The solution is a VPN installed at the customer's headquarters, with three small offices connecting to the main server to open the application and access a specific database.
Engineer at Bit 2 Bit Communication SRL
Stable, scalable, and easy to deploy
Pros and Cons
- "The most valuable feature is stability."
- "There is always room for more security features."
What is our primary use case?
What is most valuable?
The most valuable feature is stability.
What needs improvement?
There is always room for more security features.
For how long have I used the solution?
I have been using the solution for five years.
Buyer's Guide
OpenVPN Access Server
May 2025

Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable. I was able to apply almost the same configuration without having to monitor the connection daily. Thus, the solution is stable and does not require more bandwidth or a more complex configuration. It is simply a link to connect to the specific application on the server and that is all.
What do I think about the scalability of the solution?
The scalability for the four locations is good.
How are customer service and support?
The technical support was satisfactory as I found a lot of information on the network and on the Internet.
How was the initial setup?
The initial setup is straightforward, provided we have done our preparation. When we attempt to install the solution for the first time, we need to research how to configure it, check the parameters, assess whether other software is more suitable for the customer, and consider the cost.
The deployment took one week.
I first installed the server for the deployment, created the key for the client, and tested it on the external line to check if connecting was possible. Then, I went to different remote sites and deployed their information.
What's my experience with pricing, setup cost, and licensing?
The solution was free of charge.
What other advice do I have?
I give the solution a nine out of ten.
We tested and discussed with the new vendor an application that is almost the same, but it is cloud-based and all upgrades are done on the data center. This means that their new solution does not require any installation on the remote side, just an internet connection to connect to the cloud and they don't have to worry about security as everything is stored on the server. This is the future.
We have ten people using the solution in our organization.
The number of people required for maintenance depends on the scale on which the solution is being used. On a small scale, only one person is required for maintenance.
There may be other solutions that are better than OpenVPN Access Server, but we must assess what we will receive after installation and our requirements in order to find the best solution to meet our needs.
When deploying the solution, we strive to work with it as much as possible. We must consider the possibility of updates and, if the customer has configured the solution, we must make the necessary adjustments. In this case, it is important to involve and attempt to comprehend the situation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

General Manager at Ekinoks Software
Easy to deploy, simple to use, and offers good performance
Pros and Cons
- "It can scale well."
- "The interface could be a little bit better in future iterations."
What is our primary use case?
In our country, there is a problem with accessing some sites. Therefore, we need to use OpenVPN. We also use it to access our server.
What is most valuable?
The solution is very easy to use. It's very direct. It always just works when we need it to. The performance is good.
The solution is stable.
It can scale well.
The initial setup is fast and easy.
What needs improvement?
The interface could be a little bit better in future iterations.
For how long have I used the solution?
I can't remember how long I've used the solution. It's likely been around six years.
What do I think about the stability of the solution?
The solution offers good performance. It is stable and reliable. There are no bugs or glitches. It makes access simple.
What do I think about the scalability of the solution?
The product can scale well.
We have 40 or 50 people using the product at this time.
As remote work increases, we likely will expand usage.
How are customer service and support?
We haven't needed any additional support so far.
Which solution did I use previously and why did I switch?
We did not previously use any other services similar to this product.
How was the initial setup?
It is easy to set up. It just works right away.
It takes a very short amount of time to deploy it. I found the process to be quite fast. We deployed in minutes, as I recall.
A company would only need one person to handle the deployment process.
What about the implementation team?
We did not need any outside assistance or support for the implementation process.
What's my experience with pricing, setup cost, and licensing?
I'm unsure of the exact licensing costs.
What other advice do I have?
I'm not sure which version of the solution I'm using.
I'd recommend this product to other users and companies.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
OpenVPN Access Server
May 2025

Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
System Administrator at Access Techy Limited
Secure, user-friendly, and easy to install
Pros and Cons
- "The solution is secure and user-friendly."
- "The solution can be more compatible with different operating systems."
What is our primary use case?
The solution is used to connect to the user's remote screen to access the network.
What is most valuable?
The solution is secure and user-friendly.
What needs improvement?
I would like more frequent updates.
The solution can be more compatible with different operating systems.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
I give the stability of the solution a seven out of ten.
What do I think about the scalability of the solution?
I give the scalability a six out of ten. The scalability of the solution relies on the operating system being used by the clients. It is easier to scale for clients who are using Windows, while it can be a bit more challenging for clients using Linux.
How was the initial setup?
The initial setup is straightforward. I deployed the solution on my own in four hours. The only step is to run the executable files.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
I give the solution an eight out of ten.
We currently have 20 users and plan to increase the usage eventually.
We have one administrator for the maintenance of the solution.
The solution is compatible with Windows, Linux, and Mac, but it is most optimized for Windows.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Student at Université Abdelmalek Essaâdi
It is a scalable solution and does not require licenses
Pros and Cons
- "Its most valuable feature is that it is open source."
- "They should make the solution more secure by adding some firewall functionalities."
What is our primary use case?
I used the solution to deploy a tunnel to limit lateral movement in a specific network.
What is most valuable?
The solution's valuable feature is that it is open source.
What needs improvement?
They should make the solution more secure by adding some firewall functionalities.
For how long have I used the solution?
I have used the solution for three months.
What do I think about the stability of the solution?
I rate the solution's stability a six and a half.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability as an eight.
How was the initial setup?
The solution's initial setup is of medium complexity. I deployed it to three ports to establish a tunnel between them. It took three weeks to deploy it to all the virtual machines.
What about the implementation team?
I implemented the solution myself.
What's my experience with pricing, setup cost, and licensing?
The solution is free of cost.
What other advice do I have?
I highly recommend the solution to those who want to learn about VPN infrastructure and its deployment. But I wouldn't recommend it to any company. I rate it as a nine, as I have learned so much from it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Easy to set up and deploy with good compatibility
Pros and Cons
- "It is very easy to look at the quality of the connection and the bandwidth and do an investigation if there are problems on the network."
- "There sometimes is an incompatibility between some VPNs."
What is our primary use case?
This is an enterprise infrastructure VPN solution.
What is most valuable?
It is very stable and reliable. It's a useful device.
It is very easy to look at the quality of the connection and the bandwidth and do an investigation if there are problems on the network.
It is simple to set up and deploy.
It's compatible with WatchGuard.
What needs improvement?
There sometimes is an incompatibility between some VPNs.
For how long have I used the solution?
I've been using the solution for two or three years. It hasn't been a long time.
What do I think about the stability of the solution?
We have found the stability to be good. It is reliable. here are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I'm not sure of the scalability. I've never tried to scale the product.
We have three customers on the solution right now.
How are customer service and support?
We are able to manage the support of the solution and troubleshoot for clients. However, I have never dealt with the solution's technical support services in the past.
Which solution did I use previously and why did I switch?
As solutions providers, we deal with a lot of VPN technology. For example, I have worked with FortiClient.
How was the initial setup?
The initial setup is pretty straightforward. For example, I find it easier to implement than FortiClient.
The deployment is fast. It takes five to ten minutes. After that, you can put in the customer's configurations.
If the customer gives you the HTTP link for the certificate and the configuration, you enter everything on that site, and automatically, you are good to go.
We handle the maintenance for our clients.
What about the implementation team?
We've been able to implement the solution for clients for a while now.
What's my experience with pricing, setup cost, and licensing?
I don't have details related to licensing. The customer typically deals with that directly.
What other advice do I have?
We sell software solutions.
I'd recommend the product to other users.
I would rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ICT and Cyber Security Adviser at a educational organization with 201-500 employees
Open-source, easy to set up, and simple to expand
Pros and Cons
- "It is open-source and free to use."
- "When there are too many concurrent users trying to connect at the same time, there may be a bit of a bottleneck."
What is our primary use case?
We primarily use the solution for a secure VPN connection.
What is most valuable?
Overall, it's okay and performance-wise it's fine.
It is easy to set up.
The solution is stable.
It can scale well.
It is open-source and free to use.
What needs improvement?
The performance could be a bit better. The stability could always be enhanced.
When there are too many concurrent users trying to connect at the same time, there may be a bit of a bottleneck. When all people would like to reconnect to the VPN at the same time, the performance and availability of the solution could be better.
For how long have I used the solution?
I've been using the solution for almost a year.
What do I think about the stability of the solution?
The solution is quite stable and has okay performance. However, it could be better. We'd like the performance to be more robust.
What do I think about the scalability of the solution?
It's a scalable product. If a company needs to expand it, it can do so.
We have around 2,000 users on the solution right now.
We're always open to increasing usage.
How are customer service and support?
I haven't dealt with technical support just yet. I can't speak to how helpful they would be.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
With OpenVPN, the amount of people you need to deploy and maintain it depends on how many nodes you would need and the number of users as well as whether you are operating 24/7 or operating only during work hours. Likely, you would need between three and six people.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution. We can use it for free.
What other advice do I have?
I'd recommend the solution to other users and organizations.
I would rate the product eight out of ten as I have been mostly pleased with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at a tech services company with 201-500 employees
Easy to set up and use, offers multi-factor authentication, and technical support is good
Pros and Cons
- "There is support for multi-factor authentication."
- "The security needs to be improved because it was a complaint that our customers had."
What is our primary use case?
We are a solution provider and the OpenVPN Access Server was one of the products that we used for our customers. It is used to create remote desktop connections into the cloud network, where people who are working from home can share resources with people in the office. When people are working in an office then they have a local network, and OpenVPN expands the network for use externally.
We are no longer using this solution because of complaints raised by our customers about security vulnerabilities. The server is now shut down.
How has it helped my organization?
This server allows you to connect to a network that does not have any public IP addresses. You first dial-up the OpenVPN to get onto the network, then directly use the private IP for the local device. Once the connection is made, we can do development work, maintenance, or whatever is required.
What is most valuable?
The most valuable feature is the remote connection capability.
It is easy to use.
There is support for multi-factor authentication.
What needs improvement?
We would like to be able to access the parts of the network that belong to other virtual LANs, which is not currently possible. For example, if an organization has different VLANs for sales, developers, and production, then we can only connect and view one of these segments. If you can access sales then you will have visibility of that particular subnet and not be able to see the developer VLAN resources.
The security needs to be improved because it was a complaint that our customers had. I'm not sure exactly what the specific issue is, other than they told us that it was not compliant with their organizational policies.
It is not possible to scale this solution horizontally, which is something that should be improved. They could allow multiple instances to run in different zones, synchronizing with each using a round-robin scheduler.
It would be great if they added intrusion prevention and detection (IPS/IDS) features. If they had these then there would be less need to use other products, such as firewalls. It would allow everything to run under one umbrella with centralized control.
For how long have I used the solution?
We were using OpenVPN for about one year and we migrated away from it about three months ago.
What do I think about the scalability of the solution?
Horizontally, this solution is definitely not scalable. Vertically, it is possible but there will be some downtime. Scaling requires that we stop the server, upscale it, select a different instance, and then restart it. The downtime is approximately five minutes.
How are customer service and technical support?
I have been in contact with technical support and the experience was good. They have knowledgeable people.
Which solution did I use previously and why did I switch?
We have migrated to Fortinet because of security vulnerabilities.
How was the initial setup?
The initial setup is easy. Once we go to the marketplace for the license, we can install and start using it. This involves selecting an image, then selecting a VM, and deploying on that. You then install the certificate and create the users. Creating users is also easy to do.
One person is enough for this task and it will take between 15 and 30 minutes to deploy.
What about the implementation team?
Our in-house team deploys OpenVPN for our customers. After the deployment is complete, users will log in, download their profile, and then they can connect.
Which other solutions did I evaluate?
Before migrating to Fortinet, we looked at other vendors including Cisco. We found that based on the sizing we needed, the pricing of Cisco AnyConnect was not as competitive.
Personally, I have not found any differences between these products that affect what I need to do.
What other advice do I have?
Personally, I like this product and our decision to shut down the server is in response to decisions made by our customers. I have not found any issues with it, myself.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Project Manager at Virgosol
Easy to use and helps communicate with office servers
Pros and Cons
- "OpenVPN Access Server is a simple and easy-to-use solution that I can use myself without anybody's help."
- "The solution should provide a faster connection, and its security could be improved."
What is our primary use case?
We use the solution to communicate with our servers located in the office.
What is most valuable?
OpenVPN Access Server is a simple and easy-to-use solution that I can use myself without anybody's help.
What needs improvement?
The solution should provide a faster connection, and its security could be improved. The solution’s stability could be improved.
For how long have I used the solution?
I have been using OpenVPN Access Server for two to three years.
What do I think about the stability of the solution?
I rate the solution a seven or eight out of ten for stability.
What do I think about the scalability of the solution?
Around 50 users use the solution regularly in our organization.
I rate the solution’s scalability an eight or nine out of ten.
How was the initial setup?
The solution's initial setup is easy.
On a scale from one to ten, where one is complex and ten is easy, I rate the solution's initial setup a seven or eight out of ten.
What about the implementation team?
The solution’s deployment did not take much time.
What other advice do I have?
The solution was deployed on the cloud in our organization. More than 100 people are needed for the solution's deployment and maintenance.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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