialist at a consultancy with 501-1,000 employees
The Autolink login is an important feature in the environment that we are in now.
What is most valuable?
What needs improvement?
The addition of a feature that better manages auditing and tuning would be useful for us. There are tuning features available already, but I am not yet skilled in those, so I don’t know if they are improvements, and currently, this is one of my biggest challenges.
For how long have I used the solution?
We have used Oracle Database for about 20 years.
What do I think about the stability of the solution?
I have not had that many problems with stability over the years. I have found one bug personally, but other than that the Database has been pretty clean.
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What do I think about the scalability of the solution?
There are many different options for scaling. You can scale to whatever size you want by adding hardware, partitioning your data, or using some of Oracle’s different technologies.
How are customer service and support?
There is a good knowledge base within the community of Oracle users that you can search to find information about your issues. You can often just Google search problems too.
If you submit a ticket with Oracle, they have a support system. While we get good support on our tickets, it can be challenging. Sometimes the support team disagrees with what you want to do and tells you to work in a different way. They also get frustrated with undocumented features, and if you have written code that you were not supposed to that runs in the current release, it could be prohibited in an additional release, forcing you to rewrite your code.
How was the initial setup?
We have not had any major problems with upgrading. Like I said in regards to technical support, sometimes you have to do some recoding, but for the most part, upgrades have been pretty smooth. If your work is vanilla, you are fine. If you are trying to do some of the cutting edge stuff, there can be issues.
What other advice do I have?
Make sure you know what pieces you need, since Oracle has a lot of components and add-ons that you can buy. Also, make sure you know what you are going to do with the product before you buy it, and research the marketplace to see if it is the best product for your needs. While there are many options, Oracle is recognized as one of the leaders in the marketplace. You just have to see if it is worth the money for what you want to do with it. I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at Grupo luthe
The most valuable feature is security.
Valuable Features
The most valuable feature is security; you do not lose information.
Improvements to My Organization
As a result of using the Oracle Database, users are confident that the information is correct. It doesn't get corrupted, it doesn't get lost, and you can always access it and find it. Before clients used the Database, they used spreadsheets and needed to do a lot of crosschecking between documents to see if operations were valid. After starting with the database and realizing that the information there is always correct, teams start to be more productive, since they don’t have to spend that time crosschecking.
Use of Solution
We've been using it for more than ten years and it really works well.
Stability Issues
It never crashes, so we can have it running for months. It's amazing for the customer because they don't even know it's running. After some time, they forget that there is a database behind them.
Scalability Issues
We have clients that started with one user and now are running up to 200 users. It’s the same version with bigger hardware. It’s amazing the way the database can scale.
Customer Service and Technical Support
Usually response is very good. We have had to escalate issues a few times, but normally it’s fixable.
Initial Setup
It doesn't matter which version you are using or how you deploy it. It will have the same scripts and the same configuration, regardless of size and complexity.
Other Solutions Considered
We have compared it with Microsoft and IBM, and this is a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. ISV
Buyer's Guide
Oracle Database
March 2025

Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
860,632 professionals have used our research since 2012.
Systems Engineer, Crew Escape & Life Support F35 Lightning Ii at a tech company with 10,001+ employees
It has been stable. We don’t have much downtime.
Improvements to My Organization
It helps us to manage and run the company.
Room for Improvement
As a developer, I use the reporting side. We need a better reporting tool with some kind of data warehouse capability. We are happy with the product, though, and are just looking for new features. Most of the time we end up using any additional features they provide.
Use of Solution
We have used the product for twelve years.
Stability Issues
It has been stable for all of our twelve years of use. We don’t have much downtime. The product is really good.
Scalability Issues
It meets our scalability requirements right now.
Customer Service and Technical Support
We are quite happy with the support we get.
Initial Setup
We haven’t experienced any problems regarding product upgrades. We follow a very systematic approach so that we don’t have downtime.
Other Advice
We are a big company, and we are satisfied. I think it is a good product. I would give it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ERP Developer at a university with 1,001-5,000 employees
We have our students, HR, payroll and financial all in one database.
Valuable Features
You can do just about anything with Oracle Database.
Improvements to My Organization
We use it for everything. We have our students, HR, payroll and financial all in one database.
Room for Improvement
We use a third party software called illusion banner on top of the customization that we have, so we wait for their improvements or do customization ourselves.
Use of Solution
I have been using the product for 14 years. I started with Oracle 7.
Stability Issues
I have never had an issue with stability.
Scalability Issues
It needs to be scaled based on how you're using the app.
Customer Service and Technical Support
I have reported few bugs. They do good job, and there are often solutions available on the Internet.
Initial Setup
We have downtime during upgrades that can last from hours to days. The last database update took two or three days.
Other Advice
All I can say is to trust Oracle. I would rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Oracle Developer at a tech services company with 51-200 employees
Helps you store and root through data as fast as possible.
Valuable Features
Oracle Database helps you store and root through data as fast as possible, which is really valuable to our organization. In addition, while I can do everything I would like to with the product, if there is something that is not possible in the current version, you can build your own features.
Improvements to My Organization
The expansiveness of the Oracle Database has been beneficial. You can find more than you could ever think of in the product, which increases business efficiencies by returning information to you quickly and allowing you to do work in the database that you would otherwise have to do in a different application.
Room for Improvement
The product could have more persistent data types, like Boolean and the simple features in MySQL and most databases.
Stability Issues
It is so stable that I have this mantra: “If you have not crushed the server you have not been trying hard enough.” I have not crushed it in a long while. It is really stable.
Scalability Issues
It scales very well.
Customer Service and Technical Support
It is pretty good. They always ask the same questions about log files, so since we already know what they are going to be asking, it’s pretty fast. Most of the time they come up with solutions really quickly.
Other Advice
Do as much as you can in the database. It is the fastest product you can have, when working with data. The product is an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
President & Founder at OraPub, Inc.
The most valuable feature is the high concurrency in terms of transactions.
Valuable Features:
The most valuable feature is the high concurrency in terms of transactions. The second most valuable feature is that from a diagnostic performance standpoint, I can tell exactly what is going on. It is really good at helping to solve problems.
Improvements to My Organization:
The organizational improvements go back to the high concurrency. There are a lot of database products out there, but it is difficult to have a lot of simultaneous actions from a business perspective in the database. They have to happen very fast, and Oracle just shines at that.
Room for Improvement:
I would like Oracle to instrument the CPU consumption of Oracle sessions. Right now I can tell how much CPU Oracle consumes, but I have no idea what it's doing when it's consuming the CPU. I can infer that, but I don't have the authority that I would like to when I speak about it.
Use of Solution:
We have been using the product since 1989.
Stability Issues:
It’s a software product, so there are some bugs. When I have issues, they tend to be from an unusual or intense workload that is stressing the system.
Scalability Issues:
It rocks. You can tweak Oracle so it will use up all available computing resources. That's powerful. That way, you can use your investment and your capacity.
Initial Setup:
You always have to be careful about stability when applying patches. A patch could fix one thing but hurt something else, so you really have to be conscientious and do your homework first.
Other Advice:
You need to get a good overall understanding before you drill down. There is too much to learn, so get a basic fundamental understanding and then let the problems guide you in learning more.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Usability is the biggest value.
Valuable Features:
Usability is the biggest value of Oracle Database.
Improvements to My Organization:
Compared to the previous version, this version has really improved in terms of the speed.
Room for Improvement:
We want Oracle to specify the differences between the two versions, the former version and the newer version and how it is linked.
Not only with one version differences but older versions as well since there are people who are using much older versions. If they are able to clarify what the difference is between the latest one and those older versions, and if they are able to offer us the easier method for the migration, then we would appreciate it.
Stability Issues:
Even if we encounter any problems, then there's a strong definition of how we are able to improve the situation and resolve the situation. We are able to do the backup beforehand by referring to those defined resolutions from the Oracle, and if we are able to have the two systems, then even if one fails, we are able to use the other one, so we are able to prevent problems.
Scalability Issues:
In comparison to other more simple structure databases, I consider the Oracle Database to be more scalable, as well as easiness to export from an external system.
Other Advice:
For people who are thinking about introducing Oracle Databases - they need to have knowledge beforehand about how to operate the databases in terms of security, and how to respond to the failures.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Analyst at a tech services company
The reference information which is available is helpful if I encounter problems.
Valuable Features
There are many use cases for the Oracle Database and if I encounter any problems, there's information available which I can reference.
Improvements to My Organization
We are the ones who are developing the system and delivering it to our customers, so it does indirectly benefit our organization from this perspective. The fact that we are able to leverage the available information that I mentioned earlier, means we are able to make sure that development is successful.
Room for Improvement
The response speed of the support as well as lowering the price.
Stability Issues
In comparison with other commercial databases, it's more stable but there are many challenges that we feel should be corrected.
Scalability Issues
For us, there are not so many cases that require scalability.
Customer Service and Technical Support
I think it takes longer because we're in Japan and if we have a problem then we need to pass the information to the US and it takes them time to respond.
Initial Setup
Relatively speaking it's easy.
Other Advice
Oracle is the number one product I recommend as long as the customer has sufficient budget.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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