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reviewer1620885 - PeerSpot reviewer
Vice President & Head of IT Governance at a financial services firm with 1,001-5,000 employees
Real User
Jul 8, 2021
A leading technology that allows us to manage our systems
Pros and Cons
  • "It's very reliable."

    What is our primary use case?

    We use Oracle Database for our core banking system. Including end users, there are approximately 8,000 customers and employees using this solution within our organization. 

    For maintenance, we require a team of roughly 20-25 developers, including a fiscal analyst and a project management lead. 

    How has it helped my organization?

    We're a bank. Our customers trust us with their money. Oracle database is a leading technology that allows us to manage our systems.

    What is most valuable?

    It's very reliable.

    For how long have I used the solution?

    I have been using Oracle Database for roughly 10 years. 

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    What do I think about the stability of the solution?

    Oracle Database is stable.

    How are customer service and support?

    The technical support is okay.

    How was the initial setup?

    Although I wasn't present for the initial setup, I believe it doesn't take much time. 

    What about the implementation team?

    An integrator helped us with the initial setup.

    What's my experience with pricing, setup cost, and licensing?

    The licenses could definitely be cheaper. We pay on a yearly basis. 

    What other advice do I have?

    I would definitely recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1316379 - PeerSpot reviewer
    Engineer consultant at a legal firm with 51-200 employees
    Real User
    Jul 8, 2021
    High performance, reliable, and good support
    Pros and Cons
    • "I have found the most valuable feature to be the performance. We have a large database in my company and there is not likely a solution that has the performance we need."
    • "Oracle Database could improve by providing access and integration with containers."

    What is our primary use case?

    I use this solution for database management.

    What is most valuable?

    I have found the most valuable feature to be the performance. We have a large database in my company and there is not likely a solution that has the performance we need.

    What needs improvement?

    Oracle Database could improve by providing access and integration with containers.

    For how long have I used the solution?

    I have been using this solution for approximately 20 years.

    What do I think about the stability of the solution?

    The stability of this solution is good.

    What do I think about the scalability of the solution?

    Oracle does not support standard containers and this is a limitation when it comes to scalability. You can not make a partition in the database. However, there might be a separate product to enable this feature.

    We have approximately 10,000 users using this solution and this does not include the internet users that use our database every day.

    How are customer service and technical support?

    The technical support has been good.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could improve.

    What other advice do I have?

    Oracle is the best database solution in the world. I would recommend this solution to others.

    I rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Oracle Database
    December 2025
    Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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    reviewer1601793 - PeerSpot reviewer
    Sr Lead Data & Information Architect at a pharma/biotech company with 5,001-10,000 employees
    Real User
    Jun 29, 2021
    Is stable and well designed
    Pros and Cons
    • "I like the design of the database because it works well. I also like the stability of the solution."
    • "The licensing cost could be better."

    What is our primary use case?

    It can be used for OTP, ERP systems, server systems, and data warehousing.

    What is most valuable?

    I like the design of the database because it works well. I also like the stability of the solution.

    What needs improvement?

    The licensing cost could be better.

    For how long have I used the solution?

    I've been using Oracle Database for the last 16 years.

    It's a cloud-based solution.

    What do I think about the stability of the solution?

    It is a stable solution.

    What's my experience with pricing, setup cost, and licensing?

    We have a yearly license, and it could be cheaper.

    What other advice do I have?

    I would recommend Oracle Database and rate it at eight on a scale from one to ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1599750 - PeerSpot reviewer
    Team Leader at a tech services company with 11-50 employees
    Real User
    Jun 19, 2021
    Robust and accessible with helpful technical support
    Pros and Cons
    • "Technical support has been helpful so far."
    • "The installation of the product could be designed to be simpler."

    What is our primary use case?

    The solution is primarily used for our accounting system.

    What is most valuable?

    The solution is the best in the world. It's robust and accessible. 

    Oracle is the best on the market. They offer an exceptional product.

    Technical support has been helpful so far.

    What needs improvement?

    The solution could be a bit cheaper. There are less expensive options.

    The installation of the product could be designed to be simpler.

    For how long have I used the solution?

    I've been using the solution for about three years. It's been a while.

    How are customer service and technical support?

    Technical support has been great. We've been most satisfied with eh level of support we get. Everyone is helpful and responsive. 

    Which solution did I use previously and why did I switch?

    I also have experience with the SQL Server, which is less expensive. It's also easier to set up and deploy,

    How was the initial setup?

    The initial setup isn't exactly straightforward. It's a bit more complex than, for example, an SQL Server, which is much more straightforward and simple to deploy.

    What about the implementation team?

    We used a specialist when deploying the solution originally.

    What's my experience with pricing, setup cost, and licensing?

    The solution is more expensive than the SQL server. If a company needs a less expensive option, it shouldn't necessarily choose Oracle.

    What other advice do I have?

    I use multiple versions of the solution, including 12C and 11G.

    I'd rate the solution at a nine out of ten.

    I'd recommend the solution to others. Oracle really is the best, even though the initial setup can be a bit difficult.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1598736 - PeerSpot reviewer
    IT Project Manager at a government with 5,001-10,000 employees
    Real User
    Jun 17, 2021
    A reliable solution with great performance
    Pros and Cons
    • "This solution is very reliable. The performance is great."
    • "It would be nice if creating indexes and other small, repetitive tasks could be automated."

    What is our primary use case?

    We use this solution to run custom-made software for medical, social security, and medical care companies in Guatemala.

    Within our organization, there are roughly 70-75 employees using this solution. 

    What is most valuable?

    This solution is very reliable. The performance is great.  

    What needs improvement?

    It would be nice if creating indexes and other small, repetitive tasks could be automated. 

    For how long have I used the solution?

    I have been using Oracle Database for 10 years. 

    How are customer service and technical support?

    We receive very good support here in Guatemala from our local partner. We're very happy to have this relationship. 

    How was the initial setup?

    The initial setup wasn't complex, but it wasn't simple either — it's in between. 

    What other advice do I have?

    Overall, on a scale from one to ten, I would give this solution a rating of nine. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1593516 - PeerSpot reviewer
    Consultant at a consultancy with 10,001+ employees
    Real User
    Jun 10, 2021
    One of the best DBs for business-critical data and scaling for heavy requirements
    Pros and Cons
    • "The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases."
    • "There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now."

    What is our primary use case?

    It is deployed on AWS Cloud, but it is an IaaS setup, not the PaaS one.

    We are using or leveraging Oracle DB for storing the transaction related details. Along with that we are heavily relying on the CCQ and setup that Oracle provides. They were sending a notification for any changes or transactional log audit purposes that we are using.

    What is most valuable?

    The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases.

    What needs improvement?

    In terms of what could be improved vis-à-vis our use cases and requirements, there is nothing. Nonetheless, we are trying to move to other companies because of the licensing cost that we're incurring on a monthly basis. Other than that we are not seeing any performance issues or require additional add-ons based on our use cases.

    For how long have I used the solution?

    I have been using Oracle Database for around four years.

    What do I think about the stability of the solution?

    It requires patching that we need to do manually from our end. To use the patches released from the Oracle side requires maintenance.

    We have a dedicated team of DBA's that took care of the maintenance and dispatching. There are times reserved for that purpose, and during that time whenever a business requirement is very low or there is less load on the DB, that is when we do it.

    It is quite stable.

    What do I think about the scalability of the solution?

    The RAC One feature that I mentioned is one of the highlights of Oracle. We're using that for scalability and management. If we're increasing we can easily plug the nodes into the DB and we can distribute the load. It's not a problem.

    Right now we are creating these transaction logs from different DBs that we have in place so it's not directly any application or anyone in these dealings. ETL jobs are defined and in place so that we can extract and dump the logs into the Oracle DB.

    We have a team of administrators working on it.

    How are customer service and technical support?

    Our team used to do it without any kind of technical challenges. Anything which we are not able to solve from our end our DBA team used to reach out to them.

    We have a separate team who is doing all the tickets and stuff.

    How was the initial setup?

    The initial setup is a bit complex because we need to define rules and permissions for each and every user's perspective. The initial setup took us a bit to put everything in place.

    What about the implementation team?

    We were getting help from the Oracle DBA support when we we set up Oracle. 

    What's my experience with pricing, setup cost, and licensing?

    Right now we are paying per license to Oracle and for whatever additional features we are leveraging. For that we need to pay extra on top of the license.

    There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now.

    What other advice do I have?

    As I mentioned previously, as per our use cases, the features that Oracle is currently providing are more than enough. We haven't seen any new features that should be included because all the features that we need to support our business requirements are there.

    Oracle is a great DB. If you very heavily rely on it for very business-critical data and certain scaling is required or heavy requirements from the technology perspective, I would say Oracle is one of the best DB's. But for that you need to pay a heavy amount for the licensing costs. Everything is included in the package, but apart from a few additional features we also need to pay extra.

    On a scale of one to ten, I would give Oracle Database a 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Software Development Manager at a engineering company with 10,001+ employees
    Real User
    Jun 6, 2021
    Is powerful, fast, and easy to install
    Pros and Cons
    • "It's powerful and fast, and the backup system is wonderful."
    • "Even if you have backup discs and never use Data Guard, you still have to pay for a license for it."

    What is our primary use case?

    We primarily use it for accounts payable, accounts receivable, and HR. We also use it for financial modules and inventory.

    What is most valuable?

    The database is perfect. It's powerful and fast, and the backup system is wonderful.

    It is easy to install as well.

    What needs improvement?

    After Oracle bought Sun Microsystems, they blocked all patches, even while using Solaris 8 or 9. So, we cannot get the patches for them.

    You have to purchase extra licenses for Oracle Data Guard. Even if you have backup discs and never use Data Guard, you still have to pay for a license for it.

    For how long have I used the solution?

    I've been using Oracle Database since 2002.

    How are customer service and technical support?

    We are satisfied with Oracle's technical support. Depending on the situation, they may respond within an hour or in a day to weeks if testing needs to be done.

    How was the initial setup?

    Oracle Database is easy to install. I have never come across a big problem during these 20 years.

    What's my experience with pricing, setup cost, and licensing?

    Oracle requires you to purchase extra licenses for Oracle Data Guard.

    What other advice do I have?

    Oracle seems to be losing power and losing customers in the last two to three years. However, I still think it's a good solution and rate it at nine on a scale from one to ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Information Technology Manager at a tech services company with 11-50 employees
    Real User
    May 29, 2021
    Easy to set up with lots of features and in general good to work with
    Pros and Cons
    • "The initial setup isn't too difficult."
    • "The main issue with Oracle is the maintenance required."

    What is our primary use case?

    We use this solution based on the requirements of a client.

    How has it helped my organization?

    We primarily use it for a client that has a huge amount of data and has another application that also has lots of data. It's very good at handling jobs that have huge datasets.  

    What is most valuable?

    I'm not a regular user of the solution.

    It's a great product overall.

    The initial setup isn't too difficult.

    The product does have a lot of features. However, I've barely explored them.

    What needs improvement?

    The main issue with Oracle is the maintenance required. They should work to make it less maintenance-heavy. This is especially true if you are using it on Linux. You need more experience and skills in order to maintain it on Linux in general.

    We've had corruption occur if the power gets cut off. We had a bad experience with some cases. However, this might have been due to our own infrastructure issues that have since been dealt with.

    For how long have I used the solution?

    We've used the solution for three or four years.

    What do I think about the scalability of the solution?

    The solution isn't widely used by our company. I'm the only one testing it. The people in our company don't use Oracle at all.

    How are customer service and technical support?

    I've never directly dealt with technical support. I cannot speak to how helpful or responsive they would be. Whenever I have a problem or issue, I google it and search for answers online. 

    How was the initial setup?

    While I don't have much personal experience, my understanding is that the initial setup isn't too difficult. It's pretty simple and straightforward.

    In our organization, we don't use Oracle, aside from in labs. We use Oracle in our labs just for testing and connectivity. We have versions of Oracle in our labs and other SQL devices.

    What's my experience with pricing, setup cost, and licensing?

    We don't really use the solution too much in the company and therefore don't have a license. We test it for customers. I can't speak to the licensing process or costs. 

    What other advice do I have?

    I'd rate the solution at an eight out of ten. It's mostly been a positive experience, working with the product.

    Between Oracle and SQL, I would recommend SQL to other users and companies. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.